Trusted Agent profile · Telford

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DB Roberts Telford reviews

4.8

★★★★★ Excellent

730 reviews across 2 platforms

56 Southwater, Telford, TF3 4DE

DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.

Google logo

4.9 / 5

453

Reviews on Google

This office

Trustpilot logo

277

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About DB Roberts Telford

Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.

Reviews

Every review we hold for the Telford office, from every platform, shown as written. First names only.

5/5

Google

We are in the process of selling our property with Cameron, we would recommend them to others. Matthew has been very professional throughout the process and has held high levels of communicationq. He has demonstrated fantastic patience and compassion and would recommend him highly as an estate agent.

Julie · 31 January 2026

5/5

Google

Absolutely brilliant service from start to finish. Friendly and professional, Ellis and the team kept us updated at all times and sold our house within 3 days

Vonmalc · 22 October 2025

Agent replied · 22 August 2026

Thank you for your brilliant review. We’re so pleased to hear that Ellis and the team provided friendly, professional service and achieved such a quick sale for you. Your feedback means a lot and we’ll be sure to share your kind words with the Telford team.

5/5

Google

Throughout our viewing Ellis was very professional and friendly. Answered questions to the best of his knowledge and offered to find information to ones he couldn’t. …

Kevin · 16 October 2025

Agent replied · 22 August 2026

Thank you, Kevin! We’re delighted Ellis made such a positive impression during your viewing. We’ll be sure to pass on your kind words to him.

5/5

Google

Stephanie was amazing from start to finish she was always happy and friendly to answer any questions and ready to help when needed.She made our whole experience so much easier Thank you

Zoe · 22 August 2025

Agent replied · 22 August 2026

That's such a lovely review, thank you! We're so pleased to hear Stephanie was there for you every step of the way. She’ll be thrilled to know she helped make the process feel easier for you.

5/5

Google

Very friendly helpful staff who keep you up to date. Good communication and always ready to try to provide an answer to your questions and to help you through the process. Great all around service, would recommend.

Ivor · 12 August 2026

Agent replied · 13 August 2026

Thank you much for a lovely review! We are delighted to hear our team were very friendly and were always ready to help. Thank you for your recommendation and for choosing DB Roberts!

5/5

Google

From start to finish when selling my house DB Roberts provided a fantastic service. Their communication was much appreciated, keeping me fully updated every step of the way. Steph and the entire team are amazing - thank you all!

Clair · 29 July 2026

Agent replied · 31 July 2026

Thank you for your review! We are glad to hear we provided fantastic service and communication throughout. We will pass your kind words on to Steph and the team, thank you for choosing DB Roberts!

5/5

Trustpilot

Lettings

I have dealt with DB Roberts several times to let private rental properties. On this particular occasion I dealt with Megan Hickling who was fantastic is keeping me updated with the whole process and keeping it as simple as possible. Thanks to the whole team there!

Mr · 30 January 2026

5/5

Google

I had a fantastic experience with Cameron.They are incredibly professional and made the whole process seamless. A special thanks Mr Ketan Tailor- Director who handled my deal from start to finish. He was very friendly, straight forward and impressively fast at finalising everything. Highly recommend for anyone looking for a hassle _ free expirence!

Vidya · 31 March 2026

Agent replied · 2 June 2026

Dear Vidya, Thank you for your kind words and review, it has been a pleasure assisting you. Regards Ketan Tailor MARLA Lettings Director

5/5

Google

Kirstie has been brilliant! Answered every question we had and gone out of her way to make everything move on smoothly. Thank you Kirstie

Rosemarieanne · 22 October 2025

Agent replied · 22 August 2026

Thank you Rosemarieanne for your lovely review. We’re delighted to hear that Kirstie has been so helpful and made the process smooth for you. Your kind words mean a lot and we’ll be sure to share them with her and the Telford team.

5/5

Google

Great experience. Steph was very helpful with the viewing and what followed, very patient and gave us time to look around and get a feel for the property. Very pleased!

Joe · 22 August 2025

Agent replied · 22 August 2026

Thank you Joe for your wonderful feedback! We’re delighted Steph made your viewing experience relaxed and helpful.

5/5

Google

Lauren was so incredible helped me so much

Caitlin · 8 March 2026

Agent replied · 8 May 2026

Thanks so much, Caitlin! We're so glad Lauren was there to help you out. We’ll make sure she sees your kind words!

5/5

Google

Exceptional service. Very quick, efficient and helpful. Lewis was brilliant and kept us in the loop with each stage and supported us through the purchasing phase. Thank you

Josh · 22 August 2025

Agent replied · 22 August 2026

Thank you for taking the time to write about your experience with us, Josh! Lewis is indeed fantastic at keeping our clients informed and supported throughout every step and we’ll make sure he sees your kind words!

