Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotBasically stole my deposit money when I…
Basically stole my deposit money when I moved out as nothing was wrong with the property I left it how I moved in. They tried to charge me for someone leaving a fridge freezer outside of the apartment building. Even though I showed evidence I have mine in storage. They have cctv so why didn’t they bother to check. They never repaired things. Took them 3/4 months to get my bath plug reported. My only option was to splash water over myself with a bucket.
Tee · 20 July 2022
★★★★★ 1/5
TrustpilotI was employed by belvior watton for a…
I was employed by belvior watton for a few weeks and had to leave for unfortunate circumstances and due to lack of child care being a single mum. They have refused to pay me and now ignoring me?! Absolutely disgusting behaviour strongly advise to never go near the company!!!
Leona · 4 September 2024
★★★★★ 5/5
TrustpilotUsed my local branch for a valuation…
Used my local branch for a valuation for probate on a property , they were so helpful , got right back to me , and sorted out my enquiry and valuation swiftly.
Debbie · 22 April 2025
★★★★★ 1/5
TrustpilotI rented out my property in Dunstable…
I rented out my property in Dunstable Bedfordshire, with Daniel. First tenants ok with rent on time,but when they left,it was clear for overcrowding with evidence of a bed in the Kitchen (Studio Apartment).Next tenant stop paying rent because of covid,he was of furlough but,thought he did not have to pay rent.I could not evict due to new rules,but when i could ,i got the keys back.The tenant had no previous rentals but was accepted ,and i paid for this privilege ,he was a mummy's boy, and his parents moved to Spain.Daniel told me many times that i would receive some payments but nothing.While painting the property ,mail from other people arrived, I also had a Spanish guy who was illegally subletting coming to the door looking for mail.To date i am owed around £3000,but belvoir are not interested.I truly thought i had found a decent agent, in Dunstable,but it seems a hard task
Hush · 26 May 2022
★★★★★ 1/5
TrustpilotLandlord beware
If you are a landlord, proceed with caution. We had our flat with them for 12 years and the service has got to a point where we are now taking legal action against them. They took money from our rent to pay tradesmen and have failed to provide invoices for the work - 8 months have elapsed, no invoice. They have also deducted money for payments for Council Tax payments which we know nothing about, we did not ask them to pay it either. They are now failing to provide proof of payment and Louise Bullimore (Finance) has ignored all emails requesting proof of payment. Letter before action sent and complaint lodged with the Property Ombudsman. When you call, they pass you from pillar to post and when your property manager leaves and a new one arrives, they know nothing about the current issues and wash their hands of the poor service as they are new. Shocking service from all.
Parag · 17 May 2022
★★★★★ 1/5
TrustpilotIf I could leave minus stars I would
If I could leave minus stars I would. WALSALL. The most appalling service, sold me a house they should never have marketed due to a marital dispute and then strung me along for 7 long months before the sale fell through. They gave a different story every single time I spoke to them. Their left arm doesn't know what their right arm is doing. They had done ZERO due diligence when marketing the house. AVOID AVOID AVOID. You will have nothing but trouble. Couldn't agree with all the negative feedback more!
Ian · 4 February 2022
★★★★★ 1/5
TrustpilotAVOID, TIMEWASTERS, UNPROFESSIONAL RUDE STAFF
Even one star is the too generous, very unprofessional and rude staff. Canceled a viewing 5 minutes before the appointment, then lied to me on the phone stating they tried to ring me and have emailed me. Yet no missed calls or emails. My partner had to miss work for the viewing too. Once we complained, the woman on the phone had such a bad attitude. Failed to even have a shred of understanding and did not even offer an apology.
Jessie · 13 January 2022
★★★★★ 1/5
TrustpilotI wish I could give a zero star rating
I wish I could give a zero star rating. This is for the Birmingham Central branch. Appalling service, staff are rude, liars and incompetent. They made excuse after excuse upon check out and wouldn't give me my £500 deposit back. Basically they stole it from me! The woman who lived in the property before me said they did the exact same thing to her. I wonder how much money they've made from withholding deposits? The property was a dump when I moved in, I decorated throughout, had new lino and carpet fitted and they tried to said I left the property in disrepair, I was absolutely heart broken. I don't know how you sleep at night Lying thieves!
Kelly · 9 January 2022
★★★★★ 1/5
TrustpilotDon’t bother
Don’t bother. I stood outside the property I was supposed to be viewing for half an hour. I emailed to apologise I would be late and only received the same courtesy (sort of) because I called to ask who I was supposed to be looking for. Nobody turned up so I left.
Zahra · 16 May 2024
★★★★★ 1/5
Trustpilotworst customer service ever
Theyre only supporting and nice till after they have received the rental money. The worst customer service ever, the letting agents treated me with disrespect. the apartment i recieve had so many items out of working order. it was so dirty when i received it, they are not helpful, they ignored my emails and i had to run after them for them to fix issues that were broken to before i moved into the apartment. i truely do not recommend them at all (Sheffield Office)
Anonymous · 18 November 2021
★★★★★ 1/5
TrustpilotThe worst
The worst! Only dealt with this company once and will never again! Was due to view a house and they took viewings over the weekend without telling us and the house sold before we could view!!! They had told us the seller wanted to start viewings on a Monday and then went ahead and viewed on the weekend!!!! I was one of the first to book a Monday viewing and missed out!! I hate estate agents that just do not care anymore they are just all for the sellers in this market and its not fair! Genuine families who are looking for their family home are being disrespected!!! I'm sick of it!!!
