Every review we hold for the Thornton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank to Paul and all the ladies in the office. I’ve very appreciative of the efficiency, professionalism and attention given to my property. It was only listed for 3 weeks before I accepted an offer. This lovingly run company is a must for any home seller or buyer, I can not thank you all enough 😊
From our initial meeting, I was given honest and relevant information and feedback, their quick response to viewing request and everything in between all contributed to a seamless and speedy sale. 100% recommend… Look NO further
Nikita · 11 September 2026
★★★★★ 5/5
GoogleI couldn’t be happier with the service I received from Lauren Frankland and her team.
From start to finish, they were proactive, professional and incredibly responsive, always quick to answer questions and keep things moving.
Their communication was excellent throughout, and their proactive approach helped achieve a really fast sale with a smooth process from beginning to end.
A genuinely great experience and a fantastic team to deal with. Highly recommended!
Boxing · 11 August 2026
★★★★★ 5/5
GoogleAs first-time buyers attending our very first viewing, we honestly didn’t know what to expect, but Kate made the whole experience feel comfortable and relaxed from the moment we arrived. She was incredibly polite, friendly and welcoming, and immediately put us at ease.
Although the property itself wasn’t quite right for us, Kate was brilliant throughout: patient, approachable chatty and happy to answer questions without ever making us feel rushed or pressured. She made what could have been quite a nerve wrecking experience feel genuinely enjoyable.
She’s a real credit to the company!
Thank you again Kate! :)
Chakaela · 11 May 2026
★★★★★ 5/5
GoogleI cannot recommend Paul, his staff and his business Square Room highly enough. Paul does the valuations and places them at the right price not an inflated price where you have to drop constantly but a price that makes the property attractive to buyers. We put the house up for sale in November not expecting it to sell quickly due to the time of year but three viewings later we had sold and by Easter we had completed less than 6 months. I have personally contacted Paul on a couple of occasions sions to ask for advice and he has been more than helpful in answering my queries. This is is the sixth house Square Room has sold for my family and I wouldn't use any other Estate Agent if I have to sell again. Fantastic service.
Hellen · 9 April 2026
★★★★★ 5/5
GoogleSquare Room helped us sell my late mother's house. Paul was especially helpful by making himself available at short notice to meet with me at the house. Paul and the team kept us informed throughout a tricky sale, made more difficult as I am based in Australia. We achieved a strong result. Thank you!
Colin · 20 September 2026
★★★★★ 5/5
GoogleWhat a fantastic, helpful and proactive estate agents.. they sold my late mum and dads bungalow in no time at all. We live in North Wales so they handed everything for us, communication throughout the viewing and selling was exceptional. Thank you Paul and the team. Regards Mick & Kath Fleming
Mick · 27 September 2026
★★★★★ 5/5
GoogleWould not hesitate to recommend The Square Room. Paul was so knowledgeable and helpful when he came round to the house. Phoebe was so helpful and informative when taking the photos.
Everyone is so efficient, the property was sold within 6 weeks. And their fees can't be beaten. ⭐⭐⭐⭐⭐
Samantha · 11 September 2026
★★★★★ 5/5
GoogleUpon taking the very scary decision of deciding to move house after 40 years of living there, my wife and I contacted a few local estate agents to get some quotes.
When Paul came round, we instantly knew he was the person whose company we wanted to sell our house.
Paul was very reassuring and instantly put our minds at rest whilst answering our numerous questions. He gave us the best valuation and easily the best quote.
As soon as we had agreed to go with Square rooms they swung into action. The very next day the young female photographer came round and took some fantastic photos( they were that good we nearly decided not to sell !)
The first couple to view offered the full asking price and the house was basically sold in 3 days.
All the staff in the office that we dealt with were very patient and professional, Liam, Phoebe, Laura to name just a few.
I would thoroughly recommend Paul and his Square Room team to sell your house.
I recently had to sell my parents house and instantly went to Paul. The house was sold within three weeks.
John · 23 January 2026
★★★★★ 5/5
GoogleWe chose the Square Room to sell our property based on reviews & cost & they didn't disappoint!
They were fantastic, from the initial valuation visit through the whole selling & buying process to completion.
All the staff were great - professional & friendly & nothing was too much trouble for them.
We were kept informed by phone & email & would like to give special thanks to Lauren & Sophie.
Our house selling & buying had a few hiccups along the way.
However, Lauren & Sophie did an excellent job of chasing up all the other buyers, Solicitors & Estate Agents in the chain to push for completion.
We definitely recommend them to anyone wanting to buy or sell their property.
Denise · 23 January 2026
★★★★★ 5/5
GoogleI would definitely recommend using Square Room if you need an Estate Agent. Paul has been great from the very start of the journey. Very responsive and knowledgeable. Would absolutely use Square Room and Paul (and his team) again.
