5/5
TrustpilotGreat service and very professional.
Agent replied · 11 June 2026
Love to hear you've had such a great experience Paul, thank you for your review!
Trusted Agent profile · Swinton · Greater Manchester
Keenans Estate Agents Swinton reviews
★★★★★
797 reviews across 2 platforms
113 Chorley Road, Swinton, Greater Manchester, M27 4AA
Part of Keenans, see every office.
Keenans Estate Agents's office in Swinton, Greater Manchester, at 113 Chorley Road, is rated 4.3 out of 5 across 797 reviews on two platforms, including 289 Google reviews rated 4.4.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keenans Estate Agents Swinton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swinton.
Reviews
Every review we hold for the Swinton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKeenan’s Women PowerAngels
I would like to add big thank you to all Keenan’s partners and family members who are listing houses and flats for your loved ones to get better shelter to live with your loved ones and I would definitely recommend others to reunite with the family members of Keenan’s group but specially Keenan’s Bury because main reason is Women power and building your dream houses and other sort of family homes from single brick to big skyscrapers but other Keenan’s family members are not able to get in touch with the people and families who live there to get a better sense of understanding with their families maybe they are busy in different sort of businesses.
1/5
GoogleI moved out a year ago and still they haven’t returned my deposit. They are ignoring my emails and calls. Their excuse is that the new tenant hasn’t paid their deposit! It has been over a year! Now I have to pay someone to get my deposit back, what type of scam is this company running? Why not just return the deposit and ask the new tenant for a deposit? Why use mine?
5/5
GoogleThanks for all the help and successful selling of our property! Have been suitably impressed with the level of service, Nikki Winstanley was amazing, she kept us updated throughout the process and we'd have no hesitation in recommending Keenans.
5/5
TrustpilotA very positive experience of selling our home
We have recently sold our home of 44 years with Keenan’s. It had previously been marketed by another Agent with no sale. From the first visit Sam inspired confidence in the possibility of a sale and suggested it was marketed at a higher price than previously. Throughout the whole process we were very impressed by Sam , Abbey and the team at Chorley. We loved the promotional ‘walk through’ video and then we waited for the phone to ring....and ring it did. In the first two weeks we had seven viewings and three families who wanted to purchase the property. We were offered the full asking price by a lovely family looking for a new home - and cash buyers. Once the sale was agreed we were contacted weekly by the office and at every stage the staff were always there for us at the end of the phone. We could not have asked for more from our estate agent. If you are thinking of selling or buying a home look no further. Keenan’s is the agent to go for!
5/5
TrustpilotI can’t recommend Keenan’s enough
I can’t recommend Keenan’s enough. All the steam members go above and beyond.. my original buyer pulled out at the last hour and they really made the effort to find a buyer very quickly. Archie, Lawrence and Ella are the contact I deal with. All of them exceed professionalism. Thanks guys. Clare x
5/5
TrustpilotRecommended estate agent
A well organised and helpful team at keenans. I was sent an email which matched my criteria of what I am looking for.I was given a viewing appointment pretty much straight away that week without any fussing. James was very helpful showing me around the property he was very polite and positive. Even though the property got sold for a higher price I was told I would still be sent new properties which matched my criteria.
1/5
TrustpilotI had to put 1 star on to be able to…
I had to put 1 star on to be able to write this review but it doesn’t deserve any. We recently pulled out of a purchase of a house with Keenans Swinton branch as the customer service from Aimee was absolutely terrible, we wasn’t allowed a second viewing to show the children until we had our survey done and when we tried to explain she told my partner “to cut to the chase’, when my partner told her how rude she was and that her customer skills was terrible she said that she’s done her job and that was to sell a house. Well I’m sorry but Aimee is the reason we pulled out of the sale, they are not having our custom. Stay clear.
1/5
TrustpilotMoved out of a rental property no…
Moved out of a rental property no communication regards getting my deposit back. Rang up, emailed and eventually got hold of someone Joe who then didn't ring back for 2 days chased them again and said he isn't dealing with it Alison is who never got in touch with me. Would never use Keenans to sell/buy or rent a property again.
1/5
TrustpilotBad property. Bad agent. Bad attitude.
Me my wife and child arrived early to view a property so we decided to have a look round the local area.Upon walking down a guinnel at the side of the house I noticed that the property was very grotty from the back.I decided to open the gate at the front and have a look. The lawn at the side was covered in pieces of brick and debris. The fence at the back was 8 feet tall and the struts imposed into the back garden so it was basically unusable. Upon returning to the front the agent was just arriving. He then had the audacity to tell me I was trespassing. He continued to be hostile for the rest of the visit and he made me and my wife very uncomfortable. There were no pictures of the gardens on the website and I'm glad I looked.I would advise other people to turn up early and look round as you never know what they may be hiding from you.I have never dealt with Keenans before and I am discouraged from dealing with them again.
5/5
GoogleTyler from Keenans has helped myself and my partner massively with his prompt responses via email, and excellent professional skills. One of the standout qualities of Tyler was his exceptional communication skills. He kept me informed and updated at all times regarding my renewal, promptly responding to my inquiries and addressing any concerns I had. Thanks Tyler!
