Trusted Agent profile Β· Telford

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DB Roberts Telford reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

730 reviews across 2 platforms

56 Southwater, Telford, TF3 4DE

DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.

Google logo

4.9 / 5

453

Reviews on Google

This office

Trustpilot logo

277

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About DB Roberts Telford

Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.

Reviews

Every review we hold for the Telford office, from every platform, shown as written. First names only.

5/5

Google

Great company. Decent estate agent. Lauren Cole has dealt with early stages fabulously. πŸ‘πŸΌ …

Andrew Β· 8 March 2026

Agent replied Β· 8 May 2026

Thanks, Andrew! We’re so glad you’re off to a fabulous start. We’ll be sure to pass those kind words along to Lauren!

5/5

Trustpilot

Fast and Proactive

Emily was really attentive booking in viewings and asking all the right questions to avoid wasting time. Emily was in touch most days as she knew I was keen to get my property sold quickly and she really helped to move things along for me. My property was sold STC within a month with her help 😊

Katie Β· 19 March 2024

5/5

Trustpilot

I’ve been with d b Roberts for a lot of…

I’ve been with d b Roberts for a lot of years as a landlord, I’ve always been pleased and at ease knowing they do so much to help, always there when needed. Bethany is a fantastic person that helps 100% with any issue. Thank you so much. 😊

Linda Β· 27 August 2024

5/5

Google

Sue has been amazing and very helpful throughout the whole process of our sale.

Phil Β· 22 October 2025

5/5

Google

Very helpful and also very friendly when coming to sort the sale of the house, Stephanie who welcomed us to the property viewing was very helpful and friendly making sure to answer and questions we had.

Cameron Β· 22 August 2025

Agent replied Β· 22 August 2026

Thank you for your kind words Cameron. We’re so pleased to hear Stephanie made your viewing experience helpful and friendly. We’ll be sure to share your feedback with her.

5/5

Trustpilot

Jane was really accommodating

Jane was really accommodating, has managed to squeeze us in twice for short notice viewings! Really appreciated the flexibility. She was really friendly and didn't make us feel pressured.

Rose Β· 2 December 2023

Agent replied Β· 12 June 2024

We're thrilled to hear that Jane made your experience enjoyable. We look forward to helping you find your perfect home!

5/5

Google

I would highly recommend DB Roberts. Their customer service and care have been fantastic from start to finish. From the initial call with the telephone operative to the property viewing with the …

Mohyanette Β· 16 September 2025

Agent replied Β· 22 August 2026

Thank you Mohyanette! We’re happy to hear that every step of your experience has been smooth and professional. It’s wonderful to hear you’ve had such a positive experience and we will be sure to share your kind words with our Telford team.

5/5

Google

Lewis was brilliant, especially at keeping us informed with updates

Connor Β· 22 November 2025

5/5

Google

Lauren was brilliant throughout. Highly recommend her and the rest of her team.

B Β· 22 October 2025

5/5

Google

I have been dealing directly with Kristie, she has been brilliant. Being quite new to this process, she has been so helpful and her lovely personality makes the experience so much better!

Steph Β· 22 September 2025

Agent replied Β· 22 August 2026

Really appreciate this, Steph! We’ll pass your feedback straight on to Kristie, she’ll be so happy to know her support made such a difference for you.

5/5

Trustpilot

Over the moon 02-02-2022

Over the moon! 02-02-2022Finally managed to pick up the keys to my new dream home!Jay and her team have been nothing but amazing!Had to pleasure to finally meet Jay, Kiri and Sam for the 1st time today .Special thank you to Jay who is an absolute doll, with her help and input she proactively pushed the sale through in my favour and made it all happen.What is meant for you will find its way! Keep doing what you guys do best.....because you are the best!Enjoy the well deserved thank you chocolate box.....lol!Much Love and Best WishesAnita..xxx

Neet Β· 2 February 2022

5/5

Trustpilot

I had a great experience throughout the…

I had a great experience throughout the process and couldn’t be happier with the service I received. Megan Hickling, at DB Roberts, was professional, friendly, and extremely helpful from start to finish. She was always quick to respond, kept me well informed, and made the whole process smooth and stress-free.

