Jackson Stops Teddington reviews

★★★★★ 5/5

Google

Francesca is very helpful, efficient, professional, and friendly. She handled all matters quickly and everything I needed was no problem. I highly recommend her.

Fontaine · 18 June 2021

★★★★★ 5/5

Google

Dealt with Tom and Jade in the Lettings Team. Extremely professional and efficient service with all communication and transactions. 5 stars in every respect. Highly recommended. Thank you.

Miles · 18 June 2020

★★★★★ 5/5

Google

Jackson-Stops Teddington is a competent and professional letting agency. Very pleased with the efficient, prompt and friendly staff, in particular, Francesca , who is kind and very professional.

Reena · 18 June 2020

★★★★★ 5/5

Google

Great experience! After dealing with other agencies, Jackson-Stops Richmond was a breath of fresh air. Jon and Edward were patient, professional and we felt that our needs mattered to them. Highly recommended!

Andrei · 19 June 2018

★★★★★ 5/5

Google

No problems experienced, communication was better than expected. As moves go it was pretty pain free. Recommend them for anyone considering for sure.

Lee · 18 June 2023

★★★★★ 5/5

Google

I called the team at Jackson’s for some advice and found Alex and Lara to be very friendly and supportive. I would highly recommend them to anyone looking for a good local agent

Daniel · 18 June 2022

★★★★★ 5/5

Google

Very satisfied, well communication and service, specially really happy with Chloe. Well done guys

Mustafa · 19 January 2024

★★★★★ 5/5

Trustpilot

The big move!

This was my first time moving out from home so it was a momentous occasion for all involved. Our estate agent, Jon Sowton, was excellent and made sure everything ran smoothly and has kept in regular contact since to make sure we are ok. Everyone that myself or my mate have been in contact with at Jackson-Stops has been really helpful and professional. I would recommend this company to anyone looking to rent or buy properties in the South-West of London. Jolly good show!

Jimmy · 31 January 2018

★★★★★ 1/5

Trustpilot

Extremely rude and unproffessional

My flat mate and I recently booked second viewings on two rental properties with Jackson-Stops & Staff. The first was booked for 12pm and the second for 12.30. Whilst on route we got stuck in traffic and I immediately called the office to tell them we would be around 10 minutes late. A few minutes later I was called by Liz (a Saturday assistant) who was due to be showing us around. She was extremely rude despite me apologising for the delay. I suggested that if we were too late we could skip the first viewing and go straight to the second as this was the property which we preferred. Liz told me that she 'didn't understand my logic'. She also informed me that she was so cold that she simply couldn't wait outside so she had already gone in. We arrived at the property a few minutes later (around 12.10) and she said we could have an extremely quick look. The entire time she was talking about how she had other viewings to get to. We left and she then informed us that she had not brought her car or the keys for the second property so we would need to walk for 10 minutes back to the office - this was cutting in to our viewing times but she claimed that the fact that we were in a rush was entirely our fault! She suggested that we walk to the property whilst she drove, but I pointed out that this would clearly take even longer and she agreed to let us in the car. As my friend went to get in the front seat she told her to sit in the back as she needed to put her paperwork there - she proceeded to lay two sheets of paper on the front seat. As we drove she repeatedly spoke about she had to get to another customers viewing in 15 minutes so, again, we would have to look around very quickly. She said that 15 minutes were scheduled per viewing but yet she had to be at the next property 15 minutes after our appointment began! She said the next viewing was for a sales property so it was important that she was on time. We were astounded that she was openly telling us that her next viewing was more important than this one. When we expressed our dissatisfaction she became extremely defensive and argued that she was simply being 'direct'. We were disappointed as we liked the properties but simply couldn't work with this agency. We have seen many properties and never received such bad service. Avoid at all costs!

Alice · 27 January 2018

★★★★★ 4/5

Trustpilot

Efficient and professional estate agents.

They handled the viewings and negotiations professionally and efficiently. Kept us informed at every stage and helped get the sale through very quickly against a very tight deadline.

