5/5
GoogleReceived excellent service from Joanne, honest and great guidance. Happily ready to proceed. Highly recommend
Agent replied · 27 December 2025
Thanks Jolanta! It’s great to hear you had a positive experience with Martin.
Trusted Agent profile · Telford
Verified
DB Roberts Telford reviews
★★★★★
730 reviews across 2 platforms
56 Southwater, Telford, TF3 4DE
DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.
About DB Roberts Telford
Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.
Reviews
Every review we hold for the Telford office, from every platform, shown as written. First names only.
Google5/5
GoogleVery professional and efficient
Agent replied · 8 May 2026
Much appreciated, Bernard. Glad we could provide an efficient service for you. Thanks for choosing the Telford team.
5/5
TrustpilotExcellent service - Emily Little
Excellent service Emily was an absolute gem and kept us updated through our journey when we sold our house. Always had feedback on viewings and we were kept updated after we sold. Communication is key D B Roberts understands this 100% recommend
5/5
Googlevery clear communication, and speedy replies, big thank u to lewis and team for helping organise the purchase of a first time property :)
Agent replied · 22 August 2026
Thank you for your kind words Melly. Congratulations on your first home! We’re delighted Lewis and the team could make the process clear and straightforward for you. We really appreciate you taking the time to leave your feedback.
5/5
TrustpilotSupportive and informative
Every time I called Andrea and Emily were very happy to answer all my questions and they both knew the properties well, which made us feel more confident in our decisions. They seem to have been very helpful and supportive in our house buying journey so far!
5/5
GoogleI wanted to leave a review for Kirsty Padda who conducted my 6 month moving in review in July or so. She was very friendly and took notes of my queries and also reassured me that some things would be looked into to make living at home more …
5/5
GoogleThe property has been on the market for 6 months. In this time DBR have shown many potential buyers around the property. We have now received an offer that has been accepted.
5/5
TrustpilotGreat to work with
Emily has been brilliant to liaise with over the last week with regards to purchasing a property. Any questions I’ve had have been answered promptly, I have been kept up to date with everything without having to chase for details. Highly recommend!
4/5
GoogleSpoke with Lauren who was very helpful at breaking the process down to me and also speaking to mortgage advisor on my behalf to secure the property. She was also good at keeping me updated with what’s going on.
5/5
GoogleExcellent service Lewis keeped me upto date every step of the way. Thanks to all at DBR.
Agent replied · 22 August 2026
Thank you for your review, Tim. We’re so pleased to hear you were happy with the service and that Lewis kept you updated throughout. Your feedback means a lot to the team!
5/5
GoogleSelling our house has been absolutely flawless from the get go, honest, great communication and fast responses on emails!! Could not recommend enough
Agent replied · 22 August 2026
So pleased to hear the process was flawless and you felt well supported. Thanks for recommending us so highly!
5/5
GoogleGreat help from Ellis and Stephanie who made the process of the offer very smooth and both kept me updating at every step
Agent replied · 22 August 2026
Thank you for your kind words Joss! We’re delighted to hear Ellis and Stephanie made everything smooth and kept you updated throughout. We’ll be sure to pass on your lovely feedback to them.
5/5
GoogleWe had a valuation through Joanne Briggs, very friendly service and put us at ease straight away. Great service all round. Thank you!
Agent replied · 22 August 2026
Thank you Catherine for your wonderful feedback! We’re so pleased Joanne provided friendly service and made you feel at ease right away.
5/5
TrustpilotMany years of excellent service
I have been renting my flat with DB Roberts for nearly ten years now. First Lisa and now Nicole have been extremely helpful. They have dealt with multiple repairs, and tenancy changes, always swift and professional.It is fair to say that I would not be able to keep the flat rented out without them.
Agent replied · 24 August 2024
Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service for many more years to come!
5/5
TrustpilotBrilliant service…
Brilliant service and always answering my questions quickly. Bethany is really helpful and I never need to worry about my property or my tenants as any issues are resolved quickly and with minimal input required from myself.
5/5
TrustpilotFantastic service and Fantastic Staff
Fantastic service from everyone at Db Roberts. Special thanks to Claudia and Brandon who went out of their way to help us with both our sale and purchase. Always happy to speak to me, and constantly updating through the process. Thank you so much!!
5/5
GoogleIt’s very good service very good people. Absolutely fast service well service thank you 🤩 …
Agent replied · 22 August 2026
Thank you Kuddusi for your kind review. We’re so pleased to hear you were happy with the fast and friendly service from our Telford team. Your feedback is really appreciated!
5/5
GoogleLewis as been very helpful right from the start he’s very good to talk to and knows what he’s doing 5 star
Agent replied · 22 August 2026
Thank you Jason for your fantastic review! We’re glad Lewis was so helpful from the start and that you found him easy to talk to. We’ll be sure to pass on your kind words!
5/5
TrustpilotHappy tenant. Thank you DBRoberts Team
All of the interactions I always had a great experience. I was kept updated on each step. Received emails confirming if a process was completed. All my requests or adjustments dealt with promptly.
5/5
TrustpilotCustomer service
I always find the team in lettings to be knowledgable and helpfull. Nicole is always professional and reliable when you need something done. Keep up the good work :)
5/5
GoogleI have used DB Roberts before, always going that extra mile,professional and always very friendly,never disappointed, 5 stars all the time.
Agent replied · 8 December 2024
Thank you for your review and we look forward to assisting you again in the future!
4/5
GoogleSold within a week of advertising, sale fell through the house was re-advertised and sold again ,very efficient and professional staff
Agent replied · 22 August 2026
Thank you for your lovely review. We’re so pleased we could help get your sale back on track quickly. We’ll pass your kind words on to the team.
5/5
GoogleMiah helped me with the process of buying my first home, excellent service and excellent communication. Really easy and smooth process!
Agent replied · 22 August 2026
Hi Dan, thank you for taking the time to leave such a great review! We're so pleased to hear that Miah helped make the process of buying your first home a smooth and positive experience. Wishing you all the best as you settle in and enjoy your new place! 🏡 …
5/5
TrustpilotSteve and his team provided excellent …
Steve and his team provided excellent service and communication throughout the whole process. A special mention for Emily who kept us constantly inform when one of our potential buyers was unavoidably delayed for his viewing. Excellent service from start to finish.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
