Trusted Agent profile · Swiss Cottage · London

Verified

Vita Properties NW3 Swiss Cottage reviews

★★★★★ Excellent

289 reviews across 2 platforms

27 Northways Parade, College Crescent, Swiss Cottage, London, NW3 5DN

Vita Properties NW3's office in Swiss Cottage, London, at 27 Northways Parade, is rated 4.9 out of 5 across 289 reviews on two platforms, including 249 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

249

Reviews on Google

This office

The Trusted Agent logo

4.9 / 5

40

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Want Vita Properties NW3 to help?

Tell us what you need and we'll pass your enquiry to Vita Properties NW3 and up to three other top-rated agents near Swiss Cottage.

What do you need help with?

Want every enquiry from this page to come to you only? Upgrade to View Agents

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Vita Properties NW3 Swiss Cottage

Vita Properties was established in 2011 by Oliver Kent, who had conducted hundreds of successful lettings and sales transactions in north, west and central London during the previous ten years. He is a tenacious and thorough agent whose local knowledge of the property market is unsurpassed. You can see our five star reviews here and here. We are well aware that choosing a property can be both stressful and time-consuming for our tenants and buyers, however with our hard-working, ethical and personable approach, Vita staff will support and guide you every step of the way. We feel Vita is a perfect example of how a modern estate agency should be operated, a love of London and its architectural personality, a clear understanding of clients and applicants needs and expectations, supported by professional and efficient administration. Expertly focusing on the following areas - Hampstead, Belsize Park and Chalk Farm, NW3. West and South Hampstead and Queens Park, NW6. St Johns Wood, NW8. Primrose Hill and Regents Park, NW1. Maida Vale, W9. also servicing - Notting Hill, W1 Kensington, W8. Cricklewood and Willesden Green, NW2. West End and Knightsbridge, W, WC and SW areas. You can see our area guides here. Please contact us and get the right assistance for all of your London-based property related needs. Opening times 9am to 7pm Monday to Friday. 10am to 3pm Saturdays and Sundays. Out of hours viewings can often be arranged by appointment. Our phone lines are open 8am to 8pm seven days a week. Contact Main office line, 020 7759 2199 General enquiries, enquiries@vitaproperties.uk Director - oliver.kent@vitaproperties.uk Address and Map. Twitter

Awards

The Trusted Agent 2026 results for Vita Properties NW3, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swiss Cottage office, from every platform, shown as written. First names only.

5/5

Google

Great job and a lot of patience in difficult situation. They were supporting and managing a very difficult flat selling. Great job Nouri, Oliver and the team

David · 10 June 2022

Agent replied

Very kind of you, thanks so much David!

5/5

Google

I had a great experience buying a property through Vita. Nouri was extremely professional and communicative throughout and helped secure a good outcome. I have no hesitation in recommending his firm.

Burhan · 30 October 2021

Agent replied

Thank you v much for the kind words. We hope you settle in well at your new home!

5/5

Google

Oliver is a great guy and Vita Properties provides a fantastic service

Andreia · 13 October 2023

Agent replied · 9 March 2024

Thank you for your feedback! We're delighted to hear your international move went smoothly with the help of our team. Ensuring a seamless experience for our clients is our top priority. If you need further assistance, feel free to reach out.

5/5

Google

Good experience so far as a tenant. Johnathan Singer (the agent) was super friendly and helpful. Phoebe on the office team helped make the process for renting the flat smooth and quick.

Meghan · 21 January 2026

5/5

The Trusted Agent

Go Vita!

I have been using Vita property to help me buy, sell and rent property for over 5 years. Oliver is always quick to respond, professional and a pleasure to deal with. I trust him completely and have no hesitation in recommending him.

Alex · 22 May 2015

Agent replied · 26 May 2015

Thank you Alex for the lovely review - look forward to seeing you next when you're in London

5/5

Google

One of the best agencies I’ve worked with (just rented a flat through them) Super responsive, very quickly arranging viewings and liaising with the landlord. Also the process of referencing and pre contract start date deliverables was really quick and efficient through their portal. Saira and Diana were great! Would recommend to anyone!

A · 30 November 2022

5/5

Google

We had the pleasure of working with Kate on the sale of our property, and she truly transformed a stressful situation into a joyful experience. Kate's innovative approach to selling is impressive, and her dedication, warmth, and sharp insight made all the difference. Despite the challenging time constraints, she successfully secured an offer for us. We couldn’t be happier with her service and highly recommend her to anyone looking to sell!

Debora · 19 October 2024

5/5

Google

Oliver was very proactive and efficient when helping us buy our first home.

Isabella · 16 July 2023

Agent replied · 19 July 2023

Thank you v much for the kind review. We wish you happiness in your new home!

1/5

Google

I’ve had an extremely disappointing and stressful experience with Vita while selling my property, and I feel compelled to share it. …

Erian · 22 May 2025

Agent replied · 22 April 2026

Thank you for taking the time to share your feedback, though I’m truly sorry to hear about your experience. … More

5/5

The Trusted Agent
Buyer

Malcolm is the King!!!

If there is such a thing as a dream estate agent concept, it is personified by Malcolm, for sure. Knowledgeable, likeable, patient, always reassuring. I am a 1st-time buyer, and as this was my 1st ever purchase, I was generally terrified and had to learn loads on the go, and quickly. I was blessed to have Malcolm on my side and without him I am not sure I could have made it through! I will keep as my friend forever, as I am so grateful. Remus

Remus · 24 April 2024

5/5

The Trusted Agent

No hassel

Easy, fast, knowledgable, efficient, friendly, professional, diligent. They don't build them like this any more. Three easy steps. 1- Instruct Oliver. 2. Forget about it. 3. Bang ! a few days later , enjoy the result. Well done Vita !

