5/5
GoogleRichard James have been a pleasure to work with, Milie Sharp has made my first move very easy and was able to answer all the questions I've had.
Agent replied · 7 June 2023
Thank you for the 5 star review Jack
Trusted Agent profile · Swindon
Verified
Richard James Apartments & Investments Swindon reviews
★★★★★
573 reviews across 1 platform
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AZ
Richard James Apartments & Investments's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 573 reviews on 1 platform, including 573 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Richard James Apartments & Investments, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
Google5/5
GoogleThe Richard James team were extremely professional and helpful. Mandy, Sharnni, Jess, Joe and Tiegan provided excellent service and communication through the whole move. With the renting process being more challenging during the pandemic …
Agent replied · 16 September 2026
We are so pleased to hear of your professional and helpful experience with our team. We will be sure to pass on your kind words to all mentioned above :-) Thanks again!
4/5
GoogleExcellent support during our tenancy and in check out with Sarah Taylor however, their accounts consistently get contract details wrong which meant we had to (successfully) dispute charges twice during the tenancy against rent increases.
Agent replied · 7 June 2023
Hello Joe, thank you for your feedback we really appreciate it! We will be sure to pass on your kind words to Sarah and we will be sure to raise the feedback internally with our lettings team to work on our accounts process.
5/5
GoogleWe have just moved out of a Richard James property that we were renting. The checkout process was smooth and Gee Mossom told us exactly what would happen, super friendly and informative on the phone.
Agent replied · 7 June 2023
We are so glad to hear this Alice! Thank you for taking the time to leave us this review, and we will be sure to pass on your kind words to Gee.
5/5
GoogleI found Antony Salter to be great, he quickly understood what my house requirements were and made sure the search was focussed on those requirements. His sense of humour was also great which made viewings all the more enjoyable. Thanks for your help Antony
Agent replied · 2 October 2023
Thanks Shirley for your 5 star and review. I'm glad Anthony made your experience a brilliant one. We will pass this onto him!
5/5
GoogleAbsolutely amazing service from all here at the Swindon North branch of Richard James. As a first time buyer the process can be fairly daunting however the staff here made it a completely stress free experience even under the time pressure …
Agent replied · 7 June 2023
Thank you for the amazing review Bethany! So pleased you enjoyed your experience with us
5/5
GoogleI found Antony Salter to be great, he quickly understood what my house requirements were and made sure the search was focussed on those requirements. His sense of humour was also great which made viewings all the more enjoyable. Thanks for your help Antony
Agent replied · 7 June 2023
Thanks Shirley for your 5 star and review. I'm glad Anthony made your experience a brilliant one. We will pass this onto him!
5/5
GoogleRichard James have been responsive, helpful and professional throughout and Becky Gee has gone out of her way to ensure everything has run smoothly! Would certainly recommend.
Agent replied · 7 June 2023
Thank you for your kind review Kirsty. We will pass your feedback onto Becky in our Lettings Team :-)
4/5
GoogleRichard James provided us with an excellent service. We sold our property and purchased our new house through RJ very quickly (within a week of going on the market). Unfortunately the buyers pulled out 6 weeks later, but RJ were very quick …
Agent replied · 7 June 2023
Thank you for the review Danny! We are so glad we were able to get you moving. We will pass this back to Hayley & Antony. Good luck in the new home!
5/5
GoogleI have just purchased my first home through Richard James where I was entirely unsure of what to expect. I can tell you that the service we received from SHARON in their progression team was EXCEPTIONAL throughout the entirety of the 3 …
Agent replied · 7 June 2023
Chanaley, Thank you for the review. We will certainly pass this on to Sharon for you and we are really pleased we have been able to help you keep hold of your dream home! Really hope we get to help you again in the future. Good luck!
5/5
GoogleThis is my first experience of buying a property and Antony Salter has made this very stressful and daunting time a real pleasure. He couldn’t of done more if he’d tried, he accommodated by busy schedule, answered all my questions and has …
Agent replied · 7 June 2023
Leahanne, Thanks for the 5 star review. We have passed this on to Antony and the team in North Swindon. Good luck with your new home.
5/5
GoogleHaving purchased my new property through Richard James I cant recommend them enough. Hayley Walden in particular has been a great help over a move that has been less than straightforward. Hayley the other members of the team have been …
Agent replied · 7 June 2023
Thank you for the lovely review Daniel!
