Every review we hold for the Teddington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLianne and the lettings team have been absolutely amazing. The have been letting my property for some time now and they have always been very professional and a pleasure to deal with. Recently they let out the property again in record time and continue to exceed my expectations. Lianne's customer service is second to none and I would highly recommend her and her team.
Ian · 13 June 2022
Agent replied · 12 June 2024
Dear Ian,
Thank you for your lovely review for Lianne and her team in Teddington, they will be thrilled to read this. We really appreciate your kind words and recommendation!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleDanielle went above and beyond to help us buy our property. Always attention to detail and on hand to help in any way.PositiveResponsiveness, Professionalism
TIM · 8 February 2021
Agent replied · 12 June 2024
Hi Tim,
Thank you for your 5 star review. We appreciate anyone taking the time to leave feedback on their experience with Milestone Teddington.
If you do require any of our services in the future, you know where we are!
Best wishes,
Michael Peacock
Sales Director
★★★★★ 5/5
GoogleJoel was really helpful and the best agent we saw while we were searching. Would definitely recommend using them.
Jac · 27 July 2024
★★★★★ 5/5
TrustpilotExcellent service provider. Really appreciate their hard work to satisfy their customers
I feel really greatfull to get a house through chase Buchanan they are very helpful and provide excellent service ever I love there customer service they are doing great job. I highly recommend to chase Buchanan to my friends and other family members.
Kalpna · 27 February 2024
Agent replied · 24 August 2024
Hi Kalpna, congratulations on your new home and thank you for your kind feedback, it's lovely to hear that the team provided excellent service throughout your search with us. Please let us know if you need anything else in the future.
★★★★★ 5/5
TrustpilotI’d like to say a big Thankyou to Joel…
I’d like to say a big Thankyou to Joel in Lettings for his patience and kindness in showing us around a lovely flat on Saturday at such short notice. My husband has mobility problems so it’s quite difficult finding the right place. If we are unsuccessful in acquiring this flat (moving is not straight forward at the moment) we know who to ask for in the future. Thanks again,Marilyn Poller
Marilyn · 1 June 2024
★★★★★ 5/5
TrustpilotGreat service, great communication, definitely recommend!
We recently completed on the sale of our flat with Chase Buchanan, with the help of Alessandro. He provided an excellent service, really helpful, great communication, and always friendly.Thank you!
Christina · 9 October 2024
Agent replied · 23 October 2024
Hi Christina, congratulations on the sale of your property and thank you for sharing your experience with Alessandro. Wishing you all the best for the future!
★★★★★ 5/5
GoogleThe Teddington Team were very helpful and patient with us throughout what became a long and difficult sale, always keeping a friendly smile and being professional at all times. Thank you!
FX · 22 September 2024
Agent replied · 22 October 2024
Hi FX Canals, thank you for taking the time to write a great review. We are so glad the team were patient and professional throughout the process. Wishing you all the best.
★★★★★ 5/5
GoogleCannot fault the experts within Teddington Chase Buchanan Lettings team. Experienced, professional, communicative and prepared. Completed on our first buy to let flat on 7th Feb. Lianne & Jenna came over that day and listed the property with photos online that afternoon. They found & vetted lovely tenants who moved in on 28th Feb. Only 21 days from receiving our keys!
Andy · 13 June 2022
Agent replied · 12 June 2024
Dear Andy & Anne-Marie,
We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you!
We wish you all the best.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
TrustpilotExcellent experience with Chase Buchanan Richmond
Our experience buying a property with Chase Buchanan in Richmond was very positive. Daniel Johns was lovely and extremely helpful. In a process which can be stressful and emotional at times, his calm, positive and solution-driven attitude made all the difference. We’re delighted with our new property.
Pierre · 2 February 2022
★★★★★ 5/5
GoogleHad the opportunity to deal with Joel. High level of professionalism, punctuality and transparency . A lot of respect and trust for Joel and Chase Buchanan Teddington team.
Chems · 22 September 2024
Agent replied · 22 October 2024
Hi Chems, thank you for taking the time to leave some positive feedback. We are so glad Joel was professional and punctual. We appreciate the support and should you need anything else, we will be happy to help.
★★★★★ 5/5
GoogleThank you Joel for the great service. Found me a really nice house in Teddington
Karim · 3 August 2024
★★★★★ 5/5
GoogleJenna, has been fantastic and a real credit to the agency. She's been helpful and informative and not pushy unlike many estate agents in the area who approach everything as a hard sell. very helpful at every stage. Thank you!
Chris · 13 February 2024
Agent replied · 12 June 2024
Hi Chris & Laura,
Thank you for sharing your experience with Jenna. We are glad she's been so helpful and informative.
Best Wishes
Chase Buchanan
★★★★★ 5/5
TrustpilotChase Buchanan assured me that they…will find the right property for me
Chase Buchanan assured me that they will take good care of my housing need, and they did. They kept me informed about potential property and arranged everything quickly and efficiently when I found the flat that I wanted.
