DB Roberts Telford and Wrekin reviews

★★★★★ 5/5

Google

Stephanie has been brilliant, efficient, friendly, and incredibly helpful. Communication has been excellent throughout, quick to respond and claims everything clearly, she’s been an absolute pleasure to deal with. Highly recommended!

Kirsty · 15 January 2026

★★★★★ 5/5

Trustpilot

Forever home secured with DB Roberts and Sue

Sue was great from start to finish. The purchase of our dream home was elongated due to an extensive chain but Sue kept us up to date and chased updates when needed. We are now in our forever home and couldn’t be happier.

Dan · 20 September 2025

★★★★★ 5/5

Trustpilot

We have recently started working with…

We have recently started working with DB Roberts. They now manage our rental property and I must say they have been very professional from the start. Very efficient and sort everything out!! Will definitely be using them again in the future!

Ricky · 28 February 2026

★★★★★ 5/5

Trustpilot

Our Transaction has been organised, controlled, & informed throughout.

Lisa and the team were able to arrange for us to view within less than 12 hours, got our property on the market in 24 hours, agreed a sale in 5 working days and negotiated our onwards purchase within 1 Day. We have had support obtaining a mortgage and have been referred to a conveyancing firm who have completed initial paperwork immediately. As far as selling and buying a property goes, we couldn't have had a better experience. Communication throughout has helped manage our expectations and reduced stress. Strongly recommend using DB Roberts. Hopefully our sale and purchase continues to progress as smoothly.

Joe · 29 April 2024

★★★★★ 5/5

Trustpilot

Great team work!

We have now been dealing with DBRoberts for about 7 years. Selling, buying - but mainly trusting them to help & support us with our rental properties. We can not rate them highly enough. Lisa is our ‘go to’ & she is supported by a great team of friendly, helpful, supportive, professional & knowledgable people.Most recently, we needed help & support in finding a new tenant as our current one had been successful in buying her own home. DBRoberts had found her for us in 2020 & she was a joy, so when she moved on we turned once more to DBR without hesitation. This time, my contact was Tia - & what a great job she has done. She has supported, guided & advised us through the whole process & kept us informed at every step. She has been a delight to deal with & a great part of the team. Once again, the team have found us what we think will be great tenants who will be moving in very soon with the minimum of delay so that there is hardly any break between our tenants - just enough time for our property to be inspected & any small jobs it needs doing to keep it in A1 condition. In this part of the process, we were supported very well by Alison, who we have come to trust as a good judge of character - & Lisa is always there as a guiding hand who oversees the whole thing.We feel confident that our new tenants will work out well - but we also know that if we have any problems or issues at all, once again, DBR will be there to help & support us through whatever it is. We also appreciate that they will be there to help our tenants too & we hope that they have felt supported, well advised & helped by DBR too. We like to think we are a team working together so that all concerned have a good experience. For us, we believe that DBR certainly achieve that.

David · 25 April 2024

★★★★★ 5/5

Trustpilot

Straight forward and friendly

Nicole and the team at DB Roberts are always super friendly and approachable, and have been right from the start.Everything has been straightforward and hassle free as tenants, it's easy to get a hold of them when you need to and communication is a breeze.

Kym · 15 June 2024

★★★★★ 5/5

Google

Great experience with DB Robert Estate Agent! They were friendly, professional, and really helpful throughout the whole process. Made buying my home easy and stress-free. Highly recommend!

Safehome · 10 June 2026

★★★★★ 5/5

Trustpilot

Exceptional Service and Smooth Sales Process

I recently had the pleasure of engaging with DB Roberts for the sale of my house, and I couldn't be more impressed with the service I received. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction.One standout individual who deserves special recognition is Jessica. Her exceptional customer service and account managing skills truly made all the difference. Jessica went above and beyond to ensure a fast and smooth sales process. Her attention to detail, proactive communication, and willingness to address any concerns or questions promptly were truly commendable. She took the time to understand my needs and preferences, and she worked tirelessly to meet them every step of the way.Throughout the entire process, Jessica exhibited a high level of professionalism and dedication. She was always accessible and responsive, providing regular updates and guidance to ensure everything progressed smoothly. Her knowledge of the market and expertise in sales negotiation were evident, and I felt confident knowing she was representing my interests.Thanks to Jessica and the team at DB Roberts, what could have been a stressful experience turned out to be surprisingly seamless and hassle-free. Their commitment to excellence and personalized approach set them apart from other agencies I've worked with in the past.In conclusion, I wholeheartedly recommend DB Roberts to anyone looking to buy or sell a property. And to anyone fortunate enough to work with Jessica, you can rest assured that you're in capable hands. Her dedication, professionalism, and exceptional customer service truly make her a valuable asset to the team.

