Trusted Agent profile · Taunton
★★★★★
419 reviews across 2 platforms
43 High Street, Taunton, TA1 3PN
Palmer Snell's office in Taunton, at 43 High Street, is rated 4.3 out of 5 across 419 reviews on two platforms, including 321 Google reviews rated 4.8.
Every review we hold for the Taunton office, from every platform, shown as written. First names only.
5/5
GoogleKeri, Alex Lee and the team was really welcoming and very helpful with all questions. The experience of moving to a new country is a big turning point especially with kids. I feel very lucky to come across this agent as everything went so smooth!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlice was so good in coming back to us with a property to view such a lovely lady went up and beyond for us definitely use them again thanks to Alice being so professional
Thanks Sue for the amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI moved to a new address this month and have had very good service from Palmer Snell. In particular, I'd like to thank Diane Bretherton for guiding me through the minefield of applying for and renting a property. She was most patient and helpful.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy husband and I lived in Taunton for 6 years and our experience with Palmer Snell could have not been better. Great service and staff where Lorin and Tegan were always helpful and went the extra mile helping us whether to find the perfect property suitable for our needs or answering to any inquiry we could have. Best place to find your place in Taunton, no doubt!
Thank you Maria for leaving us this great review!
5/5
GoogleMy special thanks goes Jayjay and Alice for solving my problem of accommodation and providing me with my choice of location, you guys re wonderful looking forward to secure a mortgage with you. Thanks
Thank you for the kind words! We are happy to provide exceptional service and help you find the perfect accommodation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe have found a beautiful house thanked to Palmer Snell especially we would like to thank to Alicia, Amy and rest of the team.
Thank you for taking the time to leave us this great 5* review Ebru. Kind regards, Lucy, Customer Relations.
5/5
GoogleFollowing the death of my friend, Millie has been invaluable with her support and advice helping me navigate the legislation involved with letting out a cottage. Being a landlord and trustee was never something I envisaged for myself and Millie has made things so much easier, by giving specific advice that solved the problem and the hoops you have to jump through. Thank you.
Thank you Sarah for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to Millie and all involved. Best wishes, Lucy.
5/5
GoogleMoving house is rarely stress free but the team at Taunton have made it as easy as possible. I have been very impressed with the agility of the team to react to any situation which may arise, special mention to Diane. Thank You!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service from everyone involved. Special thanks to Jordan, Sarah and James for their idea of an open house that sold our house within a couple days. I would highly recommend using them if you want a friendly, professional service. They always keep you up to date with progress. Thank you so much.
Thank you for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleA big thank you to Keri, Alice and the team for letting our property and finding a lovely tenant. From start to finish the service has been faultless. Would definitely recommend them.
Thanks for the wonderful 5* review and recommendation Sharon! Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently let my property through Palmer Snell. I transferred from a different letting agent and it went very smoothly thanks to Keri Par. , I also was found the perfect tenant thanks to Alex Lee! Would definitely recommend and use again!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleGreat service from JJ , very informative and always available to answer any questions I had. Would highly recommend.
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleReally happy with the service from Alice & Tom in the lettings department they have gone the extra mile to help, I couldn’t recommend them enough.
Thank you so much for your positive review! It's a pleasure to hear that you had a great experience with Alice and Tom in our lettings department. We always strive to go the extra mile for our customers and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotIf you have a property to rent
If you have a property to rent and are looking which letting agent to use- AVOID Palmer Snell. We have just got (what's left) of our property after being rented for over 2 years with Palmer Snell. In that time they let the property degrade to an extent that the deposit will go nowhere near to fix the damage. 4 inspection reports were done - all very brief (4 words for one of them!). Very few photos and none addressing the big issues. In the 1st 6 months most of the garden panels were destroyed and removed by the tenants. This was never picked up on (even with the lone fence post in the middle of the garden being quite a big clue). rats had got in but the major floor damage *and urine smell) was not picked up on. If you have a property to rent, ignore all the lovely words Palmer Snell will say about what they will do and go with, ideally, a local letting agency.
5/5
GoogleMy partner and myself have recently found a flat to rent with palmersell. Ben has been absolutely amazing, went above and beyond for us. Highly professional, friendly and supportive! Would highly recommend for anyone. Thank you so much for your help!
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleAt an early stage in the process, my wife and I are very pleased with the service we have received. The absolute pleasure for two retired teachers being helped to a purchase by a charming young lady on her first sale. Isobel and Jordan were magnificent. Here's to more to come!
Thanks David! We appreciate your feedback! We look forward to working together! Graham, Customer Relations
5/5
GoogleHelp received from Jay Jay on the move was brilliant. Even a few bill issues from a previous tenant wasn’t a problem for him to sort out for me. Would highly recommend this letting agent.
Thank you Ross for your excellent 5* review! I'm thrilled to hear that Jay Jay provided brilliant assistance during your move and was able to resolve the billing issues for you. We truly appreciate your recommendation and are here to help with any future needs. Best regards, Lucy, Customer Relations Team
5/5
GoogleSearching for a house was not easy for us, but with the help of Keri and her team we finally got the perfect house for our family. We were treated very well and were delighted with the sympathy and attention. We are very grateful for your help.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been looking for a property to rent in a market which is currently over run with applicants. I spoke to Keri here at Palmer Snell. Who was polite, friendly, efficient, and on hand with the whole process. Very much recommended and thank you for all the hard work.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAmazing customer service from Kelly Moore. Would 100% recommend Palmer Snell to anyone looking to buy!
Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with Kelly Moore and our team at Palmer Snell. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI am so glad to say thank you for the quality of service by your agency. We sincerely appreciate your efficient,gracious customer service..Especially huge thanks to Ben.I would definitely recommend Palmer snell to all of my friends..Thanks a lot...
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAlice has made this whole process stress free! She instantly put me at ease during what has been a difficult time for me personally and helped move everything along smoothly. Cannot recommend highly enough!
Many thanks for your outstanding recommendation, 5* review and your generous comments Hannah. Best wishes, Lucy, Customer Relations.
5/5
GoogleJames, Jordan & Sarah from the Taunton Branch of Palmer Snell were all very professional and friendly when handling my property sale from start to finish. Everything was very efficient and communication throughout the whole process could not be faulted. I would definitely use them again in the future.
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently move into a flat, which I am renting thru Palmer Snell, Taunton. Diane has been brilliant in guiding me thru the process, supplying me with information and guiding me in the right direction. Many thanks
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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