Every review we hold for the Taunton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't rate Tom from Nest Associates highly enough. He was key in selling my mother's home in Shaftesbury and made the whole experience stress free. Tom is extremely knowledgeable, knows the market well and always returned messages and phone calls very quickly. Tom was always on hand for our many questions, there was never any pressure at any point from him, everything was clear and handled extremely well. It was a pleasure to have met him and to have dealt with Nest Associates. Thanks Tom.
Lynn · 22 August 2023
Agent replied · 17 June 2024
Hello Lynn, thank you for your lovely review of Tom. We are so glad he helped take the stresses of selling away. Nest
★★★★★ 5/5
GoogleLibby and Charlie were absolutely fantastic during the sale of my house and I'm so glad I chose them. To start with their market appraisal was more up to date and thorough than another local agent which demonstrated to me the time and care they had taken over the valuation. The fee was also more competitive and overall I love the way they market their properties, the quality of the photos and videos they produce really does stand out.
My property was marketed beautifully, and their preview posts on social media generated a lot of interest which was brilliant. I was impressed with the high number of quality viewings that were generated during a difficult time with interest rates rising as they were. Feedback on viewings came swiftly and follow-ups were always made.
My transaction unfortunately fell through on exchange day due to personal circumstances of my buyer, and Libby and Charlie immediately contacted all the previous viewers of the house and relisted immediately in order to find another buyer for me and avoid the chain collapsing. They did and to my utter relief I was able to complete my transaction as originally planned.
The communication is what really sets them apart I think, they make you feel like you are their only client (despite my property being nearer the lower end of their listings in terms of asking price) and are always so responsive and helpful to any questions, queries or concerns. Plus they did a brilliant job of keeping both parties happy during what turned out to be a tricky negotiation before exchange. I would not hesitate to recommend them.
Eleni · 22 August 2023
Agent replied · 17 June 2024
Hello Eleni, Thank you for your wonderful review of Libby and Charlie. Selling can be a tricky process and being happy with your agents is so important. We are delighted Libby and Charlie rose to the challenge and we wish you all the best in your new home. Nest
★★★★★ 5/5
GoogleMatt at Nest recently sold our house and we would truly recommend him in a heart beat. His communication was brilliant throughout and was always friendly, professional and prompt to any queries we had. He definitely made the whole process alot less stressful for us. We wouldn't hesitate to use him again in the future. Thanks Matt!
Sophie and Louis
Sophie · 22 September 2024
Agent replied · 22 October 2024
Hello Sophie and Louis, thank you for your review. We are glad you are happy. Nest
★★★★★ 5/5
GoogleLibby was fantastic from start to finish, really helped get the ball rolling whenever it stagnated. Would recommend highly.
Zac · 12 January 2026
Agent replied · 12 October 2026
Hi Zac, it’s great to hear you were happy with Libby and you would recommend her on. Thank you for sending us your review! Best wishes Nest
★★★★★ 5/5
GoogleKim from Nest helped my partner and I buy our very first home together! Kim was so kind, helpful, and hard working, she made the process feel effortless and we are very grateful. We highly recommend Kim and will definitely be doing business with her again in the future, thank you again for all your help! Lucie & Joe
Lucie · 22 September 2024
Agent replied · 22 October 2024
Hello Lucie and Joe, thank you your kind review of Kim. We wish you all the best in your new home. Nest
★★★★★ 5/5
GoogleI’ve never experienced an agent like James, he is so ultra efficient and truly dedicated to doing the best job possible. There is no waiting for a callback or someone taking a message, James is on it immediately and always with a happy voice at the end of the phone. My selling experience would have been completely different without him, and his communication between all parties was impeccable. I’ve recommended him to everyone, if you’re thinking of selling then you’d be mad to go with anyone else.
Harriet · 18 June 2023
Agent replied · 17 June 2024
Thank you for your kind words about James, best wishes, team Nest.
