Trusted Agent profile · Swiss Cottage · London
Verified
★★★★★
289 reviews across 2 platforms
27 Northways Parade, College Crescent, Swiss Cottage, London, NW3 5DN
Vita Properties NW3's office in Swiss Cottage, London, at 27 Northways Parade, is rated 4.9 out of 5 across 289 reviews on two platforms, including 249 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Oliver was a stand out professional amongst the agents I dealt with during my property sale process.. It was not easy but with the support and guidance from ...Read all 2 from sellers
If there is such a thing as a dream estate agent concept, it is personified by Malcolm, for sure. Knowledgeable, likeable, patient, always reassuring. I am a ...Read all 3 from buyers
I highly recommend Vita Properties. We have 2 properties and looking after a third for a friend who lives abroad. We were looking for tenants and contacted five ...Read all 5 from landlords
Vita Properties was always very professional throughout our tenancy. Processes were clear and well-managed. The agents we worked with were helpful and ...Read all 14 from tenants
Vita Properties was established in 2011 by Oliver Kent, who had conducted hundreds of successful lettings and sales transactions in north, west and central London during the previous ten years. He is a tenacious and thorough agent whose local knowledge of the property market is unsurpassed. You can see our five star reviews here and here. We are well aware that choosing a property can be both stressful and time-consuming for our tenants and buyers, however with our hard-working, ethical and personable approach, Vita staff will support and guide you every step of the way. We feel Vita is a perfect example of how a modern estate agency should be operated, a love of London and its architectural personality, a clear understanding of clients and applicants needs and expectations, supported by professional and efficient administration. Expertly focusing on the following areas - Hampstead, Belsize Park and Chalk Farm, NW3. West and South Hampstead and Queens Park, NW6. St Johns Wood, NW8. Primrose Hill and Regents Park, NW1. Maida Vale, W9. also servicing - Notting Hill, W1 Kensington, W8. Cricklewood and Willesden Green, NW2. West End and Knightsbridge, W, WC and SW areas. You can see our area guides here. Please contact us and get the right assistance for all of your London-based property related needs. Opening times 9am to 7pm Monday to Friday. 10am to 3pm Saturdays and Sundays. Out of hours viewings can often be arranged by appointment. Our phone lines are open 8am to 8pm seven days a week. Contact Main office line, 020 7759 2199 General enquiries, enquiries@vitaproperties.uk Director - oliver.kent@vitaproperties.uk Address and Map. Twitter
The Trusted Agent 2026 results for Vita Properties NW3, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swiss Cottage office, from every platform, shown as written. First names only.
5/5
GoogleMalcolm has been absolutely wonderful throughout the entire buying process. He's been the perfect intermediate between the buyer and the seller, with a consistent and proactive support anytime was needed. Thank you for helping us making our dream come true! Fede and Mara
5/5
GoogleMalcolm has been absolutely wonderful throughout the entire buying process. He's been the perfect intermediate between the buyer and the seller, with a consistent and proactive support anytime was needed. Thank you for helping us making our dream come true! Fede and Mara
5/5
GoogleMoving house is always such a stressful experience and Oliver was fantastic at making sure that things went as smooth as they possibly could ! Very responsive and caring. Most impressive was there knowledge of the local market in terms of price and potential buyers !PositiveResponsiveness, Quality, Professionalism
5/5
View AgentsVITA = Very Impressive & Tremendous Agents
I highly recommend Vita Properties. We have 2 properties and looking after a third for a friend who lives abroad. We were looking for tenants and contacted five estate agents. Vita Properties (VP) were the first to respond to us. They did a survey, gave us advice for improvements and recommended a figure for rent that reflected both; the condition of the property and rents in the area. The team was fantastic to deal with, very reliable and the communication throughout the process was excellent. Vita Properties was the agency that found all three tenants for us immediately. And what’s more, all three tenants are excellent. The background check for each tenant was done professionally and meticulously. We did not need to do anything as they are very knowledgeable and reliable. We were cruising in the Inner Hebrides when the third tenant was found. VP called us and sent text messages but satellite communications from our side was poor. The one call we could make (courtesy of the captain using the ship’s satellite system), we told VP to go ahead and arrange everything – cleaning, inventory and see the tenant into the flat. On our return to London, we were delighted to find the whole process successfully completed and with consummate professionalism. The team are friendly, communicate very clearly, are knowledgeable, give good sound advice and are enthusiastic. We highly recommend Vita Properties and thank them for all the help and advice we get from them. We still go to them for advice on improvements in the flats! Dr Alba De Souza
Alba, we are very grateful for your wonderful review and look forward to working with you for many years to come. Our door is always open! Wishing you a wonderful & healthy 2016 from all the team @ Vita
5/5
GoogleDaniel and Oliver from Vita are very professional and helpful. As a buyer I really recommend them!
Thank you Marco! We were delighted to assist you!
5/5
GoogleWe spent a long time looking for a home and Jonathan Singer at Vita properties has been knowledgable, helpful and very patient with all our questions through the journey. He really understood our requirements and showed us a number of suitable properties. Although we did not end up buying through Vita, our experience with Jonathan has always been excellent and we wouldn’t hesitate in recommending him.
