5/5
TrustpilotEmily was helpful and pleasant as well as being efficient
Emily was helpful and pleasant
Agent replied · 24 August 2024
Thank you for your feedback!
Trusted Agent profile · Telford
Verified
DB Roberts Telford reviews
★★★★★
730 reviews across 2 platforms
56 Southwater, Telford, TF3 4DE
DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.
About DB Roberts Telford
Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.
Reviews
Every review we hold for the Telford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHighly recommended for a tricky sale
We initially thought our probate sale would be straightforward, but a large stock of similarly sized new-build properties on the level market meant it proved trickier than we’d hoped. However we appointed DB Roberts after meeting 4 agents in total as they seemed very professional, realistic in terms of achievable sale price, and very responsive - all combined with a fair price. We had unavoidable issues with our sale (cancellation of purchasers’ sale at last minute!) but they were very practical and got a regular range of good quality viewings throughout the process. They also liaised regulator with updates and useful overview on what the local market was doing. We finally achieved the price we wanted and we have happy new owners moving in this week. Highly recommended.
5/5
GoogleVery good service have been quick and prompt with all questions
Agent replied · 22 August 2026
Thank you Karmjit. We’re pleased to hear you were happy with the service from our Telford team.
5/5
GoogleEllis Turner super helpful and supportive. DB Roberts have been helpful throughout and approachable and responsive .
Agent replied · 22 August 2026
Thank you Lou! Ellis will be delighted to hear your kind words. We’re glad you had a positive experience with our Telford team and we’re always here to help whenever you need us.
4/5
TrustpilotThe way my calls and inquiries were…
The way my calls and inquiries were handled especially by Tia, is absolutely fantastic especially being a foreign national trying to rent she made the process so stress free. I wish there were more people like Tia,and the whole friendly crew at DB Roberts and Partners.
Agent replied · 23 October 2024
Your kind words about Tia and our team mean a lot to us and we’ll be sure to share your compliments with them. If you need any further assistance in the future, please feel free to reach out.
5/5
TrustpilotProfessional and efficient service
I have been with DB Roberts for some years now and they have always been very professional with their service. They have always provided good advice and use reliable tradespeople to carry out works at reasonable rates. I particularly appreciate the efforts of Nicole and Lisa who have always been available to provide support and advice. Having the stability of being with a company which has been around for many years is important ; and for those looking for an Estate Agent, I would highly recommend this team.
5/5
TrustpilotVery good communications and service
Very good communications and service, Emily kept us up to date all through the selling process. We were also advised of properties available to purchase in our price range.
5/5
GoogleI had a great experience getting advice from Ellis. He provided clear, honest, and insightful guidance.
Agent replied · 22 August 2026
Thanks for sharing this! We’ll pass your feedback straight to Ellis, he’ll be so pleased to know he made a positive difference for you.
5/5
GoogleSteph had been great so far and has put our minds at ease, she is very friendly and helpful!
Agent replied · 22 August 2026
Thank you James for your kind words! We’re really pleased Steph has been so friendly and helpful, making the process easier for you. We’ll be sure to pass on your thanks!
5/5
GoogleWe listed with DB Roberts at the start of January 2025. Very quickly we had a lot of interest and secured three separate offers over the two months we were listed. We finally sold in February after accepting an offer we were more than happy …
5/5
TrustpilotI have used DB Roberts as my letting…
I have used DB Roberts as my letting agents for a number of years now. In all that time, I have found the service they provide to be very professional. My more recent interactions with Nicole have lived up to this. Nicole has dealt with my queries and property related issues very promptly. Tradespeople have been engaged swiftly ensuring work is completed with minimal disruption to tenants. Where there have been questions, Nicole has quickly had these answered.
4/5
GoogleUsed DB for my first home, they’ve been helpful throughout the whole process. Quick to reply to emails
Agent replied · 22 August 2026
Thank you so much Lucy for sharing your experience. We’re delighted to hear that our team could support you throughout your first home purchase and that our quick responses made the process smoother. Wishing you happiness in your new home!
5/5
GoogleSo far everyone has been very helpful, i am not very computer savvy, they have been patient ,
Agent replied · 22 August 2026
Thanks for your kind words Helen. Don’t worry at all about not being confident with technology, we’re always happy to take the time and make sure everything is clear!
5/5
GoogleA very pleasant lady, She gave us all the required information to help us get on the market.
Agent replied · 22 August 2026
Thanks Andy. We’re delighted Jo could support you with your property going on the market.
5/5
TrustpilotBethany is a star
Bethany is a star! Bethany has always communicated well regarding any works that need doing to our home and never complains even when I feel like I’m nagging. Couldn’t ask for a nicer property manager
5/5
GoogleDuring turbulent market conditions I needed to sell my house due to an expanding family. I have used multiple local estate agents in the past but the attractive fees with D.B Roberts was attractive to me as I didn’t want the hassle of low …
5/5
TrustpilotBest estate agents ever
Best estate agents ever! Been in one of their rental properties for the last 3 years and I can honestly say it's been bliss. I hear/read horror stories from others about their experiences with agents and landlords but never had any negative experience with DB Roberts. They are very prompt in response to problems and go above and beyond to get things fixed. Sorted my blocked drainage on short notice over a weekend. They take their clients comfort seriously.They'll be the first ones I'll call as soon as I get my own property.Special shout to Nicole Stiller......She's the best!!Thank you DB Roberts
5/5
TrustpilotA positive selling experience
Emily has been a great point of contact. She has supported us through both buying and selling our house. She has always been very approachable and helpful, as well as setting up appointments for us to host viewings.
5/5
GooglePolite and very fast responses would highly recommend using them. First time buyers and a pleasant experience
Agent replied · 22 August 2026
We’re so pleased we could be part of your first step onto the property ladder. Thanks for the lovely review and recommendation!
5/5
TrustpilotSo happy with dbroberts very friendly…
So happy with dbroberts very friendly and professional I've been with them for a few years now Nicole is alway happy to help and has made renting my property out effortless would highly recommend
5/5
GoogleWe had a great experience with DB Roberts. Stephanie truly understood our needs, offering an intuitive selection of properties for us to view. Thanks to her efforts, we found our dream home. She's an invaluable member of their team!
5/5
GoogleSpoke with Ellis when arranging viewings, very prompt and easy to deal with
Agent replied · 22 August 2026
Thanks, Nick! It’s great to hear Ellis made the process of arranging viewings so easy for you. He’ll be really pleased to hear your feedback.
5/5
GoogleD B Roberts were professional and communicative through out the purchase of our house. I would certainly use them to sell a property. Huge shout out in particular to Sue and Ashleigh who helped navigate the the sale through out. Having a named point of contact certainly helped.
5/5
GoogleVery professional and courteous service. Sold our house in 48 hours. What more could you want?
Agent replied · 22 August 2026
Thank you for your lovely review Sue. It was a pleasure helping you with your sale and we’re so pleased everything moved quickly for you. We’ll be right here supporting you through to completion 🙂 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