5/5
TrustpilotElla in Sales Progression
Ella in Sales Progression - Professional, patient & friendly.
Agent replied · 11 June 2026
Thank you, Andy!
5/5
TrustpilotAbsolutely fantastic company
Absolutely fantastic company. Emma was like My personal PA and kept us informed about everything and in my opinion went above and beyond. Recommend to anyone wanting to sell there property with this estate agents. Thanks again guys and keep up great work .
Agent replied · 20 January 2024
Thank you for your kind words Dave - much appreciated
1/5
TrustpilotTHE WORST ESTATE AGENT IN NORTH WEST. AVOID!!
Avoid this estate agent at all cost. Don’t be hooked in the overly confident sales person. You will regret it afterwards. There a sales estate woman on the phone named Kayleigh is awful to speak to. Absolutely rude and extremely pushy to the point I feel awfully pressured to do whatever they want which is a cheap quick sale and get their commission. If I could rate this ZERO stars I would!I will NEVER use this estate agent again. AVOID!
5/5
GoogleBrilliant service from Keenans! We switched to them when our first estate agent proved useless and within a week they had a buyer for our house. They were brilliant at guiding us through the process of selling and, despite difficulties along the way with our chain, did everything possible to help move things along. Special thanks to Kayleigh and Aimee who were calm, persistent and very professional. We have now settled into our new house and we would be pleased to recommend Keenans.
5/5
GoogleI have been dealing with Estate & Letting Agents in and around Manchester for a number of years and thankfully I stumbled across Keenans, and particularly Matthew Thompson about a month ago. Nothing is too much trouble and they have always gone the extra mile for me. I can't see me ever using a different agent in this area for the foreseeable! Would recommend to anyone
4/5
TrustpilotGreat job Callum
Callum stepped up to the plate and fixed everything that was not satisfactory with the service. He fulfilled his promise, improved the communication that was lacking, and worked diligently to find potential tenants within the agreed-upon timeframe. I'm pleased with the service Callum has provided me with so far. Thank you Callum.
5/5
GoogleThe best. Thank you, Nikki for your hard and kind work ❤️
5/5
TrustpilotVery helpful, friendly and made the process of buying a house as stressfree as possible
Just bought a house through Keenans and can't thank them enough for their help. I viewed a number of houses with Mathew who works in the Swinton Branch, he was brilliant at answering any questions I had and responded quickly to any emails I sent. The first house we put an offer on unfortunately wasn't accepted but Mathew was quick to find other houses that fit out criteria, he found the house that we have ultimately bought and recently moved into. I absolutely cannot fault his customer service and reliability in this whole process. We also delt with Aimee throughout the actual sales process and she was just the same, quick and responsive and incredibly easy to speak to, answering all our questions and getting back to us with any queries we had. As first time buyers its obviously quite a daunting prospect not knowing the process and Aimee, Mathew and the rest of the team and Keenans made the Process as stress free as it could possibly be, even with the unusual aspect of working through a Pandemic and viewing houses with extra restrictions they made everything run very smoothly and we can't thank them enough. I'd definitely be recomending Keenans to anyone I know who is looking to buy a house.
1/5
TrustpilotThe agents at keenans were incompetent
The estate agents at keenans were incompetent luddites who slowed down our process of buying a house immensely and almsot caused the entire sale to fall through. They took forever to respond to e-mails (if they ever even did), ignored questions and left out key information, delayed passing time sensitive information from the sellers to us, and overally made the experience a nightmare
5/5
TrustpilotFantastic service
The service that was provided here was of high standards it was excellent! Alicja went above and beyond to help me with an enquiry I had. She was not only professional but was an extremely lovely girl. She provided me with a lot of useful information and helped me so much. I definitely recommend Keenans estate agents and will definitely be getting in touch again and recommending to my friends and family!
5/5
TrustpilotProfessional and efficient
My property was marketed for sale by Georgia at the Swinton branch. I cannot praise her professionalism enough. With 2 weeks an offer has been accepted, regular updates were provided throughout this time.The Swinton team have all been a pleasure to deal with so far. Thank you.
5/5
TrustpilotRecently sold my house with Keenans and…
Recently sold my house with Keenans and couldn't have been better looked after by the whole branch in ACCRINGTON. Special shout out to Jonathan for going above and beyond to ensure the sale went through as quickly and smoothly as possible, not forgetting to mention the offers I received where way above asking price! I wouldn't sell a house with anyone else! Thank you Jonathan and all the team keenans ⭐⭐⭐⭐⭐
5/5
TrustpilotChloe was a credit to Keenans with all…
Chloe was a credit to Keenans with all her help and support. It was stressful at times but we got there in the end and she informed us of what was happening all the way. This was not the easiest thing I've had to do in selling my parents house but Chloe took it all in her stride. Pushing the solicitors to get a move on. Thanks Chloe.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keenans Estate Agents Swinton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swinton.
