Every review we hold for the Thornbury office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleAlthough there were a few mishaps leading up to completion, overall it was a lovely experience working with the team at Milburys, namely Zoe who was amazing at keeping us updated at each stage and making sure things were ironed out. From the first house viewing up until completion, we felt the team worked tirelessly to make sure the process was smooth and we are so grateful! We would 100% recommend Milburys!PositiveResponsiveness
Melissa · 25 August 2022
Agent replied · 7 June 2023
Thank you Melissa.
★★★★★ 5/5
GoogleI recently used Milburys to sell a property in Dursley. I was overseas during the whole process which made things a little more challenging but Milburys handled everything professionally and the sale was agreed in a short time period. I would highly recommend using Milburys, fair prices and great service.
George · 14 April 2024
Agent replied · 24 August 2024
Thank you George, really glad we could help.
★★★★★ 5/5
GoogleThe whole team made moving into our new property very simple. They use a great referencing website, making the process run so smoothly. Would highly recommend!
Kady · 14 April 2025
Agent replied · 24 August 2024
Thanks Kady for the 5 stars. Really glad we could assist you.
★★★★★ 5/5
GoogleGreat experience dealing with Milburys. Mel was really helpful (as was the rest of the letting team). Very quick and easy process to get us into our new home! Would highly recommend Milburys.
Nk · 14 April 2024
★★★★★ 5/5
GoogleReally glad i used Milburys to rent.I Would like to thank Cherry,Lauren and especially Vera,They were really professional.
Laura · 8 January 2023
Agent replied · 7 June 2023
Thank you Laura. Have a great Christmas and New Year.
★★★★★ 5/5
GoogleWe had been looking for houses and came across Milburys advert on Rightmove and we were connected to Kaela and she booked us in for the viewing and she was so nice and humble to us with the entire process. And we recommend Milburys anytime for the house either it is letting or buying the house.
Kunal · 14 April 2025
★★★★★ 5/5
GoogleVery happy to follow advice from Milburys when keeping up to date on government requirements for landlords. Excellent service from friendly staff.
Timothy · 14 March 2026
★★★★★ 5/5
GoogleBy writing this review, I would like to express my gratitude for the exceptional work of the Millbury’s team: Simon, Richard and Vera. Their high level of professionalism, ethics and their great support helped make the process of renting a beautiful apartment less stressful. It was an exemplary international and long-distance cooperation. Each step was organized and communicated well. The ongoing support made the whole experience much easier, especially during the challenging times due to the COVID-19 pandemic. It would be unjust not to mention the cleaning crew who worked equally hard to prepare the apartment before the move in day. Thank you all for the great work you do every day.PositiveResponsiveness, Quality, Professionalism
Alex · 25 August 2020
Agent replied · 7 June 2023
Many thanks Alex for those kind words.
★★★★★ 5/5
GoogleThe service was very good and enjoyable. Reported problems, repair work and any tenancy issues were attended to timeously. A very satisfying experience
Moses · 14 April 2025
Agent replied · 24 August 2024
Than you Moses. Always glad to hear we could assist.
★★★★★ 5/5
GoogleGreat service, seamless in terms of helping me find a suitable property and setting me up quickly with utilities etc. I would highly recommend.
Benedict · 14 February 2026
★★★★★ 5/5
GoogleMilburys estate agents really went the extra mile for us to ensure that our move went as smoothly as possible and we’re so grateful! They found us our ideal property and turned it around in a really short time frame so that we could move …
Kate · 14 April 2024
Agent replied · 24 August 2024
Thanks you Kate for those kind words. Really appreciate it and glad we could help. Best of luck in your new home.
★★★★★ 5/5
GoogleI have dealt with a good number of agents in the past and none was as friendly, professional, and efficient as Milburys! Fantastic service and quick response time when dealing with inquiries. I'll absolutely recommend Milburys to anyone who wants efficient and friendly house dealings.
David · 14 April 2024
Agent replied · 24 August 2024
David, thank you for that kind review. Really glad we could assist you with your move. All the best - Milburys
★★★★★ 5/5
GoogleReally glad we used Milburys to sell our property. We had a lot of interest and managed to achieve the full asking price. Would like to thank Rachel, Paula, Leyla and especially Paul. They were really professional and kept us informed all the way. Would definitely recommend them.
Tracy · 10 October 2022
★★★★★ 5/5
GoogleWonderful service received as a tenant. Responsive and ready to help with any issues. Felt very looked after by Gemma.
Suz · 14 February 2026
★★★★★ 5/5
GoogleMilburys is one of the best estate agents I have come across, special mention to Mr. Simon Featherby who was extremely helpful in getting us the house in Bristol when we just moved from Singapore, then managing communication with the owner …
Faisal · 14 April 2024
Agent replied · 7 June 2023
Many thanks Faisal for those kind words.
★★★★★ 5/5
GoogleI have just started renting a property via Milburys. Every member of staff I spoke to has been helpful and efficient, particularly Cherry, Helen and Vera who are the main people I spoke to. They were able to answer any question I had, and also very personable and easy to speak to.PositiveResponsiveness, Quality, Professionalism
Bryony · 25 August 2021
★★★★★ 5/5
Google17/08/2023 - Today remarks the date of me signing my new contract with Milbury’s. I honestly cannot find the right words to describe how grateful I am to Melanie Clarks and Milbury’s team who made my onboard experience just phenomenal. …
Faris · 14 April 2024
Agent replied · 29 October 2023
Thank you Faris for that kind review. Lets hope we can find you a property soon.
★★★★★ 5/5
GoogleWe’ve just finished our tenancy with Milburys and I would highly recommend them to anyone looking to rent. Great service, trustworthy team, and an overall positive experience! Our property manager was Kaela who was always really friendly and helpful 😊 …
Emma · 14 July 2025
★★★★★ 5/5
GooglePositive experience from start to finish selling our house through Milburys. From initial contact with Zoe through to relentlessly pursuing disinterested solicitors by Katie seeing the sale through, I was really impressed, thank you!
Peter · 14 September 2025
★★★★★ 5/5
GoogleRenting through them now. Contact was great. Helped me with any problems. Was a completely hassle free moving experience.PositiveResponsiveness, Professionalism
Georgina · 25 August 2021
Agent replied · 7 June 2023
Thank you Georgina for your kind review. If we can help in anyway in the future please do contact us.
★★★★★ 5/5
GoogleExcellent service from start to finish. Communication was first class across the team, who were always proactive, thorough and swift. We felt we were in very good hands and I would not hesitate to recommend the Thornbury team.
Sarah · 14 April 2024
Agent replied · 24 August 2024
Sarah, many thanks for that kind review. Pleased we could assist you.
★★★★★ 5/5
GoogleI’m very pleased with the recent update and level of service I received. Gemma, in particular, was outstanding, her communication was clear, prompt, and professional throughout. She made the entire process smooth and stress-free. A big thank you for the excellent support!
Michael · 14 June 2025
★★★★★ 5/5
GoogleExcelled service provided by Gemma. She was extremely helpful and very swift with her responses or questions that we had. Would definitely recommend!
Charlotte · 14 November 2025
★★★★★ 5/5
GoogleMel at Milburys has been exceptional in looking after us whilst we rented a property through them. Nothing was ever too much trouble and she was an absolute delight to meet up with on our house inspections. Thank you for everything Mel x
Tracy · 14 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.