5/5
Helpful polite like its was in good days !!!! As you know we dont get good service like it was years ago..Paticularly big thank to Ashleigh!!
Trusted Agent profile · Telford
★★★★★
397 reviews across 1 platform
25 Church Street, Wellington, Telford, TF1 1DG
Coleman Estates's office in Telford, at 25 Church Street, is rated 4.8 out of 5 across 397 reviews on 1 platform, including 397 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Coleman Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Telford office, from every platform, shown as written. First names only.
5/5
Helpful polite like its was in good days !!!! As you know we dont get good service like it was years ago..Paticularly big thank to Ashleigh!!
5/5
Ellie at Coleman Estates has been very responsive and professional. Having dealt with several estate agents in the area, this was a pleasant surprise!
5/5
Colemans really helped me and my daughters so much with a house nice, Joanne Godwin especially was a super star, the whole of the moving process was hard work and stressful and Joanne literally did all she could to make it as easy as possible, for thinking of properties for me, to helping with referencing to helping arrange key collection, amazing communication and really professional. A true super star
Thank you so much for your lovely review Zoe, we are so happy that you love your new home and Joanne is over the moon with your kind feedback! Best wishes, Kate
5/5
We had first class service from this Estate Agents from putting the house on the market to day of sale. This was all done with the hurdles created by COVID restrictions, and us being in another country for long periods. Thank you to Joanna, Max, Danielle, Georgia and Phil. You are a great team.PositiveResponsiveness, Quality, Professionalism, Value
Hello Mr Brialey, Thank you for your review, appreciate the kind words. Hope the sun and sangria is treating you well in Espana! Max
5/5
Selling a house through Colemans, from start to finish, they were ultra professional. We had a variety of other valuations, but the detail, promptness and professional finish, from in person interactions to paperwork, really swayed us to sell with Coleman. Joanna and Dawn in particular were so helpful, nothing was too much trouble and they were so positive and reassuring during a stressful time! It was our first house sale, but I was patronised, which I had been by other estate agents, and I always felt comfortable to ask the ‘silly’ questions. The photographer was super professional and sensitive to what we wanted to highlight in the property. We had 15+ viewings within a matter of weeks. Each time a viewing was requested, they were booked in super quickly. Colemans always offered to do the viewing for us and I trusted them to enter and show my home. We accepted a good offer from a first time buyer within 6 weeks of being on the market. At this time, the market was very slow, many properties at a similar price point had been advertised for over 6 months, because of this, we were advised by other agents to market the house at a lower price, but the offer we accepted through Colemans exceeded the other estate agents original starting price. Safe to say we were very happy with the service and couldn’t recommend them enough. Will certainly be returning in the future. Thank you!
Thank you for your kind and indepth review Miss Farthing, it's much appreciated and the team thank you for your lovely words. Max Coleman
5/5
Recently met the team at Coleman Estates as we were looking for our first investment property. What can I say? A great team who really care about the customer, for a first timer like me who is new to Buy to Let and Renting, they really understood the situation and communicated well on how to best set up the rental, what to avoid and which areas to invest in etc. Max was an absolute star, outlined our budget and requirements and the stock he showed us around were exactly what we were looking for. We’re now currently in the process of purchasing our first BTL. Great team, friendly, responsive and caring!
5/5
I recently sold my house through Coleman estates and I could not recommend them enough, outstanding service. They kept me informed at all times with professional, attentive, friendly service and went above what I expected. I had three valuations and they really stood out to me in terms of local knowledge, understanding my needs and explaining the selling process to me clearly and concisely. I can’t thank them enough for taking the stress out of my hands and providing such an excellent and personable service. I will recommend and use again. Thank you Max, Jo and Dawn.
5/5
Coleman Estates was helpful and efficient, especially with such a wonderful people. My agent Joanne was very helpful. All of my questions were answered quickly via emails and she got the job done! Thank you Joanne
Hi Rattan, Thank you for your review higlhighting Joanne's service and our swift communication. We hope you're enjoying your new home! Max Coleman
5/5
I am very pleased to have chosen Coleman Estates to help with the purchase of our new home. The process was not only smooth, but very pleasant and my queries were handled professionally at all time. I am particularly please with the customer service and care I have received from Dawn and Jo at the agency. Thank you for caring and for offering a great customer service.
5/5
Recently rented out my property using Coleman estates, very polite and friendly service. Joanne and Ashleigh were really helpful.
5/5
Rented a property through colemans and then landlord finances changed and we had to look for a new house they were really helpful with the whole process and were always on the other end of email if I ever needed assistant. Special thank you to Kate who I have been dealing with mostly professional all the way through thank you.
