5/5
GoogleDealt with Craig and the team. Great communication throughout and a very seamless experience through to completion.
Trusted Agent profile · Thatcham
Roots Estate Agency Ltd Thatcham reviews
★★★★★
263 reviews across 2 platforms
44-47 The Broadway, Thatcham, RG19 3HP
Roots Estate Agency Ltd's office in Thatcham, at 44-47 The Broadway, is rated 4.9 out of 5 across 263 reviews on two platforms, including 232 Google reviews rated 4.9.
Reviews
Every review we hold for the Thatcham office, from every platform, shown as written. First names only.
Google5/5
GoogleAlthough we weren’t selling through Roots we dealt with Craig and bought a property through them. From start to finish Craig was hands on, always answering calls and texts and played a massive part in us securing our house purchase. Would highly recommend Roots Estate Agency, very professional and friendly.PositiveResponsiveness, Professionalism
5/5
GoogleVery professional,no stress,sold and completed as agreed. I recommend Roots to anyone. Thank you all again.
5/5
GoogleThe level of professionalism and knowledge of the local property market displayed by Craig Butcher was excellent, maintaining first-class communication during these difficult times in a very personable and supportive manner. I would not hesitate to use Roots again and would very happily recommend them to other prospective clients. Thank you
5/5
GoogleWe have just bought our first house through Roots and it was completely stress-free. Craig was amazing and nothing was too much trouble for him and the team. Being completely new to this, Craig was great in explaining everything and was very patient. If we ever sell we'll be going through Roots without a doubt. Great service, great company. Thank you!
5/5
GoogleWorked with Ashley on the purchase of my new home. He was professional throughout the whole process, he provided me with a main point of contact with the solicitors which worked very well for me. He kept me up to date at all the stages of the process. Would recommend Roots and Ashley to anyone. First class service. Thanks
5/5
GoogleWe were very happy to deal with Conor in our search to find a suitable property. Conor was professional and on the ball. He understood our brief and worked hard to try and match a property to our needs. We would be very happy to recommend Roots Estate Agents
5/5
GoogleWould highly recommend! Craig and the team sold our house for us and made it hassle free. They were in regular communication with us and worked viewings around our schedules. The whole team are very polite and helpful. I would use roots again, great service from an amazing team.
5/5
GoogleWe have just moved to our new home in Thatcham which we purchased through Roots. Craig and Ashley are real gentlemen and guided us through the whole process. Nothing was too much trouble for these guys, their expertise and professionalism shone through. We highly recommend Roots Estate Agency. Thank you so much Craig and Ashley. Tom and Jackie Hughes
5/5
GoogleOn a recommendation we asked Roots Estate Agents to value our property. Craigs professional knowledge and practical insight, together with his very approachable, friendly manner stood him head and shoulders above other agents we'd had in. …
5/5
GoogleWe bought our house through Roots and wish we'd sold through them too. Ashley and Craig were marvelous in keeping us informed - they were much more help than our own estate agent. They kept faith with us even when we lost our first buyer and they held the chain together. We certainly recommend them.
5/5
GoogleCraig and the Roots team turn the standard image of estate agents on its head. Craig was tireless in his efforts to ensure the sale of my property went smoothly. When inevitably there were bumps along the way he smoothed them out like the suspension on a Rolls Royce car. Thanks Craig you were priceless.
5/5
GoogleAs a first time buyer, I would highly recommend Roots Estate Agency. From start to finish, they have been amazing and will definitely look at going with Roots again. Craig was very supportive, patient and always took his time out to explain things and make sure that we understood at every step of the way.
5/5
FacebookRoots have been an absolute pleasure to work with, Craig and Ash sold our house so quickly. They helped us through the house selling/ buying process seamlessly. We've just exchanged contracts with completion next week! We couldn't be happier!! Thank you so much Craig and Ash, you two are awesome and we highly recommend you!!!
5/5
GoogleRoots sold our 4 bedroom house last month. Brilliant communication and support throughout the process. Many thanks to Craig, Ashley and the team.
5/5
GoogleHats off to Craig and his team from our initial property viewing in the summer, they've been impeccable with communication and chasing all parties during our transaction. We will definitely use them again should we need to sell at some point in the future!
5/5
GoogleProfessional, friendly, efficient and extremely hard working. Craig and the team held together the whole chain to sell our house and kept us informed throughout the process. Would highly recommend to anybody selling/buying a home.
5/5
GoogleFantastic service from Craig and the team. I felt they genuinely cared about selling our property and finding our new home. First class professionals and local business who I wouldn't hesitate to recommend or use again. If you are looking for an excellent, friendly and knowledgeable estate agent look no further than Roots!
5/5
GoogleCraig did a great job selling our house in just over 24 hours! He kept us informed about the whole process from start to finish and we even managed to complete in as little as 7 weeks! Superb service and I could not rate his approach and professionalism any higher, Thanks Craig...
5/5
GoogleVery very happy with the service provided from Roots! The whole team were fantastic from start to finish, finding a suitable buyer very quickly, the whole process went smoothly. The communication throughout the process was fantastic as was the aftercare. I would highly recommend Roots and special mention to both Craig & Ashley, nothing was too much. Very honest, down to earth people who knew the market inside out.
5/5
GoogleCraig and the team at Roots are fantastic. I would thoroughly recommend them. Throughout a long drawn out sale and purchase they always gave 100% and were constantly trying to move things forward. Friendly and approachable team who were professional throughout.
5/5
GoogleBoth Craig and Anthony were so very helpful and Craig went out of his way to chase all parties in the chain. Unfortunately some of the soliitors from other areas were not very efficient and needed chasing daily. I would recommend them to anyone who wants reassurance of an organised sale.
5/5
GoogleHad a really good experience with Roots estate agents in Thatcham. Craig and Ashley were very professional but at the same time not to pushy, and they made moving a trouble free time. Would highly recommend people to use them. Good luck boys you deserve it , lovely couple of lads.
5/5
FacebookExcellent service provided, responded to my emails and phone calls quickly. Always willing to chase my enquires and most of all appreciated them being open until 6.30pm. Thank you to Craig and all at Roots. I would recommend Roots to my friends and family. ⭐️⭐️⭐️⭐️⭐️
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