5/5
GoogleSadie Collick you were awesome and quick today. Absolute pleasure it was liaising with you. Smooth and clean support it was!
Agent replied · 7 June 2023
Thank you for the lovely 5 star review Naveen!
5/5
GoogleThis was our first experience to find a new tenant for a property with Marriotts/Richard James. Lisa Richards , the Assistant Manager, Tenancy Management dealt with all matters including our occasionally superfluous …
Agent replied · 7 June 2023
Thank you so much for your lovely 5 star review :-) we are so pleased to hear of your positive experience and will be sure to pass on these kind words to Lisa.
5/5
GoogleI have been dealing with Sharon Carpenter, an absolute joy! There has never been an instance when my issue was not sorted within the day. A rare asset! Gurdeep Nayer Prime Investments Ltd
Agent replied · 7 June 2023
Thank you very much for your 5 star review, we are so pleased to hear of your positive experience. We will be sure to pass on these kind words to Sharon.
5/5
GoogleTop estate agents with top employees. We found Anthony to be a very accomplished young man who was both very friendly ,courteous, helpful, smart and a great asset to your organisation. He made our search for our new property so easy, …
Agent replied · 7 June 2023
Thanks for the fab review! We are pleased you have had a great experience with us and hopefully you will recommend us to your friends! We will be sure to pass on your feedback to Antony.
5/5
GoogleThe lady i spoke to was Very informative, honest and pleasant. Will definitely use this estate agents when looking for a flat in the Swindon area to rent.
Agent replied · 7 June 2023
Thanks for the 5 star review, Martin! We are so pleased to hear such fantastic feedback and will be sure to pass it on to the lettings team :-)
5/5
GoogleWe have had fantastic support and advice from Hayley Walden at Richard James. We were buying a house they were selling and they provided us with amazing support through the purchase, listened to our questions, queries and concerns and …
Agent replied · 7 June 2023
Thank you for the lovely review Deborah! So glad you feel you received such a great experience with our North Swindon Branch and Hayley from our Sales Progression Team.
5/5
GoogleI recently viewed a property to rent and was fortunate to be met by Poppy Traynor. She conducted herself in a very friendly but most professional manner and secured the rental for me with the minimum …
Agent replied · 7 June 2023
WOW!! Thank you Patricia for your kind words about poppy, we will be sure to pass them over to her. We really appreciate you taking the time to write this review. :-) Have a great weekend.
5/5
GoogleI recently moved out of a rented property and had Gee Mossom helping me and she was amazing. As it was my first time moving out of a rented property I did not know what to …
Agent replied · 7 June 2023
Thanks for the 5 star review Max! So pleased to hear you had a good experience
5/5
GoogleIt was the first time we used a state agent to sell the property. I must say, Richard James (North Swindon Team) has provided excellent service throughout the process , kept us well informed. I would highly recommend it to others.
Agent replied · 7 June 2023
Thanks Rabia for your review! I will pass this onto our North Swindon Team. Good luck with the move!
5/5
GoogleRheanna, the letting agent, is very thorough and responsive. She is very skillful and helpful in arranging everything required for letting a new home.
Agent replied · 7 June 2023
Thank you for taking the time to leave us this 5 star review, we will be sure to pass on your kind words to Rheanna :-)
5/5
GoogleIt’s the first time I’ve rented through Richard James and it’s definitely a positive experience mainly due to help, communication and level of care provide by Gemma Cowley would highly recommend.
Agent replied · 7 June 2023
Hello Steve, Thank you very much for your fantastic review. We will be sure to pass on these comments to Gemma.
5/5
GoogleI'm pleased to know we have Gemma Cowley on the end of the phone and email at Richard James! So helpful, knowledgeable and she made the move-in process so much easier.
Agent replied · 7 June 2023
Thank you for taking the time to leave us this review Celeste. We appreciate your kind words and will be sure to pass them onto Gemma. We are so pleased that she made the move-in process so much easier for you :-)
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Questions about Richard James Apartments & Investments Swindon
Has Richard James Apartments & Investments won any awards?
Yes. In The Trusted Agent 2026 awards: Richard James Apartments & Investments, Swindon won Gold.
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