Every review we hold for the Teddington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery helpful team! We will be the new tenants of a property in Teddington and looking forward to moving in. Unfortunately I had some technical issues on my side trying to send the deposit through for our new flat, as cards kept getting declined. Jenna McCann and the team were very helpful however and were able to re-send the Deposit link to my partner, who was able to complete from her side.
Jenna in particular has assisted every step of the way, and made the effort to reach out regularly via Whatsapp / calls to help us secure our lovely new property. Many thanks! Would recommend this company to others :)PositiveResponsiveness, Quality, Professionalism, Value
Darkness93 · 25 August 2021
Agent replied · 12 June 2024
Thank you so much for these kind words! We really appreciate our Clients taking the time to leave us reviews as we take our customer service very seriously. We couldn't be more thrilled to read your kind words! Please let us know if you need anything else in future!
Kind regards,
Milestone Teddington (part of Chase Buchanan)
★★★★★ 5/5
GoogleDanielle and all the team at Milestone were super helpful whilst guiding me through the sale of my Mum's property, during COVID restrictions, whilst I lived 65 miles away! Thank you 😌 …
Tara · 13 June 2021
Agent replied · 12 June 2024
Hi Tara,
Thank you for your 5 star review. It's not always easy to have trust in an agent you don't know locally. I'm so pleased to hear you found us super helpful, and we're glad we could assist you with the sale of your mothers property.
We wish you all the best for 2021!
Kind regards,
Michael Peacock
Sales Director
★★★★★ 5/5
GoogleJoel and the team have been really helpful throughout the whole process and would definitely recommend using them as an agent if you’re looking to rent
Joanne · 22 September 2024
★★★★★ 5/5
GoogleJenna helped us throughout the process of finding a new home and was very attentive. We were able to organise multiple viewings through her and she was on call during the application process in which we needed to act upon fairly quickly. I would be happy to work with Jenna again if the opportunity presented itself.
Dominic · 15 December 2023
Agent replied · 12 June 2024
Dear Dominic,
Thank you for this wonderful 5* review. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 5/5
TrustpilotDaniel Johns
Daniel Johns, the estate agent who handles my purchase, was exceptionally helpful, courteous and kept things moving and checking all along, which I found incredibly helpful. The purchase went through very smoothly thanks to him.
A · 16 December 2024
Agent replied · 22 December 2024
Good morning, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotGreat experience!
We had a great experience buying our first home through Chase Buchanan from first viewing to completion. Adèle and the team were incredibly communicative and helpful throughout the process and resolved any questions promptly. Would highly recommend!
Roisín · 15 November 2024
Agent replied · 22 December 2024
Hi Roisin, thank you for the great feedback. We hope yo love your new home and are alwasy here to help if you need us.
★★★★★ 5/5
TrustpilotChanged my wary opinion of estate agents
Despite multiple setbacks in our sale the team persisted and helped navigate the ups and downs of the property market. They were all extremely supportive and also good listeners when it got too much. They provided valuable advice and contacts. Thank you
Priam · 29 August 2024
Agent replied · 23 October 2024
Hi Priam, thank you for sharing your experience with the team. We're happy to hear that they navigated you through the ups and downs to progress your sale. If you need any further help, please do let us know.
★★★★★ 5/5
GoogleMilestone Teddington were attentive and tireless in their positivity and support for our recent sale and purchase. We were well looked after and managed to secure our dream house.PositiveResponsiveness, Quality, Professionalism
Rutherford · 17 June 2021
Agent replied · 16 June 2024
Dear Mr and Mrs Rutherford,
Thank you so much for taking the time to leave a 5 star review for the team here at Milestone Teddington.
We wish you and your family all the best in your dream home!
Kind regards,
Michael Peacock
Director
Milestone Teddington (Chase Buchanan)
★★★★★ 5/5
GoogleAyesha the senior lettings agent has helped me find me and my family a lovely property in Teddington. Would highly recommend her smooth and seamless work in catering to our needs.
Masoud · 4 February 2025
Agent replied · 5 February 2025
Hi Masoud, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotExcellent Support During the Move Out Process
During my move out process, the team provided excellent support in every aspect.
Cenk · 2 June 2026
★★★★★ 5/5
TrustpilotSale of flat
Hi, I felt I wanted to say how well John at Chase did in selling my flat recently.All his team were very polite and I always felt confident in them.No pressure to accept low offers as with others no pressure to reduce the price without giving it a fair chance first.
Roland · 29 February 2024
Agent replied · 24 August 2024
Hi Roland, congratulations on the sale of your flat! We were delighted to have assisted with this and will pass on your compliments to John and the rest of the team. Wishing you all the best for 2024.
★★★★★ 5/5
GoogleMany thanks to Karen and the sales team for the excellent service provided in the sale of my Teddington flat. Professional and efficient from start to finish.
Anna · 25 July 2024
★★★★★ 5/5
GoogleI have been dealing with the Teddington Lettings team for several years now and have always been very impressed with the service provided both before and after securing tenants for my property. The support I have received from themselves and their Property Management Team has far surpassed expectations and I would unequivocally recommend them.
