Trusted Agent profile · Thornton Cleveleys, Lancashire

Farrell Heyworth Thornton Cleveleys reviews

★★★★★ Excellent

451 reviews across 1 platform

Landmark House, Cleveleys Avenue, Thornton Cleveleys, Lancashire, FY5 2UH

Part of Farrell Heyworth, see every office.

Farrell Heyworth's office in Thornton Cleveleys, Lancashire, at Landmark House, is rated 4.6 out of 5 across 451 reviews on 1 platform, including 451 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.

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4.6 / 5

451

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Thornton Cleveleys office, from every platform, shown as written. First names only.

5/5

Google

First class speedy service.. SOLD within days of signing up by friendly knowledgeable helpful Lauren at Cleveleys branch. Many thanks for your help.

Stephen · 22 May 2026

Agent replied · 22 June 2026

Thank you for your lovely feedback. We’re delighted to hear that you received such a fast and successful result, with your property selling within days of coming to market. It’s great to know that … More

5/5

Google

Thank you to Sarah Mayson. i would like to thank the colleague from Thornton Cleveleys branch she has been a superstar and very helpful and supportive and deserves a huge amount of recognition for her hard work and going the extra mile to help when renting a property and i would say she is a star in the branch and her customer service was excellent and once again thanks to SarahPositiveProfessionalism

Nick · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to help you find your new home. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

Just recently purchased a house in Fleetwood. I was a cash buyer so didn't expect any delays, the professionalism from Katie Garnett and Taleah Taylor was outstanding. From viewing to putting my bid in and receiving the keys took only four weeks...WOW sorry I could only give 5 ⭐, your well worth more ...

Dec · 17 June 2023

Agent replied · 24 June 2023

Thank you for taking the time to share your positive experience with Farrell Heyworth. We are thrilled to hear that your recent house purchase in Fleetwood was smooth and efficient, thanks to the outstanding professionalism of Katie Garnett and Taleah Taylor. At Farrell Heyworth, we strive to provide excellent service and ensure a seamless buying process for our clients. We understand the importance of timely and effective communication, and we're glad that our team was able to deliver exceptional service to you. Your kind words and recognition mean a lot to us. We appreciate your feedback and your rating of 5 stars. Rest assured, we will continue to work hard to exceed your expectations and deliver exceptional service to all our clients. Congratulations on your new home, and if there is anything else we can assist you with in the future, please don't hesitate to reach out. We are here to help. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Sarah Mason is a credit to Farrell Heyworth Cleveleys. She has helped us with letting our flats over the last couple of years. Her knowledge of the industry and local area is excellent. She instils a confidence in us, as relative new landlords, that we are doing things correctly and is very supportive throughout the process. We will continue with Sarah when our next project is ready for letting.

Stuart · 24 June 2021

Agent replied

Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important speed is to landlords and our lettings team make it their top priority to ensure all matters are dealt with promptly. We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

I would like to say a big thank you to all of the Farrell Heyworth team for making our move quick, easy and hassle free! Everyone is a pleasure to talk to and more than happy to help. A special thank you to Sophie Parker who was there from the first phone call and processed everything very quickly and stress free! I will highly recommend this company in future.

Charmaine · 24 June 2021

Agent replied

Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Sophie and our Cleveleys team. It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

This was the first time I have bought a property in a long time, over 50 years ago was the last time. Sarah helped me from start to finish and I couldn't have asked for anything more, including, negotiations, survey, conveyancing, helping me with paperwork and sending it all off for me. I now can't wait to get settled in my new home. I would highly recommend their services. Thank You Sarah & The Team.

Betty · 29 July 2019

Agent replied

Dear Betty, Thank you so much for taking the time to leave us such a lovely review. I know the branch team have absolutely loved helping you to find your new home. I am delighted to hear that they have provided you with such a fantastic service. We wish you all the best in your new home and the team hope you'll pop in for a brew and let them know how you're getting on. Kind regards, Chris Heyworth - Director

5/5

Google

Recently bought a house which was for sale through Farrell heyworth in cleveleys. Cannot fault the service from arranging the first viewing through to collecting the keys. Katie was extremely professional and gave good advice along the way. Would definitely recommend using this estate agent in the future.

Claire · 23 September 2023

Agent replied · 30 September 2023

Thank you for taking the time to leave us such a positive review! We're delighted to hear that you had a great experience buying your new house through Farrell Heyworth in Cleveleys. It's wonderful to know that Katie provided you with professional service and valuable advice throughout the process. If you ever need any assistance or have further questions in the future, please don't hesitate to get in touch. We're here to help and look forward to assisting you again if needed. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Thankyou Katie for all your help selling my mums house great

Preloved · 25 July 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave such a lovely review. We're delighted to hear that your experience of selling your mum's house was a positive one. It's great to know that Katie provided the support and guidance needed throughout the process, and we'll be sure to pass on your kind comments to her. At Farrell Heyworth, we understand how important these moves can be, and we're pleased that Katie helped make the journey a smooth one for you. Thank you again for your recommendation, and we wish you and your family all the very best for the future. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Katie Garnett was very helpful and friendly but professional she kept me informed through every step of the process of selling my mums property id recommend Farrell Heyworth

Joann · 9 October 2024

Agent replied · 8 November 2024

Thank you so much for your feedback and for sharing your experience with Katie Garnett. We’re pleased to hear that she provided friendly, professional support and kept you informed throughout the entire process. Selling a property, especially a family home, can be emotional, and we’re glad Katie could make the process smoother for you. Your recommendation means a lot to us, and if you need further assistance in the future, we’re always here to help. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Such an amazing introduction. I was astounded by how fast everything was put in place. Vicki was very informative and enthusiastic, she is ultra efficient , just what is required to be a good Estate Agent, I am all set to go with in 4 hours.

