Trusted Agent profile · Thornton
★★★★★
728 reviews across 2 platforms
19a Marsh Mill Village, Thornton, FY5 4JZ
The Square Room's office in Thornton, at 19a Marsh Mill Village, is rated 4.6 out of 5 across 728 reviews on two platforms, including 700 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. The Square Room Fylde Coast hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thornton.
Every review we hold for the Thornton office, from every platform, shown as written. First names only.
5/5
GoogleWe have sold two properties with Square Room now, both times within a matter of days. Customer service is second to none and we were kept reliably informed throughout the whole process. We were particularly impressed on our recent purchase when issues within the chain arose, to which Square Room couldn't do enough to resolve swiftly. I would highly recommend Paul and the team at the Square Room, unrivalled service at a very competitive price- they are worth every penny!!
5/5
GoogleWe used The Square Room after receiving an excellent recommendation from a friend, and we were very impressed with the friendly and professional service. The pricing was realistic and proved to be well pitched as our house sold quickly. So quickly, in fact, that we hadn't found a house to buy! Throughout the process Alex (our main point of contact) and his colleagues were in regular contact to ensure that everything was progressing satisfactorily. All in all, an excellent experience, well done to Paul and his team!
5/5
GoogleI would recommend Square Room to anyone wishing to sell their property. I can only praise their knowledge and helpfulness in the sale of my family’s home. Nothing was too much trouble for them. The girls kept me up to date both by email and by phone. And we sold the house in only a short time. Excellent company.
5/5
GoogleI have been very happy with my dealings with The Square Room. The price was known at the start (none of this percentage of sale price nonsense). All viewings were communicated to me well in advance and a follow up by ‘phone within 2 days. The liaison with both conveyancers and the buyer was swift and clear. I recommend Paul and his team of staff without hesitation. 👍🏻
5/5
GoogleFrom the first meeting with Paul Bayliss to the selling of the house, it was a positive experience. The level of service by staff was excellent. No matter who picked up the phone, everyone was helpful, friendly & professional. Phone calls always returned & I was kept informed of progress. Have already recommended the Square Room to others.
5/5
GooglePaul & everyone at the Square Room (mostly Eleanor) couldn’t have been more helpful. No pressure to list our house with them, everything was done quickly and professionally, the photos were excellent! Property was sold in a very short time and the people in the office had excellent communication with us throughout the whole process. Will definitely use The Square Room in the future.
5/5
GoogleExcellent estate agency. Very professional and personable. Sophie was brilliant to deal with and on the ball keeping us up to date with the sale of our property. Any issues were dealt with immediately and Sophie was always available if we had any questions. No hesitation in recommending The Square Room , Paul or Sophie who were all amazing. Thank you .PositiveResponsiveness, Quality, Professionalism, Value
5/5
GooglePaul and his team were excellent. Paul was very professional when he visited the property initially. He kept us well informed of feedback following viewings. The team in the office were very communicative and no matter who you spoke to they always knew how the sale was proceeding. Thank you Team Square Room for a stress free house sale. We will not hesitate to contact you again in the future.PositiveResponsiveness, Professionalism
5/5
GoogleStaff were fantastic throughout the process of selling our house, especially Sue, nothing was too much. She kept us informed throughout our sale until the very end. Think I would have gone stir crazy without the support and guidance Sue gave me. I cannot recommend them enough.
