Chase Buchanan Teddington reviews

★★★★★ 5/5

Google

Ayesha from Chase Buchanan was great. I’ve felt with many real estate agents in all parts of the world Ayesha’s professionalism and attention to detail was truly world class can’t fault anything from negotiation stage all the up to handing … More

Abu · 7 February 2025

★★★★★ 5/5

Google

I would definitely recommend Milestone Teddington, who helped us with our house purchase. Thank you Lucy for all your help! She went above and beyond every step of the way. We are now very happy in our new house.PositiveResponsiveness, Quality, Professionalism

Judith · 25 August 2021

★★★★★ 5/5

Trustpilot

My experience was entirely positive

My experience was entirely positive. From my first visit to Chase Buchanan's office in St Margaret's, I was especially impressed by the kindness of Allessandro Cretella. At every step of the process, including visits to the property, and facilitating the buying transaction, he was efficiently shepherding the process to its successful outcome. Thank you.

Malcolm · 7 August 2024

★★★★★ 1/5

Trustpilot

Poor service, rude staff

I dealt with Danielle,Booked a viewing on Saturday and a confirmation email followed. Received a reminder on the day of viewing. My husband travelled 50 miles to view the property with me only to be told 1 and a half hour before the viewing that it wouldn’t be going ahead as they hadn’t heard back from the tenant for access. I wasn’t told this wasn’t a guaranteed viewing so was slightly confused why it had been ‘confirmed’.I emailed Danielle stating my disappointment due to the plans I had made to see this flat. I then received a call to tell me it was never arranged with the tenant and the confirmation emails I received were automated. I told Danielle it would have been common courtesy to tell me the viewing was dependent on the tenant being available but I was told ‘we don’t work that way, it’s not my fault your husband travelled all this way, are you an estate agent?’ - charming! I have had excellent service from all other estate agents during my search all of which have told me when a property has tenants in and that they will confirm with me when they have heard back. Extremely rude service, I do not recommend!

MS · 24 June 2019

★★★★★ 5/5

Google

From Start to finish, selling our mothers home thru Milestone has been worry free and a pleasure. We appreciated their straightforward approach, honest assessments of all the issues that arose, and their experience in the selling market. Their experience clearly shone thru this transaction as we all faced uncertain times with Brexit, the economy, and the fickle housing market in general. Their entire team provided us with a sense of confidence, assuredness, and optimism, even during these challenging times. Oh yes, and they were fun to work with as well!

Larry · 14 June 2019

★★★★★ 4/5

Trustpilot

Renewal went smoothly

Renewal went smoothly. Many thanks.

David · 9 August 2024

★★★★★ 5/5

Google

Joel was very useful in the renting of a flat in teddington, couldn't have asked any more from him and his team.

Luke · 17 August 2023

★★★★★ 5/5

Trustpilot

Vanessa Kelmendi from the Hampton…

Vanessa Kelmendi from the Hampton office found us a wonderful new tenant, who moved into the property very soon after. All the legal checks and the tenancy agreement were conducted quickly and efficiently. Consistent contact was made to inform us of the process, which went smoothly. We would recommend working with Vanessa Kelmendi, she is very professional and helpful.

Vera · 21 April 2024

★★★★★ 5/5

Google

A heartfelt appreciation to John and the sales team for their invaluable assistance and dedication throughout a challenging home purchase. Amidst a complex situation with a difficult seller, John exhibited remarkable calmness and professionalism, successfully guiding myself and my partner through the entire process. I couldn't have asked for a better agent in acquiring our first home together. I wholeheartedly recommend their services. Thanks again!

Oscar · 15 December 2023

★★★★★ 5/5

Trustpilot

I recently had notice served on my…

I recently had notice served on my apartment in Twickenham after living there for over 6.7 years very stressful however the only Professional person has been the delightful and honest full of great advice is Claudia De AbreuAssistant Lettings Manager .I move in on the 19.6.24 couldn’t have happened without her .Give her try Neil Geddes

Neil · 13 June 2024

★★★★★ 5/5

Trustpilot

Brilliant Service!

Chase Buchanan helped me let a property. Justin led the way with first advertising the property at the right price and provided good communication through the 6 week period up to the tenant moving in. Will use them again and recommend to others.

