Every review we hold for the Swinton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEveryone at Keenans we’re great to deal with as a whole, but if you have the pleasure of dealing with George at Keenans in Swinton, then you’re onto a winning combination of impeccable customer service, superb property market knowledge, professionalism and integrity from this guy. George showed us around what would turn out to be our first home that we would buy. In the short time that you get to view what will probably be the most expensive purchase of your life, he had all of the answers to our questions and made us feel completely at ease with the daunting house hunting experience. Thanks George and thanks Keenans.
Ben · 20 January 2023
★★★★★ 5/5
GoogleWe have been looking to purchase our first rental property for a while now and were looking for someone to advice us properly as we are new to all of this. We didn't have much luck in the first instance, however after speaking with Matthew Thompson, he's really given us the confidence to purchase and has offered us some really good advice. The service has been excellent! We are really excited for this property to complete and hopefully buy more in the future. Thank you Matthew and the whole team :)
Jessica · 20 January 2023
★★★★★ 5/5
TrustpilotWe have been working with Keenans…
We have been working with Keenans Estate agents over the past 5 years and are very satisfied with the service they provide.
Gaz · 6 March 2026
Agent replied · 11 June 2026
The pleasure is all ours, Gaz. Thank you for taking the time to leave us a review. We look forward to continue working with you, and as always, we're more than happy to help.
★★★★★ 5/5
GoogleThe estate agents got me a quick sale and then dealt with challenges for me along the way and kept me informed in the whole process
James · 22 September 2026
★★★★★ 5/5
GoogleWow keenans estate agents fantastic team sold mums house in three days ,left the keys with them they did the show rounds ,very diligent kept me updated from start to finish ,got the full asking price. I was grieving and still am over losing my mum they took all the stress off me ,I would highly recommend, once again thankyou
Julie · 19 December 2025
★★★★★ 5/5
GoogleI viewed a rental property in Swinton recently with my partner and was shown around by Simon. He was so professional in answering all our questions during the viewing. Even though the property wasn’t right for us we will definitely be looking forward to viewing more with Keenan’s and Simon.
Katie · 13 March 2026
★★★★★ 5/5
TrustpilotWe were absolutely impressed with the…
We were absolutely impressed with the service provided by Keenans Estate Agents especially Ella. The whole process of buying a house, from the initial stage of viewing the property and to the final stages of completion went very smoothly due to Ella’s proactive approach and professionalism. Ella was very informative, polite, built good rapport, and always had time and patience to listen to what we had to say and answer any of our questions and queries. She would always update us on a weekly basis without fail in regards to any updates, on any progress made about the purchase and would guide us with anything we were unsure of. As we all know, house buying can be a very stressful and a difficult experience, but having a person like Ella being part of this process can make the whole experience an enjoyable one due to her customer orientated approach. Just wanted to say big thanks to Ella and to those who were involved in the process for all the help and support. Thank you, very much appreciated.
Mr · 14 September 2022
★★★★★ 1/5
TrustpilotLettings
I used Keenans as managing agents for my home when I was working abroad and needed to let it out.The service was very poor from the word go and cost me directly financially and indirectly through stress.When I gave notice to end my relationship with Keenans they ignored me until I made a formal complaint. Keenans ignored my formal complaint, I went to the ombudsman and Keenans misled the ombudsman, that is the last straw for me, simply breathtaking.I would recommend anyone to avoid Keenans like the plague
DAULTREY · 14 December 2023
Agent replied · 20 January 2024
Elizabeth we are sorry that the property ombudsman hasn’t given you the response you were hoping for. They are an independent body and make their own decisions based upon physical evidence. Of course we are more than happy to discuss this with you in person
★★★★★ 1/5
TrustpilotAbsolutely hopeless
Absolutely hopeless. I have just tried to engage in a potential purchase through Keenan’s, but they neither answer emails nor phone calls. I got as far as putting in an offer on a property a week ago after chasing them numerous times, but I have literally heard nothing further from them, even after telephoning yet again and leaving a message requesting an update. I am now walking away. There are a number of other agents who are very keen for my business, especially in these difficult economic times, so I will certainly not be wasting any more of my time with Keenan’s.
Bridget · 9 December 2023
Agent replied · 20 January 2024
Bridget we can’t see to find you registered on our system. We would be more than happy to look into the specifics of this matter however we will of course need further information to be able to do so. Please send us a private message with the address of the property and the nameYou viewed it under and we will of course be more than happy to assist
★★★★★ 5/5
TrustpilotKennans have been absolutely amazing
Kennans have been absolutely amazing in supporting me selling my house. Keenans sold my house on the first day of viewings, I am absolutely thrilled. They put me completely at ease throughout the process and have been very supportive. Sending my special thanks to Harry, Jack and Niomi!
Melanie · 4 October 2024
★★★★★ 5/5
GoogleI wanted to say a big thank you to everyone at Keenan’s for always being available to answer any questions I had during the process of my move. I would like to especially thank Nikki as she always made sure to keep me in the loop on any information, this made me very gratefully. I would definitely recommend Keenan’s to anyone!