3/5
GoogleBought a property that was in probate, 9 months later I had to cancel. The woman who was selling apologised and said the estate agent pushed her into it. This is fair enough. Not really their fault. They took a chance. So I bought a bungalow listed as freehold, before going any further I clarified this with square rooms. Definitely freehold. £500 for a survey and another load on solicitors fees and I find out it’s leasehold, currently being purchased by a random company with no intentions of selling. One day they might actually sell me something correctly that doesn’t cost me thousands and months of my life but I don’t have great hopes for this. Time will tell 🤷♂️ *Update, spoke to square rooms who said they go off what the seller tells them. Spoke to solicitor who said to check the land registry first to confirm. An argument could be made as to why square rooms didn’t do this but being a reasonable person I will accept this as an expensive learning curve. Have bumped the review up to 3 from 1 As the staff are lovely, but that doesn’t counter this massive blunder
5/5
GoogleThe first estate agent to provide me with a valuation thought that my expectations were a little too high and suggested that I reduce it by more than 10%, and this was a far more realistic price based upon their knowledge of the market in this particular area of Blackpool. They also warned me of the dangers in overpricing and the sigma of having to reduce a property if unsold. Paul at Square Room provided my second valuation and he thought that my original expectation was fairly accurate, and in fact a little under what he thought he could achieve for the property. Naturally we went with Square Room and the house sold within a few weeks.
1/5
TrustpilotBuyers be aware
I viewed a property recently and was delighted to put in an offer, however, the property had had a full asking price offer withdrawn due to a survey highlighting that there was an issue with an adjoining chimney, the property I had been looking at had to remove the chimney breast, I addressed my concern of having my own mortgage company carry out a survey and which would most likely address the same problems, the vendor hadn't removed the H & S issue highlighted in the 1st survey. To my surprise & dismay, the agent said not to worry that nowadays they only carry out desktop valuation and they probably wouldn't even visit the property, so I should be ok. I had a builder advise that it would require Gallow Brackets on both properties, it would also need steel work and signing off by building control! if I hadn't worked in the estate agency and property maintenance I would have wasted my time and money. What agent advises a buyer not to worry about their future investment because the surveyor might not visit the property I know they want to make the sale but please it was evident there was an issue please don't try and cover up previous findings for a quick buck, needless to say I will never use Square Rooms again
5/5
GoogleDo not use anyone else but Square rooms now!!! Alex and the team, keep you informed at every step of the way ...open and timely communications at all time. Would definitely recommend and use again. Thank you Helen
5/5
GoogleI have used Square Rooms on numerous occasions over the years and in my opinion they are the number one agent in the area. Paul and his team are a pleasure to deal with and I have no hesitation in giving my wholehearted recommendation.
4/5
GoogleI've just bought a property with the Square Room. Dealt with Lauren throughout. excellent communication and very helpful. The only problem was with the seller. Who despite delaying completion for a week to remove his goods from the property, left the loft full of boxes, old appliance packaging, etc. Buyers beware and arrange to inspect the property the day before completion. Despite this I would have no hesitation dealing with this company again. Excellent service!
5/5
GoogleWe recently used The Square Room to sell an elderly relative's property. The initial meeting with Paul was professional and informative. All fees were clearly stated and we considered very reasonable. The sales team, especially Sophie, were upbeat and efficient and kept us well informed at all times. We would certainly recommend the services of The Square Room to sell a property. Thank you.
5/5
GoogleExcellent from start to finish.
5/5
GooglePerfect! Square Room found the perfect buyers for me and the sale went through seamlessly. Good communication throughout and happy to recommend 😊 …
5/5
GoogleWhat a fantastic estate agent. Kept us informed all the way whilst house on market very professional and highly recommended. Looking forward to doing business with you again
5/5
GoogleThis is my second review, i.e. the first was following purchasing our current property; and this review, is following the sale of our old property. Once again, we received an extremely professional service; and the communication was excellent - including regular updates via phone calls, emails and texts, which made the whole process informative and also less stressful. Particular thanks to Sophie...as well as to Paul and the rest of the Team...Thank You!
5/5
GoogleExcellent service, staff very friendly and helpful would highly recommend
5/5
GoogleThe staff were always polite and well informed and quickly found what I needed to know or directed me to the person who would be able to answer my query.
5/5
GoogleSold a rental property for me in less than two weeks and achieved the full asking price. The Square Room were great to deal with from start to finish, professional, …
5/5
GoogleExcellent service and a really easy sale experience. Alex was quick to respond, very approachable and very professional. Wouldn’t hesitate to use again and 100% recommend The Square Room
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Tell us what you need and we'll put you in touch. The Square Room Fylde Coast hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thornton.
