Trusted Agent profile · Telford
Verified
★★★★★
730 reviews across 2 platforms
56 Southwater, Telford, TF3 4DE
DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.
Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from start to finish. A huge thank you to Simon Jervis, Kate Ellery, Thomas O’Meara, and Suzanna Harley for all their support throughout my move. They were always responsive, professional, and incredibly helpful with every …
Thank you so much for your fantastic review, Abhishek. We're delighted to hear that Simon, Kate, Thomas and Suzanna were able to make … More
5/5
GoogleRebecca is pleasant and a very proffecional person have had several viewings with her she is very knowledgeable and answers questions with confidence
Thank you for your lovely review! We’re so pleased to hear that Rebecca has been helpful, knowledgeable and professional throughout your viewings. Thank you for choosing DB Roberts!
5/5
GoogleHaving agreed a purchase through brock Taylor and having engaged solicitors we were hoping for a simple and straight forward purchase, but it dragged on and on and so we sought help from brock Taylor. Kieth took on the challenge and ran with it, being reponsive to our calls and emails and bridging the gap between seller and buyer. We really appreciated all his efforts and are grateful to him for getting us over the line. A real professional.
Thank you for your kind review, Murray. We’re sorry the purchase proved more drawn out than expected, but delighted that Keith was able to step in, keep communication flowing between everyone and help get the transaction over the line. We’ll make sure he receives your lovely feedback. We wish you every happiness in your new home!
5/5
GoogleRebecca showed us around a few properties for the day. Rebecca was friendly, approachable and knowledgeable about the properties and area.
Thank you for your lovely review! We’re delighted to hear that Rebekah made your property viewings such a positive experience. It’s great to know that you found her friendly, approachable and knowledgeable about both the properties and the local area. We’ll be sure to pass your kind feedback on to Rebekah!
5/5
GoogleAfter using DB Roberts to purchase my first house Tia & Sue were fantastic! They waked me through everything so clearly and really made it as easy as possible for me. Thankyou!
Thank you for your review, we are so happy to hear Tia and Sue made the process easy for you. Thank you for choosing DB Roberts!
5/5
GoogleI’m so pleased we have gone with DB Roberts! Very professional and good communication! Couldn’t be happier with the team! Tia has been extra helpful and has made the process so smooth! Can’t thank them enough!
Thank you Amy! We are glad we could make the process easy for you and delighted to hear you had a positive experience with Tia; we will be sure to pass your words on!
5/5
GoogleCan't speak too highly of Stephanie at Telford DB Roberts. Kept us informed at every point,great communication and always available. Does a great job of explaining things and is always positive and a pleasure to talk too. I would have no issue recommending Stephanie to anyone. Perfect
Hi Chris, thanks for the 5 stars and lovely words! It’s fantastic to hear that Steph was always available and such a pleasure to talk to. We’ll be sure to pass your kind words on to her and the rest of the Telford team!
5/5
GoogleAll the people we have spoken to have been friendly and helpful. Big thank you to Nick, Jo and Tia who we have had most contact with. House sold within 5 days. Would highly recommend.
Thank you for your wonderful review. We're delighted to hear you had such a positive experience. Nick, Jo and Tia will be thrilled to receive your feedback. Congratulations on your quick sale, and thank you for your recommendation!
5/5
GoogleWe recently moved into our new home and had a fantastic experience with Cameron. Moving can be incredibly stressful, but the team made it so much easier for us. A huge thank you to Nicola Tadman and James Wensley, who were both absolutely brilliant. They were professional, responsive, and went above and beyond to ensure everything was handled smoothly. It’s rare to find such dedicated service, and we couldn't be happier in our new place. Highly recommend them if you're looking for a stress-free move!
5/5
GoogleExcellent service from the whole team. Joanne, Stephanie, Nick amd Rhys were all really professional and knowledgable.
Thank you so much for a great review! We are so glad we could provide an excellent and professional service. Thank you for choosing DB Roberts!
5/5
GoogleMatthew was great. Kept in touch and listened to our requirements. Answered all our questions promptly and professionally. On the day of the visit he arrived promptly and walked us through the property in great detail. His knowledge is second to none. Unfortunately we didn't like the property and have now decided to look for properties outside of West Drayton. Thanks Matthew for you support so far and I wish you all tbe best. Regards Ashish
5/5
GoogleTia was extremely helpful and took over our case when we weren't getting any response back from our original estate agent. DB Roberts as a whole has been very good and kept very good communication with me throughtout the whole process.
Hi Amy, thank you for the lovely feedback! We know how frustrating a lack of response can be, so we're thrilled Tia and our Telford team could turn things around for you. We appreciate the recommendation!
