Every review we hold for the Thornton Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookCharlie was the person dealing with our property enquires. He was great - he organised a video viewing of the flat we were interested in and answered all our questions regarding the property. He was really quick at replying to our messages, found out extra information that we wanted and just made the whole signing and sending documents hassle free.
Sam · 16 June 2020
★★★★★ 5/5
TrustpilotThank you Kadeem
Currently buying a flat through the Crystal Palace branch. Dealing with Kadeem Suckoo is a pleasure, he has the right level of professionalism and friendliness making this process easy and stress free. Communication and efficiency has also been excellent so far.
M.Pai · 29 April 2023
★★★★★ 5/5
TrustpilotVery professional with the service
Very professional with the service, George was very responsive over through mail and phone. I would recommend streets ahead for anyone.
Sumanth · 21 December 2021
Agent replied · 11 June 2024
Hi Sumanth, thank you for your review. I will pass your comments on to George. Thanks, Laura
★★★★★ 5/5
TrustpilotAbs is the best account manager I've had from Streets Ahead!
My experience with Streets Ahead wasn't always perfect but that changed when I was assigned Abhiram (Abs) as my account manager. I felt he truly went above and beyond to service me and a particularly challenging tenancy period. He paid attention to the details and even inspected the professional clean, pushed back when the quality was subpar, and negotiated a re-do. He was also very persistent when we had a tenant who was unresponsive and Abs essentially saved me thousands of pounds worth of headaches regarding the Council Tax. Without Abs' proactiveness would have gone unpaid and the burden would've fallen onto me. During this time, there were many other moving parts and he handled them smoothly; always keeping me informed of the progress. Thank you for your good work and I hope it gets recognised - this man deserves a raise haha.
JS · 20 December 2023
★★★★★ 5/5
TrustpilotThank you Kristen and Zahrah
Support from Kristen and Zahrah was very helpful. The whole process of viewing the apartment, applying for the property and move in was really smooth. Very happy with the experience.
Komal · 30 January 2024
★★★★★ 5/5
TrustpilotGeorge Barnes made this process very calming
George Barnes was so kind and patient throughout this process - he made it so much less stressful, wasn't rude like a lot of other estate agents.
Elsie · 27 March 2024
★★★★★ 5/5
FacebookGemma has been great in helping us secure a flat, she understood our requirements, had great local knowledge and stayed in regular contact with us. Thank you Gemma!
Alex · 15 April 2020
Agent replied · 10 August 2026
Thank you Alex. A great review for Gemma! We will let her know :) - Rebecca
★★★★★ 5/5
TrustpilotLaura is a very good manager of the…
Laura is a very good manager of the property that we rent from you, she always tries to resolve problems that arise in the shortest possible time, we are happy with her service
Carla · 7 November 2023
★★★★★ 5/5
FacebookHouse hunting was immensely smooth with Streets Ahead , and we would like to especially mention Rayaan who went above and beyond to help find a suitable rental property for us. Quite pleased with the seamless process where Rayaan was quick and efficient in handling the entire paperwork and formalities on behalf of us.Many thanks Rayaan. Aparna & Gautham.
Aparna · 26 June 2020
★★★★★ 5/5
TrustpilotFast and efficient letting service
Thanks to Nick, Autumn, Emma and Laura for helping find tenants for my house. They guided me though the process, answering my questions, resulting in a fast and efficient well managed letting service.
Andy · 6 November 2023
★★★★★ 5/5
TrustpilotAmazing experience with Jasmine :) She…
Amazing experience with Jasmine :) She is amazing at her job!
Jade · 25 April 2026
★★★★★ 5/5
TrustpilotTotally happy with quick services…
Totally happy with quick services provided by the agents. I was helped by George Barnes to find a suitable property, he had provided me with so many property options and was very quick and available to answer my query! Really appreciate all the efforts and help! Good luck and thanks.
Farheena · 29 March 2022
★★★★★ 5/5
FacebookI just recently sold my house through Streets Ahead, I cant recomend them highly enough espically dealing with Marina Steel. She was efficent always avalible for advice and when things became stressful she was very calming and informative. Our move was made so much easier with her support and advice. Shes a star. Thank you Marina.
Janet · 13 March 2021
★★★★★ 5/5
TrustpilotLaura Costa at Streets Ahead Estate…
Laura Costa at Streets Ahead Estate Agents has been managing my rental property for the last 6 months, she has been very responsive and sorted out any issues with my property very quickly and professionally, I would deffinitely recommend.
JW · 18 May 2023
★★★★★ 5/5
TrustpilotCaring and Prompt Service
Streets Ahead is a very caring, prompt and professional organization. I would highly recommend taking their services. Special shoutout to Emma, Autumn and James for going above and beyond to ensure my transition to my new apartment was quick, seamless and perfect! Best Wishes!
Rahul · 2 December 2022
★★★★★ 4/5
TrustpilotGeorge Barnes was very friendly and…
George Barnes was very friendly and informative when he was showing me viewings for rentals. He took in everything i was looking for and also was appreciative when he waited for me at a viewing even though i was running late due to traffic. Would highly recommend.
Rayhana · 25 July 2022
★★★★★ 5/5
TrustpilotI had an amazing and swift experience…
I had an amazing and swift experience renting a house in Flat 13 cintra house, Beulah street. Joshua and Emma was very kind and helpful in making a swift and transparent deal.
Uzor · 11 November 2023
★★★★★ 5/5
GoogleIlianna from the Thornton Heath branch was excellent with communication and keeping everyone update. Thank you.
Tracey'syYY · 27 April 2025
Agent replied · 24 March 2026
Dear Tracey,
Thank you for leaving us a 5* review. We are delighted to hear that Ilianna … More
★★★★★ 5/5
TrustpilotMy experience with street ahead is…
My experience with street ahead is really good, thanks to Kayla who help me to do everything quick and easy.
Aleix · 31 October 2021
Agent replied · 11 June 2024
Thank you for your review. I will pass your comments on to Kayla. Thanks, Laura
★★★★★ 5/5
FacebookMany thanks to Rebecca Tuttle for always being so helpful and make everything so much easier.
Every time we call with a problem Rebecca Tuttle is happy to listen and get the quickest solutions possible, following up with updates so we know what's going on.
Streets ahead should be very proud to have her in their team.
Tiago · 25 September 2020
★★★★★ 5/5
TrustpilotVery good company
Streets ahead is very good, but special thank you to George Barnes who made the whole process better
Althea · 7 August 2024
★★★★★ 5/5
GoogleSpecial Thanks to you Jaden for all of your support and efforts. You have been really professional and supportive throughout. Keep up the amazing work you guys are doing including Louis and the whole team.
Muhammed · 13 September 2025
★★★★★ 4/5
TrustpilotThank you to Pippa who helped deal with…
Thank you to Pippa who helped deal with tenancy related issues. We are now on track with tenant with issues resolved and renewed tenancy in place.
Chauntelle · 6 March 2024
★★★★★ 5/5
GoogleJacob, he's amazing,he showed us many properties and explained the pros and cons about them. He understood the position, we were in and replied to our emails as soon as possible and answered all of our questions
I wish him good luck for everything and many thanks for his service.
Sanjee · 24 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.