Trusted Agent profile · Telford
Verified
★★★★★
730 reviews across 2 platforms
56 Southwater, Telford, TF3 4DE
Part of DB Roberts, see every office.
DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.
Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had a property check
We had a property check carried out by Claire. Nice friendly approach, felt at ease, carried out in a professional knowledgeable way. First class!
Thank you Denise! We’ll be sure to pass your kind words on to Claire, she'll be delighted to hear them.
5/5
GoogleD.B.Roberts have been excellent with managing the sale of our house. We have had regular contact with the sales negotiators regarding appointments and they have a friendly but professional approach. They are always happy to help. I will highly recommend D.B.Roberts estate agents.
We really appreciate your review Gemma. It’s wonderful to hear that our team made the process smooth and that you felt well supported. Congratulations on accepting an offer and we wish you all the best moving forwards!
5/5
GoogleAmazing Support from Cameron I want to say a big thank you to Nicola from Cameron for all her help during our …
5/5
TrustpilotAmazing!
Cannot recommend Andrea enough :)Always smiling always helpful; guided me through each step and was always available for any advice I needed Highly recommended Andrea and her team ⭐️⭐️⭐️⭐️⭐️
We appreciate your feedback! If you ever need further assistance, we're just a call away!
1/5
GoogleAfter the great start to onboard us, we’ve had immense difficulty in getting out of ‘contract’ even well after the initial 12 week period. Emails constantly ignored, phone lines cutting out and left feeling ignored. We even had appointments …
Thank you for taking the time to share your feedback. It’s a real shame we couldn’t agree a sale for you, especially as your property did attract a good level of interest and we carried out a number of viewings during the time it was on the … More
5/5
GoogleJoanne Briggs came to value our house, she was very friendly and polite with so much knowledge and experience. Her honesty and explanations were really valuable and we were more than happy to follow through and use herself and DB Roberts to …
Thank you Lewis for your wonderful feedback! We’re so pleased Joanne’s friendly approach and expert advice made such a positive impression. We’re looking forward to getting your house sold!
5/5
GoogleLauren has been great at working with us on our house sale and buying our next home, as well as answering any questions that we might have. Thank you!
4/5
TrustpilotThe letting management team at DB…
The letting management team at DB Roberts, are the best I have had. Over 22 years I have contracted the letting of my flat to several agents.Lisa runs a very good department, Nicole is very prompt, professional and a good listener. So she can resolve issues quickly and without drama.I wouldn't hesitate to recommend them. Thank you.
5/5
GoogleWonderfully professional and pleasant to talk to. Have really made the process nice and smooth.
Thank you Dan! We really appreciate your feedback!
5/5
GoogleIncredible team, the support has been amazing! Very friendly and answered all my questions. Highly recommended!
Thank you so much for your lovely review! We’re thrilled to hear you felt well supported throughout and that the team was able to answer all your questions. Your recommendation really means a lot to us!
5/5
TrustpilotThe team at DB Roberts are always very…
The team at DB Roberts are always very helpful and prompt with the support and feedback. Special thanks to Nicole Stiller.
3/5
TrustpilotOk, but avoid taking AVrillo solicitors through them!!!!
At the beginning, the service was fine and communication was decent. However, as the sale progressed and there was limited interest, they were initially reluctant to reduce the asking price. Only later, as the contract period was coming to an end, did they start actively looking for buyers.
5/5
GoogleProfessional friendly service from the outset. Our property was valued and put on the market swiftly and Matthew El-hawary alerted us to suitable properties, once we had potential buyers he liased quickly and efficiently and has kept us fully up to date. Let's hope the rest of the move goes as smoothly from here on!
5/5
GoogleDown to earth and easy to talk to and Joanne briggs is great at her job felt at ease the whole time
We love hearing that you found us easy to talk to, Jodie. Keeping things stress-free is exactly what we strive for, and we’ll make sure Joanne knows how much you appreciated her help!
5/5
GoogleDB Roberts were tasked with marketing my property and finding a buyer for it, which they have achieved in a very timely and professional manner. The Sales Negotiator who has looked after my property is Stephanie Lockwood, and I cannot …
Thank you Mark for your wonderful feedback! We’re so pleased Stephanie’s regular updates and professionalism helped make the process easier for you. Your kind words mean a lot to us and we’ll be sure to share them with Stephanie.
5/5
GoogleLewis and everyone else at DB Roberts have been fantastic a house move can be stressful but when you’ve got such fantastic people on the other end off the phone answering any questions you have and helping with the organisation of putting the house for sale setting up viewings to find us a buyer. They have made it so easy for us Thank you
5/5
TrustpilotNicole stiller has been absolutely…
Nicole stiller has been absolutely amazing in helping us to swiftly get a move in date, she has made it so nice and easy and has been so lovely and helpfull, very responsive, professional and so polite. She's a credit to your company
5/5
GoogleDbroberts have been fantastic dealing with my purchase. They have been detailed and communication has been great. Stephanie Lockwood has ensure everything has gone smoothly and offered clear advise on steps to take to complete my purchase. Thanks for all the support. Simon
Thank you for your kind words, Simon! We’ll be sure to pass on your appreciation to Stephanie.
5/5
GoogleGood communication from Lauren. Kept me upto date with any information that I needed to know. Happy with the service. Thanks
Really appreciate the review, Leanne. It’s great to hear Lauren looked after you and kept the information flowing. We'll make sure she sees your kind words.
1/5
Trustpilotabsolute scammers
absolute scammers, homeowners and buyers avoid at all costs. this estate agency takes money on the side from the people who they help buy the properties, they do not convey the higher offers to their clients, instead they would only forward the lower offers and one offer from the person who paid them on the side to secure the property, absolute joke. we had the highest offer on a property and were told that the customer chose somebody who deserved the property more than us even though there offer was lower than ours, poor old owner doesn't even know he got mugged by these scammers and lost a few thousand pounds.
5/5
GoogleLauren was amazing the whole way through. 10/10 all round. Thank you so much!
5/5
TrustpilotEmily Little is very humble,friendly…
Emily Little is very humble,friendly and approachable person and always gave clarity to the queries I had.Still in the process of completion of purchase of our first home and are happy with the services provided.Would recommend.
Thank you for your recommendation and we look forward to assisting you throughout the completion process!
5/5
GoogleI recently had the pleasure of working with DB Roberts to sell my house, and I cannot recommend them highly enough. From the very start, every individual I spoke with was attentive, professional, and genuinely cared about my needs. …
Thank you so much for your wonderful review Pippa. We’re thrilled to hear that Alan, Lewis, Ellis and Nick were able to support you throughout both your selling and buying journey and that everyone made such a great impression. Your kind words mean a lot to the team and we’ll be sure to share your feedback with them.
5/5
TrustpilotBethany has made things very easy
Bethany and the team have made being a landlord pretty straight forward. I dont have you do anything and often i forget im a landlord.
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