5/5
TrustpilotNice and Easy Process. Very Helpful Staff
The whole process was very straightforward and Emily was very friendly and helpful. Made the somewhat intimidating experience of putting in an offer for a first home a pleasant one.
Trusted Agent profile · Telford
Verified
DB Roberts Telford reviews
★★★★★
730 reviews across 2 platforms
56 Southwater, Telford, TF3 4DE
DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.
About DB Roberts Telford
Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.
Reviews
Every review we hold for the Telford office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleI visited the DB Robert’s branch in the Shopping Centre on the 10th of August to inquire about renting out my house. Unfortunately, the experience was disappointing. The staff member I spoke with informed me that the branch doesn't handle …
Agent replied · 26 August 2024
Hello Michaela, Having looked into the situation a little further, I believe that you didn't … More
5/5
GoogleWe had a really positive experience with Kristie at D B Roberts. She has been so accommodating and supportive throughout the process, always making sure we felt informed and reassured. She went out of her way to answer our questions and …
5/5
GoogleSteph Lockwood always has a positive attitude and a pleasure to deal with. Thank you!
Agent replied · 22 August 2026
We’re delighted to hear Steph’s positive attitude made such a great impression. We’ll be sure to pass on your thanks!
5/5
GoogleBoth Stephanie, Kristie and Lewis have been excellent to deal with, friendly, personable and professional.
Agent replied · 22 August 2026
Thank you, Jacyn! We’re thrilled Stephanie, Kristie and Lewis stood out and made such a positive impression.
5/5
Trustpilot5 star service from Nicole!
Nicole is always lovely and very helpful with talking to us and our tenants. She is quick to reply and is happy to help with any questions we may have being first time landlords.
5/5
GoogleDB Roberts has been absolutely fantastic! I can’t fault them. Lauren and Lewis have been brilliant, great communication and on the ball. Highly recommend if you are buying or selling, use DB Roberts. Thank you both
5/5
GoogleI really dislike estate agents... until I interacted with the team at DB Roberts, they did everything they were supposed to do when they were supposed to do it, communicated well and frequently and were very professional but at the same …
5/5
GoogleThe Valuation Manager who visited our property was excellent, she explained the reasons behind the valuation, the way the property could be sold in great detail. All contact with the office we had were dealt with quickly and efficiently. Would definitely recommend
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review! We will pass your kind words onto Jo!
5/5
GoogleWe recently completed the purchase of our new apartment with the incredible help of mathew from cameron , and we couldn't be happier with the experience. The entire process, which can often feel overwhelming, was remarkably smooth and …
5/5
TrustpilotI have a property which I purchased…
I have a property which I purchased with a view to renting for a period while I spent some time overseas.I agreed to use the Agent D B Roberts to let the property and keep me informed about people who would want to rent it.This agent has performed an absolutely super job letting the apartment, vetting the client and getting necessary work done to keep the property up to date.During approx 10 years the Senior Property Manager and the Head of Property Management have been excellent managers and provided me with a very efficient service, and kept me up to date with any problems advising on solutions then resolving all problems satisfactorily.I am very pleased with the total service given over all these years.
5/5
TrustpilotTia Scott at db Roberts 100% excellent
Tia Scott at db Robert’s as helped us every step of the way it was smooth and stress free form filling no problems at all highly recommended think they must be one of the best agents I have dealt with 100%… the lady named Alison shown us around the property very positive and professional manner answered our questions truthfully and we have keys to the property in next 7 days very happy couple …thanku for finding us our new home
5/5
GoogleExcellent service, always communicates to let me know the process, great estate agents
Agent replied · 22 August 2026
Thank you Alan for your great review. We're really pleased to hear you’ve had an excellent experience with our team in Telford. Keeping you informed throughout the process is so important to us so it's great to know we delivered on that. Thanks again for your kind words!
4/5
TrustpilotOur experience as first time sellers
Katie has made the whole process so much easier by giving us as much time as we need, always answering calls and having the emotional intelligence to connecr on a real level which inspires confidence in the company ethos
5/5
TrustpilotExcellent agent to work alongside…
Excellent agent to work alongside thanks Db Roberts. Big mention to Nicole Stiller to who has been wonderful in providing prompt information required as always.
5/5
GoogleTeigan, Matt and co always very helpful. I have purchased several properties with DB Roberts and will continue to use in future
5/5
GoogleMy experience with DB Roberts has been nothing but positive! Communication has been excellent throughout - particularly from Lewis who kept me fully informed all the way through and was a pleasure to deal with. My house was sold within two …
5/5
GoogleI am very much grateful for the amazing work and good customer care service from DB Roberts staff( Stephanie and Kristie). They have good human inter-relations and much impressive work out-put. Great dealing with you
5/5
GoogleStephanie dealt with all communications promptly and politely. Customer service was excellent.
Agent replied · 22 August 2026
Thank you Sandra for your kind feedback! We’re delighted Stephanie’s prompt and polite communication stood out and that you received excellent customer service.
5/5
GoogleAmazing service from Alan through our valuation, photos and questions thank ypu!
Agent replied · 22 August 2026
Thank you for your review Amy. We’re delighted Alan could provide such a positive experience for you!
5/5
GoogleGreat communication via DB roberts. We put a offer on a propperty and within 3 days of talking back to and from DB roberts due to sellers price in mind we got our offer accepted within 3 days. …
5/5
TrustpilotExceptional Property Management services
Having DB Roberts and the team property manage my property is full piece of mind. Living so far out of where the property is located, ensures that my tenants needs are constantly met, in good time and with expert support And; that I am fully compliant as a Landlord, which isn't always easy to understand. The DB Roberts Property Management team take care of absolutely 'everything' and they're always a pleasure to speak with. Would highly recommend using their services, their expertise, which all backs up their fantastic reputation.
5/5
GoogleVery quick professional and competitive getting the house on the market. Always give quick feedback on viewings. Also, got back to you not left wondering , reduced all concerns within their gift. You felt you were part of team and not a number.
5/5
GoogleHave found the service from DB Robert to be very good. Every time I have called up the staff have been very friendly and helpful. Lauren has also been very helpful and informative and keeping me informed. …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
