Trusted Agent profile · Telford
Verified
★★★★★
730 reviews across 2 platforms
56 Southwater, Telford, TF3 4DE
DB Roberts's office in Telford, at 56 Southwater, is rated 4.8 out of 5 across 730 reviews on two platforms, including 453 Google reviews rated 4.9.
Telford Centre Branch is the flagship DB Roberts office, we are the only estate agency located within Telford Shopping Centre & the sales team and mortgage advisor are always at hand to help.
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
GoogleTia has always been very welcoming and professional in communication. Whenever there are updates or queries, Tia has kept me informed at all times.
Thank you for your lovely feedback! We’re so pleased to hear that Tia has made you feel welcome and kept communication clear throughout. We’ll be sure to pass your kind words on to her!
5/5
GoogleSteph at DB roberts has been wonderful. Proactive, very polite, organised and lovely to deal with, as all of the colleagues at DB Roberts.
Thank you, Liam! We really appreciate your kind words and will be sure to pass your feedback on to Stephanie. She’ll be delighted to hear this!
4/5
GoogleGood team of agents who follow up viewing feedback quickly with constructive comments. Little more attention to photos when uploading to website was needed and perhaps more updates about proactive actions the agency does but when contacted for updates about mail shots to interested people was reassured they were sent out regularly.
Thank you for your valuable feedback! We’re pleased to hear that our team has been responsive and provided constructive feedback following viewings. We also appreciate your suggestions regarding photos and updates on marketing and have passed your comments onto our management team.
5/5
GoogleWe have worked with Lewis over the last couple of weeks and his proactive contact and immediate responses has made the process so much easier and better for us. Kudos Lewis, keep up the good work!
5/5
GoogleMartin was highly professional
Thank you, Lucy. We’re delighted to hear Martin provided a professional service. We’ll be sure to pass on your kind words.
5/5
GoogleWe had one of their estate agents Stephanie show us around the house we have recently had an offer accepted on, nothing was too much trouble and she was very knowledgable on the property, has made it very easy so far and would definitely recommend going with DB Robert’s in the future.
Thank you, Nathan. We’re thrilled Stephanie made your viewing experience easy and informative. Congratulations on your offer and thanks for recommending DB Roberts!
5/5
GoogleThe whole experience of buying my new home has been fantastic. Stephanie and Nick have been great making the whole process as smooth as possible. Thanks guys!
Thank you, Francis! We love hearing that our team made a difference. All the best in your new place!
5/5
GoogleEasy process to go through, no question is a stupid one when first selling your property. Very friendly!
Thank you for your kind words. I'm glad we could make the process easy and support you every step of the way. Wishing you all the best!
5/5
GoogleGreat experience! Stephany was so kind calling me in last minutes of her job hours to let me know about sellers positive decision. And Lewis patently explained us all purchasing details. Highly recommend that branch!
5/5
GoogleWe used DB Roberts to sell our house within Arleston and are very happy with the level of service that they provided, as we were moving away from the area, they continued to provide viewings to those interested in the property as we could …
Thank you for sharing this, Edward! We’re delighted the team could make your selling experience smooth and supportive, even from a distance. It’s wonderful to hear you felt well looked after throughout the process and we’d be thrilled to assist you again in the future!
5/5
GoogleAll the staff were very pleasant and helpful
Thank you for your lovely review, Gillian. We're delighted to hear that you found the whole team pleasant and helpful. … More
5/5
TrustpilotNeeded something urgent and Bethany was…
Needed something urgent and Bethany was very understanding and helpful. Excellent customer service.
5/5
GoogleStaff very helpful from my first enquiry. Staff member Stephanie Lockwood dealt with my enquiries and guided me through all I needed to know and do. She was courteous and very efficient at all times and answered my numerous questions honestly and efficiently.
Thank you Sylvia for your lovely review. We’re so pleased to hear that Stephanie provided such helpful support throughout your enquiries. Your kind words mean a lot and we’ll be sure to share them with her and the Telford team.
5/5
GoogleWould like to thank all members of staff at D B Roberts everyone I spoke to when I called were all extremely helpful and friendly and made the whole process an enjoyable experience. Would definitely recommend them to everyone there service is exceptional
Thank you Paul for your fantastic review. We’re delighted to hear that our Telford team made the whole process enjoyable and that you found everyone so helpful and friendly. Your recommendation means a lot to us and we really appreciate your kind words!
5/5
GoogleWe recently sold our property with DB Roberts Telford and would highly recommend them, a special thanks to Lewis & Ellis who guided us throughout the process.
5/5
GoogleSteph has been so helpful with the process of buying my first home, answering any questions I’ve had and getting back to me quickly with any queries!
5/5
GoogleWe found D B Roberts very helpful with both selling and keeping us up to date with our purchase options. We have of late been dealing with Miah who had time and energy to see our sale over the line with a satisfactory price achieved after a low offer.
Thank you for taking the time to leave us a review Paul. We’re so pleased you’re happy with the result and the support you received from Miah and the team. Your kind words mean a lot to us and we wish you the very best moving forward.
5/5
GoogleThanks again to everyone at DB Roberts who were very supportive in getting our property sale over the line. All of the staff are very professional, helpful, always call back when they promise to. Whether buying or selling you are always our go to agent! Thanks, Jamie and Loren
Thank you so much, Jamie and Loren. We’re delighted to hear our team provided the support and professionalism you needed to get your sale over the line. It means a lot to be your go-to agents for buying and selling. We look forward to working with you again in the future!
5/5
GoogleWe could not be happier with DB Roberts. Especially Sue, who has been so, so helpful right from the start. Smooth transaction, lots of communication and help. …
5/5
GoogleStephanie was very informative and very knowledgeable she was a pleasure to chat to and helped us get the best deal. Thanks Stephanie
5/5
TrustpilotTia - great
Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.
Thank you for taking the time to share your experience with Tia!
5/5
GoogleStephanie at DBRoberts had been an amazing help, communication has been second to none and has worked hard to ensure we got our house sold, so thank you!
Thanks, Thomas! We’re happy Stephanie was able to provide the support you needed to get your house sold. All the best with your move!
5/5
GoogleYeay! We have completed the sale of our property today & we wanted to sing the praises of DB Roberts!! In particular, both Lisa in lettings who supported us as landlords & Sue who progresses a sale once an offer has been accepted. Without …
Thank you for your wonderful feedback Lynda. We’re thrilled to hear that Lisa and Sue were able to support you so well throughout the process and that it helped everything run smoothly. Your kind words mean a lot and we’ll be making sure Sue and Lisa see them! We’re delighted to continue supporting you as landlords in the future.
5/5
GoogleVery helpful and efficient!
Thank you for your feedback! We are glad our team could provide a helpful and efficient service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
DB Roberts's Telford office has 730 reviews across two platforms: 453 on Google, 277 on Trustpilot (across the whole business).
DB Roberts Telford is rated 4.8 out of 5 across all 730 reviews, and 4.9 out of 5 on Google from 453 reviews.
DB Roberts Telford, 56 Southwater, Telford, TF3 4DE.
