Every review we hold for the Thatcham office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookI've just had a successful letting with Chancellors in Sunningdate. I dealt mostly with Jenny Wintermeyer who was a pleasure to work with, friendly, polite and very well informed. Because we were pressed for time, they pulled out the stops to finish all the paperwork in very quick time and in a very professional manner. The team who answered the phone were also very polite and helpful, especially Kate and Lauren. [Sorry I didn't have the chance to speak with Fraser - I'm sure he would have been just as helpful.]
Connie · 24 November 2016
★★★★★ 5/5
FacebookMe, my husband and our daughter just moved yesterday to our new flat. I can't belive all process was so quick and not as complicated as I first thought. Very special thanks to Nathan Tan, he was very patient and professional, he really supported us. He explained us everything, sometimes twice as we are not a native speakers ;). If you're a bit scared of all this "scary" agencies, forms, processes and other things that may seem to be complicated I can honestly recommend you chancellors and Nathan. Big thanks again!
Judyta · 20 November 2016
★★★★★ 5/5
FacebookWhat a pleasant experience! I went into the Henley branch and spoke to Jon, a very helpful employee for your Henley area. I needed some assistance in my property search and I was very impressed with your employees knowledge of the area, not only places/areas within my budget but also how close the houses were to everything else I would need to be around or near my new home, schools, shops etc! I'm in a bit of a rush as I am moving to the area for a job and knew nothing about Henley and surrounding suburbs. Whilst I was in the branch I was comfortable the whole time and did not feel pressured at all, which is refreshing for an estate agents! I left feeling like I had real direction on what was now within my means and will be back to arrange viewings next time I am in the area! A great experience overall!
Berran · 1 November 2016
★★★★★ 5/5
GoogleJust having to post a review about how brilliant Giles is being in helping us to buy our new house. He is incredibly good at putting our minds at ease and we so appreciate that. We feel very lucky to have him taking us through this. Whenever we have questions or concerns he is on the phone to us advising/helping in whatever way we can. I have heard horror stories about estate agents, but there is nothing to worry about with these guys! They're fantastic and we would highly recommend them. Thanks Giles!
L · 25 October 2016
★★★★★ 5/5
GoogleWe would recommend Chancellors at Thatcham for anyone looking to sell a property.
The friendly professional staff dealt with any issues quickly and efficiently. It was great having a team who were happy chasing things for us even after the sale was made.
Special thanks to James for securing the sale but also to Giles and Craig too for conducting viewings to suit us causing minimal disruption.
Not only did we sell easily through Chancellors we were also lucky enough to win the prize draw for a luxury holiday, so thanks once again.
Lynda · 30 July 2016
★★★★★ 5/5
GoogleRecently just got the property of our dreams with Louise and Lauren's help from Chancellors! We were kept informed and up to date about everything that was happening and we were massively vouched for through the application process by Lauren in particular. At a stressful time looking for a new home, they made it all a lot easier. Amazing help and service throughout, thank you again for all of your help!
Amelia · 30 April 2023
Agent replied · 30 July 2023
Thank you Amelia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe recently decided to use chancellors to sell our property. It was an easy choice for us as we used them to buy previously. Both times we dealt with Georgina and i must say she was such a help! We had no idea about anything as we hadn't sold before but she explained it all to us and couldn't have been more helpful. We actually found Georgina & Chancellors more helpful than our solicitors!
Highly recommend!
Thank you Georgina & Chancellors
Sian · 31 July 2015
★★★★★ 5/5
GoogleI have recently let my flat through Chancellors in Thatcham. The service from the staff at Chancellors, has always been professional, nothing was too much trouble. Particular thanks to Maxine and Ben.
Unfortunately the original let fell through on April 24. Maxine and Ben immediately got my property relisted and we selected a new tenant on April 29, the new tenant moved in on May 8. Many thanks to Maxine and Ben for fantastic service to get the property let and tenant moved in on the original date of May 8.
Kevin · 31 July 2015
★★★★★ 5/5
GoogleI am very pleased that I chose Chancellors of Thatcham to sell my fathers property. Today we completed the sale and would like to thank Luke, Giles, Georgina & Gemma for ensuring that the whole experience a pleasant one.
They delivered a fantastic service which far outweighed my expectations, from marketing the property, constant feedback, and making the sale in the timescales which they felt was possible.
I would have no hesitation in recommending Chancellors of Thatcham as the Estate Agent of choice.
Once again my sincere thanks to all the Thatcham Team.
Best Wishes
Charlie Fenton
Charles · 31 July 2015
★★★★★ 5/5
GoogleI was very pleased with the way Chancellors in Thatcham handled the sale of my property. They remained very calm, professional and focused throughout. I would especially like to thank Luke, Giles, Georgina & Gemma for ensuring that the whole experience was a pleasant one.
They delivered a fantastic service, from marketing the property to constant feedback, and made the sale as smooth as possible. I would recommend you using Chancellors of Thatcham without hesitation.
Once again my sincere thanks to all the team at the Thatcham office.
Karl · 31 July 2015
★★★★★ 5/5
FacebookI had a brilliant call from Kassandra Hopkins last Friday who was great. She found me the best deals for my position and made me feel so comfortable throughout. A very easy phone call and transaction. Would 100% recommend to anyone! Many thanks Kassandra.
Dan · 14 August 2019
Agent replied
Thank you Dan!
★★★★★ 5/5
FacebookI have contacted few agencies around High Wycombe area, Chancellor's has been the best so far as very promptly response. The Client Service Advisor Lee Brenton is very polite, kindly and extremely helpful.
By choosing to use Chancellor's, hope to be a rewarding experience.
Vasile · 25 July 2019
Agent replied
Great work Lee
★★★★★ 5/5
GooglePhillip was amazing and very helpful with trying to find multiple rentals for us to view. He is very knowledgeable and was very accommodating with planning viewing.
Jessica · 1 December 2022
Agent replied · 30 July 2023
Hi Jessica, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe used Chancellors to sell my two bedrooms flat in Thatcham. Luke completed the valuation of the property and spent some time running though the full process of selling a property. They quickly organised for some professional photos to be produced and a selling brochure was completed and sent to us for approval.
When the property was advertised on the website and rightmove, we received lots of viewing requests. We were often given a weekly update on who was visiting and the dates and times so it was easy to prepare the flat for each viewing.
After each viewing an email was received which gave full feedback from the clients on what they liked, and any areas where improvements can be made. We also knew whether the clients were investors, couples or second viewers.
Georgina kept me updated with any developments and handled the negotiations on the offer prices extremely well.
I would recommend using Chancellors when selling your property in the local area.
Mark · 31 July 2014
★★★★★ 5/5
FacebookI would like to say how helpful Stephanie Bowen Ashwin has been in helping myself and my husband find a property so efficiently and quickly. We are thrilled with the experience at chancellors and would love for Stephanie to be highlighted as doing a wonderful job!
Mariah · 14 December 2017
Agent replied
I should add that this is the Headington office.
★★★★★ 5/5
GoogleOn time on showing us the place and was very comfortable with the visiting and queries. Thanks Philip for helping us sort out on our new house.
Anno · 1 November 2022
Agent replied · 30 July 2023
Thank you for leaving us this great review Anno, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleAmy was helpful and knowledgeable. She met us promptly even though it was the end of the day and did not rush us. She followed up thoroughly.
Judith · 1 November 2022
Agent replied · 30 July 2023
Hi Judith, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookI've worked with Jenny, Kate and Lauren at Chancellors on a number of letting properties and they've shown outstanding sense of proficiency. Very good with customer services and have always looked after me as well as tenants I represent. Thanks girls. Keep the good work up!
Jose · 22 November 2016
Agent replied
thanks Jose. its lovely to work with you.
★★★★★ 5/5
GoogleThe whole team at the Thatcham branch have been proactive, honest and easy to deal with, especially Georgina James who has kept us up to date throughout and dealt with all our concerns and queries promptly.
We have just sold & bought properties through Chancellors and they've provided exactly the service we needed. The process has been as smooth as can be expected and we've been kept up to date at every stage from viewing feedback through to completion.
Gillian · 31 July 2013
★★★★★ 5/5
GoogleMy Experience with Lauren Moorcroft of Chancellor’s Group has been absolutely fantastic and super supportive!
She is the example of the words “Super Efficiency”
Temitope · 30 January 2023
Agent replied · 30 July 2023
Thank you Temitope Agbolagorite for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
GoogleBig thanks to Craig Moore and the team at chancellors in thatcham for all there hard work with the sale and purchase of my next property, Craig not only sold my house in the first week but also found me and my boys the most perfect house for a great price. I would and have already recommended chancellors and the team as a great estate agents who are always there for friendly advise. Thanks again guys😀
Amy · 30 July 2018
★★★★★ 5/5
GoogleAny problems we experienced with the sale of our house were made all the more easier to deal with thanks to Giles and the Chancellors team.
Luke began the process with professionalism and excellent service and obviously leads by example as all the Chancellors staff were helpful and offered great service.
Thank you for all your hard work. Giles in particular helped us with various problems and we got through the process a lot easier thanks to him.
S · 31 July 2015
★★★★★ 5/5
GoogleFlorence was very helpful and informative when asked questions about the property. I would definitely recommend her and Chancellors.
Graham · 30 May 2023
Agent replied · 30 July 2023
Thank you for this wonderful review Graham. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
FacebookAustyn Green is our property manager, he has been so professional and helpful with a recent issue and is always very responsive whenever we have needed him. His customer service is excellent and he is a credit to the company ??
Olivia · 16 August 2019
Agent replied
Thank you so much ??
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.