★★★★★ 5/5
GoogleTom was outstanding from the moment we met him. We loved how Nest has a fresh approach to advertising on the usual places as well as social media. Tom has a great eye for detail and captured some great photos and video of the house. Not only was he professional and friendly, he knew the area and was able to really explain the house to potential buyers. Not only did Tom sell our house super quickly, he got us over the asking price and managed the whole sale from start to finish. If your debating selling then definitely use Tom at Nest.... couldn't have asked for anything more from him.
Caroline · 18 June 2023
Agent replied · 17 June 2024
Hi Caroline, Thank you for your kind words. I am glad you had a great experience with Tom. He's a real pro on every level. Best wishes in your new home!
Nest
★★★★★ 5/5
GoogleNest Associates came highly recommended to us by friends and Libby and Charlie were amazing throughout the entire process.
Their professionalism, guidance and expertise was invaluable. We loved the Nest approach to how to present our house, with the video, social media postings and sharing what we loved about the house.
Libby and Charlie took so much stress away from a daunting and sometimes overwhelming process - they managed all the viewings, were very prepared with info about the house so any questions from people could be answered immediately and kept us updated throughout the process. They also liaised with all parties involved with the sale/purchase, often much more effectively than the conveyancers! (Sometimes this was no mean feat and we felt they really went above and beyond in their client care.)
We cannot recommend Libby and Charlie highly enough; they were a delight to work with and are exemplary members of their profession. Thank you Nest!
Gemma · 18 June 2023
Agent replied · 17 June 2024
Hi Gemma, Thank you so much for your lovely review of Libby and Charlie. We feel very lucky to have them. They make a great team and genuinely care about their clients and work so hard to make the selling and buying process run as smoothly as possible. We are delighted you had such a great experience with them and we wish you all the best in your new home. Nest
★★★★★ 5/5
GoogleThank you Libby and Charlie for all your help. Nest stand out from the rest when it comes to their marketing and had sold our home within a week due to how brilliantly they presented it. Things didn’t go smoothly due to being met down by a buyer beyond anyones control but Libby and Charlie were able to support us and advise of through a very anxious time. We were able to get it back on the market within hours and people back through the door, the house sold again in no time and did not have any consequences to our chain. Great communication throughout. Thank you. Would highly recommend.
Sinead · 18 June 2023
Agent replied · 17 June 2024
Hello Sinead, Thank you for your kind review of Libby and Charlie. I am glad all went well in the end and I hope you enjoy your new home. Nest
★★★★★ 5/5
GoogleWe engaged Rachel to sell a property in Chard earlier in the year. From day one we knew we were dealing with someone at the very top of her game. From the client contact to the marketing she knocked spots off the competition. Once we got in to negotiating offers we always felt she had our best interests at heart, negotiating diligently to secure us the very best price (£10,000 more than the other local agents proposed we market for). From the moment the offer was accepted Rachel worked tirelessly to meet our 6 week completion deadline, and completed ahead of schedule. With this in mind we would strongly recommend Rachel and Nest Associates to anyone selling their property. Thank you Rachel once again for your outstanding service - you truly are the complete estate agent.
Jonathan · 18 June 2023
Agent replied · 17 June 2024
Hi Jonathan, thank you so much for your great review of Rachel. We agree she is pretty special. We are glad it was a speedy turnaround and wish you well for the future. Nest
★★★★★ 5/5
GoogleWe used Tom Mitchell to market our property and we are really glad we did. Tom came to carry out the initial valuation and was realistic about the market, and what we could hope to achieve in what has been a slightly more challenging market than previously. From the start the whole process was professional and seamless. The marketing photos were excellent, and Tom kept us updated on any interest our property received, as well as giving us feedback from viewings. When we sold, the What's App group he set up kept us all informed of how the sale was proceeding and we received regular updates from Tom along the way. He was professional and approachable and during some rather stressful moments he provided a much needed voice of reason! We would not hesitate to recommend Tom to anyone thinking of marketing their property.
