Trusted Agent profile Β· Taunton, Somerset

haart Taunton reviews

β˜…β˜…β˜…β˜…β˜… Excellent

475 reviews across 2 platforms

51/52 High Street, Taunton, Somerset, TA1 3PR

Part of haart, see every office.

haart's office in Taunton, Somerset, at 51/52 High Street, is rated 4.7 out of 5 across 475 reviews on two platforms, including 447 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

447

Reviews on Google

This office

Facebook logo

4.3 / 5

28

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Taunton office, from every platform, shown as written. First names only.

5/5

Google

We were desperately searching for a house..When we aproached haart,all of staffs were very welcoming and helpful,especially Matthew..He stood with us until we get a house for rent..I can say this is a reliable agency..Thank you Matthew for all of your support....

Shantiaugustine Β· 2 March 2023

Agent replied Β· 30 July 2023

Thank you so much for your review, we are so pleased to hear you have been happy with your 5* service from Matthew and haart. Please let us know if there is anything further we can help you with. Regards, Taunton Haart Lettings

5/5

Google

We arranged an inspection visit to our property in Taunton with property manager Michael Double. He arranged the visit in coordination with us at a suitable timing and he was very helpful. The report of the visit was send over to us, by Michael, almost immidiately. We had to deal with some queries after our visit and Michael has assited us with finding a suitable solution in a very accurate way. Our telephone conversations connected very quickly and Michael always answered a "missed call" immidiately. Very well done Michael !

Jan Β· 25 November 2023

Agent replied Β· 24 March 2024

Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst renting your property. If you have any further questions, please give us a call. We're always happy to help! Kind regards, Somerset Property Management

5/5

Google

I had a fantastic experience working with Annabel J. She was professional, knowledgeable, and always went the extra mile to ensure everything went smoothly. Her communication was excellent, keeping me informed every step of the way. I …

Artur Β· 22 August 2025

Agent replied Β· 22 August 2026

Thank you for taking the time to leave us feedback . We are very pleased to hear about your experience with us, if you need anything … More

5/5

Google

Aimee and her team were super proactive in getting my house sold, after several months with little interest with another agent, by reducing the price and actively marketing it. They went the extra mile to help keep an eye on the empty house while the sale was progressing, were always professional, prompt and pleasant to deal with - would definitely recommend!

Laura Β· 29 July 2019

Agent replied

Hi Laura, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. I will pass your comments on to Aimee, she will be over the moon :)

5/5

Google

I found this company extremely helpful,from beginning to end of my journey with them.Dan Munroe was very courteous,patient and informative about,not just the process of buying and selling a house,but also about the local area,schools etc,Nothing seemed to much trouble for Dan and I personally would recommend for any one thinking of buying or selling a house to use this company.

Valerie Β· 29 July 2019

Agent replied

Hi Val, We are pleased to see the 5-star rating you left for us, we love to know when we have left a positive mark! Thank you again for your star rating! Dan

5/5

Google

Nicola Botes has been magnificent, nothing has been to much trouble for her and she is always available to answer any questions by phone or email, you are a real asset to the company and a credit to your profession, highly recommended to tennants and landlords.

Justin Β· 3 September 2022

Agent replied Β· 30 July 2023

Hello Justin, thank you very much for your feedback. We're happy that you have received a 5* service from Nicola. Please let us know if there is anything further we can assist you with. Kind Regards, haart Somerset property management

5/5

Google

It was a great Haart viewing experience. Rohini was very patient and professional even when I arrived a bit late for the appointment. Much more she was very honest and down-to-earth about every question I asked regarding the property. Thank you.

Emmanuel Β· 2 March 2023

Agent replied Β· 30 July 2023

Thank you for your kind feedback on your experience dealing with our office and Rohini in particular, we are delighted to hear that you have received a 5* service. Please let us know if there is anything else we can do for you. Haart Taunton

5/5

Google

James and his team did an amazing job of selling our property for us. The process started with a really thorough valuation that came without any pressure to sign up to them, and was then handled throughout with great diligence and care, eventually resulting in a sale and experience that both me and the buyer were totally happy with.

Molly Β· 5 February 2020

Agent replied

James Dean, we are so happy to read such a great review about haart Taunton! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time. If you have further needs or questions, please reach out! James & the Team at haart

1/5

Google

when we moved out has email saying that we left the house bad which is a lie a couple things was true as we did leave a couple things in garage as they also said they had to break in to house when I used the keys up to day I moved out but they said they sent agent in to do the checks and now still haven't got a reply from there and still refusing to give our deposit back which has now cost us are new home as haven't got money for this after they also took another months rent from my account when they told us not to cancel direct debit we are so angry right now and will be taking this further as been treated so badly

Sarah Β· 26 October 2023

Agent replied Β· 24 March 2024

Hi Sarah, we're sorry to hear about the way you have been left feeling. As mentioned standing orders are done via your bank, we have no control over this and I believe we are just waiting for your landlord to advise us on how they would like to proceed with the deposit we will be in touch shortly regarding this. Thank you in advance, Property Management

5/5

Google

We cannot thank Dan (and others when he was out) enough for all the help and support given during our house purchase. I think we had every scenario thrown at us but their experience and helpfulness saw us through! We got there in the end and I'm sure we'll all celebrate the completion at last πŸ˜‚. Thank you Annette …

Vinny Β· 31 July 2019

Agent replied

Hi Annette, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the very best and pop in for a coffee whenever you are in town :) Dan Munroe

5/5

Google

Aimee at Haart has been really helpful in my search for a property, a breath of fresh air compared to another high street agent I tried to buy with previously (their name rhymes with β€˜Flonnells’) Aimee was down to earth, straight talking, personable, quick to respond and I felt well looked after during our dealings. You’ll be in safe hands!

