Every review we hold for the Thornton Cleveleys office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThird Time Lucky! After being badly let down by 2 other Letting Agents in Thornton Cleveleys, Sarah Mayson, Adam Graham and the Lettings team at Farrell Heyworth were a breath of fresh air - they listened to me, marketed the property quickly and found an excellent tenant within a month.
Professional
Efficient
Fast
Not the cheapest - but you pay for what you get.
Philip · 25 June 2019
Agent replied
Dear Mr Howard,
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with such a great service. The team will be delighted to receive your feedback.
All the best for the future,
Chris Heyworth - Director
★★★★★ 5/5
GoogleAll the Staff were very friendly helpful and put me at ease with all buying process of a house. I was kept informed every step of the ways so I knew what was going on at all times. I would highly recommend this very professional outfit to the whole process of either buying or selling your property
Laura · 24 June 2021
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleWe had a great experience with all the whole team at Farrell Heyworth and especially with Nick from Mortgage Advice Bureau! We received great advice, everything was explained to a high standard and we got the best deal for us. I would highly recommend and thank them all for everything whilst buying our first home.PositiveResponsiveness, Quality, Professionalism
Nicolle · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI have just bought my new house from Farrell Heyworth in St Anne’s. Right from the get go. The whole team was very professional and Friendly. I will definitely use Farrell Heyworth if I ever decide to sell. Thank you Simon, Alison and Lucy.
Dave · 12 March 2020
★★★★★ 5/5
GoogleI used Farrell Heyworth to recently let out my property. Sarah Mayson in lettings was absolutely fantastic from start to finish. She went above and beyond, even helping me to arrange finishing touches to the flat as I live out of the area. I would 100% recommend using her services.
Nikki · 12 March 2022
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to help you find your new home and were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleSpoke with Sarah Days Thursday 22nd February, she was super helpful and I can’t thank her enough for all the information she gave me. Thanks again x
Anna · 29 February 2024
Agent replied · 21 March 2024
Thank you for sharing your positive experience with us! We're glad to hear that Sarah provided you with helpful information. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out to Sarah and the team. Best regards, Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
GoogleGreat experience, super straightforward and easy to communicate with. I had the pleasure of going through the process with Katie Garnett who was supportive in every step, can’t find a single fault, would recommend!
Briony · 23 September 2023
Agent replied · 30 September 2023
Thank you very much for your kind words and the 5-star review! We're delighted to hear that you had a great experience with Katie Garnett and that she provided you with excellent support throughout the process.
If you ever need assistance in the future or have any questions, please feel free to reach out. We're here to help and look forward to assisting you again if needed.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI can’t thank you all enough for your hard work and kindness on making my move happen. From the moment I called the office Lucy was extremely professional throughout the whole transaction, nothing was ever too much trouble. Would highly recommend Farrell Heyworth.
John · 12 March 2020
★★★★★ 5/5
GoogleAll staff are polite, friendly and knowledgeable. Enquiries are dealt with promptly and efficiently. I have no problem recommending Farrell Heyworth, Cleveleys.
Andrew · 21 May 2024
Agent replied · 20 June 2024
We greatly appreciate your recommendation and kind words about our team at Farrell Heyworth, Cleveleys! Providing polite, friendly, and knowledgeable service is what we strive for, and we're pleased to hear that we met your expectations. If you ever need assistance in the future, please don't hesitate to contact our branch team, who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleThanks to everyone at FH, it took a while to sell but we got there in the end! We would be very happy to use them again. Special thanks to Debbie who kept us informed all the way! Regards Pauline and Mark
Pauline · 12 March 2020
★★★★★ 5/5
GoogleThomas Hargreaves was amazing. I don't use the term lightly. He was enthusiastic, not jaded like most Estate Agents, the energy and commitment was so very refreshing. Sold in 3 days! Really well done Tom, you delivered what you promised. Many thanks.