Helen · 18 June 2023
Agent replied · 17 June 2024
Hello Helen, Thank you for your review of Tom. We know selling your home can come with its ups and downs and here at Nest we do everything we can to make it as seamless as possible. We are so glad you were happy with your service and we wish you well in your new home. Nest
★★★★★ 5/5
GoogleHad the absolute pleasure of dealing with James Warne to sell our house. Having worked with high street agents before, the service does not compare! James was on the ball throughout the process, really friendly and knowledgable of the market and property from our first meet, through taking photos/video and then the sale process up to complete. James kept pressure on solicitors throughout, and was a great go between for the buyers and us selling. I have no doubt that we would not have got the sale done in the time we did without him. James is a credit to Nest. Have already been recommending and would use again in a heartbeat. Thanks James!
Craig · 18 June 2023
Agent replied · 17 June 2024
Hi Craig, Thank you for the lovely review of James. He is such a great person and really prides himself on delivering the best service possible. Best of luck in your new home. Nest
★★★★★ 5/5
GoogleLibby and Charlie were exceptionally professional from the word go. The attention to detail they implemented was quite simply outstanding, as was the photography and content they created to showcase my project. They made the whole process seamless, with frequent communications and ideas along the way. I recommend them to everyone and will be using them for my future projects.
Professionalism 10/10
Showcasing 10/10
Staging the property 10/10
Communications 10/10
Attention to detail 10/10
Strategy 10/10
Look no further, these guys are on top of their game.
Reeds · 18 June 2023
Agent replied · 17 June 2024
What a great review, thank you Reeds Developments. We r glad you were so happy with Libby and Charlie. Good luck with your future projects. Nest
★★★★★ 5/5
GoogleGeorge was exceptional in his handling of the sale of my property from start to finish. His attention to detail, excellent customer service and flexible nature meant I was kept informed of exactly what to expect and what was happening ever step of the way. Nothing was ever too much trouble, the house particulars he produces are stunning and he was always available to show prospective buys around the property. No typical estate agents sales tactics, just genuine advice and guidance. If you are looking for a personal experience of selling your home then George Bailey is your man.
Stephen · 18 June 2023
Agent replied · 17 June 2024
Thank you Stephen for your feedback, its really appreciated and I am pleased you enjoyed your experience with George and Nest.
★★★★★ 5/5
GoogleTom and Josh not only market properties beautifully , they have realistic Goals and great knowledge about changes in the market . They had a tough Job with our sale through no fault of there own due to buyers pulling out the day before move date . They never lost hope and quickly encouraged viewings which led to a second quick sale . They always checked in with both ourselves, the buyers and solicitors like no other agents we have know : making the whole experience feeling very personable and bespoke . Would very much recommend Tom and Josh @Nest
Donna · 18 June 2023
Agent replied · 17 June 2024
Hello Donna, Thank you for your great review of Josh and Tom. We are so glad things went well in the end and we wish you all the best for the future. Nest
★★★★★ 5/5
GoogleI wish there was the ability to give 6 stars! We just purchased a house through Rachel at Nest Associates and oh my goodness me....what fabulous customer service (not something I think you hear too often about Estate Agents). Rachel was passionate, engaging, brilliant communication, did what she said she would do, when she said she would do it and always with a smile. It was just such a pleasure to deal with Rachel and we wouldn't hesitate to recommend Rachel and Nest Associates. Rachel made the whole house purchase experience a joy.
Tracy · 18 June 2023
Agent replied · 17 June 2024
Hello Tracy, Thank you for your wonderful review of Rachel.We are delighted you are so happy and we wish you all the best in your new home. Nest
★★★★★ 5/5
GoogleGeorge and James went above and beyond in helping us move into our dream family home. It was a no-brainer choosing George to sell our home. We could tell straight away that his way of working and his dedication and passion would ensure we had a great experience and we weren't wrong! We had a few unexpected bumps in the road along the way but both George and James helped us work through these, making the whole process run as smoothly as possible. We cannot thank them enough and would 100% recommend Nest for buying or selling a home!
Maxine · 18 June 2023
Agent replied · 17 June 2024
Hello Maxine, Thank you for your review of George and James. They are both very experienced and wonderful agents. We are glad everything went well and hope you enjoy life in your new dream home. Nest
★★★★★ 5/5
GoogleHad a fantastic selling experience with George from Nest Associates.
Top service throughout the process, amazing communication, we were never left waiting for a response even if George just let us know he was working on it.
