Every review we hold for the Thornton Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Raulay during my house search. She took the time to understand exactly what I was looking for and found a home that perfectly suited my requirements. She was professional, responsive, and incredibly helpful throughout the entire process, making everything smooth and stress-free until I received the keys. Her attention to my requirements and the effort she put into making the whole process straightforward and comfortable made a real difference, and I’m very happy with the experience overall.
Seemala · 13 August 2026
★★★★★ 5/5
TrustpilotAs a first time buyer
As a first time buyer, even though you know exactly what you want and sometimes get frustrated just because you can’t afford your desired property. Mine experience with Arthur was absolutely fantastic and enthusiastic very patience with his client.
Diana · 26 June 2026
★★★★★ 5/5
TrustpilotAdem has been helping me find a new…
Adem has been helping me find a new apartment and he’s been very helpful. He’s been efficient and has made sure he understands what I’m looking for. He contacts me as soon as he finds something suitable and he listens to my feedback which is great.
Customer · 30 April 2026
★★★★★ 5/5
TrustpilotPawel an Xmas Elf/ Genie wrapped in 1.
Pawel, Pawel, Pawel! Maybe if you say it 3 times he can fly down and help you to. Just sold a property through Streets ahead and Pawel pretty much acted as the solicitor! He went beyond what you expect from a family member, never mind an estate agent. Just a great Guy, very attainable, always giving regular updates and dragged everyone involved over the finishing line. I can't say enough good things about the man. If your buying, selling or renting ask for his help, in fact 'demand' that you deal with him.
Zak · 1 December 2025
Agent replied · 25 December 2025
Dear Zak,
Thank you so much for this incredible review!
On behalf of the whole Streets Ahead team, we’re absolutely delighted to hear how well Pawel supported you throughout your sale. He’ll be over the moon to know his hard work, communication and dedication made such a difference. Going the extra mile is exactly what we strive for, and it’s wonderful to hear that Pawel exceeded even family-level expectations!
Thank you for trusting us with your property sale and for taking the time to share such kind words. We truly appreciate the recommendation, and we’ll make sure Pawel knows just how much his efforts meant to you.
Wishing you all the very best in your next chapter - and if you ever need us again, we’re always here to help.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
TrustpilotWorking with Kacey :)
Working with Kacey has been such an amazing experience from start to finish!! So professional yet also such a lovely young girl. Highly recommend
Jessica · 28 September 2026
★★★★★ 5/5
TrustpilotThank you Streets Ahead
I would like to thank Streets Ahead for helping us to find a house and we appreciate how they have handled things, very professional. I also want to thank Maya from Streets Ahead who helped us with the procedure.
Alex · 19 June 2026
★★★★★ 5/5
TrustpilotWe were very impressed with Aidan
We were very impressed with Aidan, we walked in as early stages of looking to buy a property, we were treated extremely well and Aidan was very professional and understanding. When we decide to buy we will go and see Aidan. Many thanks
Josh · 18 May 2026
★★★★★ 5/5
TrustpilotGreat experience with Streets Ahead…
Great experience with Streets Ahead Addiscombe sales team. Going to market and finding the right price was simple and quick. As is the way, our sale was not straight forward. The team were indispensible, cutting through the noise of distracted lawyers, distant freeholders and flakey buyers to keep things moving. Special thanks to Harley and Pawel who were always contactable and ready to step in when needed.
Hannah · 26 September 2024
Agent replied · 22 October 2024
Dear Hannah,Thank you for leaving us a 5* review! We are delighted hear you are happy with the service provided by Harley and Pawel - congratulations again on the sale of your property. We look forward to helping you again in the future.Kind regards,Zoe PA to Directors
★★★★★ 4/5
TrustpilotKacey was very nice and informative…
Kacey was very nice and informative whilst showing me around the property and was able to answer all my questions. Great work
Carl · 2 October 2026
★★★★★ 5/5
TrustpilotProfessional and efficient estate agents
My estate agent Nadim was amazing, he was very courteous and professional and kept me in the loop all the way through a difficult sale. I would highly recommend Streets Ahead.
