Trusted Agent profile · Thornton Cleveleys, Lancashire
★★★★★
451 reviews across 1 platform
Landmark House, Cleveleys Avenue, Thornton Cleveleys, Lancashire, FY5 2UH
Part of Farrell Heyworth, see every office.
Farrell Heyworth's office in Thornton Cleveleys, Lancashire, at Landmark House, is rated 4.6 out of 5 across 451 reviews on 1 platform, including 451 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.
The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Thornton Cleveleys office, from every platform, shown as written. First names only.
5/5
GoogleI have been dealing with Lauren Ford, Very proactive Fast sharp response’s …
Thank you for your recommendation and for sharing your experience. It’s great to hear that Lauren Ford has been so proactive and responsive while supporting you. Fast, clear communication and a sharp approach are qualities we … More
5/5
Google5 stars for Kerry who was very nice when resolving a complaint. I was assured that I would now get property emails...when I didnt, i called the office and spoke to Vicky who you would have thought would re-send these out to prospective buyers. (ME). How times have changed when you need to chase an estate agents to ask them what properties they have on the market...
Dear L T, Thank you, for taking the time to leave a review. I’m so pleased Kerry provide you with a good service whilst resolving your problem. If we can be of any further help in the future please don’t hesitate to speak to our branch team. Kind regards, Chris Heyworth - Director
5/5
GoogleWe where visited today by Taleah Taylor from Farrell Heyworth Estate Agents who where giving us a valuation on our property prior to possibley selling. After all the house moves we have had, we found her to be the most professional … More
Thank you for your wonderful review. We’re so pleased to hear that Taleah provided such a professional, helpful and honest service during your valuation appointment. … More
5/5
GoogleCouldn't have wished for a better experience or anymore help and support from Scarlett, Katie and the team and wouldn't hesitate to recommend there services
Thank you for taking the time to leave such fantastic feedback. I'm delighted to hear that Scarlett, Katie and the rest of the team were able to provide you with a great experience and were helpful and supportive throughout. If you need any further assistance the team would be delighted to hear from you. Best regards, Jeremy Collins Director
5/5
GoogleCan’t thank Katie enough for the way she was with us through the sale of our house, she is really easy to deal with always goes out of her way to help and take the load off an an all round amazing lovely person
Thank you for sharing your positive experience with Katie during the sale of your house. It's wonderful to hear that she provided exceptional service and went above and beyond to assist you throughout the process. Your kind words about her being easy to deal with and going out of her way to help are greatly appreciated. I'll be sure to pass along your feedback to Katie and the team. If you ever require assistance in the future, don't hesitate to reach out. Kind regards, Jeremy Collins - Director
5/5
GoogleFarrell Heyworth Cleveleys were fantastic throughout the whole process of selling the house. I mostly dealt with Katie who was always friendly, professional, patient and very helpful.
Thank you for your kind words. We're delighted to hear that your experience with Farrell Heyworth Cleveleys was fantastic throughout the entire process of selling your house. It's great to know that Katie was friendly, professional, patient, and very helpful. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleCouldn't recommend Nick Gregson highly enough. He made the whole mortgage process as easy as it could be and kept us promptly informed at every stage. He explained everything really clearly and there were no hidden costs at any stage. He was friendly and very professional and wouldn't hesitate to recommend him to anyone! Thanks again Nick!PositiveProfessionalism
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins - Director
5/5
GoogleWe are both in our early seventies and we found everyone we dealt with, especially Scarlett and James, to be very informative, patient and pleasant. A pleasure to deal with.
Thank you for your kind words. We're delighted to hear that Scarlett, James, and the rest of our team provided you with informative, patient, and pleasant service. It's always our goal to make the experience as positive as possible, especially for valued clients like yourselves. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleSarah has been so helpful from the very beginning. I couldn't have asked for better service. You are a credit to your company and I hope they appreciate you.!!Simon is also very professional and found us a buyer almost as soon as it went on sale. I would recommend you to anyone. Thankyou.Annette IvesPositiveResponsiveness, Professionalism, Value
Thank you for taking the time to leave feedback. It's great to hear that we have provided such an exceptional service. It sounds like Sarah, Simon and the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director
5/5
GoogleKatie was amazing from start to finish, she made the wholes process as easy as possible for myself and my husband! I will certainly not hesitate in using Farrell and Heyworth again due to her fantastic service, thanks again !!!!!
Thank you for your wonderful feedback! We're thrilled to hear that Katie provided you with amazing service and made the entire process easy for you and your husband. At Farrell and Heyworth, we strive to deliver exceptional customer service, and it's great to know that Katie went above and beyond to ensure your satisfaction. We appreciate your kind words and the trust you've placed in us. Should you need any further assistance in the future, please don't hesitate to reach out. We'll be more than happy to help you again. Best regards, Jeremy Collins - Director
5/5
GoogleThanks to all at Cleveleys branch with a special mention for Katie who kept the seller informed with our permission in order to retain the property we wanted when our initial buyers pulled out. We eventually sold our property and bought the new one through the same branch, exchanging and completing on both sides on the same day, not an easy task to do. We appreciate all the hard work put in and thanks again from both of us.
