Every review we hold for the Telford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExceptional service - First time buyer
As a first time buyer, I was initially apprehensive about the entire process of finding the right property for me and my partner. However, Jess at D B Roberts has made the whole process smooth sailing, leaving me thoroughly impressed and satisfied. The team took the time to understand my needs, preferences and budget constraints and used their expertise to help me narrow down my search. I wholeheartedly recommend D B Roberts to anyone in search of a reliable and trustworthy estate agent. Thank you!
Ella · 29 February 2024
★★★★★ 5/5
GoogleExcellent service from quick communication to detailed comunication.With the help of Lauren Cole we purchased our dream home in 24 hours.
Kevin · 8 March 2026
★★★★★ 5/5
TrustpilotVery supportive and understanding staff member …
Emily has been very supportive and communicative from the very start. She keeps me updated every step of the process. Shows understanding and empathetic.
Ilene · 26 July 2024
★★★★★ 5/5
TrustpilotVery good service
Very good service. Hassle free. No time wasted. Didn't take long for us to find a home. Lady named Tia is very professional.
Jans · 9 August 2024
★★★★★ 5/5
GoogleAmazing service! Highly recommend
Beth · 22 October 2025
Agent replied · 22 August 2026
Thanks, Beth! Great to hear you’ve had such a positive experience with our Telford team.
★★★★★ 5/5
GoogleExcellent estate agency, friendly and professional
Alexandra · 22 September 2025
Agent replied · 22 August 2026
Really appreciate this, Alexandra! It’s wonderful to hear you had a great experience with our team.
★★★★★ 5/5
GooglePerfect from start to finish. Thank you so much
Sam · 22 August 2025
Agent replied · 22 August 2026
Thank you Sam, we’re so pleased to hear everything went perfectly for you. It was a pleasure to help.
★★★★★ 5/5
TrustpilotI was very much enjoying the experience…
I was very much enjoying the experience of selling house and was pleased with Jade and Brandon help and encourage mount and helping me with the buying experience at time it was stressful but it these two that kept going to make my goal I can’t wait to complete and move
James · 17 November 2023
Agent replied · 12 June 2024
Thank you for your kind words! We're thrilled Jade and Brandon could make your selling and buying experience enjoyable.
★★★★★ 5/5
GoogleDB Roberts and Tia have been amazingly helpful throughout me purchasing my first home!
Professional and quick to answer.
Zod · 10 March 2026
★★★★★ 5/5
TrustpilotProfessional yet efficient and friendly…
Professional yet efficient and friendly customer service right from the start. Emily took my initial call interested in a house viewing and her excellent customer service has not wavered. I have been so impressed and would highly recommend DB Roberts.
Danielle · 25 June 2024
Agent replied · 24 August 2024
Thank you for sharing your positive experience with Emily and our team at DB Roberts!
★★★★★ 5/5
TrustpilotI highly recommend D B Roberts &…
I highly recommend D B Roberts & Partners; an excellent estate agents. The staff were very professional, helpful and efficient throughout the process. They kept me informed and updated in a timely manner. I had regular contact with Adam Foster, one of the Sales Negotiators, and I can't praise him enough. Thank you :-)
Emma · 21 March 2025
★★★★★ 5/5
TrustpilotHelpful, responsive and friendly staff
Helpful and friendly staff who went out of their way to facilitate everything we needed throughout the whole viewing / buying process.They are quick to respond to emails and calls, and very honest / genuine.
Sam · 12 September 2024
Agent replied · 23 October 2024
Thank you for your wonderful feedback! We’re here to assist you with anything you need in the future. Thanks again for choosing DB Roberts!
★★★★★ 5/5
GoogleVery impressed, professional polite. Martin provided us a detailed valuation and demonstrated his experience clearly. We are now ready to proceed. Would highly recommend.
Tony · 22 January 2026
★★★★★ 5/5
GoogleBrilliant service from Jo, thank you so much!
Megan · 22 August 2025
Agent replied · 22 August 2026
Thank you Megan for your kind words!
★★★★★ 5/5
TrustpilotGreat service
Very helpful and made things run smoothly
Le · 29 May 2026
★★★★★ 5/5
TrustpilotExcellent customer service
Emily was very helpful, answered all questions promptly and worked hard for us. I felt we were in safe hands.
Jacqui · 8 August 2024
★★★★★ 5/5
GoogleExcellent communication, very fast, friendly and fantastic!
Rachel · 22 August 2025
Agent replied · 22 August 2026
Thank you for your kind words Rachel. We’re thrilled to hear you found our team friendly and easy to communicate with. It’s great to know you had such a positive experience with us.
★★★★★ 5/5
TrustpilotGreat Service
Beth Stevens and the DB roberts team have all been excellent, sorting out any questions or queries I had and ensuring the best customer service was experienced. I could not recommend them enough.
Stuart · 23 September 2024
Agent replied · 23 October 2024
Your recommendation means a lot to us, and we’re thrilled to know you had such a positive experience. If you ever need anything in the future, please don’t hesitate to reach out.
★★★★★ 5/5
TrustpilotEasy letting process
The letting process was great. The agent, Megan, was polite and explained things. Thank guys for helping my family find a home.
Jimmy · 28 January 2026
★★★★★ 5/5
Google5 stars? What more can I say? :)
Susan · 9 August 2025
Agent replied · 22 August 2026
Thank you Susan! Your 5 stars say it all! 😊 …
★★★★★ 5/5
TrustpilotExtremely happy with my experience with…
Extremely happy with my experience with D B Roberts. Josh was very professional and guided me along the whole process. I will definitely recommend to friends and family! Thank you
Adam · 22 January 2024
★★★★★ 2/5
TrustpilotIf you use DB Roberts and sell your…
If you use DB Roberts and sell your property by auction, make sure they don't recommend I AM SOLD auctioneers to you. I was told my property would be sold in 56 days from the draft contracts being submitted, it took 10 months. Get any claims of that nature made, in writing. Use great CAUTION.
Bill · 6 June 2023
Agent replied · 12 June 2024
Dear Mr Smith,We are really sorry to hear this. We hope that all of our clients have a happy and successful transaction especially when we have timescales to work to. However, sometimes things are out of our control.We will most definitely give you a call to discuss this matter further and to make sure that we are still the agent you would use if you wish to move again. Kind Regards,DB Roberts
★★★★★ 5/5
GoogleI've dealt with Sue a few times now, and she is very personable and professional!
Paula · 22 August 2022
Agent replied · 13 June 2024
Thank you for your 5* review Paula! Your comments will be passed onto Sue! Best wishes, DB Roberts
★★★★★ 5/5
TrustpilotGreat support as always from Bethany…
Great support as always from Bethany and DB Roberts team.
Rafiki · 28 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