5/5
GoogleTia was great with organising a viewing on the day for a further property, and followed up as promised with emails with more properties
Thank you for your kind review! We appreciate your feedback and are glad to hear Tia was great help!
5/5
GoogleFantastic Estate Agency, responsive and a fantastic selection of properties. Steph has been an incredible support so far.
Thank you for taking the time to leave us a review! It’s great to know you’ve had such a positive experience with DB Roberts and that Steph has been there to support you along the way. We’ll make sure she sees your lovely feedback!
5/5
GoogleFantastic service! I chose to go with DB Roberts for the sale of my property. My house received numerous offers at asking price and above after just 4 days! Charlie and Stephanie kept me updated and offered superb advice. I can't recommend them highly enough!
5/5
TrustpilotThank you Claire and team dbroberts
Thank you Claire and dbroberts for arranging the viewing appointment today. I was very impressed with the property, The letting agent was very professional, friendly and helpful throughout the appointment. They explained everything clearly, answered all my questions and made the viewing very comfortable and straightforward.
5/5
GoogleCalled into the office to register our details and requirements.Spoke to Mia who was very helpful and promised to update us when suitable property's became available.Just over a week later we had an alert on a property.Two days later we viewed the house,called Mia with the offer and later that day our offer was accepted.Thanks Mia.
Thank you for sharing your experience Robin. We’re so pleased Miah was able to support you in finding the right home so quickly. Congratulations on having your offer accepted! Miah will be delighted to know her help made the process smooth for you and we’ll make sure your thanks are passed on.
5/5
GoogleHuge thankyou to Rebecca & Sue at DB Roberts. From the start of this journey they have been helpful, friendly & professional. I have felt taken care of & in good hands & want to say how grateful I am for all your help. In particular, phone calls & queries are always answered and returned making for a stress free smooth process.. A really inviting and professional service all round. Thank you so much.
Thank you so much for your kind words. It was a pleasure to help you throughout your journey, and we're delighted to hear that you felt supported every step of the way. Rebecca and Sue will be especially pleased to know their help made the process as stress-free as possible. We appreciate you taking the time to share your experience and thank you for choosing DB Roberts. Wishing you all the very best for the future.
5/5
GoogleStephanie Lockwood is fast, efficient and great when it comes to communication. Currently in the process of purchasing a property and she is the agent, have no issues and seems to be going very smoothly.
Hi Shannon, thank you for the lovely feedback! We know how important communication is during a purchase, so it's brilliant to hear Stephanie is making it stress-free. We appreciate the recommendation!
5/5
TrustpilotI’ve had a great experience working…
I’ve had a great experience working with Bethany at DB Roberts. She was professional, responsive, and kept me fully informed throughout. Everything was handled quickly and efficiently, and nothing was too much trouble.
Much appreciated, Warren! It’s great to hear Bethany provided the professional support you needed. Thanks for the high recommendation.
5/5
GoogleReally good and easy experience finding the right flat. Nicola was really helpful in answering our queries and/or getting back to us in a timely fashion. We definitely recommend Cameron to anyone looking for great flats!
Thank you for sharing your experience with this review. Ketan Tailor MARLA Lettings Director
5/5
GoogleCan't thank dB Roberts enough for all their help with selling our house. From our first valuation through to sale they were brilliant, kept us updated throughout the process and worked hard to get us viewings. Especially a big thank you to Lewis for all his help and support. Will be recommending dB Roberts to everyone!
Thank you Holly, we’re so pleased we could help with your sale and that you felt well looked after and supported from start to finish. We’ll pass your lovely feedback on to Lewis too!
5/5
GoogleThis is the second time I’m buying a property from DB Roberts in just over a year and both times the service and communication I’ve received has been fantastic. Their whole team, which includes Sue and Lewis, are always professional, polite and responsive. Thanks to Lewis for all his efforts in assisting with my latest purchase.
Thank you, Dev. It's brilliant to hear that you've had another great experience with us. We’re so pleased Sue and Lewis were able to support you again and really appreciate your continued trust in the team. Wishing you all the best with your new purchase and we’re always here if you need anything in the future.
5/5
GoogleRebecca was very professional and helpful.
Thank you for your kind review! We're glad to hear Rebekah provided a professional and helpful service, we will make sure to pass your kind words on to her!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
DB Roberts's Telford office has 730 reviews across two platforms: 453 on Google, 277 on Trustpilot (across the whole business).
DB Roberts Telford is rated 4.8 out of 5 across all 730 reviews, and 4.9 out of 5 on Google from 453 reviews.
DB Roberts Telford, 56 Southwater, Telford, TF3 4DE.