A customer · 21 April 2015

Agent replied · 10 May 2015

I think you summed us up very well - Thanks Tufan Hope youre having a lovely weekend

5/5

Google

Saira has been the most helpful and engaging person I dealt with in my 32 years of renting properties in Central London

Orestis · 3 July 2022

Agent replied

Very kind Orestis, thank you!

5/5

Google

Saira has been the most helpful and engaging person I dealt with in my 32 years of renting properties in Central London

Orestis · 10 June 2022

Agent replied

Very kind Orestis, thank you!

5/5

Google

Oliver and Vita have proved to be by far and away, the best agency in North West London. They have provided me countless 5 star tenants across a range of properties. In addition, Oliver and Vita have helped me purchase and sell property. Their care and concern for their clients is unparalleled in the industry! I look forward to working with the team for many years to come!

Richard · 14 July 2018

5/5

Google

I used Vita properties to find a flat recently and it was an overall professional, personalised and positive experience. Saira went the extra mile to accommodate to our needs and quick to help us whenever possible. Strongly recommend to anyone looking for a smoother experience when surfing the London market!

Marcelo · 27 October 2022

5/5

Google

Oliver and Vita have proved to be by far and away, the best agency in North West London. They have provided me countless 5 star tenants across a range of properties. In addition, Oliver and Vita have helped me purchase and sell property. Their care and concern for their clients is unparalleled in the industry! I look forward to working with the team for many years to come!

Richard · 31 March 2018

5/5

Google

Aaron Zimmer was an absolute superstar to deal with. He helped us secure our dream flat and was always helpful and friendly, even after multiple calls and texts throughout the process. Definitely recommend working with Vita Properties.

Alina · 16 January 2017

Agent replied

Hi Alina, thank you for your comments, we wish you happiness in your new home

5/5

The Trusted Agent
Buyer

Malcolm Ornstein

Malcolm is the only reason that this process wasn't a total nightmare. He was so on it the entire way through. Really kind and thorough, and always picked up the phone, replied after hours (if I needed an urgent answer). He worked so well between all parties, and made my process of buying my first home so so easy.

Emily · 24 June 2021

5/5

Google

The Vita team were amazing ! Jack was so friendly and helpful in going the extra mile. It made the whole Moving process smooth and painless. Thanks again Vita & Jack !

Tom · 16 January 2020

Agent replied

Thank you Tom for your wonderful review - we're delighted we could assist in finding you a new home. All the best, Vita

5/5

Google

Vita have been absolutely essential in managing my property. They take care of everything, it's all done with a smile and nothing is a problem for them. Between Phoebe and Ollie, I can be calm knowing that my tenants and my apartment are both being looked after completely! Then factor in that Vita is better priced than all their competitors! Highly recommended!

Maurice · 3 December 2024

5/5

Google

Daniel and Oliver from Vita are very professional and helpful. As a buyer I really recommend them!PositiveResponsiveness, Quality, Professionalism

Marco · 9 June 2022

Agent replied · 8 June 2024

Thank you Marco! We were delighted to assist you!

5/5

Google

Vita-ly brilliant. Kate and the Vita team were the smoothest house sale experience we've ever had. Very professional and responsive.

Adam · 27 February 2026

5/5

Google

Really impressed with Oliver and Nouri'a approach to the sale and lettings experience (regarding the clients and applicants alike). Fresh young team. Extremely knowledgeable. Great social media posts too!

Georgiana · 16 January 2020

Agent replied

Very kind of you to take the time to write a review - we're very grateful!

5/5

Google

We have been working with Vita Properties since 2019, and the experience has been excellent. The team is consistently professional, responsive, and proactive in addressing any concerns. Their attention to detail and commitment to making the rental process smooth and hassle-free have been truly impressive. Working with Vita Properties has been a pleasure, and we highly recommend their services.

Serobyan · 18 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Vita Properties NW3's Google reviewsLeave Vita Properties NW3 a review

Questions about Vita Properties NW3 Swiss Cottage

What do buyers say about Vita Properties NW3 Swiss Cottage?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Remus wrote: "If there is such a thing as a dream estate agent concept, it is personified by Malcolm, for sure. Knowledgeable, likeable, patient, always reassuring. I am a ..."

What do landlords say about Vita Properties NW3 Swiss Cottage?

5 reviews from landlords, rated 4.8 out of 5 on average. For example, Alba wrote: "I highly recommend Vita Properties. We have 2 properties and looking after a third for a friend who lives abroad. We were looking for tenants and contacted five ..."

What do tenants say about Vita Properties NW3 Swiss Cottage?

14 reviews from tenants, rated 4.8 out of 5 on average. For example, TH wrote: "Vita Properties was always very professional throughout our tenancy. Processes were clear and well-managed. The agents we worked with were helpful and ..."

Has Vita Properties NW3 won any awards?

Yes. In The Trusted Agent 2026 awards: Vita Properties NW3, London won Trusted Agent.

Want Vita Properties NW3 to help?

Tell us what you need and we'll pass your enquiry to Vita Properties NW3 and up to three other top-rated agents near Swiss Cottage.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent