Trusted Agent profile · Thanet

Your Move Charterhouse reviews in Thanet

4.7

★★★★★ Excellent

254 reviews across 2 platforms

110-112 High Street, Margate, CT9 1JR, Thanet, CT9 1JR

Your Move's office in Thanet, at 110-112 High Street, is rated 4.7 out of 5 across 254 reviews on two platforms, including 104 Google reviews rated 4.6.

Google logo

4.6 / 5

104

Reviews on Google

This office

Trustpilot logo

150

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thanet office, from every platform, shown as written. First names only.

1/5

Google

I would not recommend using them, my inventory was taken a month before I moved in and missed off a lot of issues the flat had, emails not replied too when I had issues. When I moved out they didn't respond to emails for 3 weeks when they had the move out inventory and charged me a extortionate fee considering the flat was cleaner when I left it than moved in.

Amy · 8 January 2025

5/5

Trustpilot

Nothing but the best

I’ve been Dealing with Sam in the Paddock Wood branch and it’s been fantastic. It’s been a tough process and one that still isn’t over but having Sam’s guidance and skills have been great in me navigating this tough process. Absolute bloody legend

Kris · 17 November 2025

5/5

Google

Juliette was extremely helpful through the whole process of finding new tenants. Thank you

Aileen · 10 November 2023

Agent replied · 9 November 2024

Thank you very much for the kind review. Regards Patrick

5/5

Trustpilot

Maria

Maria. Thank you so very much for all your help with the sale of Flat 1. 80 Broadmead Road.

Angela · 18 May 2026

5/5

Google

Thank you Your Move Charterhouse for helping make my moving experience as smooth as possible, very easy to contact & kept me updated every step of the way! X

Gemma · 16 April 2025

Agent replied · 8 May 2025

Great thank you Gemma - Its really kind of you to send us a lovely review. Best wishes from everyone at Your Move in Margate.

5/5

Google

An amazing support in getting my new apartment. Special regards and thanks to Juliette and Cristi .

Hauwa · 10 November 2022

Agent replied · 9 November 2024

Thank you for posting this great review! Regards Patrick

5/5

Trustpilot

Joanne from the property management…

Joanne from the property management team has been amazing and so efficient 🙂

Catherine · 1 May 2026

5/5

Google

Excellent communication. Unfortunately the previous tenant was unwilling to allow access to the property due to covid (understandable) but also refused to sent video and photos (................), therefore I had to decide to rent with almost no images of the flat. Kristina from YourMove was supporting and answered all my questions promptly. I have had many unsatisfying experiences with renting in the past, thankfully this was not one of them.PositiveResponsiveness, Professionalism, Value

Dimitris · 10 November 2021

Agent replied · 9 November 2024

Hi Dimitris, thank you for your review. Wishing you lots of luck in your new home. Kind Regards, Patrick

5/5

Trustpilot

Exceptional service experienced by the…

Exceptional service experienced by the whole team, but most recently Mim, who has dealt with my requests and queries promptly and professionally. She has made me feel like a priority by being attentive and understanding.

Ike · 20 October 2025

5/5

Trustpilot

Harry James, Medway

I had a really great experience working with Harry James throughout my tenancy process.

Mohaymin · 17 April 2026

5/5

Google

As a medical professional I had to move around UK as part of my training . I have dealt with many estate agents and in my honest opinion Your move estate agents are one of the best. I dealt with Christina and she was very professional, always contactable and good quality service.PositiveResponsiveness, Quality, Professionalism, Value

Asok · 10 November 2021

5/5

Trustpilot

I am impressed with the way she deals with all the questions professionally.

I am impressed with the way all property matters are dealt with by Maria Byrne. She is extremely competent and knowledgeable about rental market and her advice is always sound.

Abdulmohamed · 19 November 2025

5/5

Google

I was living abroad and was looking to move back home. Your Move was incredibly helpful and worked with this situation to facilitate a smooth transition. Amazing service and a friendly straight forward process. Thank you!

Eliot · 12 July 2024

Agent replied · 9 November 2024

What a great review! its so nice to receive this excellent feedback. Many thanks for taking the time. Best wishes from everyone at Your Move in Margate.

1/5

Trustpilot

Poor

Super unflexable ,curt & generally unhelpful would avoid ..

Consumer · 1 May 2026

5/5

Google

Kristina was very organised and efficient. The process went quickly and smoothly.

Kayla · 10 November 2022

Agent replied · 9 November 2024

Thank you Kayla for posting us this nice review. Regards Patrick.

5/5

Trustpilot

I've just bought a lovely flat in Herne…

I've just bought a lovely flat in Herne bay .

Lynda · 10 April 2026

5/5

Trustpilot

Ward staff are brilliant from start to…

Ward staff are brilliant from start to finish, we meet Simran at first she was very experienced on property market and explained everything with us.

Susan · 3 December 2025

5/5

Trustpilot

Excellent service

Looked a 5 homes with David shaw.

Gary · 15 April 2026

5/5

Google

Very helpful and responsive team. Juliette came out and viewed the property, they have found a nice family to be tenants. I’m very pleased with the team and have had great correspondence with them. Thank you.

Royce · 13 February 2024

Agent replied · 9 November 2024

Thank you so much for your kind review. It really is appreciated. Everyone at Your Move Margate.

5/5

Google

Juliette has been extremely helpful unlike a lot of other agents

Michelle · 10 November 2021

Agent replied · 9 November 2024

Hi Michelle, Thank you for your 5* review. I will pass on the message to Juliette. Kind Regards, Patrick, Director

5/5

Google

excellent service from start to finish Wiktoria really helped me get my flat cant thank her enough best wishes to everyone at your move margate

Spencer · 11 August 2024

Agent replied · 9 November 2024

Thank you Spencer - we really appreciate you taking the time to review our service levels. Wishing you all the best from everyone at Your Move in Margate.

5/5

Google

Everyone at Your Move has really helpful since we moved in about 18 months ago. They’re always really friendly and quick to respond to any issues we’ve had, getting them resolved as soon as possible

Saulashowen7 · 14 January 2024

Agent replied · 9 November 2024

Thank you so much for your very kind review. Best wishes Patrick and all of the team at Your Move Margate.

5/5

Google

Really great service and advice based on real local knowledge which was a great asset. Will be staying with this rent finder service going fwd.

Nick · 12 July 2024

Agent replied · 9 November 2024

Many thanks for this excellent review.

5/5

Google

I have used Your Move for the last 4 years for my buy to let. The service has been faultless start to finish. I could not recommend the team enough. Thanks for your hard work.

Penny · 10 November 2023

Agent replied · 9 November 2024

Thank you for your kind review Penny.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Your Move's Google reviews

Questions about Your Move Charterhouse

How many reviews does Your Move Charterhouse have?

Your Move's Thanet office has 254 reviews across two platforms: 104 on Google, 150 on Trustpilot (across the whole business).

What is Your Move Charterhouse's rating?

Your Move Charterhouse is rated 4.7 out of 5 across all 254 reviews, and 4.6 out of 5 on Google from 104 reviews.

Where is Your Move's Thanet office?

Your Move Charterhouse, 110-112 High Street, Margate, CT9 1JR, Thanet, CT9 1JR.

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