Farrell Heyworth Thornton Cleveleys reviews

★★★★★ 5/5

Google

Your establishment is the best I have found in the Fylde Coast area, I have been in most estate agency and your team have been the most welcoming, and the most helpful by far. Katie, Sarah and the branch the manager Sarah have been more than professional with a personal touch.

Richard · 9 March 2020

★★★★★ 5/5

Google

Brilliant service! I always like to use Farrell Heyworth and I have today picked up keys to my new bungalow which I am very excited about - I cannot recommend them enough. The staff at the Cleveleys branch are always really friendly and helpful. Thank you again, Noeleen & Milo

Noeleen · 24 June 2020

★★★★★ 5/5

Google

We cannot recent the south shore branch enough, The service we received was spot on. Wayne and Debbie were extremely helpful and everything was completed in a timely manner from start to finish.

Carly · 12 March 2020

★★★★★ 1/5

Google

Poor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.

Eliza · 26 August 2022

★★★★★ 1/5

Google

Appalling treatment by this office. Arranged to view a property with Farrell & Heyworth meeting us there. Sat outside waiting, they didn’t show up. Rang the office and they came out with a story that they had been trying to ring me and hadn’t been able to get through. Absolute nonsense the phone is a company phone and is answered 24 hours a day! They then came up with a story that the property couldn’t be viewed for a further 5 days. How can you expect sell a house if you have agents like this representing you. I have heard bad reports of this agency before, they are obviously true.

Gemma · 24 June 2020

★★★★★ 5/5

Google

We were very impressed by Vicki when she visited us. We will definitely consider using Farrell Hayworth when we are ready to put our property on the market.

Linda · 25 May 2023

★★★★★ 5/5

Google

Fantastic service throughout. Every interaction with all the team has been positive and informative. From Stephen at valuation to Sarah at viewings we have been made to feel like a valued customer. Speed of delivery has also been impeccable. Great team and fab service

Glen · 19 May 2021

★★★★★ 1/5

Google

Poor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.

E · 29 July 2022

★★★★★ 1/5

Google

My mother phoned to book a house viewing for a house to let a few hours after it went on Rightmove. She wanted to go that day but was told the only date available was yesterday so she took it. She received messages confirming the booking leading up to it. Yesterday we all came out of work to attend and nobody showed up. She phoned the office and was told nothing had been booked in, nobody could come out to show is around and that an application had already been put in. My mum and dad visited the office to be told that they had two diaries that's why there was an error and that we weren't the first viewing. The owner had also accepted the person's application. Because of the errors of this office, we lost a chance at a house we really liked. Thanks Farrell Heyworth.

Stacey · 12 March 2020

★★★★★ 1/5

Google

So, Me and my girlfriend have been renting with this company since Nov 2018, Since then we have had nothing but issues. Firstly, i appreciate that in most rented properties, issues will arise. And like most, we experienced such issues and contacted farrell and hayworth about the problems we were having. Each and everytime, we have waited weeks before any acknowledgment, then further weeks before anything is resolved, in which i find absolutley out of order! Forgive me but what on earth do we pay rent for? To be ignored? To be made to feel like its our own fault, when it certainly isnt? To be emailed back after a month of having no hot raidators down stairs? To have a broken fire alarm thats due to the installation wiring? To be told "leave it with us Mr Brown"... but literally get ghosted gor 6weeks....its baffling all this. Fast forward 6 months, we now have a 10week old baby, and personally, i feel farrell and hayworth do not care that we have not had a working fire alarm working upstairs for 2 months... i mean come on! Its health and safety 101! In all due respect, i do not blame the landlord for any part in this, i blame the letting agents, the customer service, the values the company upholds, the drive, focus and mission of a company that really puts no valued care into its customers and its practices! Sorry about the essay but companies like this need revamping, shaking up and put emphasis on care for the customers that pay them!

Adam · 12 March 2020

★★★★★ 5/5

Google

I would definitely recommend Farrell Heyworth, the professionalism with which this agency works is of a high standard and not only helps you find the best solution for you as a customer, but helps you pass through this :easy and without any worries. I can not thank enough how much the team has helped with the whole process, and I do not think I have enough positive words about how they treats you as a client. Surely if in the future I want to buy another house again, they will definitely be the first choice on the market. Well done guys, all of you are doing a great job! Thank you again for helping us to find what we wanted and thank you for having so much patience with me😅. Absolutely amazing job you are all doing. 👌👌👌🤗

Elena · 12 March 2020

★★★★★ 5/5

Google

I am from out of the area and within the next year I am looking to move over to St.Annes. I took last weekend off to visit the town and the local estate agents in the area. I wanted to gain some knowledge of the prices in the area and the areas I should consider to purchase. Farrell Heyworth was the only agents out of the 5 I visited that took the time and patience to go through various options and locations for me. I will only use Farrell Heyworth when I come to buy a house next year. Thank you ever so much.

