Richard James Swindon reviews

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ Had the greatest experience with the lovely Charlotte Oxley-Partington. She was incredibly knowledgeable, kind, and supportive throughout, giving me and my partner all the information and guidance we needed. We felt completely reassured and well cared for, couldn’t recommend her highly enough!

Emily · 17 October 2025

★★★★★ 5/5

Facebook

We have recently sold our house through Richard James and I have nothing but praise for the service we received from start to finish. From the valuation to completion everything went really smoothly with Richard James and our sales processor Laura kept in contact with me weekly with updates which I found really helpful and she was always extremely quick to respond. Would highly recommend Richard James!

Emma · 18 February 2021

★★★★★ 5/5

Google

I've just sold my property with Richard James: the period wasn't the easier, just after the Covid lock down. Despite this, all Richard James agents have been very helpful, marketing and suggesting the right steps: from beautiful pictures to walk through video to help the potential buyers. Very responsive in any moment of the sale. Everything went smoothly, really happy with the service provided.

Silvia · 17 August 2021

★★★★★ 5/5

Google

The process from start to finish was flawless, with Lewis, Diane, Susan, Linda and Jade keeping me informed promptly and in an easy to digest way, which left me with a smooth and stress free process all the way through to completion, I can't recommend highly enough

Graeme · 2 September 2025

★★★★★ 5/5

Google

It’s almost been 3 years that I have used Richard James to rent my property and so far it has been a good experience with them especially my property manager Cheryl who has helped us and guided us smoothly to get a new tenant for our house . Many thanks to the team and Cheryl 😊 …

Rezina · 14 May 2025

★★★★★ 5/5

Facebook

Had a great experience with Amy, very professional and kept us up to date throughout the sale of our property through. Would highly recommend.

Mandy · 26 March 2026

★★★★★ 5/5

Google

I have experience looking for houses from multiple housing agents in Swindon. However, I can say Richard James is the best so far. Special thanks to Zoe Buckingham for being so helpful and supportive throughout the process. She was very attentive and responded to our enquiries in timely manner.

Nik · 14 May 2023

★★★★★ 5/5

Facebook

We were looking for a family home to rent and had a couple of special requests. Georgina Mepham was always keen to help, returned phone calls quickly and sorted out issues. My only suggestion would be to improve communication between staff members as we had to answer the same question to different people a couple of times. Would gladly recommend contacting Richard James to let a property.

Peter · 19 August 2020

★★★★★ 5/5

Google

Richard James were brilliant throughout our house buying process. We were booked into a viewing quickly by Hugo who was friendly and knowledgeable about the house. Laura was amazing throughout in progressing the sale and keeping us updated. Can't fault the service, thank you!

Christopher · 17 August 2023

★★★★★ 5/5

Google

Had a very good experience dealing with Charlotte at Richard James with the buying my house. Very officiant and always at the end of the phone or email when I needed help. Highly recommend.

Billie · 17 December 2025

★★★★★ 5/5

Google

Richard James (North) have been looking after my rental property for around 6 years now. I’m really pleased with all the help they have given me, taking away the everyday running of the property. My current Property Manager, Cheryl, has recently sorted a maintenance issue quickly and efficiently; she is a pleasure to deal with.

Andrea · 14 May 2025

★★★★★ 5/5

Facebook

Julia Barrow has been brilliant in assisting with everything regarding the sale and purchase in our chain. She has chased daily and really got the whole chain moving. It helped keep stress levels down and she responded instantly to emails and always tried to help in anyway she could! 5 star service Julia! It’s been a pleasure to deal with you.

Missy · 22 September 2021

★★★★★ 5/5

Google

I met Georgina to view a flat she was early to the appointment which was great and she was very pleasant throughout the whole viewing. The flat wasn’t for me but Georgina went above and beyond as she told me about another property which we went to see after so the whole experience was a good one. Would highly recommend👍 …

Jamie · 21 September 2021

★★★★★ 5/5

Google

I had trouble searching for a house to rent for several weeks and have had not so great experiences especially with respect to viewing. And my stop was Richard James. Connor Manuel was truly professional, gave the right details that I …

Janani · 21 September 2023

★★★★★ 5/5

Google

I just wanted to sing some praise for Chloe Disbury who has been acting on my behalf to handle my rental property. Chloe is a credit to Richard James in that emails, telephone calls and addressing my enquiries with total professionalism …

Sandra · 21 September 2023

★★★★★ 5/5

Google

We had a great experience with Richard James. Especially Gee Mossom. She was extremely friendly, helpful, and easy to deal with. Gee answered all of our queries and made sure everything that we ask was answered within a good time. Thank You Gee Mossom

Carl · 1 July 2023

★★★★★ 5/5

Google

The Richard James team were extremely professional and helpful. Mandy, Sharnni, Jess, Joe and Tiegan provided excellent service and communication through the whole move. With the renting process being more challenging during the pandemic and with the agency having to relay more on online resources, it still felt as if the team and Mandy were there throughout. Many thanks to all!

Tom · 17 June 2021

★★★★★ 5/5

Facebook

Sophie Carter was fantastic from the start when we were looking for a property to rent. She was very efficient, organised viewings promptly & manage to secure us a property within 24 hours. Once the property was secured she organised for us to take measurements the next day, which was so helpful & useful to us. I would highly recommend Richard James.

Annabel · 27 March 2021

★★★★★ 5/5

Google

ETA: Since Tayla left Richard James, we have been looked after by Cheryl Hopes. She has been amazing! Not only is she incredibly helpful, but she's also really personable and a joy to deal with! We have had an amazing experience with Tayla Jackson at Richard James. She has been so helpful, always going above and beyond. She is also really responsive to emails, which has been so appreciated!

Sarah · 9 October 2024

★★★★★ 5/5

Google

I let my house with Richards James and last year has been a difficult one for all of us. For landlords as well as tenants! I always find the staff to be helpful and constructive in resolving issues. Particularly Amanda Sweeney, Taylor Trueman and Dorinda Dobson, who have all been going the extra mile to help me out recently.

Helen · 16 September 2021

★★★★★ 5/5

Google

So far so good. Really nice staff when viewing, then the whole process of credit checks, referencing etc was good too. Pasquale, Tayla Jackson, and Alexandria Hayes were amazing.

Krzysztof · 14 May 2024

★★★★★ 5/5

Google

Sadie Collick was my agent and she made the entire process so much easier for me! Moving from America and being here for only a few days was stressful enough trying to adjust but she handled every problem i had with such ease and with a smile. Wouldnt recommend anyone else but her!

Bruce.Lee94 · 1 July 2022

★★★★★ 5/5

Facebook

My account manager Gemma Cowley consistently gives great service. She keeps me fully informed of events and is always super attentive. Thank you Gemma

Rob · 5 August 2024

★★★★★ 5/5

Google

I have been renting through Richard James for over a year now and everytime I have needed help the estate agent and landlord has been brilliant. Recently I have had Cheryl who has helped me set up a new tenancy agreement and have helped me book jobs that needed doing around the house and her customer service has been world class. Thank you Richard James and Cheryl appreciated!

Jazmine · 9 October 2024