Trusted Agent profile · Swinton · Greater Manchester
★★★★★
797 reviews across 2 platforms
113 Chorley Road, Swinton, Greater Manchester, M27 4AA
Part of Keenans, see every office.
Keenans Estate Agents's office in Swinton, Greater Manchester, at 113 Chorley Road, is rated 4.3 out of 5 across 797 reviews on two platforms, including 289 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Keenans Estate Agents Swinton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swinton.
Every review we hold for the Swinton office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service!
Keenan's have been exceptional with the sale of our house. Jay has kept us up to date at all times and they were really helpful with the viewings as sometimes my job can mean I'm not available to do them myself. Jay and his team have been thoroughly professional since the start and I would definitely recommend them to anyone. Other estate agents could learn a lot from these guys.
5/5
GoogleSwinton Keenans Branch are fantastic. I had previously bought my house through them and had such a good experience I went back to sell with them. Kayleigh and Nikki were fantastic especially in a challenging market. They supported me throughout and got me a good price for my house and successful completion. Would definitely recommend.
5/5
TrustpilotMrs Kerr
I would not hesitate in using Keenans to sell any property.Nikki has been more then helpful and has provided an excellent service .The team have all acted professionally and efficiently and they have been, a pleasure to deal with nothing is to much trouble .
5/5
TrustpilotI highly recommend the team at Keenans
I highly recommend the team at Keenans, especially Jack, Gemma and Chloe who have always been on hand to answer our questions and are really helpful, responsive and communicative - couldn't ask for more! Jack has been fantastic with the viewings and has really gone the extra mile to help us find the perfect property. Big thanks for all of your hard work!
5/5
GoogleI can happily recommend Keenan’s estate agents in Swinton. They managed to get lots of viewings for the property we were trying to sell which resulted in a cash buyer. Communication was good and they were very responsive to any queries.
5/5
Trustpilotgreat service
I've just sold my late mother's house through Keenans Bury office.The valuation was realistic and the service excellent. Both Emily & Melissa kept me updated with progress and were available throughout the sale process. Thank you to all involved for making it such a quick and easy sale.
5/5
GoogleWe dealt with Nikki Winstanley during the process of our purchase, professional service, great communication, couldn’t ask for any more , many thanks to Nikki and the team
5/5
TrustpilotMy Keenan Experience.
With the choice of agents in Rawtenstall I made the right one choosing Keenans. From the initial valuation to the sale completing I was kept up to date by e-mails and calls from their office. James Brooking was my point of contact and his handling of the overall sale was very reassuring as it’s a stressful time and James and his colleagues made the matter less worrying.
5/5
GoogleGeorgia was able to setup viewings for our first house as per our schedule very quickly. She was very calm and answered every question we had during the viewings.
1/5
TrustpilotUntrustworthy and unprofessional.
I would avoid dealing with keenans for buying or selling. Our personal experience is they are liers/withhold information. I Won't go into detail but i feel they are very untrustworthy and when i wrote a complaint email, they could not get their story straight and
5/5
GoogleWe renting from Keenans nearly 3 years now and very happy with them and with ohr landlord. The other day we had some electrical issues. Reported on the property profile and got help very quick. Electrician guy Stephen called me before he came to the house and did an excellent job in 10 mins. Very kind and professional. Thank you!
Thank you for taking the time to leave a review Eszter
5/5
TrustpilotAbsolutely brilliant service
Absolutely brilliant service. A difficult combination of sale and purchase but Ella has been fantastic. Always available for an update and to chase things up when necessary. We cannot thank Ella enough for her personal attention throughout this all rather stressful time. She is without doubt an assent to the company. Would totally recommend Keenans to our friends and family
5/5
TrustpilotPaula from Keenans
I have met Paula several times on viewings around some lovely houses and she has always been helpful, knowledgeable and smiling! I really appreciate the advice and help she has given me and she makes a great ambassador for the company.Keenans have always been extremely professional and go the extra mile every time to help you sell your property. David is also a great contact there.