Angelika · 19 March 2024
Agent replied · 24 August 2024
Hi Angelika, thank you for taking the time to leave a review and congratulations on your new home! We're happy to have helped and if you need anything else, please let us know.
★★★★★ 5/5
GoogleProfessionalism with charm. Danielle and Lucy were both brilliant, communicated well and responded rapidly to our requests.PositiveResponsiveness, Professionalism
L · 13 June 2021
Agent replied · 12 June 2024
Hi Lindsay,
Thank you so much for your 5 star review and lovely feedback regarding the service you experienced from both Danielle and Lucy.
Wishing you all the best for 2021!
Kind regards,
Michael Peacock
Sales Director
★★★★★ 5/5
TrustpilotVery helpful staff
Very helpful and friendly staff (I was assisted by Mrs. Pitsakis). They addressed my issue immediately, were very understanding, and responded quickly. The issue was resolved swiftly. Very satisfied.
Kelly · 22 August 2024
Agent replied · 23 October 2024
Hi Kelly, thank you for sharing your experience and we're delighted to hear that everything was resolved quickly. Wishing you all the best!
★★★★★ 5/5
TrustpilotGreat experience buying a flat
I had a great experience buying a flat in St Margarets with Chase Buchanan. Everyone was extremely helpful - allowing me access to the property many times and short notice, and being very helpful with organising and managing the purchase, chasing emails from parties politely, etc.
James · 8 September 2023
Agent replied · 24 August 2024
Dear James, thank you for your review. It was a pleasure to help you during your property search and we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotHelpful and responsive
They were very helpful and responsive with all stages of our house purchase. They always got back to me quickly and kept me informed of any developments. Great agent.
Louise · 21 August 2024
Agent replied · 24 August 2024
Hi Louise, we're delighted to hear that you had such a positive experience with the team. If you need anything else, please do let us know and we'll be happy to assist.
★★★★★ 5/5
GoogleI had a fantastic experience working with Joel. He made the process smooth and stress-free, handling everything efficiently and with great professionalism. Highly recommend!
Abbas · 4 November 2024
Agent replied · 11 November 2024
Hi Abbas, thank you for taking the time to leave a great review. We are so glad Joel made the process stress-free. Thank you for the support, wishing you all the best.
★★★★★ 5/5
GoogleJenna McCann & Lianne Gregory were lovely to work with and very efficient at arranging everything and finding a new tenant.
Laurent · 13 June 2020
Agent replied · 12 June 2024
Dear Mr Ortmans,
Thank you so much for your kind words and for taking the time to leave us a 5 star review!
We look forward to working with you in the future.
Kind regards,
Lianne Gregory (Lettings Manager)
★★★★★ 1/5
TrustpilotCalled to enquire about 1 property and…
Called to enquire about 1 property and have continuously been harassed by phone calls non stop!
Sophie · 13 February 2025
Agent replied · 18 February 2025
Hi Sophie, we're sorry to see you've left this review. We've just sent you a request via Trustpilot for further details, so we can look into this for you. If you'd like to provide these, we can look to disconnect you from any future communications.
★★★★★ 5/5
TrustpilotThank you Conrad at Isleworth!
Really impressed with the service and advice I received from Conrad at the Isleworth branch, which was much appreciated. He went above and beyond and is always so polite and pleasant to deal with. A gem.
Caroline · 8 March 2024
Agent replied · 24 August 2024
HI Caroline, thank you for leaving a review for Conrad in our Isleworth office. It was a pleasure assisting you and if you need anything else, please do not hesitate to contact us. Wishing you all the best!
★★★★★ 5/5
Trustpilot5 stars all the way!
The whole team were fantastic - Roman, in particular, took care of everything - he kept me calm in what could have been a stressful time. I'll always be grateful - highly recommended!
John · 2 May 2024
Agent replied · 24 August 2024
Hi John, thank you for your feedback and we're happy to hear that Roman was on hand to make the process easier. Please do reach out to us again if you need anything!
★★★★★ 5/5
TrustpilotGreat experience
I am very happy with the way Lorenc our agent dealt with us, very professional very polite and got things done the way it should. Highly recommended and very helpful. Well done 👍🏻
Ani · 19 April 2024
Agent replied · 24 August 2024
Hi Ani, thank you for your wonderful review, Lorenc will be thrilled to read this. Your recommendation means a lot to us and we're here to help whenever you need it!
★★★★★ 5/5
TrustpilotA truly helpful team.
We had thoughtful and helpful people answering the phone. Always keeping us up to date with feed back and developments with the sale of our property.
Jo · 21 August 2024
Agent replied · 24 August 2024
Hi Jo, thank you for sharing your experience with the team. We're happy to hear you were kept informed throughout the sale of your property. If you have any other questions, please do let us know.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