5/5
GoogleSara is an amazing agent! It was a real pleasure to get such a professional person to deal with!PositiveResponsiveness, Quality, Professionalism
Thank you so much for taking the time to write a review. We’re proud of our staff and their professionalism
5/5
GoogleThe team at Vita helped me sell my property after I had had a really bad experience with a large, well known estate agents. After having the property on their books for only week I received 2 offers. The team worked really hard to keep me fully informed during the whole process. Overall I was delighted with the service and would recommend Vita Properties to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Liberty for your extremely kind words and for working with our strategic approach
5/5
GoogleWe had an outstanding experience working with Kate to sell our flat. She not only sold our flat once but twice!! She was professional, knowledgeable, and incredibly supportive. Kate’s clear communication and attention to detail made the …
5/5
GoogleWe worked with Jonathan on a house purchase (he was representing the sellers of course). Jonathan was extremely helpful, prompt at responding to queries, knowledgable about the entire process and extremely efficient in getting the process done. Would highly recommend!!
5/5
GoogleI was looking for some investment opportunities in Finchley and Jonathan from Vita Properties was really professional and very helpful, answering all questions timely and also suggesting me new properties that were just entering the market. It was a great experience and I will for sure reach out to this company in the future!PositiveResponsiveness, Quality, Professionalism, Value
Thank you v much!
5/5
GoogleNouri has been efficient, timely and transparent throughout the whole process. I truly appreciate this experience of purchasing a property with Vita.
Thank you so much for your fantastic review. Wishing you a merry Xmas and Happy New Year We hope you enjoy living in your new home!
5/5
GoogleWow - impeccable service from beginning to end. We sold our flat with Kate who has an amazing team behind her to create the best content to put our flat in the best light and most seamless process.
5/5
GoogleI couldn't have asked for a better letting agent than Jack at Vita to help me find the perfect flat and support me with every step along the way. He was a pleasure to deal with, always got back to my (many!) queries really quickly - and made sure the whole thing went smoothly. Eternally grateful to him for helping me secure my perfect home :)
Thank you Sarah for your lovely review - we're delighted we could assist in finding you a new home. All the best, Vita
5/5
View AgentsJonathan rocks!
Jonathan was the perfect agent with the perfect flat! Infinitely flexible, super straight forward and completely no nonsense. We sorted the flat within a matter of a day or two, and he was on hand for literally anything I needed throughout the moving in process. I am now in, snug and brilliantly happy. Thank you Jonathan!
5/5
GoogleSuperb service, great communication throughout and worked very hard on what wasn't an easy transaction
4/5
GoogleIt was a pleasure working with Vita Properties to get our flat closed. They were committed to getting us over the line and get things moving as fast as possible.
5/5
GoogleSecond time we have used Vita Properties to find tenants. Excellent service from Oliver and his team.
Very kind! Thank you so much
5/5
GoogleSecond time we have used Vita Properties to find tenants. Excellent service from Oliver and his team.
Very kind! Thank you so much
5/5
GoogleHad an excellent experience with Malcolm, who was superb and efficient when it came to valuing and selling our home. Clearly had strong knowledge of the local area and deployed this to good use. He also helped to keep everyone calm throughout an unpredictable, fast-moving chain. A pleasure to deal with - would highly recommend!
5/5
GoogleHonest and professional agency, Annie was very eager and helpful in trying to find us a good home, which is what I always look for in an agency. Will definitely come back and recommend vita agency in the future!PositiveResponsiveness, Professionalism, Value
5/5
View AgentsA great independent agent
I am lucky to have been introduced to Olvier Kent at Vita Properties. I had to refurbish a property prior to letting and he advised me all through the process. Within one week of putting the refurbished fat on the market he had two potential tenants, He managed the negotiation flawlessly and has since the tenants moved in assisted in making this an easy and smooth process
Thank you Joanna for your wonderful review, we pride ourselves on our service and look forward to working with you for years to come. Hope your enjoying your new job. Best, Oliver & the Vita team
5/5
GoogleOliver and the entire Vita team went out of their way to make sure our move-in process was as seamless as possible and was responsive and solution-oriented, also outside business hours, from the first viewing until we had actually moved in.
5/5
GoogleWe are so grateful to Vita and in particular Malcolm Ornstein who worked with Vita tirelessly to get our complicated sale over the line. True professionals who would recommend to all in London. Thank you Vita.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from buyers, rated 5.0 out of 5 on average. For example, Remus wrote: "If there is such a thing as a dream estate agent concept, it is personified by Malcolm, for sure. Knowledgeable, likeable, patient, always reassuring. I am a ..."
5 reviews from landlords, rated 4.8 out of 5 on average. For example, Alba wrote: "I highly recommend Vita Properties. We have 2 properties and looking after a third for a friend who lives abroad. We were looking for tenants and contacted five ..."
14 reviews from tenants, rated 4.8 out of 5 on average. For example, TH wrote: "Vita Properties was always very professional throughout our tenancy. Processes were clear and well-managed. The agents we worked with were helpful and ..."
Yes. In The Trusted Agent 2026 awards: Vita Properties NW3, London won Trusted Agent.