Terence · 26 October 2023

Agent replied · 25 November 2023

Thank you for your glowing review and kind words about Vicki. We're thrilled to hear about your fantastic experience and the efficiency you encountered. If you ever have further questions or need assistance, please feel free to reach out. We're here to ensure your journey remains smooth. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

We've recently used them to sell a property in Cleveleys, and i have to say we received an excellent service from start to finish. The staff have always been super friendly and very helpful throughout the whole process. Well done to all the staff involved especially Sarah & Katie, we would definitely use them again and we would highly recommend.

Yvonne · 24 June 2022

Agent replied

Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Sarah, Katie and the Cleveleys team. It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Can't thank Farrell hayworth enough in giving us a professional service when it came to valuing our house we dealt with Taleah who gave us honest and true valuation and was very professional throughout would highly recommend Farrell hayworth

Rachel · 29 February 2024

Agent replied · 21 March 2024

Thank you for your kind words and for entrusting us with the valuation of your house. We're delighted to hear that Taleah provided you with a professional and honest service. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If you need any further assistance or have any questions, please feel free to reach out to Taleah and the team. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

I am really impressed with the staff at Farrell and Heyworth especially Katie and Anne for their support during the sale of my house. I would recommend them to everyone.

Jackie · 29 July 2024

Agent replied · 26 August 2024

Thank you for your wonderful feedback! We're delighted to hear that Katie and Anne provided exceptional support during the sale of your house. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Taleah, at the Cleveleys branch, was absolutely fantastic and arranged a viewing for us. Also, a big thank you to Sarah for showing us around the property. She was fantastic. A wonderful team!

Lauren · 21 May 2024

Agent replied · 20 June 2024

Thank you for sharing your positive experience! We're delighted to hear that Taleah and Sarah provided excellent service during your property viewing. We'll ensure to pass along your appreciation to both of them. If you have any more questions or need further assistance, feel free to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Katie was amazing, so professional and helpful, we really felt like we had our own personal advisor, could not recommend enough would definitely use Farrell Heyworth again and especially thanks to Katie.

Selina · 6 June 2024

Agent replied · 20 June 2024

Thank you for your wonderful feedback! We're thrilled to hear that Katie provided such a professional and helpful service, making you feel like you had your own personal advisor. We truly appreciate your recommendation and look forward to assisting you again in the future. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Thanks to Sarah and Curt for their invaluable help and support with our relocation to Cleveleys. Nothing was too much trouble and when Curt said he would ask questions for us or simply keep in touch with a courtesy call he always got back to us. After a long day house hunting it was great to be offered a quick coffee whilst we went over everything. Cheers guys thanks again.

Richard · 4 September 2019

Agent replied

Thank you for taking the time to leave feedback. I'm delighted to hear that Sarah and Curt were able to provide you with a great service during your property search. Welcome to the area and please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Kind regards, Chris Heyworth, Director

5/5

Google

Lauren Ford, has been fantastic, very helpful in every way, kept me up to date and always got back to me

Andrea · 9 April 2026

Agent replied · 13 April 2026

Thank you for sharing your experience. It’s great to hear that you felt so well supported throughout the process. … More

1/5

Google

Worst company ever! Me and my partner have been trying to book a viewing with them for 2 days, called countless times and were left with no response. On the day of viewing that we did get eventually (after reaching the sales team who's booked us in!) we had to chase the agent up (and I am not kidding, we called 10 times at least) trying to get the details and a viewing address as it was never sent to us beforehand like promised! Regardless of that I did manage to find out missing information just to hear from the landlord directly (bear in mind we were told it will be a current tenant showing us around) that they do not accept pets, even after we SPECIFICALLY asked that question on the phone to the letting agent beforehand and were told that pets are fine! Otherwise we would have never proceeded with the viewing in the first place!!! Absolute joke, do not bother doing business with them if you value your time.

Natalie · 12 May 2024

Agent replied · 8 November 2024

Thank you for sharing your feedback, we sincerely apologise for any difficulties you encountered in reaching us. Due to the high demand for rental properties and the volume of inquiries we receive, we may not always be able to respond to every query as promptly as we would like. However, please rest assured that we are continuously working to improve our communication channels to ensure that all inquiries are addressed in a timely manner. Regarding the issue with pets, we understand the importance of providing accurate information to our prospective tenants. However, the decision to accept pets is entirely at the discretion of the landlord. We aim to be transparent about such policies from the outset to avoid any misunderstandings. We value your feedback and take your comments seriously. We would be keen to continue to assist you in finding the right rental property. Once again, we apologise for any inconvenience caused, and we appreciate your understanding. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

I have dealt with Farrell Heyworth for several years and always found them to be the best around. They are always keeping me advised on my property whether it was interest while looking for a buyer or keeping me updated with the sales progression once agreed. I dealt with Sarah who was brilliant as are any of the other staff and I would recommend anyone selling to use them.

