Chase Buchanan Teddington reviews

★★★★★ 5/5

Google

As first time renters Ayeesha was extremely helpful throughout the whole process and she made us feel like no question was a stupid question which made us feel supported and heard.

Jéssica · 15 January 2025

★★★★★ 5/5

Google

A big thank you to Leanne for her patience, professionalism and good humour, and to Joel too, for his friendly, positive and professional approach in securing tenants. The whole experience thus far, has been a pleasure.

Cheerise · 4 November 2024

★★★★★ 5/5

Trustpilot

I’ve worked with Mike Peacock and his…

I've had the pleasure of collaborating with Mike Peacock and his team for several years. Mike's industry expertise is unmatched, and the services provided by his team stand out as superior to all other local agents. I exclusively choose Chase and wholeheartedly recommend them to all my friends and family.

Liam · 29 February 2024

★★★★★ 5/5

Google

From start to finish, Adele has been supportive, knowledgeable and compassionate. She helped us with our search and throughout the entire buying process; we are really grateful to have had her helping us and keeping us updated - a true, friendly professional - we would recommend her to anyone! Thank you, Adele!

Alice · 14 January 2024

★★★★★ 5/5

Google

We eventually moved in July (2020) almost 9 months after our offer was accept. Throughout this period the highly experienced Team at Milestone Teddington were professional, committed and tenacious. Despite the COVID lockdown they continued to move the transaction forward ensuring all parties in the chain we well informed and on-board. In particular Lucy worked tirelessly, never losing sight of the key issues whilst always maintaining her sense of humour. Thank you Peter & HelenPositiveResponsiveness, Quality, Professionalism

Peter · 13 June 2021

★★★★★ 5/5

Google

Ayesha was brilliant with helping me securing my property I would recommend her to anyone looking for a rental. She’s very helpful and is always trying to help you!

Raiyan · 4 February 2025

★★★★★ 5/5

Google

Chase Buchanan have been the epitome of a 5-star service. I have recently dealt with another large letting agent who were cold and more importantly, very unhelpful throughout my tenancy. Every person I have spoken with at Chase Buchanan has …

Tara · 16 February 2026

★★★★★ 5/5

Trustpilot

Impressive Service

"I recently had the pleasure of doing business with Chase Buchanan, and I must say, their services were top-notch! From the initial consultation to the final walk-through, their team was professional, courteous, and attentive to every detail.Their expertise in property management and rental services is impressive, and they made the entire process seamless and stress-free.I particularly appreciated the lettings negotiator for the prompt communication, flexible scheduling and reliability.Overall, I'm thoroughly satisfied with the services provided by Chase Buchanan and would highly recommend them to anyone seeking reliable and efficient housing solutions.Rating: 5/5 stars

Chibuike · 23 December 2024

★★★★★ 5/5

Trustpilot

Great and speedy service!

We have had to move house very quickly and Chase were absolutely amazing with helping us getting the right home and very quickly with such short notice. A big thanks to Lorenc who made the process so easy and stress free. Forever grateful and would highly recommend.

Usha · 19 April 2024

★★★★★ 5/5

Google

Thanks a lot to Joel and the team for helping us rent our flat in Teddington. He was very helpful throughout the entire process and always on hand to answer all our questions quickly. We would highly recommend them if you are looking to rent a property in the area.

Sezgi · 13 February 2024

★★★★★ 5/5

Google

We couldn’t have been happier with our experience of selling our house through Chase Buchanan. Right from the start they were fantastic when we brought forward our launch date at late notice and everything since then has been really seamless. Danielle is so friendly, professional and efficient, it’s been a pleasure working with her and we would absolutely recommend them.

Kathryn · 13 June 2023

★★★★★ 5/5

Trustpilot

A human approach to their customers

It is rare these days to come across customer service that’s genuine and personal. *Adele Basma* from Chase Buchanan in Hampton Hill saved me from losing a £7,500 early repayment charge by surpassing the efforts of solicitors on both sides, and finalising one final query for me right before Christmas, to help me complete on time and within my three month timeline in order to port my mortgage. It truly was a Christmas miracle. Thank you also to Anna Masters. I cannot recommend highly enough. Please consider Chase Buchanan if buying or selling, they offer an unparalleled service.