This was our first experience selling a house, and if anybody asks me what it was like I would say it was easy, and that’s down to the professionalism of George.
We had a few estate agents come to value our house, George was the most expensive option, but by far worth the expense. Our house sold for more than listed, which was down to the market, but also George’s expertise which makes the slight premium a no brainer. Looking back I think it was one of the most crucial decisions we made when selling, and it was the right call.
Toby · 18 June 2023
Agent replied · 17 June 2024
Hello Toby, Thank you for your kind review. I am very happy your selling experience was so good with George, and we wish you all the best in your new home. Nest
★★★★★ 5/5
GoogleTo say Rachel from Nest was amazing would be a massive understatement. She eliminated all of the bad points of the estate agents we were used to.. mainly the fact she is available 24/7 which proved so vital throughout! She cared, took on board all you said, listened and really made you feel like she knew your home and the hard work you have put in, like it was her own. This left me confident she was the very best person to sell our home and I was right she was incredible! She was always there with the approach she takes, day and night, weekdays, weekends... nothing was to much for her she was simply brilliant! I would, and have done already recommended her to anyone! When it got tough near the end, she didn't run away or hide... she simply lead from the front and was doing everything she possibly could and beyond! If estate agents get rated out of 5 I would definitely say she is worth double at a 10! Would always use her again she was amazing! Thank you Rachel!!
Jamie · 18 June 2023
Agent replied · 17 June 2024
Hi Jamie, Thank you so much for your lovely review of Rachel. We think she is fantastic too. We are glad you had a great experience selling with Rachel and we wish you all the best in your new home! Nest
★★★★★ 1/5
GoogleWorst experience with George. Massive ego and spoke to us like we were children. Walked away from purchasing in the end. Loved the property, but couldn’t deal with George
Hannah · 5 October 2026
Agent replied · 12 October 2026
Hi Hannah. Very disappointed to read your review. However, I cannot see any record of us having had any communications with you previously. I would love to hear from you to understand what has happened if this is a genuine review, as I cannot find any record of you on our system. I hope to hear from you soon. George
★★★★★ 5/5
GoogleLibby took great care in producing professional, high quality marketing material for our property. She then worked hard to secure a buyer, working with prospective purchasers and keeping us updated throughout. During what became a slightly tricky conveyancing process, Libby was brilliant in helping to move things a long and again, kept us and our buyers fully in the loop.
Daniel · 19 August 2024
Agent replied · 22 October 2024
Hi Daniel, thank you for your review of Libby. We are glad she was able to keep the sale running smoothly and you were happy with her service. Best wishes Nest
★★★★★ 5/5
GoogleRoss has been incredibly supportive and helpfully the entire way through the process of selling our house. Going the next mile, Ross provided a reassuring voice when we had questions regarding the property we were purchasing.
Buying a house can be stressful but Ross maintained regular communication and was transparent making the whole process feel smooth and leaving us feeling reassured we were in safe hands.
Keira · 18 April 2024
Agent replied · 17 June 2024
Hello Keira, what a lovely review of Ross. Thank you and we are so glad you were happy. Nest
★★★★★ 5/5
GoogleI would like to say thankyou so much matt ,
We made the best decision to ask you for a valuation you made it an easy choice to choose nest to sell our house,
You were easy to talk to, you listened to us, and helped us along the way,
We would always choose you to sell our house and would recommend you every time,
thankyou matt
Tracy · 19 March 2024
Agent replied · 17 June 2024
Hello Tracy, thank you so much for your review of Matt. We strive to provide a personal service and are glad he lived up to your expectations. Best of luck for the future. Nest
★★★★★ 5/5
GoogleKim has been outstanding the whole way through our sale process. She is easily the best agent we have ever used and we will most definitely be using her again. She kept us up to date at all times, is very knowledgeable and friendly and went the extra mile to secure the sale. Thank you Kim!
Briony · 22 September 2024
Agent replied · 22 October 2024
Hello Briony, Thank you for your lovely review of Kim, we are so pleased she did such a fantastic job. And it’s wonderful to hear you would use her services again. Nest
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