Every review we hold for the Swinton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional service from Simon and keenans
When Simon came round to value our house, he was not only professional, he was also very reassuring, he pointed out all the good selling points in our home, and advised how to highlight them, and he assured us they would take care of everything, from taking pictures, to arranging viewings, and showing possible buyers around, once the house was live on the website, and viewings were booked the house sold within 24 hours! And right up to the date of completion, keenans kept me up to date on all aspects of the sale, making the whole experience smooth and hassle free, I'd definitely recommend keenans to anyone wanting to sell their house, truly professional service
Tracy · 9 November 2021
Agent replied · 20 January 2024
Thank you Tracy for your kind words. Much appreciated
★★★★★ 5/5
TrustpilotKeenans - great, competitive service
We used Keenans to sell my late father’s house, and cannot recommend them enough. From the initial meeting with Simon Worthington, the valuer, through to the agents that handled all the correspondence, we felt supported and well advised.Communication was excellent, and we followed Simon’s advice from his initial assessment and the sale was quite painless.From what could’ve been a difficult and emotional time as we handled my father’s estate, we were helped and guided by Simon and the rest of the Keenans team.
Pete · 9 November 2021
Agent replied · 20 January 2024
Thank you for your kind words Pete
★★★★★ 5/5
TrustpilotKayleigh has been outstanding with us…
Kayleigh has been outstanding with us gone above and beyond to help us with any questions and always come back with fast answers ! Couldn’t recommend her enough very pleased Thanks ,Keyleigh
Luke · 9 November 2021
Agent replied · 20 January 2024
Thank you for your kind words Luke - Much appreciated
★★★★★ 5/5
TrustpilotJames Brooking and all the team
James Brooking and all the team at the Rawtenstall branch have been absolutely brilliant in helping us secure our dream house. Polite, friendly and pro-active in every way. He has given help and advice throughout what can be quite a stressful process and explained everything to us in great detail. If they couldn’t give us a answer there and then they would update us to say why and also a timescale of when they’ll be able too do so. If James wasn’t available everyone else in the office was able to update us as they all seemed to know what was going on. Communication is key in situations like this and this is where James has excelled. We’ve been that impressed with the service that we’ve decided to rent our property through Keenans as well. Keep up the good work, your a credit to your organisation. Wish other agents were as good. Andy Taylor and Family
Andy · 9 November 2021
Agent replied · 20 January 2024
Andy we are glad to hear you have secured your dream home ! We look forward to continuning to work with you going forward
★★★★★ 5/5
TrustpilotSam helpful and professional
My most recent contact with Keenans Rawtenstall has been great, in particular Sam who escorted me on two visits. He was helpful, friendly, professional and knowledgeable. He also showed that he cared and made every effort to resolve issues for me.
Minime · 11 January 2024
★★★★★ 5/5
GoogleMany thanks to the team at Keenans for selling my home.They were extremely helpful, in particular Emma Doolan. Emma was fantastic from start to finish. She was honest and fair and had so much knowledge about the area she managed to drum up lots of interest quickly then proceeded to handle negations incredibly well indeed. Patient when needed yet firm also when the time arose to hurry a long slow buyers. Great experience
DAWN · 21 January 2019
★★★★★ 5/5
TrustpilotFrom the moment I spoke to Keenan's to…
From the moment I spoke to Keenan's to the end of the sale every member of staff were wonderful Sam, Paul, Lauren and Kieran. I'm a widow so it was a bit overwhelming selling my home, but I honestly can say the experience I had from Keenan's, the service ,marketing, communication was impeccable. I'd recommend them to anyone selling their home.
Claire · 23 February 2022
★★★★★ 5/5
TrustpilotJames Aaron and Nicole thankyou
When James came round to value my house he was so enthusiastic and told me my house would sell quickly which it did, and Nicole and Aaron were always there at the other end of the phone to help me. This was a massive move for me and there help was appreciated Thankyou for everything.
David · 7 November 2022
★★★★★ 5/5
TrustpilotChorley Branch
Nicola and Abbie have been amazing throughout the whole process. Nicola has been worth her wight in gold since we agreed a sale price with our buyer; she’s kept us up to date on all stages of the sale and has leased with solicitors on both sides to make the process as swift and painless as possible. Thank you both so much.
Carlie · 16 December 2021
★★★★★ 1/5
TrustpilotAVOID AT ALL COSTS
AVOID AT ALL COSTS! By far the WORST estate agents I have ever dealt with. No issues get addressed, they refuse to speak to landlord for you and won’t provide contact details. Seems to be ran by immature children that have 5 GCSES to their name. Laughing down the phone, new case manager every week. The whole company is an absolute shambles and needs shutting down!! I honestly would rather live in a tent than ever deal with Keenan’s again. Landlords do NOT work with them as they are putting off tenants wanting to live in your property and absolutely rinsing you.
