Trusted Agent profile · Thornton Heath
Verified
★★★★★
1,202 reviews across 3 platforms
737-739 London Road, Thornton Heath, CR7 6AU
Streets Ahead's office in Thornton Heath, at 737-739 London Road, is rated 4.6 out of 5 across 1,202 reviews on three platforms, including 75 Google reviews rated 4.9.
75
Reviews on Google
This office
209
Reviews on Facebook
Business-wide
918
Reviews on Trustpilot
Business-wide
Every review we hold for the Thornton Heath office, from every platform, shown as written. First names only.
5/5
TrustpilotStreet Ahead are trained to put smile…
Street Ahead are trained to put smile on your faces. My experience with one of their Staff AIBHA was a wow experience, she is patient and coordinated in all process until the last day of collecting the keys. For me I would recommend Street ahead to my enemies that is how good they are.
5/5
GoogleFrom start to finish, I am very happy with the service I received from streets ahead. All the staffing were very helpful in everyway. Very , professional, classy and family orientated.. valuation was on point and what I was told I will receive is what I got. Fantastic!!!. I was able to sell and buy with minimum hassle. Great customer service, treated very well.I couldn't ask for more. Thank you all for your help and support for making what could have been very stressful, less stressful.😁😅 truly appreciated.
Dear Pat, Thank you so much for taking the time to leave such a wonderful review! We’re absolutely delighted to hear how happy you were with the service you received from start to finish. Our team takes great pride in being professional, supportive, and family-oriented, so it’s fantastic to know that came through. We’re especially pleased that the valuation met your expectations and that both your sale and purchase went smoothly with minimal hassle. Making what can be a stressful process feel more manageable is always our goal. Your kind words truly mean a lot to all of us. Thank you again for choosing Streets Ahead, and we wish you all the very best in your new chapter! 😊 Kind regards, Zoe Streets Ahead
5/5
TrustpilotStreets Ahead Letting - Crystal Palace
Josh Pasley and in fact the entire team at Streets ahead provided me yet again with exceptional service for my letting. He is responsive and efficient and professional. He is supported by an exceptional team ( thanks Nick and contracts team in Addiscombe!) ensuring all services, contracts, queries are managed effectively!
5/5
TrustpilotThe agents Kacey
The agents Kacey , maya and Aibha made moving out of my old apartment incredibly smooth and stress-free. They were responsive, professional, and handled all the details perfectly. Highly recommend!"
5/5
GoogleLouis Jaden and the team at Streets Ahead Thornton Heath recently sold a house for me. They were very Professional and Communication was great through the whole sale process. Nothing was too much trouble Would highly recommend using their Services Many Thanks Don
Dear Ang, We’re delighted to hear that Louis, Jaden, and the team at our Thornton Heath branch provided you with a professional and smooth service throughout the sale of your property. Great communication and going the extra mile are things we truly value, so it's fantastic to know that came across during your time with us. We really appreciate your recommendation and hope to assist you again in the future, should you need anything. Kind regards, Zoe Streets Ahead
5/5
TrustpilotAdem was very helpful and professional…
Adem was very helpful and professional throughout. He took time to explain everything clearly and made the whole process easy and He was friendly, patient, and made sure everything was sorted properly.
Dear Manoj, Thank you so much for your 5-star review! We’re delighted to hear about your positive experience with Adem. Providing clear communication, professionalism, and friendly service is something we pride ourselves on at Streets Ahead, and it’s great to know Adem delivered on that. We truly appreciate your support and look forward to helping you again in the future. Kind regards, Zoe Streets Ahead
5/5
TrustpilotVery happy with the service streets…
Very happy with the service streets ahead have provided, I was very impressed with the constantly communication and property matches when they came on! Want to say a special thank you to Aibha for that constant communication and constant updates she gave me
5/5
TrustpilotGood service
Very pleased with the support from Streets Ahead particularly Nadim for always keeping me updated and doing his best to move the sale along to completion. Thank you Nadim.
5/5
GoogleI had an excellent experience with Streets Ahead Estate Agents and felt it was worth taking the time to leave this review. Thank you to Ilianna Yiannakou, Sam May, and Louis French for your invaluable help and expert advice while selling my …
Dear Mike, Thank you for leaving us a 5* review. … More
5/5
TrustpilotMoving out process
Our move-out process with Streets Ahead was fast and smooth from start to finish. Communication was clear, everything was handled efficiently, and there were no unnecessary delays or complications. It made what can often be a stressful experience feel straightforward and well-organised. Overall, a very positive experience! Thank you to Aibha!
5/5
TrustpilotAdem at Streets ahead
Adem has been a tremendous help in my search for a property. He was able to meet expectations and surpass them, even with my picky criteria he was able to come through with some good options based on what I wanted and needed in such a short period of time!
5/5
GoogleWorked with Kirstin and Scott during one of the most stressful time of my life, find our new home. This team reassurance and patience is unmeasurable. They were so very processional. Thanks so much guys. No wonder you were awarded for 2024. Highly recommended. One star was an error. 4 star ment ⭐️⭐️⭐️⭐️⭐️
Dear Diane, Thank you for leaving us a 5* review! … More
5/5
TrustpilotThank for your incredible services.
Thank for your incredible services. Kacey has been very amazing in updates with available properties and viewing arrangements. I really appreciate your communication strategies using different platforms just to ensure I do not miss the chance.
5/5
TrustpilotPositive Experience
I had a really positive experience with Streets Ahead. From the start Paige was friendly, helpful and clear about the process.