5/5

Google

Ollie and Angel both helped us on our home purchase. They were always quick to respond, liaise with sellers, and keep things moving along. Would heavily recommend them, safe hands for your next purchase/sale.

Ethan · 5 August 2026

Agent replied · 5 September 2026

Thank you for the excellent review and recommendation, Ethan. We’re delighted that Ollie and Angel kept you updated, liaised effectively with the sellers and helped move your purchase forward. They’ll both be very pleased to hear that you felt in such safe hands. We wish you every happiness in your new home!

5/5

Google

Can’t recommend Stephanie at DB Roberts enough! She has worked hard to answer all my enquiries and push for a sale on my property which has helped us secure our dream house also with DB Roberts. Her communication throughout buying and selling has been amazing. Thank you!

Zoe · 22 December 2025

5/5

Google

Wonderful efficient service from Sue Hardeman from the start with the selling of my house. Sue kept me sane through a stressful time, nothing was too much trouble and she kept me in the loop every step of the way. Thank you DB Roberts and Sue! 👍😊 …

Debbie · 13 December 2025

5/5

Google

My experience with DB Roberts has been excellent, particularly the service I have received from Charlie. Regular contact from him checking up on us, following through on commitments and always being polite, kind and professional.

Kate · 21 July 2026

Agent replied · 22 July 2026

Thank you Kate for your review. We are so happy to hear your experience has been excellent and Charlie provided a professional and positive service, we will be sure to pass your kind words on!

5/5

Google

Stephanie has been a pleasure to deal with she has been really helpful, understanding, friendly and nothing is too much trouble. As a first time buyer definitely the type of person that makes the experience less daunting.

Hollie · 8 March 2026

5/5

Google

Martin was really helpful and explained the sales process very clearly whilst always being on hand to offer us peace of mind throughout. …

Rebecca · 16 September 2025

Agent replied · 22 August 2026

We appreciate you taking the time to leave us a review Rebecca. Martin will be delighted to see your feedback and we’re so pleased our team could support you. We wish you the very best moving forward!

5/5

Google

Excellent and clear communication throughout. Special mention to Krissy who has made the process smooth and stress free. Always available to answer questions. Would highly recommend

Ellis · 22 August 2025

Agent replied · 22 August 2026

Thank you so much Ellis. Kristie will be thrilled to hear she made the process smoother for you. We really appreciate your recommendation!

5/5

Google

nick dawe has been so supportative, dealing with our probate sale, he explains everything in detail, thus making the process easier. He is friendly and approachable we had alot of help from all db roberts staff through to the sale of our property

Heather · 20 May 2026

Agent replied · 22 May 2026

Thank you Heather for your kind words. We’re so pleased to hear that Nick has been supportive and helped make the process easier for you. Your feedback means a lot and we’ll be sure to share your lovely comments with him and the rest of our Telford team.

5/5

Google

I had a great experience, their customer service team was amazing and helpful to work with. Thank you DB Roberts for your service 🥰

Abena · 23 September 2026

Agent replied · 23 September 2026

Thank you so much for your lovely review! We’re pleased to hear you had such a great experience with our customer service team and that they were helpful throughout. We really appreciate your kind words and choosing DB Roberts!

5/5

Google

We have recently put our house on the market and Martin has been incredibly helpful and quick with getting everything done. Really appreciative, thank you.

Nicole · 22 August 2025

Agent replied · 22 August 2026

Thank you for your kind feedback! We’ll be sure to pass along your appreciation to Martin.

5/5

Google

Steph was amazing from start to finish. She showed the first family around our property and it sold within 3 days. …

Kayleigh · 16 September 2025

Agent replied · 22 August 2026

Thank you Kayleigh for your fantastic review! We’re so pleased Steph and the team provided great service and helped sell your property so quickly. We really appreciate your kind words!

5/5

Trustpilot

Bria and the team at DB Roberts were…

Bria and the team at DB Roberts were excellent and helped me secure a competitive property 👍 they were calm and reassured me throughout. Thank you 😊

Natural · 7 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DB Roberts's Google reviews

Questions about DB Roberts Telford

How many reviews does DB Roberts Telford have?

DB Roberts's Telford office has 730 reviews across two platforms: 453 on Google, 277 on Trustpilot (across the whole business).

What is DB Roberts Telford's rating?

DB Roberts Telford is rated 4.8 out of 5 across all 730 reviews, and 4.9 out of 5 on Google from 453 reviews.

Where is DB Roberts's Telford office?

DB Roberts Telford, 56 Southwater, Telford, TF3 4DE.

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