Thanks for your review Matthew, very kind - we like to look after our tenants at Coleman Estates, if you ever need anything in the future, please do not hesitate to contact us.
5/5
I’m really happy with the service provided. I have mostly dealt with Joanne Godwin who has been very helpful and always responded to any questions I’ve had quickly. I would definitely recommend.
Hi Nathan, thank you so much for taking the time to leave a review - Joanne really is excellent and is very happy to receive your feedback! All the best, Kate
5/5
Professional from first contact. Took over management of my property having been left in the lurch following the sudden cease of business of my previous agent. Colemans quickly stepped in, organised all the necessary legal requirements, and have made the upheaval for both my tenant and I as painless as possible. Colemans are exactly what good letting agents should be. Staff are always happy to answer any questions and are prompt and well informed in their responses. Would recommend without hesitation.
Hi Linzi, thank you so much for leaving us such a fantastic review - we love what we do and it is always a pleasure! All the best, Kate
5/5
Wonderful service from the team at Colemans. They sold my house within a week and kept in touch throughout the whole process. Couldn't fault them especially Dawn. who went above and beyond to get some repairs sorted for me before exchange I'm very grateful for everything Colemans did for me and I can't recommend Colemans highly enough. If you want a professional, knowledgeable. friendly and efficient Estate Agents then I would not look anywhere else
5/5
We are so grateful to Coleman's and particularly Joanna who helped us sell our home and move in to a house we absolutely love. Any concerns we had, Joanna was on the phone finding out what was happening and moving the process along!
5/5
Sale completed within a 2 months, The agent who attended the viewings with potential buyers was very professional. Dawn and all the staff in the office were fantastic, sale completed quickly due their professional approach.
5/5
We've been letting our 2 properties through Coleman's for over 10 years and always received excellent service. This time Kate and her team went above and beyond. Tenant needed to surrender his AST early. First time this has happened to us. Under difficult circumstances and at very short notice, Jo, Max G and Jodie were able to negotiate the terms of early surrender, get the property back to a good condition and secure a new tenant within a week of the property being vacated. A fair outcome was achieved for all. Absolutely first class.
5/5
Alice and the team at Coleman’s have gone above and beyond, perfect customer service. Always pleasant and really good communication, supportive through challenges faced.
Thank you for your review Mr. Parkes, I'm glad that we were able to provide you with an excellent standard of service and we appreciate your kind words. Max Coleman
5/5
Dawn at Coleman Estates is just super we purchased via Colemans and Dawn was so easy to deal with always kept in touch and always returned calls. I would use Colemans if we ever sell our house. Thanks again Dawn and all at ColemansPositiveResponsiveness, Quality, Professionalism, Value
Hi Danielle, Thank you for your review - It's nice to have a public page that backs up the promises we make to potential clients with respect to communication and returning phone calls / emails promptly. We pride ourselves on swift, efficient and clear communication - it's pivotal to making the process of buying and selling as stress free as possible! Max Coleman
5/5
From the initial phone call right through to completion Linzie looked after the sale of my house with outstanding care and professionalism. If you want an estate agents who will go the extra mile, I can't recommend Colemans enough! I'd give them 6 stars out of 5 if google reviews would let me!
Thanks for the review Sarah - it really makes our staff's day to see such kind words left for them! Hope you're enjoying your new home, Max
5/5
It has been 4 years Coleman estates was taking the best possible care of me. Such a great team that never let's you down, always helps and, in my own experience, very understanding and supportive. I have never had this care before of any letting agencies! The team is more like a family, they are professional, but very friendly, too. I wish all if you, the diamond bunch of people, the very best!!! Jurgita
5/5
Brilliant service, Phil is fantastic. Would recommend using Coleman’s. Nothing is too much trouble and will definitely use them in the future when buying/selling.
Hi Sarah, thank you so much for taking the time to leave us such a lovely review - Phil is so pleased to receive such a lovely mention! We hope you are enjoying your new home :) All the best, Kate
5/5
Very easy and friendly experience. Alice has been lovely to work with. I've felt comfortable the entire process and well-guided by Alice, as well as reassured that she will help me out in a timely and polite manner as and when needed (not always easy to find in other places!) Thank you, I'm really happy with my new home.
5/5
Really lovely company to rent from, Joanne was great at helping me with some issues I had with no trouble at all, really helpful customer service.
Hi Amy, Thank you so much for your kind review, Joanne is very happy to hear of your experience and loves helping people move to their new home. All the best, Kate
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Yes. In The Trusted Agent 2026 awards: Coleman Estates, Telford won Trusted Agent.