Jonathan · 28 July 2026
★★★★★ 5/5
TrustpilotKacey has been really helpful in…
Kacey has been really helpful in helping my family find our new home! Thank you for all your help and attentiveness.
Tia · 29 September 2026
★★★★★ 5/5
TrustpilotHad a seamless process renting a…
Had a seamless process renting a property all thanks to Adem, prompt , good communication skills and highly professional.
Very impressive.
Aderonke · 28 September 2026
★★★★★ 5/5
GoogleJaden was great from start to finish and really helpful throughout the process. Really appreciate all the help. Many thanks!
Sameera · 29 September 2026
★★★★★ 5/5
GoogleI had such a pleasant experience while viewing a property with Scott banton that I had to go out of my way and leave a review. Not only did I get a brilliant walkthrough of the property, but he also told me about the history of the property and what the landlords are like. He even went as far as googling things in real time to provide me with the information I was looking for. Top Lad.
Kheron · 2 August 2026
★★★★★ 5/5
TrustpilotI have had a very positive experience…
I have had a very positivie experience with Streets Ahead. Massive shout out to Ben who has been amazing from the beginning. Always checking in, sending new places to look at and dealing with my indecisiveness. Overall very pleased with Streets Ahead.
Chandelle · 30 April 2026
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, Adem was very helpful on our search. Prompt and professional responses, 10/10 - thank you Streets Ahead!
Charles · 30 September 2026
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service, Sofia was really helpful and understanding she showed us our new property and everything went smoothly.
DoubleR · 28 September 2026
★★★★★ 5/5
TrustpilotRental search with Adem
We’ve just started our search with Adem, however he has been fantastic so far. He’s been proactive, very responsive and happy to answer any questions we have. We would highly recommend him if you’re looking for a place. Thanks Adem!
Niaa · 7 May 2026
★★★★★ 4/5
TrustpilotWe looking at moving as a family
We looking at moving as a family. Unfortunately the property we were unable to live with the property we find with street ahead as the landlord wanted to under go some relays beyond our time limit. However l have to say the services of George the consultant from Addiscombe branch was expectional through out our search. He was very helpful and understood the type of property we as a family were looking for. And in the words of my 9yr old, He is a very good agent. Thank you George.
Vivien · 17 April 2025
★★★★★ 5/5
TrustpilotJasmine has been an exceptional help…
Jasmine has been an exceptional help with assisting us looking for a new property.
Her enthusiasm and knowledge has really helped us short list suitable listing's without being bombarded and encouraged to view every house in our budget like most agencies.
EG · 24 April 2026
★★★★★ 5/5
TrustpilotHad a really great expierence with Ava
Had a really great expierence with Ava, she really did try to find me a property and i want to thank her for her patience during our hunt to find a new home! Thank you Ava, keep up the good work
Gav · 24 April 2026
★★★★★ 5/5
GoogleJaden was a great support throughout the process of my sister purchasing her first home. Thank you Jaden.
Rahim · 29 September 2026
★★★★★ 5/5
GoogleVery pleased with the friendly professionalism, sound advice and attentiveness to detail of Branch manager Louis and his team here, especially Sam and Jaden. A great team to work with, and they did a great job finding us a good buyer and facilitating completion within our timescale.
Phil · 24 April 2025
Agent replied · 24 March 2026
Dear Phil,
Thank you for leaving us a 5* review!
We are delighted to hear that Louis, Sam and Jaden from our Thornton Heath branch were friendly and professional during your property sale, resulting in successful completion within your timescale.
We look forward to helping you again in the future.
Kind regards,
Zoe
PA to Directors
★★★★★ 5/5
TrustpilotThe best customer service from Adem…
The best customer service from Adem Serir ! Honestly made my experience extremely smooth and really knew what he was talking about. Very good with his words !
Zeyna · 24 July 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.