Trusted Agent profile · Thornton Heath
Verified
★★★★★
1,204 reviews across 3 platforms
737-739 London Road, Thornton Heath, CR7 6AU
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Streets Ahead's office in Thornton Heath, at 737-739 London Road, is rated 4.7 out of 5 across 1,204 reviews on three platforms, including 76 Google reviews rated 4.9.
76
Reviews on Google
This office
209
Reviews on Facebook
Business-wide
919
Reviews on Trustpilot
Business-wide
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Every review we hold for the Thornton Heath office, from every platform, shown as written. First names only.
5/5
TrustpilotI was helped by Enzo in the Norwood…
I was helped by Enzo in the Norwood branch who helped me find a suitable flat for myself and my son. Enzo was super professional and very prompt at returning texts and calls, he answered all questions and made the process very straight foreword& even kept in contact after collecting the keys to ensure we had settled in okay. Thankyou again Enzo.
5/5
TrustpilotVery happy, long term customers
We’ve been a client of Streets Ahead for many years and have had a number of Account Managers looking after our property. But really we have been very happy with our recent manager, Laura. Laura is efficient, personable, proactive and helpful with any problems that occur.
5/5
Trustpilotjasmine has great customer service and…
jasmine has great customer service and is well spoken and kept me informed. She is a wonderful worker
5/5
TrustpilotSecuring a house made stress free
I had a great experience working with Street Ahead agents, particularly
5/5
FacebookCallum Hayden is very effective and efficient in managing properties, he makes sure he is first point of contact and available for any queries or household issues. His approachable and pleasant personality is what made me easily build a relationship with him. During Covid-19 hes been very supportive and dedicated to tentants like myself and its for that reason why I'd strongly recommend him to anyone.
5/5
TrustpilotNicole was absolutely amazing from the…
Nicole was absolutely amazing from the start to the end of my home buying process! Full of information and communication! Nothing was a problem!!Thank you thank you
Hi Stacey, thank you for your review. I will pass your comments on to Nicole. Thanks, Laura
5/5
GoogleMohammed has been the most helpful and efficient agent! Can’t thank him for his communication and efforts into helping me. He’s very informative and reliable. Thanking him for all his time and energy.
5/5
TrustpilotFeed back of George Barnes
So i get the house with another agent, but i would like to thank George Barnes who helps me to find a good property. But unfortunately i ended up with another House agent. Surely i will contact you again if i need something in future. Best of luck.
5/5
TrustpilotAbsolutely amazing experience
Absolutely amazing experience! Had a lady called Aibha and really helped me through the process, 100% recommend!
5/5
FacebookGareth and Emma were fantastic. My partner and I found a property to rent and they were very helpful and professional throughout the process. Very quick to reply to our queries, nothing was too much for them. In what can be a stressful situation, moving home, both Gareth and Emma put my mind at ease and dealt with everything amazingly. Thank you so much! 😊
4/5
TrustpilotI've been with this agent for the past…
I've been with this agent for the past year and have had a good experience. Abhiram has been very professional and gets things done. A way for good business achievements when all parties comply.
5/5
TrustpilotProfessionalism
Kudos to Adem for his professionalism and support. He is reliable and always ready to help.
5/5
TrustpilotExcellent customer service experience!
Absolutely excellent customer service experience! The team was very professional, yet warm and friendly. George and Emma made the process extremely easy; they gave simple explanations for scenarios that would otherwise seem complicated. I give them 5/5. I definitely recommend them as a high quality, all-inclusive Real Estate service provider.
5/5
GoogleI am writing this review a few months late. Mohammed was very professional and helpful and also instrumental in me securing the flat. I would happily engage Streets Ahead for future services.
5/5
TrustpilotWe've had a lot of help and…
We've had a lot of help and understanding. It was quick and we found exactly what we were looking for. George Barnes was professional superhelpful.
Thank you Alex for taking the time to review us. I will pass your comments on to George. Thanks, Laura
1/5
FacebookVery little communication especially in times of need. Still waiting on the remainder of my deposit after over three months although I have been charged for a standard clean for the next tenant! Pitty it was not cleaned for when I moved in, the fridge freezer didn’t even have any doors! Anyway nobody seems to give a monkeys so will just have to keep waiting! Good luck if you get Cherelle as your property manager, hope u have a lot of hair to pull out!
Hi Katrina, We are sorry to hear that this has been your experience with our Streets Ahead Property Management Team. We always strive to do our best for our tenants and this is not how we you to feel when moving into your new home. We understand Cherelle has been in touch with you directly in response to your review and are pleased the situation has been resolved. Thanks, Rebecca
5/5
TrustpilotBen and the team have been a great help…
Ben Riley has been a great help to me and my wife helping us move into our new home perfect for us and our new born baby we are thankful for all the help from Ben and the rest of the team
5/5
TrustpilotGreat experience buying with Streets…
Great experience buying with Streets Ahead. We had been looking for a while and they managed to find us our perfect home. Very efficient and great communication. Thank you Jason! :)
5/5
TrustpilotExcellent company
Thrilled with my experience using Street Aheads, Couldn't fault Aibhas service, very polite, professional and helpful.
5/5
TrustpilotWould like to thank George for his time…
Would like to thank George for his time and effort in assisting to get a house. Unfortunately our friend had to move into another place due to the time constraints. However wanted to send a note of thanks to George for continuously following and ensuring that we get as much options as possible.
5/5
FacebookI used Streets Ahead to sell my home. The process was simple. The came one day and measured and took pictures on the same day. Within a week I got viewings. I requested group viewings as the house had tenants and this was respected. They kept me informed of viewers responses and the team were realistic and did not send viewers who were not in a position to purchase. A sale was quickly make agreed and the tenants and myself were happy with how things were conducted. The team including Sedat, Lexi, Patrick, Philip and Mary from the finance team acted professionally and in a timely manner. I highly recommend them.
Thank you Andrea - this is brilliant to hear. I will pass this on to the team. Really appreciated - Rebecca
5/5
Facebook5 stars ⭐️⭐️⭐️⭐️⭐️ Streets Ahead has been managing my properties for the past 12 years. I especially love the way they manage my flats. Because of Cherelle Muschette (my property manager), I can completely have peace of mind that my properties are in good hands. No matter how stressful the situation is, she has a “leave it with me” approach which reduces my stress levels a lot. I am also very happy with the Andrew Hylton who deals with problems immediately. Very approachable and efficient. I highly recommend streets ahead
Fantastic, thank you so much for sharing your experience with us and your great feedback on Cherelle and Andrew :) - Rebecca
5/5
TrustpilotAidan LaCroix from the South Norwood…
Aidan LaCroix from the South Norwood branch was extremely helpful in finding me a property. Initially when my original search fell through due to the person I wanted to share with being uncertain, Aidan stuck with me through a change in budget, to find the right home for my kids and me. Very professional agent. I would highly recommend StreetsAhead and would highly recommend Aidan.
5/5
TrustpilotAmazing support and service
I received incredibly amazing support and help from Alex Kelly who was the property management contact. Alex is friendly, professional and listens calmly to his clients with a real readiness to help. Thank you so much Alex for all you do, keep it up! Charity
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