Debra · 15 December 2023
Agent replied · 12 June 2024
Dear Ms Jafrato,
Thank you for your lovely review regarding our Teddington Lettings team, they will be thrilled to read this. We really appreciate your kind words and recommendation!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleGreat service - Jennifer has been really helpful & patient throughout. Highly recommend!
Hal · 13 June 2023
Agent replied · 12 June 2024
Dear Hal
Thank you for your lovely review for Jennifer, they will be thrilled to read this. We really appreciate your kind words and recommendation!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleCan highly recommend these agents. Jenna was very professional with great communication and it really helped make the whole moving process less stressful.PositiveProfessionalism
Oliver · 13 June 2022
Agent replied · 12 June 2024
Thank you for this 5* review Oliver. We appreciate your comments for Jenna!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleDanielle has been excellent throughout the buying process. Helping us find a great house and making sure the process ran as quickly and smoothly as possible!PositiveResponsiveness, Quality, Professionalism
Matthew · 25 August 2021
Agent replied · 12 June 2024
Dear Mr Bennett,
Thank you very much for your 5* review. We are very pleased to hear that Danielle has looked after you so well - please do not hesitate to contact us if you need anything further!
Kind regards
Chase Buchanan
★★★★★ 5/5
TrustpilotI’ve been using the Clifton Branch for…
I’ve been using the Clifton Branch for many years and have always find the Staff very welcoming and easy to deal with. If you are looking to rent a property either as landlord or a tenant I would highly recommend you go to Chase Buchanan before anybody else.
Justin · 3 April 2024
Agent replied · 24 August 2024
Hi Justin, thank you for your loyalty and feedback. We're delighted to hear that you've consistently found our Clifton Branch staff welcoming and easy to deal with over the years. We look forward to assisting you for many more years to come!
★★★★★ 5/5
GoogleI recently bought a flat in Teddington with Milestone acting as the agent. I was most impressed by the care and attention taken by Lucy and the team, especially during the Covid-19 crisis.
John · 13 June 2020
Agent replied · 12 June 2024
Dear Mr Pearson,
We are thrilled that Lucy and the team helped guide you through the process in such difficult circumstances! Thank you for leaving the 5 star review and we wish you all the best in your new home.
Kind regards,
Milestone Teddington (Chase Buchanan)
★★★★★ 5/5
GoogleAn excellent service once again from Chase Buchanan. I used the Twickenham office for my last property, and had an even better experience this time around with the Teddington branch. So helpful and friendly and made sure everything went through smoothly. Thanks again Chase!
Benjamin · 11 June 2024
Agent replied · 16 June 2024
Hi Benjamin,
Thank you for taking the time to write a great review. We are so glad the team were so helpful and friendly.
We appreciate the support and wish you all the best.
Chase Buchanan
★★★★★ 5/5
GoogleI have recently been dealing with Ayesha in Teddington, she has been great, from showing me the property in the first place to keeping me up to speed with the reference process - highly recommended!
Stuart · 4 November 2024
Agent replied · 11 November 2024
Hi Stuart, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleWe were very impressed with the overall service we received from Milestones. Michael, Naj and Danielle were terrific as was each and every member of the team.PositiveProfessionalism
Iraj · 25 August 2021
Agent replied · 12 June 2024
Dear Iraj,
Thank you so much for your 5 star review. It's always a pleasure to read such great feedback regarding my team and the service they have provided.
We wish you all the best in your new home!
Kind regards,
Michael Peacock
Sales Director
★★★★★ 5/5
GoogleDanielle was fantastic. She always got back to every question and query we had promptly and helped us complete the purchase of our new house swiftly and smoothly.
Andrea · 13 June 2021
Agent replied · 12 June 2024
Thank you for your 5* review Andrea, we really appreciate your time!
★★★★★ 5/5
TrustpilotThe Bath branch are outstanding! Very pleased
Recently dealt with the Bath branch of Chase Buchanan for the first time, from instruction to move in the process was smooth and professional. I was always updated on progress and thought the staff were very personable. As a landlord, I would highly recommend this letting agency.
Rich · 2 April 2024
Agent replied · 24 August 2024
Hi Rich, thank you for your feedback and instructing us to let out your property. We're thrilled to hear that everything went smoothly and our Bath team kept you informed throughout the process. If you need anything further, please let us know. Best wishes!
★★★★★ 1/5
TrustpilotChase buncham plymout rent out rodent…
Chase buncham plymouth rent out rodent infested property'and the reason is cracks in the flooring behind the skirting boards which allow access they then lie on behalf of the landlord to chare the tenants for the work to because they failed a legal requirment
Alan · 27 May 2024
Agent replied · 24 August 2024
Hi Alan, we're sorry to see you have left another review on our page. Our records show no reports of pest concerns, however, we would welcome the opportunity to deal with this for you. Please contact your Property Manager and we will be happy to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
