Trusted Agent profile · Telford
Verified
★★★★★
730 reviews across 2 platforms
56 Southwater, Telford, TF3 4DE
DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.
Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
GoogleEverything so far has been very smooth and Stephanie has been nothing but lovely! Thank you!
Thank you so much for your kind words, we’re really pleased everything has gone smoothly. Stephanie will be so happy to hear your feedback!
5/5
GoogleContacted DB Roberts estate agents as we wanted information about selling our house. We were very lucky to be introduced to Joanne Briggs at the Telford office who immediately impressed us with her advice and professional manner, which led …
Thank you for taking the time to share your experience Michael. We’re so pleased to hear that Joanne has been able to give you confidence and support throughout the start of your selling journey. It’s wonderful to know her advice and … More
5/5
GoogleI couldn’t recommend Tia highly enough. She has dealt with my sale professionally and always promptly dealt with any queries.
Appreciate the feedback, Laura. We know how important those quick responses are during a sale, so we'll be sure to pass your thanks on to Tia.
5/5
GoogleI would highly recommend DB Roberts when searching for your new home. Communication throughout has been excellent. Special mention to Miah who helped us find our dream family home. Keeping me updated throughout from booking viewings to having an offer accepted.
Thank you for the lovely review David! Congratulations on having your offer accepted, we’re so pleased Miah could help you find your dream family home and keep you updated throughout the process. Your recommendation means a lot to us.
5/5
GoogleWe requested a valuation earlier this month. Martin was very positive and provided a real in depth idea of the market and how our property would adapt, also unique ways ours would be popular and secure a buyer. We have now found our next property and had our offer accepted so we are looking to proceed. Would highly recommend Dbroberts
5/5
GoogleSteph had been fantastic so far. As first time buyers Steph has been so helpful with providing information and advise.
Thanks, Rebecca! We know how much there is to take in when you're buying your first home, so we’re glad Steph has been able to make things clearer for you. We’ll be sure to pass your thanks on to her.
5/5
GoogleStephanie has been incredibly helpful throughout the process. She took the time to understand exactly what we were looking for and arranged multiple viewings that matched our preferences. She was always attentive and receptive to our …
Thank you Caris for sharing such a detailed and wonderful review! It’s great to hear that our team’s support and clear communication helped make the process smooth and straightforward. We appreciate you taking the time to share your experience and are pleased to have been part of your journey.
5/5
GoogleExcellent communication. Right from the start when we started looking to buy. Regular contact with different properties and arranging to view. Miah was great when putting offer in and what details we needed to send. Made …
Thank you so much for your lovely review Gill. We’re really glad to hear that you felt supported throughout the process and that Miah made everything clear and straightforward for you. We’ll be sure to pass on your kind words to the team here in Telford. Wishing you all the best in your new home!
5/5
TrustpilotHouse Sale
Adam was able to smoothly walk my Nan through her sale and achieved the asking price within just 3 days of the house being put up online. Adam spent time explaining everything calming and effectively to my Nan who by her own admission doesn’t understand the process and Adam since the sale has taken it upon himself to assist my Nan with dealing with Solicitor whilst I live so far away.
Thank you for sharing your experience with Adam! Your feedback is greatly appreciated, and we're here to assist your Nan every step of the way. Please don't hesitate to reach out if there's anything else we can do for you both!
5/5
GoogleWe've been extremely happy with the service we have received from the whole team at DB Roberts. They have been professional, friendly and supportive from start to finish. Selling a house can be very stressful but they have made the process as smooth as possible.
Thank you for your review! We are so happy to hear we made your experience run smoothly whilst supporting you throughout the process! Thank you for choosing DB Roberts!
5/5
GoogleStephanie has been such a great help with finding us a home really appreciate the help
Much appreciated, Halle! It’s great to hear Stephanie looked after you so well.
1/5
TrustpilotDo not recommend!
Our experience with DB Roberts was very disappointing to say the least. Alarm bells started ringing when the valuers insisted on marketing the property too high; I gave the benefit of the doubt with this but it quickly became evident that the price was too high when I didn't have a single viewing for a month. Once I reduced the property price, I sold only for the buyer to pull out after 6 weeks. The buyer pulled out via email and DB Roberts failed to communicate this with us for a number of days.
