Trusted Agent profile · Telford
Verified
★★★★★
730 reviews across 2 platforms
56 Southwater, Telford, TF3 4DE
DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.
Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience, very professional and informative staff. Especially thank you to Lewis Hughes for his support all the way through sale process so far.
Thank you so much Kate for your kind words. We’re really pleased Lewis has been supportive throughout your sale. We’ll be sure to pass your thanks on to him!
5/5
GoogleI’ve dealt with Steph Lockwood and she is so friendly and polite and chatty, very clear on instructions and told me exactly what they needed after I’d put in an offer on a property. 100% recommend
5/5
TrustpilotDBR Great Service and Recommended
DBR are a great help in managing my property. They provide intellectual insight and advice, as well as finding good tenants and carrying out all the necessary checks. They also respond swiftly to any questions or enquiries l may have. Happy to recommend their services.
Thanks, Brian! It’s great to hear you’re happy with our management and advice. Much appreciated!
5/5
GoogleGreat service from start to finish. The team was friendly, easy to talk to, and made everything very straightforward. They helped me with everything I needed, and I felt well looked after. Highly recommended.
Thank you so much for your lovely review, Anju. We're delighted to hear that you found the team friendly, approachable and … More
5/5
GoogleLauren has been wonderful as our sales negotiator. Really appreciate her understanding and time taken to explain the process to us. Fab thanks!
Thank you for your wonderful feedback! Jo will be delighted to hear she helped make things feel more manageable for you during such a busy time. We’re grateful for your kind words and five-star rating!
5/5
GoogleDB Roberts have been great during our experience so far. Miah was extremely helpful, approachable and knowledgeable. Thank you for all your help.
Thank you for your kind feedback Tessa. We’re so pleased to hear Miah was able to support you and make the process easier. We’ll be sure to share your thanks with her and the team.
5/5
TrustpilotPrompt Service
I spoke to Nicole at DB Roberts early Saturday morning to report an urgent repair and within less than 2 hours a plumber had called me to say they were on their way to fix the repair. By Saturday afternoon the repair was completed. Prompt professional and understanding honestly can't thank DB Roberts enough!
We're thrilled to hear that Nicole and the team at DB Roberts were able to respond to your maintenance request so quickly and efficiently. Thank you so much for sharing your experience!
5/5
GoogleDB Roberts have been amazing during the selling process of my property. A massive thank you to all in the office for keeping me updated with feedback from viewers. A special thank you to Steph who has always gone above and beyond to communicate everything with me. I would highly recommend the amazing team.
1/5
TrustpilotUnreliable people in the Telford…
Unreliable people in the Telford office. They say someone call you back shortly, hold on, that was two weeks ago.
5/5
GoogleAmazing staff. Stephanie you were fabulous in helping me find a property and proactive selling properties. I did think i was going to be homeless but you were amazing. You definately deserve Employee of the month and a pay rise.
Thank you Ali! .Your kind words will mean a lot to Stephanie, and we’ll be sure to pass them on. We wish you all the very best in your new home!
5/5
GoogleOur experience so far with Stephanie has been excellent. She has made the process of looking for an house stress free, managing to get us viewings asap etc! She’s been really helpful and informative through the process.
5/5
GoogleReally helpful when buying my first house through them, whenever i needed some form of contact to the seller they was right on it to give me a reply usally within the same day or early next. Cannot fault them.
Thank you for your kind feedback! We’re so pleased we could help make your first house purchase a positive experience. It’s great to hear you felt well supported throughout. Wishing you lots of happiness in your new home!
5/5
GoogleAnyone thinking of selling their house then I highly recommend the team at DB Roberts. Lewis Hughes has been really helpful in securing the sale of my property but Sue and Miah have also been at the end of the phone even for the smallest query. You can't go wrong with DB Roberts.
5/5
GoogleMartin is extremely professional and accommodating. Went above and beyond to help get our property listed asap. Highly recommend using him.
Thank you for your kind words! We’ll be sure to pass along your feedback to Martin. We truly appreciate your recommendation and are here if you need anything else!
5/5
GoogleEfficient and proactive, very easy to work with as a seller. Viewings consistently booked and kept me updated every step of the way. The whole team made the process very straightforward, I never had to chase for information and we completed in 6 weeks. Thank you!
Thank you for the 5-star review, Rachel! A 6-week completion is a fantastic result, and we’re thrilled our Telford team made the process so straightforward for you. We appreciate the feedback and wish you all the best in your next chapter!
5/5
TrustpilotGreat management team
I've been using DB Roberts to manage my property for some time now, and I've been consistently impressed with their professionalism and attention to detail. From the start, they've provided excellent service, making the process of property management as smooth and stress-free as possible. A special mention goes to Bethany, who has been particularly outstanding in her role. She's always responsive, handling any issues or queries I have promptly and efficiently. Her proactive approach and clear communication have made a significant difference in ensuring my property is well cared for and that any tenant concerns are addressed.Overall, DB Roberts has proven to be a reliable and professional property management company, and I highly recommend them to anyone in need of such services. A big thank you to Bethany and the entire team for their hard work and dedication!
5/5
GoogleMy experience with DB Roberts has been excellent. Martin has helped us put our property on the market and assisted us with each step along the way with his wealth of knowledge. Also Sue has been Outstanding from the initial first phone call to DB Roberts nothing has been too much trouble.
5/5
TrustpilotBrilliant service
Jessica has been an amazing to deal with. She has always been very friendly and professional throughout the whole selling experience. We received prompt calls/emails to book viewings and her negotiation between potential buyers was brilliant. 12 days on the market and we were sold! Thankyou Jess, you have been wonderful.
Thank you for sharing your wonderful experience! We'll be sure to pass along your kind words to Jess.
5/5
TrustpilotBethany - DB Roberts
We’ve worked with Bethany from the DB Roberts team for a number of years now managing our portfolio and couldn’t recommend her services highly enough. No problem is too big or small. She makes life renting out property very straight forward.
5/5
GoogleGreat service from Joanne at DB Robert’s. We are leased that we went with their services. Many thanks Joanne.
Thank you so much for your kind words David. We’re delighted to hear Joanne provided great service and that you’re pleased with choosing us!
5/5
GoogleLewis and the team at DB roberts were very responsive and made the process very straight forward. Thank you!
Thank you, Dom. We’re pleased Lewis and the team made everything straightforward and responded quickly. We appreciate your kind words!
5/5
GoogleI’d like to personally thank Lewis at DB Roberts. The support and help he’s provided me and my partner in the process has been invaluable. Any request or queries we had even after the price being accepted, he was able to provide us with the …
5/5
GoogleAll good. Steph was excellent very prompt with emails and phone calls.
Thank you for your review. We’re so pleased to hear that Steph provided such prompt and helpful communication. Your feedback means a lot and we’ll be sure to share your comments with her and the Telford team.
5/5
GoogleIt is an enriching experience receiving support from Ketan. He shared valuable guidance and often went beyond what was initially requested. What really stands out is his patience, quick responses, and the clarity of the information he provides. Receiving his help brings real peace of mind and fast progress without stress. I learned a lot from him, and he was generous with his time, advice, and resources. Kind, supportive, and genuinely helpful, I consider myself lucky to receive his help and would highly recommend him.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
DB Roberts's Telford office has 730 reviews across two platforms: 453 on Google, 277 on Trustpilot (across the whole business).
DB Roberts Telford is rated 4.8 out of 5 across all 730 reviews, and 4.9 out of 5 on Google from 453 reviews.
DB Roberts Telford, 56 Southwater, Telford, TF3 4DE.