Consumer Β· 28 January 2026

1/5

Google

Why do you keep sending me emails? I've never used you. I've asked to be removed from the sub list for years.

Mark Β· 21 August 2026

5/5

Google

Just been dealing with an excellent agent Lewis Hughes, he has been tremendous in getting me and my partner the good news of getting our foot on the property ladder, couldn’t recommend him enough

Nico Β· 22 August 2025

Agent replied Β· 22 August 2026

Thank you Nico for your fantastic feedback! We’re thrilled Lewis could help you and your partner take this important step onto the property ladder. We’ll be sure to pass on your kind words to him!

5/5

Google

The team are very friendly and kind, all our questions were answered. We are very grateful and appreciate for all their hardwork. I would definitely recommend DB Roberts to you all. Thankyou very much.

Smeira Β· 22 August 2025

Agent replied Β· 22 August 2026

Thank you Smeira. It’s wonderful to hear that our team were friendly, approachable and able to answer all your questions. We really appreciate your recommendation and your kind feedback.

5/5

Trustpilot

Nicole Stiller is awesome!

Nicole Stiller is always prompt, communicates effectively and very approachable.

Luke Β· 2 November 2025

5/5

Trustpilot

Super friendly service

Bethany is always available to take my call, friendly and proactive. Excellent service all round, thank you.

Palvinder Β· 14 June 2024

Agent replied Β· 24 August 2024

Thank you for your feedback!

5/5

Trustpilot

I have recently taken a rental property…

I have recently taken a rental property through DB Roberts and I can honestly say the process was seamless. Tia was fantastic guiding me throughout the process and kept me updated regularly. A very friendly but professional service 10 out of 10!

Stuart Β· 7 October 2024

5/5

Google

highly appreciated for Stephanie kind and really helpful service

Lawrence Β· 26 March 2026

Agent replied Β· 16 April 2026

Thank you, Lawrence! We really appreciate your kind words and will be sure to pass your thanks on to Stephanie. She’ll be delighted to hear this!

5/5

Trustpilot

Fantastic Estate Agent

Emily was absolutely fantastic from start to finish. Her communication was brilliant and she was so helpful throughout the process of viewings and the selling of our property. Will definitely be using DB Roberts in the future.

Emily Β· 13 December 2024

5/5

Google

Lauren Cole has been very informative and friendly. Kept up with regular communication, always with positivity!

Chloen1998 Β· 22 August 2025

5/5

Google

The housing market was very slow at the start of the year. D B Roberts kept promoting our property and we had many viewings which produced a sale. Whenever I needed to speak to the sales team they always gave me a warm welcome and the advise I needed. I would highly recommend D B Roberts to sell your home.

Susan Β· 22 August 2024

Agent replied Β· 24 October 2024

Thank you for your feedback! It’s great to know that you felt welcomed and well-advised throughout the process. Your recommendation means a lot to us. If you ever need anything in the future, don’t hesitate to reach out.

5/5

Google

Craziest and best experience I could ever ask for as a first time buyer - and it’s all in a positive way! …

Ben Β· 16 November 2025

Agent replied Β· 22 August 2026

Thank you, Ben, and congratulations on having your offer accepted! We’re so pleased to hear about your experience as a first-time buyer and how well Miah supported you throughout the process. It’s great to know her communication and … More

5/5

Google

We had a great experience with Nicola Tadman. They supported us at every step, from property viewings to helping us understand the agreement and overall process. Considered our request to close the deal. Very professional, knowledgeable, and always ready to answer questions. Highly recommended.

Priyanka Β· 28 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DB Roberts's Google reviews
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