5/5
GoogleStephanie Lockwood has been fantastic so far with the sale of our property.
We are happy to hear that Stephanie has been a fantastic help, we will make sure to pass your kind words on!
5/5
TrustpilotDB Roberts manage one of my properties…
DB Roberts manage one of my properties and the service has been professional and reliable. Communication through the app is polite and clear, and queries are usually responded to within a day or two. Bethany has been helpful and implements instructions promptly. Overall, a straightforward and efficient management service.
5/5
GoogleStaff at DB Roberts were friendly always there to help. I was kept informed and any help I needed, nothing was too much trouble. Although things didn't go smoothly at times they took the stress away from me and sorted it out.
Thank you for your kind review! We're delighted to hear that our staff were friendly, kept you informed, and sorted out any issues. Thank you for choosing DB Roberts!
5/5
GoogleWe had a good experience selling our house with DB Roberts. A huge thank you to Kristie Smith and Lewis Hughes for their professionalism, clear communication, and support throughout the whole process. …
Thank you, Mariya! Kristie and Lewis will be thrilled to hear how much you valued their support, it’s always great to know our team made the process feel straightforward.
5/5
GoogleFantastic service from everyone at Db Roberts, friendly approachable and felt like we were all together in achieving what was needed. Special mention to Steph. Miah, Lewis Ellis and Lauren for their service. Highly reccomend
Thank you Sharon. It means a lot to hear you felt supported every step of the way. We’ll be sure to pass your kind words on to Steph, Miah, Lewis and Lauren. We really appreciate your recommendation!
5/5
GoogleThe team at DB Roberts have been helpful at every juncture thus far. Lewis is our main support: He has tried to make things run as smoothly as possible, been friendly and attentive. Very pleased.
Thank you for your kind words, Stuart. We’re delighted to hear that Lewis and the team have been helpful and attentive throughout your journey with us. We really appreciate your feedback!
5/5
GoogleA DB Roberts colleague Lauren was fantastic, we worked together on getting things done to get my family dream home accepted. Shes been brilliant and I cant thank her enough for her help and support.
Thank you Matthew for your kind words. We’re thrilled to hear Lauren was fantastic and helped you secure your family’s dream home! We’ll be sure to pass on your thanks to her.
5/5
GoogleGreat estate agents!! We’ve sold and brought from them. Professional and great communication. Special mention to Steph and Jo who have been fabulous throughout.
Thank you Kim. It’s great to hear that you’ve had such a positive experience both buying and selling with us. Steph and Jo will be delighted to know their help and communication made a difference.
5/5
GoogleExcellent service from DB Roberts. Property was marketed in quick time. Personal service from Kristie was above and beyond. Great estate agents, highly recommended.
Thank you for your kind words James. It’s great to hear you were happy with the speedy marketing of your property and the service from Kristie. Congratulations on accepting an offer!
5/5
GoogleWe are in the process of selling our property with Cameron, we would recommend them to others. Matthew has been very professional throughout the process and has held high levels of communicationq. He has demonstrated fantastic patience and compassion and would recommend him highly as an estate agent.
5/5
GoogleAbsolutely brilliant service from start to finish. Friendly and professional, Ellis and the team kept us updated at all times and sold our house within 3 days
Thank you for your brilliant review. We’re so pleased to hear that Ellis and the team provided friendly, professional service and achieved such a quick sale for you. Your feedback means a lot and we’ll be sure to share your kind words with the Telford team.
5/5
GoogleThroughout our viewing Ellis was very professional and friendly. Answered questions to the best of his knowledge and offered to find information to ones he couldn’t. …
Thank you, Kevin! We’re delighted Ellis made such a positive impression during your viewing. We’ll be sure to pass on your kind words to him.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
DB Roberts's Telford office has 730 reviews across two platforms: 453 on Google, 277 on Trustpilot (across the whole business).
DB Roberts Telford is rated 4.8 out of 5 across all 730 reviews, and 4.9 out of 5 on Google from 453 reviews.
DB Roberts Telford, 56 Southwater, Telford, TF3 4DE.
