Every review we hold for the Swinton office, from every platform, shown as written. First names only.
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5/5
TrustpilotExcellent estate agents
I would like to say what a excellent estate agents Keenans are. From start to Finnish and the bits in-between I could not fault them. A special mention for Simon who came to apprise the house first, what a true professional he was he explained all what Keenans would do to sell our house and explained in detail how the company's department's work. He was very informative and answered all our questions. Thank you Simon and the rest of the team for a faultless service. People they won't let you down
David Β· 9 November 2021
Agent replied Β· 20 January 2024
Thank you for your kind words David - much appreciated
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5/5
TrustpilotWonderful staff, could not recommend highly enough!
I have used Keenans now to buy several properties and to sell one, and my experience is ongoing currently. I could not fault them, they have been incredibly proactive in marketing my property, getting an incredible number of viewings and ultimately securing a sale at asking price for a tricky property with a tiny bathroom that could not be improved. On the purchase front they are also really proactive, contacting me on a weekly basis to let me know of progress, ironing out any difficulties and ensuring that every purchase goes smoothly and quickly. I could not possibly mention them all but special thanks to Rob, Jonathan, Sophie, Dave, Adam and Jess at Accrington office for their professionalism, friendly welcome approach and all-round effort.
Andrea Β· 9 November 2021
Agent replied Β· 20 January 2024
Andrea thank you for your lovely feedback regarding our Accrington team.
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5/5
TrustpilotThank you Kayleigh!
We sold our house through Keenans and cannot thank Kayleigh from the Swinton branch enough. She has been on everyone's cause in order to ease the stress of moving house. She is consistently on the case and manages to get updates from all parties. She has listened to my meltdowns and celebrated the positives with us. She is always reachable and has such a kind and caring nature. We cannot thank you enough for your dedication and hard work to get the sale ready in record time!
Emily Β· 9 November 2021
Agent replied Β· 20 January 2024
Thank you for your kind words Emily - much appreciated
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5/5
TrustpilotWe feel very lucky to have had Simonβ¦
We feel very lucky to have had Simon from the Swinton branch leading us through the sale of our house. He is extremely pleasant, friendly, honest and has a excellent knowledge and expertise of both the local market and the field that he works in. He stayed in regular contact with us throughout the whole process and provided the right advice, reassurance and guidance we needed at each step of the way. Nothing was too much trouble and he always answered our questions in an honest and timely manner. We would not hesitate to recommend Keenan's and more specifically Simon, he made what could have been a very stressful time for us run so smoothly. We are now settled in our new house but should we move again we would only do it with Simon by our side. Thanks Simon and Keenan's for everything.
Emily Β· 9 November 2021
Agent replied Β· 20 January 2024
Thank you for your kind words Emily - Much appreciated
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5/5
TrustpilotExceptional property management service for our portfolio of investment properties
We have been using Keenans Estate Agents to manage our property portfolio for over 12 months now, after receiving a very poor service from our previous agents. So far I can't fault the service. Patrick Jones and his team are efficient, professional and on top of all the needs of my tenants. I am out of the country on a daily basis with my profession, and I find it reassuring to know that I can rely on Patrick and his team to take away the normal day to day pressures of property management. Owning investment properties is a job on its own and using Keenans to manage our portfolio is one of the best decisions I have made.
David Β· 9 July 2024
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4/5
TrustpilotMolly was dealing with the sale of ourβ¦3570
Molly was dealing with the sale of our property she was very professional throughout the whole process. We had a few ups and downs though no fault of Keenans. Molly worked hard to ensure the sale, and I would recommend using Keenans.
Simon Β· 30 October 2025
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5/5
GoogleJust had an offer on a property accepted.
Initial contact was with a lovely lady called Georgia from the sales team , she arranged a viewing date and reminder phone call on the day of the viewing. On the day the the viewing Mathew showed me around the property. Mathew was very pleasant and professional. Spoke with Georgia again who liased with vendor with my bids on the property. She also forwarded me information on a conveyancing solicitor.
Very pleased with the service highly recommend Keensns Swinton.
Andy Β· 24 June 2024
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5/5
GoogleThe team has been proactive, communicated every step, and made the overall process stress-free. We couldnβt thank Nikki and the Team enough from the initial phone call arranging the valuation through to completion AMAZING Thank you
Diane Β· 19 December 2025
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5/5
GoogleWe've had an amazing experience with Keenans, I cannot praise them highly enough. 5***** Thank you guys! Jane 'n' Stephen
DOODLE Β· 19 August 2026
Agent replied Β· 13 October 2026
Lovely to hear, thank you so much!
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5/5
TrustpilotGreat service by Keenans
Great service by Keenans on purchasing a property. Was well informed by them throughout the purchase.
Emma Β· 14 September 2026
Agent replied Β· 25 September 2026
Thank you for your lovely review! Weβre delighted you received great service and felt well informed throughout your purchase. We hope youβre very happy in your new home!
