Trusted Agent profile · Swiss Cottage · London

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Vita Properties NW3 Swiss Cottage reviews

★★★★★ Excellent

289 reviews across 2 platforms

27 Northways Parade, College Crescent, Swiss Cottage, London, NW3 5DN

Vita Properties NW3's office in Swiss Cottage, London, at 27 Northways Parade, is rated 4.9 out of 5 across 289 reviews on two platforms, including 249 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

249

Reviews on Google

This office

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4.9 / 5

40

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Vita Properties NW3 Swiss Cottage

Vita Properties was established in 2011 by Oliver Kent, who had conducted hundreds of successful lettings and sales transactions in north, west and central London during the previous ten years. He is a tenacious and thorough agent whose local knowledge of the property market is unsurpassed. You can see our five star reviews here and here. We are well aware that choosing a property can be both stressful and time-consuming for our tenants and buyers, however with our hard-working, ethical and personable approach, Vita staff will support and guide you every step of the way. We feel Vita is a perfect example of how a modern estate agency should be operated, a love of London and its architectural personality, a clear understanding of clients and applicants needs and expectations, supported by professional and efficient administration. Expertly focusing on the following areas - Hampstead, Belsize Park and Chalk Farm, NW3. West and South Hampstead and Queens Park, NW6. St Johns Wood, NW8. Primrose Hill and Regents Park, NW1. Maida Vale, W9. also servicing - Notting Hill, W1 Kensington, W8. Cricklewood and Willesden Green, NW2. West End and Knightsbridge, W, WC and SW areas. You can see our area guides here. Please contact us and get the right assistance for all of your London-based property related needs. Opening times 9am to 7pm Monday to Friday. 10am to 3pm Saturdays and Sundays. Out of hours viewings can often be arranged by appointment. Our phone lines are open 8am to 8pm seven days a week. Contact Main office line, 020 7759 2199 General enquiries, enquiries@vitaproperties.uk Director - oliver.kent@vitaproperties.uk Address and Map. Twitter

Awards

The Trusted Agent 2026 results for Vita Properties NW3, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swiss Cottage office, from every platform, shown as written. First names only.

5/5

Google

I would highly recommend Vita Properties especially Jonathan Singer. He was responsive, communicative and helpful. My previous solicitor was very slow so I changed to one that he suggested and completed within a month! Thank you!

Marina · 16 February 2025

5/5

Google

I randomly met Nouri Alexander at the entrance of our building on a Saturday morning as he was about to begin a viewing of a rental property. I later introduced him to my wife as the guy who would sell our flat and this is exactly what he did. The team at Vita made the process seamlessly stress-free, whilst delivering excellent service levels: Intuition, savoir-faire, great insight into clients’ demographics, unflappable behaviour, promptest responses, and a genuine sense of welcome to their offices in Northways Parade. Above all, they do all this with a sense of humour. Vita has changed my perception of the estate agent sector. I would recommend them without hesitation to anyone seeking to sell or purchase property in the local area. Not only I want to thank Nouri, but all the other soldiers: Oliver, Jonathan and “Fancy Socks” Daniel. Together, they make an exceptional team!

Patrick · 30 March 2022

5/5

Google

I recently purchased a 2 bedroom flat in St John's Wood that Vita properties had listed and the whole experience from start to end was great. My main contact Daniel was extremely patient and understanding with all the ups and downs of the conveyancing process and helped smooth the journey for both the buyer and seller. The communication has been great throughout the process and I would happily recommend Vita to anybody looking to buy or sell a property in the area.

Usman · 24 February 2022

5/5

Google

Diana was absolutely fabulous! In a very difficult market to find a rental property, she was responsive, very helpful and just made the whole process easy and simple. Would recommend anyone to use Vita Properties services.

Teresa · 17 May 2023

Agent replied · 19 July 2023

Thank you v much for the kind review. We wish you happiness in your new home!

5/5

View Agents
Tenant

Thank you

Vita Properties was always very professional throughout our tenancy. Processes were clear and well-managed. The agents we worked with were helpful and responsive. Special shout out to Jenna Kleinman for her incredible help negotiating our deposit deductions with the landlord. I was very impressed with the quality of service I received. From what I've seen, I do highly recommend Vita Properties.