Jessica · 8 February 2024
★★★★★ 5/5
TrustpilotGreat experience
I had an excellent experience using Keenan's. I found them to be extremely responsive and helpful at all stages. My sale had a few ups and downs (not the fault of the agent), but Robert was brilliant and found us the right buyer.After the sale was agreed Ella dealt with our matter and was always helpful and called me back when requested. She provided all the information I needed that the solicitors weren't giving me!All in all they are highly recommend from me.
Chris · 20 June 2022
★★★★★ 5/5
GoogleMe and my Mum are currently using Keenans for selling our flat, and so far they are friendly, approachable and help in every way they can!
Stephen · 19 August 2026
★★★★★ 5/5
TrustpilotI viewed a rental property in Swinton…
I viewed a rental property in Swinton recently with my partner and was shown around by Simon. He was so professional in answering all our questions during the viewing. Even though the property wasn’t right for us we will definitely be looking forward to viewing more with Keenan’s and Simon.
Katie · 23 February 2026
★★★★★ 5/5
GoogleI am very satisfied with the professionalism of the company. Nikki has been very proactive in the marketing of good properties for myself. The communication was transparent. The attention to detail and expertise in negotiating ensured ensured that I received the best possible deal on the property. Highly recommended to anyone looking for a reliable and results-driven real estate partner!
Digitekk1 · 8 February 2024
★★★★★ 5/5
GoogleService from Nikki has been excellent. She has gone above and beyond in her role in helping this transition of selling our home. Thank you so much, Dawn & Carl
Dawn · 21 December 2023
Agent replied · 20 January 2024
Thank you Dawn for taking the time to review our services . We wish you all the best
★★★★★ 5/5
TrustpilotAmazing service
Amazing service, very kind, professional and fast. Full package!
Thomas-John · 28 April 2026
Agent replied · 11 June 2026
Thank you so much!
★★★★★ 5/5
TrustpilotLooked after by Keenans Rawtenstall…
Looked after by Keenans Rawtenstall Office and could not be happier. We got a other quotes for a property we are selling but Keenans gave us, what we considered to be the most realistic and Sam who came to do the valuation was really friendly and knowledgeable.The standard of communication from Aaron and James has been excellent around arranging viewings etc. We had a number of offers within less than a week of the house going on the market which were then well managed by Miannah who secured a sale above our asking price and kept us infomed as she negotiated with the potential buyers.I would recommend Keenans as they made the whole process user friendly and stress free.
Miss · 22 April 2022
★★★★★ 5/5
GoogleI cannot recommend Keenans enough! Nikki has been superb in chasing updates and keeping in touch. She is constantly on the ball! Excellent service
Joanne McCabe and Jason Connor
Jason · 21 December 2023
Agent replied · 6 February 2024
Thanks Jason for taking the time
To leave a review . Nikki will be glad to hear the amazing feedback. Should you need any assistance going forward please don’t hesitate to give us a call
★★★★★ 5/5
TrustpilotEmily Bradley Absolutely Superb!!
Emily Bradley has been absolutely superb in every aspect of the sales progression of our property! When said she would get back to you she did. When we didn't understand something the buyers solicitors asked for, she kindly and patiently explained, reassured and advised us on how best to move forward. She has always kept us regularly updated. Her pleasant and cheerful demeanor combined with her knowledge of the business, expertise in communication with ourselves, the buyers and the solicitors ensured that the sale went through as quickly and efficiently as possible! Emily has been an absolute pleasure to deal with! Thank you so very much!!
Jude · 6 April 2022
★★★★★ 5/5
TrustpilotSuch a great experience.they responded…
Such a great experience.they responded quickly.updated me on every single movement during this whole journey.highly recommended.
NadiaKhan · 27 February 2026
Agent replied · 11 June 2026
Thank you!
★★★★★ 5/5
TrustpilotKeenans sold our house within 5 days…
Keenans sold our house within 5 days and were very professional throughout the whole process from valuation to viewings I cannot recommend them enough. Emily Bradley our negotiator that managed the process following offer to sale was amazing, keeping me regularly updated and liaising with the buyer and solicitors to push the sale through in the timescale we needed as we had to complete on another purchase on a certain date or we would have lost our ongoing purchase. We would not be where we are today if Emily was not involved in this process so thank you for your professionalism and persistence to make this happen.
Rachel · 8 March 2022
★★★★★ 5/5
TrustpilotExcellent service from Keenans
Excellent service from Keenans Barnoldswick. Terri and Richard were flawless throughout the sale. We asked Keenans to act for us on Monday and the valuation was carried out the following day. Photography was quick and very good quality. Terri is very professional and pleasant, she kept us informed by text and email at every stage and for every viewing in advance even though we were not conducting the viewings ourselves. We accepted an offer on the first day of viewings so it cannot get better than this. Thank you Terri, you are an asset to Keenans.
Brian · 22 February 2022
★★★★★ 5/5
TrustpilotGreat customer service and very…
Great customer service and very friendly. Specially Nikki.
Zohaib · 21 April 2026
Agent replied · 11 June 2026
Thank you, Zohaib!
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