I.R · 18 December 2024

★★★★★ 5/5

Trustpilot

Smooth transition process

Smooth transition process, Laura was always available and ready to assist or answer any questions I had as a first time rentor. Very happy with my moving process.

Kimya · 11 February 2025

★★★★★ 5/5

Trustpilot

5* Service from Daniel Johns

I can't recommend Daniel Johns at Chase Buchanan, Richmond, enough! He supported us through a very complicated sale of a leasehold flat and made sure the buyers stayed engaged throughout the process.

Trudi · 16 December 2024

★★★★★ 5/5

Trustpilot

Very happy with the service I received…

Very happy with the service I received from the start to finish. I would recommend. I am first time buyer and Kris is very helpful to me and amazing service. Chase Buchanan Sales & Lettings - Hampton Hill. I give five stars 🌟 thanks Kris and all staff 👍🏻

Rama · 29 February 2024

★★★★★ 5/5

Trustpilot

The Teddington team are brilliant

The Teddington team are brilliant. The support and transparency you get from Adele and the team is next to none. They’re willing to work with you and share advice in the most non estate agency way! In an increasingly tough sales market, they got me a buyer with seeming ease. Thank you, highly recommend your service

Clare · 15 September 2023

★★★★★ 5/5

Trustpilot

Alex and the team were professional…

Alex and the team were professional throughout our sell and provided regular updates which in return gave us comfort.We would recommend Chase Buchanan to anyone who is buying or selling their property.

Matt · 10 December 2024

★★★★★ 5/5

Google

I have been impressed with the effective and knowledgeable Milestone team from the moment Ruth and Michael came to give a market appraisal of my home. At the marketing stage all the team were efficient and proactive, handling multiple viewings with minimal disruption and good communication . Milestone quickly found us a buyer and the negotiation process was managed smoothly. From the point where we were under offer we were dealt with by Karen and my interactions with her were always friendly and courteous. I have already recommended Milestone to my friends in the area and would happily use them again in future.

Mfazi · 13 June 2020

★★★★★ 5/5

Google

I’ve been so impressed with my experience of Milestone Teddington. As a first time buyer going through the process on my own, I have received amazing support, communication and reassurance from Lucy Mottershead and the team throughout, leading to a smooth completion. From first contacting Milestone to arrange a viewing, I felt encouraged by how personable and professional Lucy was. She shared in my excitement of finding my new home and made me feel in safe hands. Lucy went out of her way to provide recommendations of mortgage advisors, local surveyors, solicitors and plumbers who I had equally positive experiences of using and have since recommended to others. Thank you again!

Kitty · 13 June 2020

★★★★★ 5/5

Google

Guided through the rental process very expertly by Joel Banza. Helpful and responsive throughout. Same also goes for others I met in the team who were always on hand to deal with queries and organise the process smoothly and efficiently.

Abi · 16 February 2026

★★★★★ 5/5

Trustpilot

Great Service from Conrad in the Isleworth Branch

Amazing.Put my 2 bed property live and within 48 hours I got called up as they had received a fantastic offer and over asking! Can’t be happier with the information and service given from the chaps over at Isleworth, big thank you to Conrad for all the help.

Connor · 8 March 2024

★★★★★ 5/5

Google

We had the pleasure of dealing with Rodney on the purchase of our home. He was very transparent, friendly and at no stage did we feel pressured to make a decision. Chase Buchanan also seemed like the Teddington area experts, so we'd be very happy to use them again in the future.

Eliot · 29 October 2025

★★★★★ 5/5

Trustpilot

Aiden Lynch was amazing from start to finish!

Aiden Lynch was amazing from start to finish. We initially had our house on with another agent but they barely had any viewings and got us 0 offers. Then we listed it with Aiden who got us multiple offers within days! Couldn’t be happier, thanks Aiden & team!

Elliot · 29 February 2024

★★★★★ 1/5

Trustpilot

Harassment

Emailed them once about a flat 1 month ago on Zoopla. Since then, I have been phoned relentlessly. I have called them, emailed them and told them that this is harassment, that they need to delete my phone number and I do not want to be phoned. I am distressed as I am still getting phone calls by them weekly. By law, this is the definition of harassment. I should know, because I'm a solicitor. I have run out of options, therefore I'm writing this review. I don't know what else to do, if this continues I have to report them to the police.

Yasmine · 27 November 2024