You're very welcome! We're thrilled to hear that you had a positive experience with our Cleveleys branch and that Katie went the extra mile to help you retain the property you wanted. It's fantastic that you were able to both sell your property and buy a new one through us, even completing both transactions on the same day. If you ever need assistance in the future, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleKatie has been thoroughly professional from the first contact arranging viewings quickly and efficiently and keeping in touch with updates on progress
Thank you for your feedback. We're thrilled to hear that Katie has been thoroughly professional from the first contact, arranging viewings quickly and efficiently, and keeping you updated on progress. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleVicki is extremely friendly, professional, knowledgeable and is the perfect person to show you round. She puts 110% into helping you and answering all the questions you ask. Would HIGHLY recommend!
Thank you for your kind words regarding Vicki's excellent service! We're thrilled to hear that she provided you with a friendly, professional, and knowledgeable experience. Your recommendation is highly appreciated. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to let us know. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleNick has been excellent right from the beginning of the process. He’s been accommodating, knowledgeable, easy to talk to and made everything easy for us to understand / deal with. Our mortgage went from application through to offer in around a week. We would highly recommend Nick, the Farrell Heyworth team & Mortgage Advice Bureau. Thanks Nick!!
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Chris Heyworth - Director
5/5
GoogleWe have found Farrell Heyworth in Cleveleys to be the perfect choice for us to sell my late father's property. Nothing has been too much trouble for them and they have treated us with the utmost kindness and compassion. Tilly who has been our main contact is certainly an asset to Farrell Heyworth. She has always been there to answer any queries be that face to face or over the phone and has helped us to navigate through the selling process including helping us finding a solicitor and chasing them when necessary.
We truly appreciate your kind words and the trust you placed in Farrell Heyworth during this sensitive time. It's wonderful to hear that Tilly and our team provided you with the support, compassion, and assistance needed to navigate the selling process smoothly. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing Farrell Heyworth, and we wish you all the best. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleWould definately recommend the Cleveleys Branch especially Sarah Days who went above and beyond to help us not only view our new house but help with everything there after. Nothing was too much trouble for her, even under difficult conditions due to Covid restrictions. Thank you Sarah for all your helpPositiveProfessionalism
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to help you find your new home in difficult circumstances. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director
5/5
GoogleCan’t thank Sarah, Branch Manager and her team enough for the help that was given to our family when renting a property with Farrell Heyworth. Sarah went over and above our expectations and we could not be more pleased with the service. We would not hesitate in recommending Farrell Heyworth to anyone buying or renting.
Thank you for taking the time to leave feedback. It's great to hear that our Cleveleys Team were able to provide helpful advice when renting your new home. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
5/5
GoogleMany thanks Emma Tyson and Adam Graham for your excellent work and keeping me in loop with the updates and being responsive to all my calls and emails. I would be glad to recommend 'Farrell Heyworth' agency and will save your details for any further purchases.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director
5/5
GoogleFantastic service received from Nick Gregson in relation to a new mortgage. Everything was done in a timely manner with no delays, we were kept informed at every stage and the whole matter was dealt with extremely efficiently. I would highly recommend Nick as a mortgage advisor.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins, Director
5/5
GoogleExcellent customer service from Lauren 👍🏼 …
We’re really pleased to hear you received such great service, and it’s lovely to know Lauren made a positive impression. Feedback like this reflects the level of care we aim to provide across the team. Thank you for taking the time to share your experience. Best regards Jeremy Collins Director Farrell Heyworth
5/5
GoogleMy wife spoke to Tilly yesterday regarding bungalows for sale in the area, and found her very helpful and gave some sound advice. We are now on their mailing list. Thank you.
Thank you for sharing your positive experience with Tilly. We're glad to hear that she was helpful and provided sound advice regarding the bungalows for sale in the area. It's great to know that you are now on our mailing list, ensuring you stay updated with relevant property listings. If you have any further questions or need assistance in the future, please feel free to reach out to our team. Best regards, Jeremy Collins Director, Farrell Heyworth
5/5
GoogleAmazing agents. Dealt with Katie Garnett. She knew my uncle was desperate to get in before Christmas as he's 90 and probably his last Christmas and helped to do everything possible. Can't recommend this agency enough!!!
Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide your Uncle with such a great service when helping him to find and move into his new home. Our team make it their top priority to ensure customers are always well informed and fully supported and we are delighted that this has resulted in such a great outcome. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director
5/5
GoogleAm very pleased on securing my apartment for rent with the above company and a special thank you to Scarlett
We're delighted to hear that you're pleased with securing your apartment for rent with us! Thank you for your kind words and for recognising Scarlett's assistance. If you have any further questions or need assistance in the future, please don't hesitate to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleVikki was very welcoming when I arrived at the property. Allowed me to view at my Leisure. Great knowledge of the property and area.
We appreciate your kind words about Vikki and her warm welcome. We're pleased to hear that the viewing experience was to your satisfaction. If you have any more questions or need further assistance, please don't hesitate to get in touch. Best regards, Jeremy Collins Director Farrell Heyworth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Farrell Heyworth's Thornton Cleveleys office has 451 reviews across 1 platform: 451 on Google.
Farrell Heyworth Thornton Cleveleys is rated 4.6 out of 5 across all 451 reviews, and 4.6 out of 5 on Google from 451 reviews.
Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Thornton Cleveleys won Trusted Agent; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent.
Farrell Heyworth Thornton Cleveleys, Landmark House, Cleveleys Avenue, Thornton Cleveleys, Lancashire, FY5 2UH.