Simon · 2 January 2025

★★★★★ 5/5

Google

I highly recommend this estate agency as a seller. Danielle and Naj were both a pleasure to deal with. Very honest and straight talking, and marketed the property well. Many thanks!PositiveResponsiveness, Quality, Professionalism, Value

Robert · 13 June 2022

★★★★★ 5/5

Trustpilot

Audrey is professional, knowledgeable, efficient, helpful and friendly

Audrey is professional, knowledgeable, efficient, helpful and friendly and always responds to emails snd phone calls which is so refreshing these days.

Cherry · 7 March 2025

★★★★★ 5/5

Trustpilot

Accuracy and Consistency 👌

I’ve tried several letting companies in attempt to get an apartment, but upon finding Chase Buchanan my search and disappointment was offer , their service is truly a top notch which needs a 100% recommendation, most especially the communication and interaction among staffs and clients , not forgetting my No1 Kayleigh ❤️. I will always choose Chase 100 and overtimes .

Ernest · 28 February 2024

★★★★★ 5/5

Trustpilot

Seamless service

Thank you all so much for the service you provided to sell our family home. You have all been so approachable, professional, efficient and reliable that we couldn’t have had a better experience.The house has been in our family well over 50 years so saying goodbye over the course of these last months has been difficult but you found us the right people and made it all happen.We are so grateful.

IZH · 18 February 2025

★★★★★ 5/5

Google

All issues were resolved correctly, clearly, without delay. The Joel Kramer, turned out to be the kind of person who is really in his place: professional, correct, skillful in negotiations, quick to respond, well oriented in the market situation and legal aspects of the deal, very pleasant. I am very thankful to your agency and, of course, I will recommend you to my friends.

Оксана · 15 December 2023

★★★★★ 5/5

Google

The service at Chase Buchanan Teddington, in particular with Ayesha, was fantastic! Very friendly, professional and efficient. I felt supported throughout the whole process & have ended up with my dream flat! Thank you so much. Highly recommended.

Victoria · 21 February 2025

★★★★★ 5/5

Google

Thank you Joel Kramer for your time and patience. Amazing agent who ensures prospective renters are satisfied and happy.

Melanie · 16 September 2023

★★★★★ 5/5

Trustpilot

Thank you Lorenc for finding us our new…

Thank you Lorenc for finding us our new family home.

Cls63 · 2 April 2024

★★★★★ 4/5

Google

I have sold and bought properties through Chase Buchanan over a 3 year period. The staff are personable, effective and patient. They get back to you promptly most of the time. Selling during a divorce, under lockdown was very stressful but handled well. They are good at what they do and are honest and get the job done in a short space of time and I like working with them. I would use them again and highly recommend Chase Buchanan.PositiveQuality

Dominique · 17 June 2022

★★★★★ 5/5

Google

Chase Buchanan dealt with our purchase of a house in Teddington, and we couldn't fault their efficiency and service. The purchase was handled by Danielle, who was incredibly helpful and very easy to get hold of, even dealing with queries on her day off. Others who we spoke to at the office were unfailingly helpful, and one thing we particularly appreciated whenever a hiccup arose was how reassuring Chase Buchanan were, which contrasted with the approach from the agents who handled the sale of our flat. All in all, highly recommended!PositiveQuality

Paul · 13 June 2022

★★★★★ 5/5

Google

We couldn’t be more delighted with the service, professionalism and positivity of the entire Chase Buchanan team at Teddington. We decided to sell our family home and downsize to Brighton for our retirement. We received excellent advice and a competitive rate from Director Michael Peacock, had the house photographed, details and open day organised within 10 days and sold a week later. We were very impressed with the quality of attention, personal skill and persistence of our sales negotiator Danielle Fogarty. She held our hand through the entire conveyancing process, keeping all parties on board through the inevitable rocky moments - she has a real gift in making everyone feel part of a team effort, as well as having a great contact book - we were very pleased with her recommendations for solicitors and removal company. Alongside Danielle there is a real sense that everyone in this office works to a very high standard of service and care. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 13 June 2022

★★★★★ 5/5

Google

Lucy was just incredible start to finish for our flat purchase. She managed our expectations and harassed solicitors when they needed it to help push things along. We would 100% use Milestone again, thanks so much for everything

Thom · 13 June 2021

★★★★★ 5/5

Google

Super helpful through the process and nothing seemed to be to much trouble. Wish to thank the team at Teddington for all their help! Made things so much easier having a team who were so helpful. Thanks to Lianne for everything too.

Rob · 13 June 2020