Farrell Heyworth Thornton Cleveleys reviews

Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to help you find your home. I'm delighted to hear that Sarah provided you with such a helpful, personal and professional service. I know she will be delighted with your kind recommendation. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

Thank you for taking the time to leave feedback. It's great to hear that our whole Cleveleys Team were able to provide helpful advice and support during the sale of your property and purchase of your dream home. I'm sure they will be delighted that all their hard work has paid off for you and if we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. I think it's valuable to outline what our procedures with regard to viewings are, and why we are continuing with these procedures when many agents seem to have returned to pre-Covid operating practices. Our process is as follows: All initial enquiries to view are provided with a virtual video tour which is received within minutes of the request. The virtual viewing is followed up and feedback obtained, this is extremely valuable to the owner of the property. If somebody wishes to then book a physical viewing we will ascertain if they are ready to proceed. A Mortgage agreement or financial qualification is then required to put the buyer in the best possible position to offer, along with acting solicitor details. The viewing can then be arranged. Unfortunately, we still receive many requests to view properties from individuals who have no intention of buying said property. To keep our staff and customers safe we have chosen to continue with a process that will allow us to limit the amount of people that physically view to just genuine buyers. If the person viewing the property wishes to make an offer we would require a proof of funds at this stage in any event. Kind regards, Jeremy Collins, Director

Thank you for your kind words and recommendation! We're delighted to hear that Scarlett, Kaitlyn, Damien, and the rest of our team provided you with fantastic service throughout the tenancy process. If you ever need assistance in the future or have friends and family looking for similar services, don't hesitate to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for your kind feedback! We’re thrilled to hear that Lauren was able to assist you effectively and provide all the necessary information to help you throughout the property viewing process. It’s always a pleasure to know our team is making a positive impact. If you need any further assistance or have additional questions, please don’t hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when letting your property. I will pass your kind words on to Sarah and the team, who will be delighted. All the best, Jeremy Collins, Director

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service during your property search. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Chris Heyworth, Director

Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins, Director

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. We understand that sometimes the process of securing a property can be frustrating. There is a lot of documentation required in the process to protect both your landlord and yourself during your tenancy. I’m delighted to hear you have now moved in to your new home and wish you all the best during your tenancy. If you need any further assistance please call our tenancy team who will be more than happy to help. Kind regards, Jeremy Collins - Director

Thank you for taking the time to leave a review. I'm sorry to hear you were disappointed in the experience. Customer service is extremely important to us and your custom is highly valued. All of our customers are aware of the steps we have taken to provide them with a reliable, successful and safe way to sell their property during these uncertain times. I think it's valuable to outline what our procedures with regard to viewings are and why we are continuing with these procedures when many agents seem to have returned to pre-Covid operating practices. Our process is as follows: All initial enquiries to view are provided with a virtual video tour which is received within minutes of the request. I understand you received your video tour today. Each virtual viewing is followed up and feedback obtained, this is extremely valuable to the owner of the property. If somebody wishes to then book a physical viewing we will ascertain if they are ready to proceed. A Mortgage agreement in principle needs to be provided along with acting solicitor details. Unfortunately we still receive many requests to view properties from individuals who have no intention of buying said property. To keep our staff and homeowners safe we have chosen to continue with a process that will allow us to limit the amount of people that physically view to genuine buyers. If the person viewing the property wishes to make an offer we would require a proof of funds at this stage in any event. Kind regards, Jeremy Collins - Director

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

Thank you for sharing your experience with Farrell Heyworth. We are delighted to hear that you received excellent service and that we were able to meet your needs effectively. Our team is committed to providing personalised service and working tirelessly for our clients. Your feedback is greatly appreciated, and we are glad that you recognised the value in the service we provide. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

Dear sir/Madam, Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when letting your property. Sarah and the rest of the team will be delighted to hear your kind comments.We do try to be as responsive as possible to the requirements of our landlords and tenants and it's great to hear this has been the case for you. We look forward to continuing to support you and your investment in the future. Kind regards, Chris Heyworth - Director

Thank you for sharing your positive experience with us! We're delighted to hear that your appointment with Vikki for the property valuation went well and that you were pleased with the information she provided. Providing excellent service is what we strive for, and we're glad Vikki could assist you effectively. If you have any further questions or need assistance, please feel free to reach out to the team. Best regards, Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director

Thank you for taking the time to leave us a review. We are extremely pleased to hear you've received such a great service from our fantastic branch staff. we'll be sure to pass on your kind comments, they will be delighted. Kind regards, Chris Heyworth - Director

Thank you for taking the time to leave feedback. It's great to hear that our Cleveleys Team were able to provide helpful advice and support during the purchase of your first home. If we can be of any further assistance please don't hesitate to get in touch. Wishing you all the best in your new home. Kind regards, Chris Heyworth, Director

Thank you for taking the time to leave feedback. I am so pleased Sarah and our Cleveleys team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director

Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important speed is to landlords and our lettings team make it their top priority to ensure all matters are dealt with promptly. We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director