Daryl · 16 April 2024

★★★★★ 5/5

Google

Excellent service, talked us through the whole process step by step, a big help. Helped us understand the market and how to move forward Martin went above and beyond 5 stars.

Gareth · 1 January 2026

★★★★★ 5/5

Trustpilot

professional service

Always a professional service provided by Lisa, Nicole and the team there.

Graham · 29 May 2026

★★★★★ 5/5

Trustpilot

Nicole and the whole team were an…

Nicole and the whole team were an amazing help throughout the whole process from beginning to end, great customer service skills from the whole team. Very helpful and informative of the whole process. The first time I’ve dealt with D B Robert’s, but would definitely recommend to landlords and tenants alike a great team of people

Lauk · 24 June 2026

★★★★★ 5/5

Google

Fab service from Tia at DB Roberts, from the viewing to negotiating and agreeing a sale. Thank you so much! :)

Georgina · 10 July 2026

★★★★★ 4/5

Trustpilot

Friendly service

Emily Little was always friendly during interactions. I fed back that second viewings would benefit from additional time allocated to allow for measurements and a more in-depth look of the property, which she took on board and offered to arrange another extended viewing. She was compassionate when I shared how I found price negotiations on properties stressful and did not push me into making an offer until I was ready to do so. When I asked for additional information on the loft space on a property I viewed, photos were taken and sent to me promptly. Overall, I would recommend Emily as an estate agent.

Nicola · 12 March 2024

★★★★★ 5/5

Google

Sue was very helpful and kept in touch with me

Mer · 1 September 2025

★★★★★ 5/5

Trustpilot

A special thanks to Katie!

Five years ago I sold my property with DB Roberts, having been happy with the service, I invited them to carry out an appraisal on our next home. Surprisingly, they remembered me from all those years ago, which I thought was a really nice, personal touch. I found Katie Dennant to be incredibly professional and knowledgeable, and in addition to this, she squeezed us into her super busy diary last minute to suit us.Another special mention and our personal thanks to Katie, who was the only agent, out of four other competitors, to pick up on a particular stipulation associated with our house, which meant we could not put our property on the market this year. Katie’s awareness and scrutiny surrounding this particular stipulation avoided multiple parties wasting time and funds. We were really most grateful for this. While we cannot put our house onto the market this year, we shall certainly be back in touch with her when we are in a position to do. Big thanks to Katie!

Rose · 8 March 2024

★★★★★ 5/5

Google

Easy to deal with and excellent communication

Chelsie · 3 October 2026

★★★★★ 5/5

Google

Very professional service! Very efficient and friendly staff. Highly recommended.

Anthony · 10 September 2026

★★★★★ 5/5

Google

Very supporting team, positive experience from the start. Fully recommended.

Eleanor · 10 September 2026

★★★★★ 5/5

Trustpilot

From valuation to listing (so far) Dan

From valuation to listing (so far) Dan, Gary, Alex have all been wonderful. Such a lovely friendly team. Gary is a hoot! I was nervous having somebody come and photograph the house as it is a personal project but Gary put me at ease and had me in stitches within seconds of opening the door. Thank you for what you have done so far. Now all we have to do is sell it!! 😘🙏🏼😆👌🏼

Customer · 25 May 2024

★★★★★ 5/5

Google

Vey kind and supportive Team

Boryana · 6 October 2026

★★★★★ 5/5

Trustpilot

Excellent Company to rent with

An excellent company to rent with. Our property manager Bethany and letting agent Tia have both been amazing and made the whole process smooth and not stressful. They are both always at the end of the phone/an email with any queries we may have and keep regular communication. The staff are also lovely, friendly and very helpful. I would highly recommend DB Roberts as a company to let with.

Maria · 19 February 2026

★★★★★ 5/5

Google

Very professional and helpful I would highly recommend!

Carly · 12 September 2026

★★★★★ 5/5

Trustpilot

Absolutely amazing!!

Absolutely amazing!!My experience was great, the agent who took care of my enquiries was very assertive and articulate. DB Roberts were on point and certainly no time wasters. Special thanks to Tia Scott

VANVORSH · 24 September 2024

★★★★★ 5/5

Trustpilot

I am pleased with the service given…

First of all I would like to say this is regarding Nicole who is the staff at DB Roberts. She is a very nice lady very polite very sweet. She listened to me. She helped me in everything she could and I am quite pleased with the way she handled our conversation really well therefore I give her full marks she’s a great lady bless her.

Bahadur · 25 February 2026