Emma · 4 October 2026
★★★★★ 1/5
GoogleI made an offer on a property which was accepted and there was a problem which I asked them to look into with the vendor ,they advised they would get back to me .After 2 weeks I contacted them only to be advised the property had been re sold and no one had let me know.Very unprofessional..edit you have shown only some of the email replies there were 2 more where I said I was willing to wait if the vendor contacted the management company,at no time did you advise me the flat had been re marketed until after I contacted you 2 weeks later
Bev · 7 April 2026
Agent replied · 14 April 2026
Dear Beverly, I have looked into the sale notes on the property you offered on. I can see your offer was accepted on the 14th February and then you emailed to withdraw your offer on the 26th February. Your email withdrawing your offer and my colleagues reply is below.
The seller instructed us to put the property back on the market on the 26th February 2026 and a new buyer has been found.
"So reluctantly I withdraw my offer as I don't want to have to deal with problems as soon as I move in . I wish the Vendor good luck for a future sale and sorry we couldn't resolve but we obviously have differing opinions. Regards " 26/02/26
Hi, The vendor is getting the management company in to have a look but I understand if you want to withdraw your offer. Good luck with your search for another property and if we can help at all please let me know. Kind regards 26/02/26
★★★★★ 5/5
GoogleExcellent customer service from all the team. Big thanks to Alex, who went above and beyond to ensure our sale and purchase was as smooth and stress free as possible. Would not hesitate to recommend to friends and family.
Clare · 27 September 2026
★★★★★ 5/5
GoogleFirst class service again from Paul and the team. Our family have been using Square Room for almost 20 years and they have always looked after us and got great results. Special mention to Alex who was excellent throughout. I'd recommend them to anyone.
John · 11 August 2026
★★★★★ 4/5
GoogleWe chose The Square room in Cleveleys to sell our parents house in Preesall. Communication was good and feed reasonable.
Thanks to all the team and especially Summer for all the work👍😁 …
Andrew · 27 September 2026
★★★★★ 5/5
GooglePaul and his team are great to work with. Communications are first class and they kept me well informed at all stages of the sale and really helped push it along. I would definitely recommend them and use they again.
Paul · 11 August 2026
★★★★★ 5/5
GoogleClaire Bailey was fantastic from start to finish with my situation. Really attentive, knowledgeable and understanding and had excellent advice for every part of the process. Would highly recommend her.
Christopher · 27 September 2026
★★★★★ 5/5
GoogleFantastic service excellent communication from the team, sold our house in a few weeks reasonable commission rates and very proactive at all times
Many Thanks for a 1st class service, highly recommended
Paul @ Dunes Ave Blackpool
Stu · 11 August 2026
★★★★★ 5/5
GoogleRight from the beginning to the end, Alex and the team at the square room were the most considerate people I have ever met. They sold our property quickly And the communication with them and the help they gave me was unquestionable. If you are thinking of selling your property, please Don’t hesitate to find such a reliable, considerate and helpful estate agency
Susan · 8 January 2026
★★★★★ 5/5
GoogleMany thanks to Paul and his fabulous team for both sale and purchase. We were kept informed at all stages and any queries were answered extremely quickly. The staff were so helpful and supportive and I would definitely recommend them.
Thanks again. x
Lynn · 11 June 2026
★★★★★ 1/5
TrustpilotUninterested bored estate agents
Moving back to that local area. A lot of property on market with Square Room if you can get a viewing!!!
Was after one particular property but vendor not amicable and square room did not help.
They operate from a small room with about 12 people on phones and computers . Not welcoming considering the money people spend. Person showing around could not answer questions!!
Phoned square room last week and spoke to CLAIR requested that she ask vendor again . She never bothered to get back to us and just seen that property is now under offer so thanks for telling . Upside is we put an offer on somewhere else as they could not be bothered with us.
A BIG Shoutout to Simon of STEPHEN TEW he k is how to treat potential buyers. Stay clear of the Square Room if you really want a property
Charlie · 7 July 2025
★★★★★ 5/5
GoogleWe were very pleased with the service we received from The Square Room. Right from start to end they were extremely professional. They gave us a great valuation at the beginning and helped with every aspect of getting the house on the market.
Their services are priced extremely competitively. We chose the more expensive package where their staff do the viewings and it was worth every penny.
The advice given to us when we received a few early offers which were on the low side was invaluable. Communication was always excellent regarding viewings and offers and this continued after we had accepted an offer.
Everyone we dealt with through the process was incredibly helpful.
We would thoroughly recommend The Square Room to anyone looking to sell their home
Sarah · 11 August 2026
★★★★★ 5/5
GoogleWe recently used The Square Room to purchase our new home in Thornton-Cleveleys. We were based in the West Midlands and wanted to retire to this area. We saw a number of properties but once we decided to go with the property we purchased our contact person was Claire. Claire always got back to us when we had anything we needed to ask, she was very proactive and professional in her approach. When we picked our keys up it was nice to meet the person I had spoken to on a number of occasions.
Mike · 11 August 2026
★★★★★ 5/5
Google5 star estate agents......weve just sold a property with them.....communication excellent throughout......every staff member we dealt with both professional & informative,special mention to Lauren F........thanx again
Tony · 11 September 2026
★★★★★ 5/5
GoogleHighly recommend Paul and the team at The Square Room , from start to finish they were excellent keeping me informed at all times , special mention for Liam and Scarlett always available to sort any queries or to reassure me , can’t praise them enough, definitely 5 ⭐
Jane · 14 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