5/5
GoogleExcellence service polite and had taken time to listen to what I wanted and pointed me in the right direction plus the fees are a lot better than other estate agents would recommend
5/5
TrustpilotI just had to leave a review for Jack…
I just had to leave a review for Jack today from Keenan's in Clitheroe. We have developed a friendly relationship over several house sales. He is always polite, generous and helpful and is a pleasure to deal with. I wouldn't use any other estate agents for selling my house, the service is unrivalled (if only our Doctors receptionist was as nice! ) Thanks Jack :)
4/5
TrustpilotThings got better with the sales progression team.
Little disappointed at the start as we had viewers coming round who were not in a position to buy, one hadn’t even got their house up for sale! Once we had accepted an offer, Liam was our only contact with Keenans, he did his best to keep the sale progressing despite a few difficulties which caused significant delays. Liam was always polite, personable and keen.
5/5
GoogleAll of the staff at Keenans were brilliant. Communication was excellent and everyone was so helpful. Kayleigh kept us posted every step of the way and ensured everything went smoothly. I would definitely recommend using them
5/5
GoogleWe used Keenans in Swinton for selling our family home which we’d owned for nearly 60 years. They were very efficient, pro-active and helped us every step of the way. We found a cash buyer and were not in a chain, we completed on time, without any problems and would recommend them to anyone buying or selling a property.
Thank you for taking the time Angela to leave a review . We wish you the best of luck with your future plans.
1/5
TrustpilotThey did an electricity inspection…
They did an electricity inspection about 3 months ago with a company that did not even have or give a name. The day before the company cancelled. Then told me they could only fit me in 2 weeks later
2/5
TrustpilotStarted off badly a couple of the team…
Started off badly a couple of the team quite abrupt which put me off. Got a call back from Jonathan things started to improve. Got what I would call harassed trying to get my solicitor to hurry up!!!! Bearing in mind we were right on schedule. Tried to get a final inspection but was told by Luke they were too busy!! Kieran took over very pleasant professional and the others could take a leaf out of his book. I felt once everything was going through the after care was non existent just onto the next sale. Would not use this estate agent if selling.
Karen, we are sorry that you were unhappy with your recent experience - we would welcomeThe opportunity to discuss your feedback with you in further detail. Please contact us at head office at your earliest convenience
5/5
GoogleWe renting from Keenans nearly 3 years now and very happy with them and with ohr landlord. The other day we had some electrical issues. Reported on the property profile and got help very quick. Electrician guy Stephen called me before he came to the house and did an excellent job in 10 mins. Very kind and professional. Thank you!
Thank you for taking the time to leave a review Eszter
5/5
TrustpilotAbsolutely over the moon with the…
Absolutely over the moon with the service we received from Keenans during both the sale and purchase of our property.I mainly dealt with Sam,Gemma and Chloe who were all so helpful, knowledgable and friendly.I would definately recommend anyone use Keenans as they got us exaxtly what we wanted for house and kept us up to date at all times!
5/5
TrustpilotGreat Service
I’ve started the process of buying a house from this estate agents and Terri Eccles has been a huge help! The communication is great and definitely important when moving house so that’s appreciated. She also let me know of any new properties that came on the market in my price range. Has been a huge help and I just can’t wait to move in!
1/5
TrustpilotAVOID AT ALL COSTS
One of the worst estate agency experiences I have ever had!!! I purchased a property through keenans and from the minute I offered until completion was a complete nightmare! I wasnt given chance to increase my offer told my offer had been put forward to the owner which it wasnt. If i hadnt of knocked on and negotiated the offer myself then the owner would have been non the wiser. I would avoid at all costs. I was constantly lied too by Cree in their sales progression department found her rude and abrupt and the lack of communication was appallin. AVOID AT ALL COSTS - BELIEVE THEY CHARGE A LOT TOOI have tried to reply direct - Cree has already called me for further feedback following my review - I have made it clear where the issues lay and cannot be more clearer. I understand that it’s a very busy period for estate agents but felt like I had to do a lot of the chasing, I was constantly given conflicting information. By all means if you wish to discuss anything further please do let me know.
Jack we are sorry to hear that you were unhappy with your recent experience - as we have no record of your grievances we would welcome the opportunity to discuss your feedback with you in further detail. Please contact us at head office at your earliest convenience
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Tell us what you need and we'll put you in touch. Keenans Estate Agents Swinton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swinton.
