Trusted Agent profile · Teddington
★★★★★
756 reviews across 2 platforms
43 High Street, Teddington, TW11 8HB
Chase Buchanan's office in Teddington, at 43 High Street, is rated 4.7 out of 5 across 756 reviews on two platforms, including 342 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Chase Buchanan won in 2026.
The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
GoogleFirst class,from start to finish.Mine was a difficult sale,Ben was very professional ,kept me totally informed and was constant in chasing and bringing sale to completion.most pro active agents ,very supportive,highly recommend. Kathie Duval
5/5
TrustpilotGreat service by Michael in Twickenham
Excellent service by Michael at the Twickenham branch, got us in to view our property quickly and communication when offering was great. Thanks to Michael!
5/5
GoogleJoel has provided excellent service and was really helpful in helping me find my first home
Dear Gavin, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleI purchased my property in Teddington through the local Chase Buchanan. Naj Fox who assisted me in the process was excellent. I was super happy and satisfied with her guidance and support throughout.PositiveQuality
Dear Mandana, We are thrilled that you had a positive experience with our Teddington Team, in particular Naj. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for taking the time to leave us a 5 star review, it is hugely appreciated! Best wishes, Chase Buchanan
5/5
TrustpilotFriendly and efficient
The agent at Chase helped us find a place quickly and efficiently.
Hi Jem, congratulations on your new home and thank you for leaving a positive review. We wish you all the best for 2024!
5/5
TrustpilotGreat concierge team always attentive…
Great concierge team always attentive and very quick in helping solving issues.
Hi Melissa, thank you for sharing your experience with our concierge team. It's lovely to hear that you found them attentive and quick to resolve any issues. Please feel free to get in touch again if you need any help. Best wishes!
5/5
TrustpilotProfessional and responsive
I was very satisfied with the professional and responsive approach taken by Chase Buchanan, in particular Daniel Johns & Danny Hicks.
5/5
GoogleVery efficient and friendly staff. Most pleased with the service provided.
Hi Tim, Thank you for taking the time to write a review, we are so happy you are pleased with our service! Best Wishes Chase Buchanan
5/5
TrustpilotGreat service from Lorenc and the…
Great service from Lorenc and the letting team in Twickenham
Hi Gilman, thanks for your positive feedback for Lorenc and the team. Let us know if you need anything else!
5/5
TrustpilotExcellent experience with Joel from…
Excellent experience with Joel from Teddington from start to finish!
Hi Chris, thank you for leaving a review for Joel and the Teddington office. It's great to hear you had an amazing experience with them. Wishing you all the best!
5/5
TrustpilotScott at Chase Buchanan Letting was…
Scott at Chase Buchanan Letting was fantastic to work with. Friendly, listening and efficient. This service comes highly recommended.
4/5
TrustpilotGood Service
It is satisfactory service for what CB offer.
5/5
TrustpilotProfessional and helpful throughout
The team at the Twickenham branch, particularly Myles and Tim, were very helpful throughout the process of selling our property.Would use again.
5/5
TrustpilotVery nice and responsive team
Very nice and responsive team. Stuart and Gemma have been helpful all along the process. Thank you for this beautiful apartment.
5/5
GoogleJoel provided me with an amazing service and all around great experience, top man.
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. Your support means a lot. Kindest regards, Chase Buchanan
5/5
TrustpilotAbove and beyond professionalism
Above and beyond professionalism. Very helpful
Hi Derrick, we're happy to read that you had a great experience with the team. Please do get back in touch should you need anything else!
5/5
GoogleFabulous firm. All staff are incredibly professional and very easy to get on with. They listed my house on Thursday and I had 2 full price offers by Monday morning. Totally delighted. Would recommend 100%
Dear Jules, Thank you for this wonderful review - we also really appreciate your recommendation. Please let us know if there is anything else we can do for you in future. Kind regards Chase Buchanan
5/5
TrustpilotRental department very good!
CB Twickenham have been very good and efficient in getting us and helping us through the process of renting a house in Twickenham. I always get quick responses to my queries and the team I have met so far are all very friendly and helpful......I would recommend them if you are looking to rent in Twickenham.
5/5
GoogleChase were consistently friendly, professional, available, and reliable. Highly recommend them if you are looking to let property in the area.
Dear Neil, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! We really appreciate your kind words and recommendation. Thank you! Kind regards, Chase Buchanan
1/5
TrustpilotVERY POOR AT ISLEWORTH BRANCH
This is in regards to the conduct of the sales manager, Ricky at the Isleworth branch -
5/5
GoogleExcellent service received from the lettings team Jenna and Lianne, highly recommended! Great communication, professional and very friendly! Thank you!
Dear Millie, Thank you for your lovely review for Lianne and Jenna , they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
4/5
TrustpilotExtremely helpful made the process…
Extremely helpful made the process smooth
Hi there, thank you for sharing your experience with us and we're happy to hear everything went smoothly. If you need anything in the future, please feel free to reach out.
5/5
TrustpilotThe team were super helpful in letting…
The team were super helpful in letting my property.
Hi Lucy, thank you for sharing and choosing us to let out your property. Feel free to contact the team if you need anything else. Best wishes!
5/5
GoogleFabulous firm. All staff are incredibly professional and very easy to get on with. They listed my house on Thursday and I had 2 full price offers by Monday morning. Totally delighted. Would recommend 100%
Dear Jules, Thank you for this wonderful review - we also really appreciate your recommendation. Please let us know if there is anything else we can do for you in future. Kind regards Chase Buchanan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chase Buchanan, Teddington won Platinum; Chase Buchanan, Richmond won Platinum; Chase Buchanan, Isleworth won Trusted Agent.