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5/5
TrustpilotGreat service and communication at allβ¦
Great service and communication at all times. Always kept informed about any progress.
Lynda Β· 28 September 2026
Agent replied Β· 11 October 2026
Thank you for you review Lynda
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5/5
GoogleThank you so much Phillipa Nicol for the wonderful opportunity you give me to my new home,you been an amazing person you make it so stress less for me thank I really appreciate you!!π β¦
Levi Β· 17 December 2025
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5/5
GoogleNikki should be called 'Nikki 'keep calm in a crisis' Winstanley. She is cheerful, committed, and supportive. Buying and selling houses is not easy however Nikki works hard to make it as smooth as possible, reassuring along with way and working to keep everything on track. We are now in, and love, our new home, and would recommend Keenans to anyone thinking about moving house.
Emma Β· 13 May 2026
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1/5
GoogleAbsolutely appalling service. My experience with Keenan's was dotted with lies told by them. The Swinton branch lied to me from the get-go. They convinced me to sign up with Keenan's, making promises they couldn't keep and giving false information. However, immediately after signing up, all these promises were never heard of again. There was no after sales services, no follow ups, no feedback.... nothing. Absolute waste of my time. Happy to provide details on this to prove that this is not a fake review.
Edith Β· 21 May 2024
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5/5
TrustpilotFANTASTIC SELLING EXPERIENCE
FANTASTIC EXPERIENCE from start to finish. I listed my house for sale with Keenans (Accrington) and successfully sold it within a few weeks, having been on sale with another local agent prior who were not working to sell it at all.
Jane Β· 10 March 2026
Agent replied Β· 11 June 2026
Thank you so much for taking the time to share such an incredible review. Weβre absolutely delighted to hear that your selling journey with our Accrington team was such a positive one from start to finish. Itβs been a pleasure acting on your behalf, and if you ever decide to make a move again in the future, weβll be here and ready to help.
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5/5
GoogleKeenans sold my house nikki was very helpful through out
Anthony Β· 6 October 2026
Agent replied Β· 13 October 2026
Great to hear, Anthony! Thank you for your kind review
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5/5
GoogleFriendly, personable, quick and efficient service. Would definitely recommend, especially Georgia and Elle have been lovely to work with.
Christie Β· 6 April 2026
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5/5
Trustpilot5 Star Property Manager
As a property owner I cannot speak highly enough of Kerris Gardiner at Keenans who has been fantastic both with communication, response time and support. She has definitely been a hugely positive impact on my very first landlord/agent experience.
Alba Β· 5 March 2026
Agent replied Β· 11 June 2026
Thank you so much for your wonderful review, Alba. We're always happy to help in the future.
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5/5
GoogleOn selling my house Nikki and the sales team were fantastic from start to finish! Highly recommended!
Amy Β· 13 August 2026
Agent replied Β· 13 October 2026
Thank you so much for your recommendation Amy!
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5/5
TrustpilotNikki & the Keenans team wereβ¦
Nikki & the Keenans team were supportive & helpful in helping me sell my property. Thank u v much, Team Keenans
Malcolm Β· 17 July 2026
Agent replied Β· 25 September 2026
Thank you Malcolm!
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5/5
TrustpilotBoth bought and sold a home withβ¦
Both bought and sold a home with Keenanβs using the Clitheroe branch. faultless from start to finish, Richard dealt with both properties and nothing was too much - extremely knowledgable and accommodating for viewings and property information.
ZT Β· 14 March 2026
Agent replied Β· 11 June 2026
This is wonderful to read, thank you!
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5/5
GoogleSimon was so helpful with the rental valuation. Lots of detail and very honest and I look forward to using Keenan's.
Mona Β· 13 March 2026
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5/5
TrustpilotFive Star Estate Agents!
Efficient, organised and a professional Estate Agents!There are some negative reviews on here, but I have nothing but praise for Keenans Estate Agents especially Simon from the Swinton branch. From start to finish Simon from Swinton has been absolutely fabulous! He is efficient, organised and very professional throughout. I would not hesitate to recommend Keenanβs or Simon! Thank you Simon and Keenanβs!! Our sale was so stress free from start to finish! βοΈβοΈβοΈβοΈβοΈ
Mark Β· 9 November 2021
Agent replied Β· 20 January 2024
Thank you for your kind words Mark
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5/5
TrustpilotNikki winstanly was professional anβ¦
Nikki winstanly was professional an very impressive with her attitude to work,she went above an beyond to do rverything she could for our family
Gary Β· 16 June 2026
Agent replied Β· 25 September 2026
Thank you so much for sharing your lovely feedback. Weβre delighted to hear how well Nikki supported you and your family. Her professionalism, dedication and willingness to go above and beyond are exactly what we strive for, and itβs wonderful to know her hard work made such a positive difference to your experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.