Richard James Swindon reviews

★★★★★ 5/5

Google

We have used Richard James lettings agents for 2 years , they have been very professional and always respond to our queries. A big shout out to your lettings property manager Millie Sharp , who provided a fantastic service 5 stars

Sheena · 11 May 2025

★★★★★ 5/5

Facebook

Julia has been dealing with the purchase of my new home in Old Town and has been instrumental in maintaining communication between solicitors and myself during this difficult time. I have found this company to be friendly and professional from start to finish. Many thanks “Richard James”!

Nicky · 4 September 2021

★★★★★ 5/5

Google

Would thoroughly recommend, the team were really good, from selling our property and also purchasing our new home with them, Sharon gave me weekly updates and kept us informed with any problems which we did have a few I am sure our sale would not have gone through without Sharon's help, Many thanks Jan and Steve

Steve · 19 September 2018

★★★★★ 5/5

Facebook

Cathy and her team were fabulous! Secured a sale super quickly for the amount we wanted and helped us to buy our dream house. Particular thanks to the wonderful Laura who kept us informed every step of the way. We would not hesitate to use Richard James again.

Sam · 15 June 2021

★★★★★ 5/5

Google

Sarah Taylor recently showed us around a property we are hoping to rent. The service was professional with great communication before and after the viewing. We have viewed a number of properties recently so have dealt with a number of agents and Sarah was head and shoulders above all of them

Paul · 19 September 2020

★★★★★ 5/5

Facebook

Excellent from start to finish . Julia kept me up to date, at all times, was frequently more up to date than both the solicitors and the estate agent I was using for my sale, and helped to alleviate all my concerns, small or large. Great service

Chris · 5 August 2021

★★★★★ 5/5

Google

Couldn’t recommend the team at Neilsons Bonnyrigg more. They were all so helpful throughout the process of me and my partner purchasing our 1st home together. :)

Kevin · 2 October 2025

★★★★★ 5/5

Google

Richard James has excellent customer service and whenever I phone or email they respond with as much help as possible. Our property manager, Frankie, has been very helpful in our tenancy renewal process and always responds as quickly as possible.

Michala · 14 May 2025

★★★★★ 5/5

Google

Many thanks to Millie Sharp from the Richard James lettings team for all her kind assistance with finalising my tenancy. She has made the experience smooth and hassle-free which is hugely appreciated, especially considering the stressful nature of moving.

Erik · 16 September 2022

★★★★★ 5/5

Google

Quick and easy process selling, had a shared ownership property which was on the market with another company for 6 weeks prior and not one viewing, listed with Richard James and had multiple viewings within days of listing going live and sold quickly, the sales progressor was excellent and kept us informed of any updates through out the process.

Ash · 17 August 2024

★★★★★ 5/5

Google

As an extremely happy client, I would like to recommend Richard James estate to everyone looking to either rent or buy a property. Ms. Gemma Cowley was extremely professional, always ready to assist and even after moving into the property continued to ensure we were comfortable.

Krystal · 19 September 2021

★★★★★ 5/5

Facebook

I've just left the property I've been renting for the last 2 and a half years with Richard James and would like to comment about the leaving: I received a guideline on how to leave the property, very detailed. I followed all steps, especially the one about hiring a private company to do the cleaning. After a while I received the full deposit back! I have to say that GEE MOSSOM was really helpful. She was following the full process with me, always available and very professional. She answered all my questions, took all necessary actions and made me feel I was being looked after. If you ever rent a property with Richard James make sure Gee Mossom is involved in the process.

Andrés · 22 January 2021

★★★★★ 5/5

Google

As an extremely happy client, I would like to recommend Richard James estate to everyone looking to either rent or buy a property. Ms. Gemma Cowley was extremely professional, always ready to assist and even after moving into the property continued to ensure we were comfortable.

Betty · 17 June 2021

★★★★★ 5/5

Google

We had a great experience with Richard James. Especially Sadie Collick. She was extremely friendly, helpful, and easy to deal with. Sadie answered all of our queries and made sure everything ran smoothly. I'd highly recommend renting through them.

Navid · 1 July 2022

★★★★★ 5/5

Google

Very pleased with my customer service from Cheryl! Always goes above and beyond to ensure a problem is sorted quickly! Any problems, they will always be overcome promptly with Cheryl! She is a great member of Richard James,

Hay · 14 May 2025

★★★★★ 5/5

Google

I have been letting my property through Richard James for a couple of years and they have always provided a great service. I would especially like to mention Cheryl Hopes in particular - thank you! From Val Griffin.

Gary · 14 May 2025

★★★★★ 5/5

Facebook

Since buying the house in 2020, it being a rocky road getting all the legalities regarding tenancies up together but with the constant help of Grace Dobie I was finally able to move forward with applicants. Grace was excellent at keeping in touch with me and making sure everything was moving in the right direction. I would recommend her to anyone who is looking for an Estate Agent to help them. 5 STARS ⭐️⭐️⭐️⭐️⭐️

Catherine · 19 January 2022

★★★★★ 5/5

Google

We had a great experience with Richard James. Especially Sadie Collick. She was extremely friendly, helpful, and easy to deal with. Sadie answered all of our queries and made sure everything ran smoothly. I'd highly recommend renting through them.

Navid · 17 June 2022

★★★★★ 5/5

Google

I have had a property managed by Richard James for many years and always found them to be helpful in all circumstances. I have just had a tenant vacate and Jo Taylor has been assisting with the inventory and documentation and concluding any …

Janet · 21 September 2021

★★★★★ 5/5

Google

A great service from Gee Mossom at Richard James. She has handled the move in and move out of my property that I let through Richard James for the past few tenancies and the process has been seamless and completely professional - thanks Gee.

Andy · 19 September 2021

★★★★★ 5/5

Google

Adrian has been very thorough, quick to communicate to us and tackle some issues that have arisen during re-tenanting of one of our properties. …

Chris · 21 September 2023

★★★★★ 5/5

Facebook

They have been extremely friendly, helpful and professional in helping us sell and buy our new home. I wouldn't hesitate to recommend them and we couldn't have done it without them! Thank you to Cathy, Gareth, Jake and the rest of the team.

Francis · 2 November 2021

★★★★★ 5/5

Google

From the first call to the property completion, Cathy was delivering very high standard professional support. This is the first time ever, I had very gentle, informative, professional and smooth communication throughout from Cathy's team. I would strongly recommend Richard James to all. Thank you Cathy.

Siva · 14 May 2024

★★★★★ 5/5

Facebook

Massive shout out to Julia Barrow! she has been fab in helping with my purchase, keeping me informed throughout the process and addressing any issues or concerns. she has made the whole experience so much easier and I am so grateful for her help.

Lauren · 25 August 2021