Micheal · 12 March 2020

★★★★★ 5/5

Google

New to the area from Malvern Worcestershire, and was looking for a property to buy for myself and my two kids. I visited a few agents within the area however I didn't seem to get much joy from any of them and I felt like I was just another applicant to their system. My friends husband reccomened Farrell and Heyworth to try as he has used them before and had a good experience. I phoned the office with my expectations of what I was wanting from a property and what I was looking for. The lady on the other end of the phone was helpful, took my details and within the ten mins from phoning she had already booked me on 3 viewings of new houses to the market. She informed me of the in house mortgage advisor and other services they had to offer, I politely declined as I am a cash buyer however I felt like she was listening and understood my needs and took a real interest in my requirements and what I was after. The service was efficient and non stressful. Since these viewings they have kept regular contact with me and sent me brochures to look through of potential properties to the market and any activity on other houses I may be interested in. Other agents should take note of there pro active approach and efficiency. I am still looking for my dream property however I'm confident I will find that with Farrell heyworth 🏘

Emily · 12 March 2020

★★★★★ 5/5

Google

We couldn't be happier with the service we have received from Farrell Heyworth. From the moment Stephen came to value our property he explained the whole process and made sense of the different options we had. Within less than an hour he had organised us a solictor and an appointment with their in house mortgage advisor which was extremely helpful. Everyone at the office was welcoming and friendly. We're glad we've chosen to market our property with Farrell Heyworth. The team at Farrell Heyworth are resposive and quick at sorting anything out and answering questions.

Sean · 12 March 2020

★★★★★ 5/5

Google

I applied to view a few different houses on Right Move with many estate agents. However Farrell Heyworth were first to call me and set up a few viewings ASAP, I was never meant to view the house I bought. Euan asked me all my preferences etc and recommended I had a look at this one. Well, within 1 hour of leaving the property he called and asked me how it went and I put an offer in 24 hours later and it was accepted straight away. The follow up service was amazing, I was called at least once a week asking for updates and helping me push the solicitors etc . Once completed, they were able to hold the keys for me whilst I was away working. I cannot fault them with my experience and I will be using them for my rental property too.

Rebecca · 12 March 2020

★★★★★ 5/5

Google

I instructed Farrell Heyworth to sell my bungalow. The first people I met were Stephen and Wayne who set up the marketing process very promptly and efficiently it was a pleasure to invite the into my home Debbie organised the viewing of the property, and I was absolutely delighted and totally flabbergasted when she found a buyer in less than a week, something I thought I could only dream of. Debbie has seen the whole process through in her delightful friendly manner. I thank you all for making ,what is always a stressful process , as smooth as possible

Susan · 12 March 2020

★★★★★ 5/5

Google

Excellent customer service. Actually rang back when they said they were going to. Went above and beyond doing jobs for me that wasn't even there role. Excellent and professional I would definitely recommend.

Darren · 12 November 2022

★★★★★ 5/5

Google

A very efficient and professional service from the valuation by Sarah, through the viewings, feedback and offers managed by Katie of which I was regularly kept informed.

Tony · 25 May 2023

★★★★★ 1/5

Google

No. Not impressed with this company. If I could give no stars I would. They seem to ignore emails from customers! Not good.

Darryl · 9 September 2023

★★★★★ 1/5

Google

Poor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.

E · 24 June 2022

★★★★★ 5/5

Google

Recently sold my property with the help of Farrell Heyworth. Very happy with the service provided, all staff have been very kind and helpful. Thank you all for your help.

Kim · 10 February 2023

★★★★★ 5/5

Google

My partner and I recently bought our first house through Farrell Heyworth (South Shore). The service we received was first class from start to finish. Each member of the team we dealt with were professional and went above and beyond to help us get the property. We will definitely be recommending Farrell Heyworth (South Shore) to our family and friends and if we wish to move would definitely use their services again. Thank you again for all your help.

Sophie · 12 March 2020

★★★★★ 5/5

Google

I can't thank the whole team enough, they were so helpful from start to finish, from my first viewing to collecting my keys on completion!! Thank you all :) Would highly recommend.

George · 12 November 2022

★★★★★ 5/5

Google

Great staff who get the job done efficiently! Highly recommend.

Charlotte · 30 May 2024