Christopher Β· 29 July 2019

Agent replied

Dear Chris, Thank you for your review - as you can tell, I love my job and even more love to not be a 'typical estate agent.' I'm here for you right up until you move in and hope you enjoy moving to Taunton like I did last year ! Speak soon, Aimee.

5/5

Google

I would like to say a big thank you to Matthew at the Taunton Branch of Haart , for calling me back ,after calling every letting agent in Taunton and Wellington ,he is the only one that called me back , Thank you .

Kat Β· 3 October 2022

Agent replied Β· 30 July 2023

Thank you so much for your review, we are so pleased to hear you have been happy with your service from Matt, Regards, Taunton Haart Lettings

5/5

Google

James and his team did an amazing job of selling our property for us. The process started with a really thorough valuation that came without any pressure to sign up to them, and was then handled throughout with great diligence and care, eventually resulting in a sale and experience that both me and the buyer were totally happy with.

James Β· 31 July 2019

Agent replied Β· 30 July 2023

James Dean, we are so happy to read such a great review about haart Taunton! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time. If you have further needs or questions, please reach out! James & the Team at haart

5/5

Google

Annabel Mitford-Peppard was extremely helpful, even though she is actually working at a different branch to where I live!

David Β· 25 June 2024

Agent replied Β· 24 August 2024

Thank you very much for your 5 Star Review. We are always grateful to receive such lovely comments. Please let us know if there is anything we can do to assist you in the future. Kind regards, Somerset Property Management

5/5

Google

I have used Haart in Taunton for the last few years and up to now have been provided with a friendly and thorough service. Janet in the PM team, for example, always keeps me informed about administrative requirements and and follows up on outstanding matters. Overall the team have been helpful and responsive. I hope that the good service continues and this is just also to thank the team for all their efforts.

Basil Β· 23 February 2024

Agent replied Β· 24 March 2024

Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We always love to receive great feedback. Kind Regards Somerset Property Management

5/5

Google

Excellent experience with Haart Taunton whilst I was looking to buy. Rohini was very accommodating and more than happy to answer any of my questions and concerns! I could not recommend Haart / Rohini’s support more. Thank you 😊 …

Grace Β· 1 January 2023

Agent replied Β· 30 July 2023

Thank you very much for your feedback. We're happy that you have received a 5* service, Please let us know if there is anything further we can assist you with. Kind Regards, haart Taunton

1/5

Google

DO NOT USE HAART. They will never answer the phone and they will steal your money. I phoned them countless times only to go through to the central office call centre where I gave in my notice 3 separate times. Now they’re asking for another months rent after I’ve already moved out and gave in my notice In time. They are not the slightest bit apologetic either. Vile, scummy behaviour is what you should expect if you go with Haart.

Will Β· 13 August 2023

Agent replied Β· 27 August 2023

Hi Will, thank you for raising this with us. We are sorry to see that you are feeling frustrated. I can see you have already contacted us regarding the concerns above and this is being formally investigated. Kind regards Haart

1/5

Google

Very bad experience with her and not only… at all , Outstanding issues more then 3,4 months not sorted , lies and hiding from calls and emails. Not taking responsibility due to Landlords contractors and do not take your side they protect landlord :)

Tihomir Β· 16 April 2025

Agent replied Β· 23 November 2024

We're sorry to hear about your experience with us. Please give us a call to discuss this further. 01823617872

5/5

Google

Souhir Bsais was very informative and professional. She is friendly and easy to approach. If we are going to sell, we will definitely choose her for our sale journey. We recommend her service to everyone.

Slim Β· 1 April 2023

Agent replied Β· 30 July 2023

Thank you very much for your feedback. We're happy that you have received a 5* service from Souhir, Please let us know if there is anything further we can assist you with. Kind Regards, haart Taunton Sales Team

5/5

Google

Phillip was very helpful and professional. Our flat was rented out quickly. Would recommend Haart and Phillip.

Julie Β· 26 May 2024

Agent replied Β· 24 August 2024

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service from Philip. Kind regards, Taunton Lettings Team.

5/5

Google

We have recently used Hearts in our search for a home back in the West Country in after spending 18 years in Yorkshire. We have found all of the staff very helpful particularly due to the distances involved. Daniel Munroe has been very helpful and offered lots of advice regarding suitable areas for our search.

Phil Β· 29 July 2019

Agent replied

Hi Phil Bartlett! We're so happy we were able to help you out! Dan :)

5/5

Google

Matthew was very helpful and knowledgeable about the rental market when speaking to him. Highly recommend contacting him if you have properties to let or just looking for somewhere to stay . Thank you again.

Dylan Β· 2 March 2023

Agent replied Β· 30 July 2023

Thank you so much for your review, we are so pleased to hear you have been happy with your 5* service from Matthew and haart. Please let us know if there is anything further we can help you with. Regards, Taunton Haart Lettings

5/5

Google

Very amazing services ,Philip was really helpful throughout the entire process excellent communication

Patricia Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with our service from Philip. Kind regards, Taunton Lettings Team.

5/5

Google

Janet was great!! A real help and super professional throughout the process. She really took the stress out of things.

Jess Β· 10 March 2024

Agent replied Β· 24 March 2024

Thank you for your 5* review, we are pleased to hear you have been happy with the service provided. Regards - Somerset Property Management

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Taunton

How many reviews does haart Taunton have?

haart's Taunton office has 475 reviews across two platforms: 447 on Google, 28 on Facebook (across the whole business).

What is haart Taunton's rating?

haart Taunton is rated 4.7 out of 5 across all 475 reviews, and 4.7 out of 5 on Google from 447 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Taunton won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Taunton office?

haart Taunton, 51/52 High Street, Taunton, Somerset, TA1 3PR.

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