Trusted Agent profile · Telford
Verified
★★★★★
730 reviews across 2 platforms
56 Southwater, Telford, TF3 4DE
Part of DB Roberts, see every office.
DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.
Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
GoogleNicola from Cameron has been extremely supportive and professional throughout our search for a home. She was patient, responsive, and always willing to help both myself and my wife at every stage of the process. Thanks to her, we found a …
5/5
GoogleI want to say a massive thank you to Lewis for his outstanding support. He responded to me quickly, kindly, and efficiently, helping ease all my worries. Despite the last-minute nature of my request, he managed to fit me in for a property …
5/5
GoogleI was surprised to have taken only less than 2 weeks for my house to have an offer (marketed 20th of Aug and offer received Sept 2).The staff are amazing and worked really hard to make it possible. Shout out to Kristie Smith, Lewis Hughes …
5/5
GoogleSteph is amazing! As FTBs we have a million questions and she's been so patient with us which we really appreciate. She's also highly efficient, professional, knowledgeable, and communicative - defo a pleasure to work with!
5/5
GoogleSpoke to Ellis this morning and he very quickly helped us with a extra long viewing
Thank you for your lovely review, Mike! We're so pleased Ellis was able to help and give you the time you needed during your viewing. We'll make sure he sees your kind words.
5/5
Googlewarm welcome..one of the best customers service I had for long time..thank you Miah 👌 …
Thank you, Lulu. It’s great to hear Miah made such a positive impression. We appreciate you sharing your experience!
5/5
GoogleLauren was amazing, very easy to deal with and made me feel at ease straight away!
Thank you so much for your kind words Macauley. We’ll make sure Lauren sees your lovely feedback and if there’s anything else we can help with just let us know.
5/5
GoogleFatastic service provided. Steph is very attentive and gets the job done. Thank you so much
Thank you for your kind words! We're really glad to hear Steph made such a great impression and helped everything run smoothly. We’ll be sure to pass this on to her!
5/5
GoogleLauren was amazing 🙌🙌 …
Thank you for leaving us 5 star review! We will make sure Lauren receives this fantastic feedback!
5/5
TrustpilotGreat Friendly Service
I recently had the pleasure of working with Emily Little at DBRoberts Estate Agents, and I couldn't be happier with the experience. Emily was incredibly knowledgeable and helpful, always available to answer my questions, and provided valuable recommendations on reputable solicitors and mortgage brokers. Her friendly and approachable demeanor made me feel at ease throughout the journey. Thanks to Emily's hard work and commitment, I found my dream home in no time. I highly recommend Emily Little and DBRoberts Estate Agents to anyone looking for top-notch real estate services.
5/5
GoogleMatthew has been excellent to work with. He showed me several properties that matched my budget and requirements, and he has continued to follow up with suitable options without any pressure. His recommendations have been consistently …
5/5
GoogleExcellent service, talked us through the whole process step by step, a big help. Helped us understand the market and how to move forward Martin went above and beyond 5 stars.
5/5
TrustpilotDB Roberts Rental
DB ROBERTS have been managing my rental for some years now and have been very helpful in advising on rental mattersI have found the team, particularly Nicole, very approachable and easy to deal and I thank her for trying to get matters dealt with quickly and efficiently.
Thank you for your feedback regarding DB Roberts and Nicole's management of your rental property. We look forward to continuing to support you!
5/5
GoogleVery good service , found the house I loved and Stephanie arranged a viewing , she answered any questions I had .
Thank you for your review! We are so glad to hear you found the house you loved and Stephanie was a great help. Thank you for choosing DB Roberts!
5/5
GoogleStephanie has been brilliant, efficient, friendly, and incredibly helpful. Communication has been excellent throughout, quick to respond and claims everything clearly, she’s been an absolute pleasure to deal with. Highly recommended!
5/5
GoogleWe had the absolute pleasure of working with Nicola as our agent, and we could not be more grateful. From start to finish, she kept communication clear, timely and consistent, always keeping us informed with regular updates. Nicola made …
5/5
GoogleMartin was very good and efficient. We were very pleased with the service and professionalism.
Thank you so much for your kind words Lindsay. We’ll be sure to pass your feedback on to Martin.
5/5
GoogleMartin is absolutely brilliant, very knowledgeable and personable to deal with. Highly recommend 👌 …
Thank you for the great review, Lewis. We're so glad to hear Martin made such a positive impression with his knowledge and approach. He’ll be really pleased to see your feedback. We really appreciate the recommendation!
5/5
GoogleDB Roberts were super helpful, I worked a lot with Lewis who always answered whatever questions I had to throw at him. I saw a lot of houses with a lot of different agencies, but these were the only ones who even offered me particulars, which I found very helpful to look back at to remind me what I liked about each house.
Thank you Abi for your wonderful feedback! We’re delighted to hear Lewis was so helpful and responsive to all your questions and it’s great that our detailed particulars made your house search easier.
5/5
GoogleThe best and very professional service Very recommended Friendly staff and very helpful 5 stars
Thank you for your kind words and recommendation Hamdi!
1/5
TrustpilotTotal lack of communication and interest
Engaged DB Roberts to sell a property, Communication was dreadful, in a 12 week period i was promised call backs on five separate occasions that just didn't happen. When I complained I was promised a manager would be my single point of contact going forward - guess what? She didnt return my call! Following an email complaint the staff chose not to phone me (as the complainant and main contact on the sale) instead opting to phone my 82 year old mother (the property owner). On another occasion I progress chased and was told they hadn't anything to report as they couldn't contact a recent viewer. I chased a week later to be told they'd spoken to them shortly after my previous call but they just hadnt bothered to update me. Generally made to feel unimportant and an inconvenience. Have now moved agents.
5/5
GoogleFrom my first contact with Stephanie to the current stage I'm at ive been very impressed. Steph has been overly helpful and friendly and most importantly listened. In fact all at db roberts telford have been more than helpful, quick and …
5/5
GoogleI just wanna say that the team has done incredibly well to help me sell a house to me.most especially Kristie who has individually helped me with everything she's very patient and respectful great experience with her
5/5
GoogleStephanie has been very helpful, always happy to take our calls and update us
Thank you for your kind feedback! If you need anything further, don’t hesitate to get in touch.
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