Dear Sharne, Thank you for your lovely feedback. We’re so pleased to hear you had a really positive experience with Streets Ahead. It’s great to know that Paige was friendly, helpful, and clear from the very start - she’ll be delighted to hear your kind words. We really appreciate you taking the time to share your experience and hope to assist you again in the future. Kind regards, Zoe Streets Ahead
5/5
TrustpilotI had a great experience with Streets Ahead
I had a great experience with Streets Ahead Estate Agent, especially thanks to Adem Serir, who was my agent. He’s incredibly friendly and super fast at getting things done. I really liked that he used WhatsApp, much easier and quicker for me, and he could send pictures of properties almost instantly. The whole service was lightning-fast, so if you’re looking to find a place and move in without delay, I’d definitely recommend getting in touch with Adem!
5/5
GoogleWonderful service provided and very transparent and professional. Jaden was a lovely young chap who was in constant contact and helped the whole process go smoothly. 100% recommendations. Thanks street ahead thornton heath for our new home.
Dear Mirza, Thank you so much for your fantastic review! We’re thrilled to hear that you received transparent, professional service and that Jaden was able to support you throughout the process. We’re proud of the dedication he brings to his work, and it’s wonderful to know it made your move smooth and stress-free. We truly appreciate your recommendation, and we’re delighted to have helped you secure your new home. Kind regards, Zoe Streets Ahead
5/5
TrustpilotGreat Experience
Had a great journey and experience with Aidan! He was very professional, he listened to our needs and gave us clear advice - he really has a great work ethic ethic. Aidan made a what could of been a stressful experience into a stress free one.
5/5
TrustpilotAmazing Customer Service from Ollie, Addiscombe Branch
I met Oliver 'Ollie' from the Addiscombe Branch at a viewing about 2 weeks ago. As I walked through the doors of the property I knew it wasn't for me (the property had only just come on the market and so pics weren't available when I was contacted to view it). Anyways, I told Ollie what my requirements were and he then said, oh, we have 2 other properties I can show you today. These weren't booked in, but he made time to then show me those properties in the afternoon. Unfortunately, neither were for me.
Dear Norika, Thank you so much for taking the time to leave such a detailed and positive review. We’re delighted to hear about your experience with Oliver from our Addiscombe branch. Ollie consistently goes above and beyond for his clients, and it’s fantastic to see his dedication, flexibility, and communication recognised, especially making time on the day, arranging viewings across branches, and keeping you updated throughout the process. Buying a property can certainly be stressful, so we’re really pleased Ollie was able to make the journey smoother and help you find a home you loved in the end. We’ll be sure to pass on your kind words to Ollie and the team. Thank you again for choosing Streets Ahead, and we wish you all the very best in your new home. Kind regards, Zoe Streets Ahead
5/5
TrustpilotJosh and Enzo were brilliant in helping…
Josh and Enzo were brilliant in helping me and my partner find a property. Super communicative, very professional, and always keeping me updated on new properties on the market. Highly recommend!
5/5
GoogleI completed on my sale with Louis and the Thornton Heath team recently. The interaction with the team was great particularly Louis and Sam. They ensured everyone was kept in the loop and really pushed the solicitors, which if you’ve ever bought/sell you know how important this is. I would recommend to friends and family. Thanks team.
Dear Jania, Thank you for leaving us a 5* review. … More
5/5
TrustpilotI had a great experience working with…
I had a great experience working with Raulay during my house search. She took the time to understand exactly what I was looking for and found a home that perfectly suited my requirements. She was professional, responsive, and incredibly helpful throughout the entire process, making everything smooth and stress-free until I received the keys. Her attention to my requirements and the effort she put into making the whole process straightforward and comfortable made a real difference, and I’m very happy with the experience overall.
5/5
TrustpilotAs a first time buyer
As a first time buyer, even though you know exactly what you want and sometimes get frustrated just because you can’t afford your desired property. Mine experience with Arthur was absolutely fantastic and enthusiastic very patience with his client.
5/5
TrustpilotAdem has been helping me find a new…
Adem has been helping me find a new apartment and he’s been very helpful. He’s been efficient and has made sure he understands what I’m looking for. He contacts me as soon as he finds something suitable and he listens to my feedback which is great.
5/5
TrustpilotPawel an Xmas Elf/ Genie wrapped in 1.
Pawel, Pawel, Pawel! Maybe if you say it 3 times he can fly down and help you to. Just sold a property through Streets ahead and Pawel pretty much acted as the solicitor! He went beyond what you expect from a family member, never mind an estate agent. Just a great Guy, very attainable, always giving regular updates and dragged everyone involved over the finishing line. I can't say enough good things about the man. If your buying, selling or renting ask for his help, in fact 'demand' that you deal with him.
Dear Zak, Thank you so much for this incredible review! On behalf of the whole Streets Ahead team, we’re absolutely delighted to hear how well Pawel supported you throughout your sale. He’ll be over the moon to know his hard work, communication and dedication made such a difference. Going the extra mile is exactly what we strive for, and it’s wonderful to hear that Pawel exceeded even family-level expectations! Thank you for trusting us with your property sale and for taking the time to share such kind words. We truly appreciate the recommendation, and we’ll make sure Pawel knows just how much his efforts meant to you. Wishing you all the very best in your next chapter - and if you ever need us again, we’re always here to help. Kind regards, Zoe Streets Ahead
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Streets Ahead's Thornton Heath office has 1,202 reviews across three platforms: 75 on Google, 209 on Facebook (across the whole business), 918 on Trustpilot (across the whole business).
Streets Ahead Thornton Heath is rated 4.6 out of 5 across all 1,202 reviews, and 4.9 out of 5 on Google from 75 reviews.
Streets Ahead Thornton Heath, 737-739 London Road, Thornton Heath, CR7 6AU.