TH · 20 July 2016

Agent replied · 21 July 2016

Thank you so much for your kind words. I wish you all the best and please do not hesitate to contact me should you require our services in the future.

5/5

Google

Vita have been my agents for many years. The whole team led by Oliver Kent are fantastic and Phoebe who manages my property is always efficient and super helpful. It is very hard to find agents like these today.

Navaz · 4 December 2024

5/5

View Agents

third flat rented

Third time I work with Vita properties. Oliver found me a fantastic... no sureal apartment! in The best area of Mayfair. I was overseas for the whole transaction. Oliver managed to negotiate a fantsatic deal on my behalf. Very trustworthy and serious contact in central london lettings and sales. Personally have recomened Vita properties to family members of mine.

A customer · 20 April 2015

Agent replied · 11 May 2015

Thank you very much for your kind words and recommendations, we will continue to help you, family and friends the best we can Hope you've enjoyed the weekend and look forward to speaking to you soon

5/5

Google

I met Nouri at Vita Properties for a viewing and have worked with him ever since to buy/sell a few properties and I wouldn't go to any other! They have a clear understanding of what you're looking for, they respect your wishes and most importantly they're trustworthy. Nobody else in the market comes even close in terms of their professionalism and specialised care. They will go that extra mile for you and support any other need you might have all the way from refurbishing to investing as they're incredibly well connected. Oliver Saira and Nouri are proper game-changers that I'm very happy to now call friends as well as partners in crime for my never ending property hunt. A true pleasure to work with and a true partner when you need that extra support in the stressful process of buying/selling! We just completed on my recent property and I already can't wait to work with them again in the future!PositiveResponsiveness, Quality, Professionalism, Value

Kristina · 29 June 2021

5/5

Google

Incredibly impressed by Vita Properties team, especially Daniel. They were very quick and helpful in setting up my viewing and Daniel was nice, friendly and honest at the viewing. I really felt the team were on my side and wanted the best for me which is very rare for an estate agent! Would highly recommend this team, truly impressed with the service I received. I viewed my property in the evening and by 11.30am the next day the property was mine. Incredible. They guided me every step of the way and gave me impeccable advice. Thank you Daniel and Vita Properties. Best, EmilyPositiveResponsiveness, Quality, Professionalism, Value

Emily · 28 June 2021

5/5

View Agents
Tenant

Impeccable customer service

I recently moved out of my flat in West Hampstead and have been impressed with how smooth the whole process has been. Jenna has been incredible in keeping me advised and informed every step of the way and its been by far the best service I've had as a tenant living in London. Thanks for all your efforts!!

Mike · 8 July 2016

Agent replied · 12 July 2016

Hi Mike, Thank you for your kind words. I am glad you had a great experience and should you need us again please do not hesitate to contact us. thanks again, Jenna

5/5

Google

From initial viewing right the way through the purchase process to completion, Oliver supported us with quick and responsive communication, helpful guidance dealing with a tricky conveyancer and support managing expectations of the chain. I would definitely recommend using them.PositiveResponsiveness, Professionalism

Emma · 13 July 2022

Agent replied · 27 June 2024

Thank you so much and wishing you only happiness in your new home

5/5

Google

I worked with Malcom at Vita Properties and have also worked with other agents in the area Malcom is the most knowledgable agent one could work with, The deal was done efficiently constant communication between parties, and following through with all enquires quickly

Azi · 30 March 2022

Agent replied

We’re lucky to have him! Thanks so much for the kind words.

5/5

Google

We had a positive experience with Vita Properties. Kate was great to work with and she helped to quickly solve a few items that popped up during conveyancing.

Ricky · 18 March 2025

5/5

Google

Annie was great from the beginning to the end. I first had a video viewing given i was in a different country and the video viewing was very well done that when i came to see the flat i felt was there al ready. Highly recommended. Thank you Annie

Alex · 16 November 2020

Agent replied

Thank you Alex for your lovely review - we're delighted we could assist in finding you a new home. All the best, Vita

5/5

Google

Jonathan and Oliver are an amazing team. I found the apartment of my dreams through Vita Properties and they ‘held my hand’ every step of the way. I can’t sing their praises highly enough.