Margo · 22 December 2022

★★★★★ 5/5

Google

I have worked with Jackson Stops for the past 5 years. They look after our property portfolio and I have found Mark Birch and Louise Stent / all the team to be efficient, professional and for looking after the properties - getting the best tenants - fantastic which is why I am happy to rate them 5 stars. I would be happy to recommend them to anyone looking for their services.

Ian · 18 June 2021

★★★★★ 5/5

Trustpilot

First Class Service

From start to the finish the service we received was first class. Would 100% recommend Jackson-Stops and Ed Russell.

Graham · 7 September 2023

★★★★★ 5/5

Trustpilot

Loren

Loren at Jackson - Stops has been great. Always attentive and prompt in her responses and service

Stephen · 25 October 2023

★★★★★ 5/5

Trustpilot

Just completed our sale

Just completed our sale. Very impressed by the professionalism of Karl throughout the sale process. Always available, would highly recommend him to any vendors.Victoria Road Formby.

John · 8 February 2023

★★★★★ 1/5

Trustpilot

Unprofessional Conduct

This is a complaint with a solid foundation. My partner and I wasted over a week negotiating to rent a property and the Associate Director with whom we were dealing with, never once returned our calls or called back when he said he would.We spent over 6 hours travelling to and from where we live to do viewings and on the final viewing we even took my step - daughter and step son to show them this is where we are going to live!The Associate Director told us on our final call with him he would call us back by the end of the day (Friday 10thFebruary or Monday morning 13th Feb) When we didn't hear from him, my partner called the office and was told, he is out of the office for a week on holiday! So he had no intention of calling back, this is so unporfessional and for this reason it is indivduals like this, that get estate agents a bad name!

Les · 16 February 2017

★★★★★ 5/5

Google

I would gladly share my positive experience working with them. I liked everything, especially the professionalism and responsiveness of the managers. They did an excellent job, were very courteous, and always ready to help with any questions. We have nothing but good impressions from our collaboration with this agency.

Alexandr · 21 October 2023

★★★★★ 5/5

Trustpilot

What an amazing team at Jackson-Stops…

What an amazing team at Jackson-Stops in Dorking. I can highly recommend them if you are selling a property. Nothing was too much trouble and they were all very understanding as we were selling our mothers house. Thanks all !

MrsP · 8 February 2021

★★★★★ 5/5

Google

I have let my property for several years with JS Teddington. I have always found their service to be excellent. They are well informed and can help with all aspects of managing the property. For me, they have made the letting process as easy as it could be.

James · 19 June 2016

★★★★★ 5/5

Google

Finally an estate agent that actually really understands the market they are operating in and listens to their client!! Brilliant service from the lettings team at JSS - efficient, responsive, polite, knowledgeable, speedy, accommodating and personable. Seriously, don't bother going to any other agent in the area.

Chiara · 19 June 2017

★★★★★ 5/5

Trustpilot

An excellent service!

Jackson-Stops Chipping Campden provide a very professional and friendly service. The team kept me informed and update throughout the whole process. I had many questions which were always answered and any next steps clearly explained. An excellent overall service!

Esme · 7 March 2021

★★★★★ 5/5

Trustpilot

Jackson Stops, first class execution …

Jackson Stops aimed high on the valuation and delivered. Very determined / hands-on approach. Attracted a lot of interest and numerous visits. Well done to the Bridport & Dorchester team!

Julian · 4 August 2022

★★★★★ 1/5

Trustpilot

Very poor communication & of-the-scale…

Very poor communication & of-the-scale valuations, their aggressive approach sticks out like a sore thumb. Use them at your peril but if you’re selling it means you will be on the market for a long long time.

Gabby · 6 July 2021

★★★★★ 5/5

Google

Jackson-Stops & Staff are a very professional and friendly bunch - Mark in the rental department and Robert in the Sales department showed competence and compassion at all times - I would highly recommend this business if you are looking for a personable and dedicated service.

Gaynor · 19 June 2017

★★★★★ 5/5

Google

Charlie was professional and attentive in helping with our search for a rental property.

Laura · 18 June 2022