Amelia · 12 March 2020
★★★★★ 1/5
GoogleI have attempted to contact them regarding a property for two days in a row and have been sitting with a ringing tone for more than an hour on both occasions. Terrible service, I would've preferred a call back system where I don't have to sit on the phone for God knows how long
Gianmarco · 12 March 2021
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleGreat experience with Farrell Heyworth, especially when dealing with Nick from Mortgage Advice Bureau. If you’re looking to buy a house and unsure of what you can afford, he will help you with this. Also, he will get you the best deal on your mortgage. Thank you for making the journey to buying a house less stressful! :)
R · 24 December 2019
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
all the best,
Chris Heyworth - Director
★★★★★ 5/5
GoogleI have recently purchased a property through Farrell Heyworth and the service I received was second to none, from start to finish, especially from Sarah at the negotiation stage, being kept in the loop at every step of the way! All the staff are friendly & helpful and you always feel welcome in the branch! Highly recommended, thanks again!!
Mark · 25 June 2019
Agent replied
Dear Mr Saxon,
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team and particularly Sarah, who will be delighted.
All the best,
Chris Heyworth - Director
★★★★★ 5/5
GoogleThe dealings we had selling a property with Farrell Heyworth and viewing other properties, were fantastic! Sarah and Simon, with whom we mainly were in contact with, are friendly, honest, open and obliging . I will always recommend Farrell Heyworth .
Helen · 12 December 2022
Agent replied
Thank you for taking the time to leave feedback. I am so pleased Sarah, Simon and our Cleveleys team were able to help you. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI used Farrell Heyworth to recently let out my property. Sarah Mayson in lettings was absolutely fantastic from start to finish. She went above and beyond, even helping me to arrange finishing touches to the flat as I live out of the area. I would 100% recommend using her services.
Nikki · 23 September 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to help you find your new home and were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI’ve had the best experience today with a lovely lady named Sarah, she was so helpful and efficient and really knew what she was talking about. Thank you for everything Sarah I hope you have a lovely Christmas :)
Rikta · 12 December 2022
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering.
If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleHad Nick (mortgage adviser) throughout the process of buying a house. He was excellent throughout and helped from start to finish. Had plenty of experience and kept me updated at all times. Would definitely recommend anyone who is buying a house to use ferrel Heyworth!
Aydin · 12 March 2022
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleWould highly recommend! Dealt mainly with Taleah who was brilliant but all staff were more than helpful. Any problems that arose were sorted quickly. Thank you to all the team at Farrell Heyworth for making the sale go smoothly.
George · 12 November 2022
Agent replied
Thank you for taking the time to leave feedback. I am delighted that Taleah and our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleNick Gregson worked diligently to get my mortgage approval secured very quickly and with no queries raised. Excellent advice offered on the full range of products available throughout the process. I have no hesitation recommending the services offered by FHC and will be instructing Nick again in the future. Thanks!
Chris · 28 January 2021
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
All the best,
Jeremy Collins - Director
★★★★★ 5/5
GoogleWhat a fantastic Estate Agency. Sarah Days came to value my property. She was professional and friendly but also very empathetic to my situation. An absolute lovely lady and would recommend her to my family and friends.
Lisa · 12 December 2022
Agent replied
Thank you for taking the time to leave feedback. I’m pleased to hear you’ve received such a professional, friendly and informative service during your valuation from Sarah and our Cleveleys team. I look forward to hearing about the success of your sale. If we can be of any assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleSarah and her amazing team were all fantastic from start to finish whilst purchasing my new home through Farrel and Hayworth, very professional and always at the end of the phone when needed. Thank you for all your help!PositiveResponsiveness, Professionalism, Value
Luca · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best with your search.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleWe have just rented a property from the cleveleys branch and Sarah Mayson handled it all for us and was amazing. She made the whole process as easy as possible and went out of her way to help in every way. I would definitely use Sarah again if I ever needed to.
Tracy · 25 March 2020
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when finding your new home. I will pass your kind words on to Sarah and the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleWe have recently sold our property with Farrell Heyworth. Simon and the team managed to sell our property within 4 weeks. Five star service from start to finish. Would recommend to family and friends. Thank you.
Vivienne · 12 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