Natalee · 17 November 2021
★★★★★ 1/5
TrustpilotBe careful ❗️
Had Peterborough office come not very professional had a quick look and valued on a different out of town place not even a like to like property!!! well WOW they didn’t have a clue and valued it at 200k less than 2 other estate agents so please get other agents to valued your property good job I knew it was incorrect
Nicola · 17 October 2023
★★★★★ 1/5
TrustpilotUntrustworthy, Unprofessional, Disrespectful, Always with attitude and Rude! Do NOT use them at all! Also breached the contract just because! TRASH
The worst agency you could ever pick! We rented an apartment with them on February 2019. We had to contact the landlord to communicate any issues and find resolutions as they would never, ever be professional and help us, as tenants! They even left us without a fridge for 3 WEEKS to only find out they hadn’t even ordered one for replacement and we had to contact the landlord to resolve it! Absolutely disrespectful and with attitude every time we called them (2-3 times per year)! Also, now they do NOT release our deposit which as per the contract we meant to have back 10 working days after moving out (moved out on the 13th of October). They are untrustworthy, unprofessional, disrespectful, always with attitude and in general garbage! DO NOT USE THEM AT ALL COSTS!!
Nikolaos · 13 November 2021
★★★★★ 1/5
TrustpilotI agree with these letting agents
I agree with these letting agents, I have been living in a property since last 2 years and finally purchased a property and trying to move in because I was in rolling contract and I have informed them on Oct 7th where I will vacate on Nov 15. They say my contract is from 3rd of every month. And asking me to pay to Dec 3rd.Ridiculous people. During the whole of pandamic I received no supported. I made regular payments still very hungry for money.I really have very low regards for them. Thanks,Raj
SR · 19 October 2021
★★★★★ 1/5
TrustpilotComplete liars
Avoid this company if you are a prospective tenant as they are underhand in the way they set up viewings. They will not be transparent and have no qualms about telling you bare faced lies on the true situation. Would never trust this unprofessional company with anything.
Melanie · 19 July 2024
★★★★★ 5/5
TrustpilotHighly recommend!
Cannot recommend enough, Wendy and her team for the fantastic job they did in letting my house. Very professional at all times, absolute first class!!
Craig · 23 September 2022
★★★★★ 5/5
TrustpilotBelvior - Outstanding Performance
Belvior we’re marvellous. They provided a valuation for Probate within a day, and kept in touch continually through the arduous process of getting Probate approval. They gave good advice and managed the whole sale process for us, sending many viewings our way. At times they knew more about what was going on than the Solicitors had told us which was really useful. The sales team are efficient and very proactive which made everything so easy for us. I would recommend them to anyone selling their house. A big Thank you to the team.
David · 25 September 2021
★★★★★ 1/5
TrustpilotBedford branch - AVOID
Bedford branch - booked a viewing and had email confirmation to attend. arrived to find nobody there. called the local office and was advised that the property was offered and accepted. Nobody thought to call me to cancel despite it being a 30 min drive away. I find it absolutely insane that they think it's OK to operate in such a manner. AVOID
Alex · 28 July 2023
★★★★★ 5/5
TrustpilotAs first time home owners
As first time home owners, we were really pleased and thankful to be in such helpful hands. We felt we were listened to with all of our questions and queries that we had about the moving in process. Especially, Vicky our letting agent who helped us every step of the way and kept us up to date. We couldn’t thank this company enough they are splendid.
K · 16 April 2023
★★★★★ 5/5
TrustpilotHave been dealing with Libby in…
Have been dealing with Libby in long‑eaton branch who has been progressing a chain for us.
Lisa · 15 August 2025
★★★★★ 1/5
TrustpilotFake
James acts nice on the outside but isn’t really. He then gets his staff to call you every couple of weeks with problems with your house which I never had & then after 8ths of renting it out. I moved back & had no problems. I have nothing to thank this company for.
Helen · 1 February 2024
★★★★★ 1/5
TrustpilotWorst people ever, avoid!
Worst people ever. Almost tried to scam me and keep my deposit after not getting a dirty, mould infested flat cleaned. Not sure where they employ their staff from, but delboy would be proud. Paris Winfield, Shayan Roosta, Natalia Lis, Nick Kirby, seem all in competition to be the most dishonest incompetent scammer. They all deserve recognition. Kept sending me bills for rent for months, though I never moved in. Lost count of their deceptions and incompetence.
Gl · 14 October 2021
★★★★★ 1/5
TrustpilotAbsolutely disgusting letting agency
Absolutely disgusting letting agency! The owner of the Tynedale Hexham franchise John Redden canceled or more fittingly stole our viewing slot and give it to "someone else from our file"! When I telephoned to complain the owners attitude on the telephone was appaling, argumentative and at times offensive. When I challanged that this was wrong & unfair I was rudely told he "didn't have to please anyone, only his landlords!" This man is the single worst person I have ever spoken to on the telephone and to underhandedly rob myself, girlfriend and 4 children of a viewing which was arranged days earlier I am lost for words. This agency operste unfairly and clearly have certain people in mind for there properties. They have a very poor review score online and deservedly so. I will never ever again look at or view a Belview property and if you are reading this review I strongly advise against giving this terrible company your time or effort.
Steven · 28 October 2020
★★★★★ 1/5
TrustpilotWould be 0 if I could(Wolverhampton)
Would be 0 if I could. Viewed property during lockdown was group viewing 9groups in a flat. (Wolverhampton branch) was like covid wasn't going on. Offered to place holding n wanted to apply was told to get application no holding its landlords choice so went out to ring and the man had already said it was gone. Not fair when was a group some people had no chance. Told one thing ment another. Rung to complain and know where went wrong and the man put the phone down wasn't interested. Very rude and bad customer service.
Paige · 9 September 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