Richard · 29 July 2019

Agent replied

Dear Mr Lester, Thank you for taking the time to leave feedback. We’re delighted our team were able to help achieve a great result when selling your property and that you felt supported and informed throughout the process. If we can be of any further assistance please don't hesitate to get in touch. Kind regards, Chris Heyworth - Director

5/5

Google

Great marketing advisor Taleah so knowledgeable and professional in her work ,highly recommend her and Farrell and Hayworth cleveleys branch 👍👍 …

Glen · 23 March 2026

Agent replied · 13 April 2026

Thank you for your kind words. We’re really pleased to hear that you had such a positive experience with our Cleveleys branch. Taleah Taylor will be delighted to see your feedback. Her knowledge and professionalism are qualities we value greatly, and it’s great to know her advice made such a strong impression. Thank you for your recommendation and support. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

From start to finish Sarah Mayson at the Farrell Heyworth Cleveleys branch made this process so much easier for me. Nothing was too much trouble and she helped me during each step of the way through what was a very emotional time. Sorry loads of work may come your way Sarah, but if anyone is thinking of using this branch I would definitely recommend Sarah for the job!!!!!

Nicola · 5 November 2019

Agent replied

Thank you for taking the time to leave feedback. I am so pleased Sarah and our Cleveleys lettings team were able to provide you with a friendly and professional and service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. If you need any further assistance the team would be delighted to hear from you. All the best, Chris Heyworth, Director

5/5

Google

Katie, Ryan, Anne and Simon were fantastic!! They all guided us through the sale of our property from start to completion. Considering the property sold to the first viewer was unbelievable. We would highly recommend Farrell Heyworth for all your sale, buy and rental needs.

Mark · 29 June 2023

Agent replied

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make letting your property as easy and successful as possible and that our proactive Cleveleys team have achieved such a fantastic outcome so quickly. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

1/5

Google

Worst company ever! Me and my partner have been trying to book a viewing with them for 2 days, called countless times and were left with no response. On the day of viewing that we did get eventually (after reaching the sales team who's booked us in!) we had to chase the agent up (and I am not kidding, we called 10 times at least) trying to get the details and a viewing address as it was never sent to us beforehand like promised! Regardless of that I did manage to find out missing information just to hear from the landlord directly (bear in mind we were told it will be a current tenant showing us around) that they do not accept pets, even after we SPECIFICALLY asked that question on the phone to the letting agent beforehand and were told that pets are fine! Otherwise we would have never proceeded with the viewing in the first place!!! Absolute joke, do not bother doing business with them if you value your time.

Nataliia · 21 April 2024

Agent replied · 20 June 2024

Thank you for sharing your feedback, we sincerely apologise for any difficulties you encountered in reaching us. Due to the high demand for rental properties and the volume of inquiries we receive, we may not always be able to respond to every query as promptly as we would like. However, please rest assured that we are continuously working to improve our communication channels to ensure that all inquiries are addressed in a timely manner. Regarding the issue with pets, we understand the importance of providing accurate information to our prospective tenants. However, the decision to accept pets is entirely at the discretion of the landlord. We aim to be transparent about such policies from the outset to avoid any misunderstandings. We value your feedback and take your comments seriously. We would be keen to continue to assist you in finding the right rental property. Once again, we apologise for any inconvenience caused, and we appreciate your understanding. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Many many thanks to Sarah Days (Branch Manager) and all her Staff for dealing with the purchase of our Apartment in Thornton-Cleveleys. An excellent and totally professional team from first viewing making an offer to final completion. All the staff kept us updated at every stage dealing with any concerns or issues that came our way. These people know exactly what is required when dealing with property.

Keith · 8 January 2020

Agent replied

Thank you for taking the time to leave feedback. It's great to hear that our Cleveleys Team were able to provide helpful advice and support during the purchase of your home. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

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Questions about Farrell Heyworth Thornton Cleveleys

How many reviews does Farrell Heyworth Thornton Cleveleys have?

Farrell Heyworth's Thornton Cleveleys office has 451 reviews across 1 platform: 451 on Google.

What is Farrell Heyworth Thornton Cleveleys's rating?

Farrell Heyworth Thornton Cleveleys is rated 4.6 out of 5 across all 451 reviews, and 4.6 out of 5 on Google from 451 reviews.

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Thornton Cleveleys won Trusted Agent; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent.

Where is Farrell Heyworth's Thornton Cleveleys office?

Farrell Heyworth Thornton Cleveleys, Landmark House, Cleveleys Avenue, Thornton Cleveleys, Lancashire, FY5 2UH.

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