Courtney · 13 June 2024
★★★★★ 1/5
GoogleAVOID AT ALL COSTS! By far the WORST estate agents I have ever dealt with. No issues get addressed, they refuse to speak to landlord for you and won’t provide contact details. Seems to be ran by immature children that have 5 GCSES to their name. Laughing down the phone, new case manager every week. The whole company is an absolute shambles and needs shutting down!! I honestly would rather live in a tent than ever deal with Keenan’s again. Landlords do NOT work with them as they are putting off tenants wanting to live in your property and absolutely rinsing you.
Courtney · 13 June 2024
★★★★★ 5/5
TrustpilotProperty viewing
Just seen a property guided by the lovely Jack Truelove. Lovely property and the service provided by Keenan’s and Jack was second to none. Jack was extremely knowledgeable not just about the property but also the area which was so helpful. I can’t recommend Keenan’s and especially Jack, enough. Thank you very much for your professionalism, care and attention. Much appreciated
Karen · 21 January 2022
★★★★★ 5/5
GoogleBig thank you to Lisa Rewaj and Dave the photographer for putting together the brochure for my property. Photographs look amazing and very professional. Super efficient and kept me updated, thank you both!
Paula · 21 May 2024
★★★★★ 5/5
GoogleJust sold a house at Salford. I would like to thank everyone at the Swinton office that has been involved but especially Nicky who has been there for us as a family at every step of the way. All staff very friendly, professional and polite. I would not hesitate to recommend Keenan’s.
Alison · 20 January 2023
★★★★★ 4/5
GoogleNikki Winstanley helped with my sale and I constantly get updates from her. Although, the sale took a while but she assured me of everything would be fine and it was perfect in the end. I can't thank you enough for your help. Thank you very much
Omotayo · 26 August 2025
★★★★★ 5/5
GoogleIt was amazing working with Niki. She is brilliant, always chasing both sides’ solicitors, keeping you updated, and doing a fantastic job throughout.
Fariha · 6 April 2026
★★★★★ 5/5
TrustpilotCustomer service above and beyond
I recently bought and sold properties using Keenans. Liam in Keenans, Clitheroe went above and beyond providing a very positive experience. Liam provided excellent customer service keeping me up to date throughout the process. He was professional and empathetic, understanding my need to complete as soon as possible. Thanks Liam,Kind regards Julie
Julie · 10 November 2022
★★★★★ 5/5
TrustpilotProperty Management Service
I have recently acquired the services of Keenan's Estate Agents to manage a property for me. Although it is early days, they have swiftly completed a full report and given tremendous feedback on the property with detailed photos. They are punctual, swift at dealing with issues and they call you back!!! Nothing seems to be a problem to them and I feel as if I am in good hands. Thank you especially to both Callum and Simon, who have restored my faith in letting/management agents in Bury!
Dawn · 19 April 2024
★★★★★ 5/5
TrustpilotGreat support from start to finish
Great support from start to finish. Louis and Jack offered brilliant support throughout, and were on hand to answer any questions I had during the process of sale and purchase.The quick reactions to a sale fall-through from Jack and Louis was much appreciated, and they had my house straight back on the market, and sold again within 4 days.
James · 12 November 2021
★★★★★ 5/5
TrustpilotVery good service from all the people…
Very good service from all the people from Keenan's we dealt with. Emily Bradley was a particular star, and her persistence and professionalism helped to ensure the progress of our purchase. Her communication skills kept us up to speed at all times. We are now very happy in our new home thanks to her and the Keenan's team
John · 15 December 2021
★★★★★ 5/5
TrustpilotVery pleased with the whole process of…
Very pleased with the whole process of selling my property with Keenan’s, I couldn’t have done it without all their help, big thank you to Lewis, who kept me up to date with all the developments, and was a big help chasing the solicitors, which ensured my sale completed.I would highly recommend Keenan’s.
Miss · 8 August 2022
★★★★★ 5/5
TrustpilotThe Best Estate Agents!!!!!!
I Have been working in the Property Industry for over 15 Years and can definitely confirm, that if you wanting to Sell your Property, and Achieve the Best price!!!!!!! Then Keenans are the KING of Estate Agents, they have the most experienced and friendly staff Especially Emma Doolan!! Try them once, and you'll be giving more to sell.....
Michael · 10 November 2021
★★★★★ 5/5
TrustpilotGreat from start to finish
Chloe was fantastic from the very beginning. Knowledgeable, approachable and honest. Great service and would highly recommend. Kirsty from lettings was also fantastic and initially referred me to the sales department. I wouldn't hesitate to recommend both departments.
Kelly · 8 November 2023
★★★★★ 5/5
GoogleReally knowledgable staff and would highly recommend to anybody who’s looking for an efficient and trustworthy Estate Agent. Special mention to Matthew Thompson; unlike other agents he didn’t rely on jargon when valuing my late mothers home and I Immediately felt confident in both his advice and approach.
Zack · 20 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.