Jenny · 25 January 2023

Agent replied

Wow so beautiful and we loved working with you xx

5/5

Google

After searching for 3 years for our home we finally found one with Jonathan! He was such a joy to work with at such a big moment of our lives! We found our dream home and he was with us every step of the way ensuring the journey was smooth and also quicker than I expected. Very personable - more so than your usual London estate agent. Thanks Vita properties !

Ziyanda · 24 November 2023

Agent replied · 22 May 2024

Thank you for your feedback! We're delighted to hear your international move went smoothly with the help of our team. Ensuring a seamless experience for our clients is our top priority. If you need further assistance, feel free to reach out.

5/5

Google

I worked with Malcom at Vita Properties and have also worked with other agents in the area Malcom is the most knowledgable agent one could work with, The deal was done efficiently constant communication between parties, and following through with all enquires quicklyPositiveResponsiveness, Quality, Professionalism

Azi · 13 July 2021

Agent replied · 25 May 2024

We’re lucky to have him! Thanks so much for the kind words.

5/5

Google

I was pleasantly surprised by the professionalism and exceptional service of the team while I was looking for a flat to rent. Jack was very kind, patient and helpful as he communicated my requirements to the landlord in a very efficient way.PositiveResponsiveness, Quality, Professionalism, Value

Christina · 13 July 2021

Agent replied

Thank you Christina for your lovely review - we're delighted we could assist in finding you a new home. All the best, Vita

5/5

Google

Thank you Oliver and team. Vita properties made the entire process easy and smooth. They are always available even after the tenancy began. Definitely a very good experience engaging with Vita Properties!!

Purvesh · 4 March 2023

Agent replied · 19 July 2023

Thank you v much for the kind review. We wish you happiness in your new home!

5/5

Google

We bought a property through Nouri and had an excellent experience - highly professional and going the extra mile to ensure as stress free process as could be. I would highly recommend Nouri and Vita Properties to anyone!PositiveProfessionalism

Ron · 13 July 2022

Agent replied · 26 June 2024

Thank you so much and wishing you only happiness in your new home

5/5

Google

Vita Properties were brilliant, efficient and friendly.They found us a home and ensured it was re decorated, repaired , cleaned and ready to go.Thank you Diana and Oliver!

Debra · 20 June 2023

Agent replied · 19 July 2023

Thank you v much for the kind review. We wish you happiness in your new home!

5/5

Google

Oliver and his team assisted us in securing a rental property and performed swiftly and efficiently. We are very happy with their services and would recommend them as an estate agent. We are also landlords and we liked the approach they had to prospective tenants. Thank you Oliver and Mikki!

Stefania · 16 January 2020

Agent replied

Thank you do much for the wonderful review. Customer service is top priority and we continue to look for the most efficient ways to simplify the process. We hope you’re happy in your new home!

5/5

Google

Was great working with Oliver from Vita properties. Always available, most responsive to all and any questions, nice and positive, honest, helpful and open. It was a pleasure

Daria · 4 June 2023

Agent replied · 19 July 2023

Thank you v much for the kind review. We wish you happiness in your new home!

5/5

Google

Kate was an amazing estate agent, ensuring a smooth and quick process from viewing to completion. Would highly recommend.

Hannah · 24 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Vita Properties NW3's Google reviewsLeave Vita Properties NW3 a review

Questions about Vita Properties NW3 Swiss Cottage

What do buyers say about Vita Properties NW3 Swiss Cottage?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Remus wrote: "If there is such a thing as a dream estate agent concept, it is personified by Malcolm, for sure. Knowledgeable, likeable, patient, always reassuring. I am a ..."

What do landlords say about Vita Properties NW3 Swiss Cottage?

5 reviews from landlords, rated 4.8 out of 5 on average. For example, Alba wrote: "I highly recommend Vita Properties. We have 2 properties and looking after a third for a friend who lives abroad. We were looking for tenants and contacted five ..."

What do tenants say about Vita Properties NW3 Swiss Cottage?

14 reviews from tenants, rated 4.8 out of 5 on average. For example, TH wrote: "Vita Properties was always very professional throughout our tenancy. Processes were clear and well-managed. The agents we worked with were helpful and ..."

Has Vita Properties NW3 won any awards?

Yes. In The Trusted Agent 2026 awards: Vita Properties NW3, London won Trusted Agent.

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